Bloomingdale Heating and Air thank you for your help! I wanted to make sure I took the time to let everyone know that Anthony the owner and his team in particular Enrique are bar none professional courteous and very fair in price. I had an emergency in 90 plus degrees weather Bloomingdale HVAC to the rescue !! thank you! I highly recommend them! Great work ethics!! read more

I've been a long time customer of Bloomingdale Heating & Air Conditioning and regularly recommend them to others. That said, my last experience with them was so disappointing that I won't be using them again in the future. I called after hours when my furnace stopped working and was giving off a strong smell. They use an answering service. The answering service passes along emergency calls to Bloomingdale Heating & Air Conditioning and promises a call back in 5-10 minutes. I called 4 times over the course of 5 hours. Never got a call back. The next morning I get a call, I mention the issue I had the night before. The response was - "it was a busy night". Technician comes out. Quotes me $620 for a $100 part and 40 minute install (his estimate, not mine). I question the price. He says he'll call his manager to see if they can do better. An hour later, I get a call from the office with someone requesting payment. I say that the quote is still being reviewed. The person on the phone says she is the office manager and the price is what it is. I ask how a 40 minute job adds up $520 in labor. She says that her price includes parts, labor, and the service call. I acknowledge the cost of the part is roughly $100 and again question the other $520. She mentions a $90 service fee. I question why that isn't rolled into labor. Historically, they waive service fee if work is done. After going in circles, the office manager asks "for a minute", thinks she puts me on hold but doesn't, yells inaudibly for about 10 seconds, then comes back on the line to collect payment. From start to finish, the whole experience was embarrassingly unprofessional. Feel free to charge what you can when running your business, but do it in an appropriate way. read more

They replaced our full unit a year ago. Two months ago - there was a leak from our kitchen ceiling that caused damage. Their technicians messed up the installation. They did take care of the fix and the repairs to our home - only good point. Today - our whole unit is dead - it is ONLY a year old. I called first thing this morning and was told a technician would be here between 2pm and 4pm. At 4:15pm - I called for an ETA. I was told the tech would call me back. 30 minutes later the tech calls asking who I spoke to because I was never added to his schedule. He will come by in 2 hours....maybe because he stated he was extremely busy. I have left a voicemail and a text message to the owner. I keep getting the run around. And I have YET to have a unit that works for more than 2 months at a time. FIX THIS. read more

Just had a tuneup on my HVAC and was completely satisfied. Over the years I used every company around me for the yearly cleaning and Bloomingdale is definitely on top for professionalism and customer service. The tech was polite and got the job done efficiently and didn't try to upsell on unnecessary services. read more

Very professional operation. Called this am said they would have a truck out with in a couple hours. I received a text message he was on his way. The Tech inspected my roof top unit and promptly found the problem. I was quoted a price and repairs were made at a reasonable cost. Thanks Tony and the crew !!! read more

I have called twice for issues with my heater and Anthony has been extremely helpful. Both times he walked me through troubleshooting I can do at home and both times it worked which saved me a service call. I really appreciate his patience and time! Both times I called with an issue- it was after hours and I received a call back within minutes. I will be a loyal costumer! read more

If you want to be grossly overcharged, call Bloomingdale Heating & ain't conditioning inc. Roselle,IL. I was told when I called they charge minimum $89 dollars for a service call. 1 service man arrive as scheduled. Spent one hr on site, said he found problem and replaced ignitior. Charged $400.89. Did not offer old part, would NOT leave an itemized bill, said office will send it. My wife called three times. They finally sent of work order. By: my grandpa: read more

I am updating this review: I spoke with the owner and there was a misunderstanding on my part. The tech did his part and felt like these guys were fair. I called these guys after my regular person was unavailable. They came right away and within 20 minutes I received a diagnostic that I needed a new furnace, as the age of the system didn't warrant putting any money into the unit. We did end up having the unit repaired (even though it was not recommended) and it's running well. read more

Although Bloomingdale heating and air was responsive initially, many communication issues followed, from rescheduling efficiently to pricing. I was told 2 different things for how pricing was structured. At one point they were only charging for the refrigerant and the labor and the service call fee was waived/put towards in the labor/supplies costs incurred and the next time they included a service call fee, refrigerant, and labor for the same price. Don't get me wrong, I understand they need to charge for their work and I am comfortable with that. I was not comfortable with how everything included in the total kept changing but the total costs remained the same. When I asked for an itemized bill to understand all that was charged, I was told to call back in the morning. I called back and left a message. They never followed up with me. Each of these things painted a negative picture overall, I will be using a different business next time. read more

We had a new furnace A/C installed in Feb. of 2020. From the beginning of the installation we had problems. The furnace would not heat the house. We had them out several times to resolve the issue. One tech rigged the new digital thermostat to register the house being warmer more than 10 degrees than the actual temp. ( I didn't know they could do that until this issue). I would wake up in the middle of the night freezing cold and call them. They would blow me off and say that is just the way it is your furnace is fine. I purchased a high grade thermometer and discovered my house was registering 60 degrees while the thermostat was saying the house was 78 degrees. We called and spoke with Anthony again, and he said he would send another tech out to the house, this is the 3rd time, we also informed them that we were smelling gas. The tech came out to the house and looked at the thermostat (where he discovered the other tech had readjusted the temp to make it look warmer than it really is). He reset the thermostat and check the furnace and said it was working fine. He couldn't understand why it wasn't warming the house up and detected no gas smell. He stated he would talk to Anthony and the furnace might have to be replaced, it might be bad. A few days later we get a call from Anthony that another tech was coming out because they may have not set the furnace up correctly. They set the furnace up as a 2 stage furnace and not a 1 stage, which is what we are. After they set it up correctly the furnace heated the house correctly. We really questioned their knowledge and professionalism after this. They were no apologizes issued no I'm sorry for their mistakes. We called again several months later about the smell of gas and they came out and said everything was fine. Through the months as I would go into the utility room and I would smell gas. I asked other people to smell but they said they didn't. I thought maybe I was crazy and smelling something else, but every once and awhile I would smell that gas. Today I was putting away some folding chairs and again I smelled the odor of gas, this time I called Nicor. They came out and said yes the gas connections in the furnace were leaking and that it was very dangerous. Nicor stated that Bloomingdale's Heating improperly installed the gas connectors and that it what was causing the leak. Nicor shut the gas off to the house. We called Anthony up and he refuses to take responsibility for improperly installing the furnace and potentially killing us. Anthony spoke to the man from Nicor and was arguing with him. Nicor told him that the gas connections they made were leaking has nothing to do with servicing a furnace, and if properly installed gas connections should last 30 to 50 years. Anthony is going to say that we did not have the furnace serviced. The furnace is not do for servicing until this fall , we did not have the A/C unit serviced this summer because when we called them up that wanted $90 for just the A/C unit and another $90 for the furnace this fall. We told them when we bought the furnace and A/C we were told it would be $85 per year for the furnace and A//C and that after everything we had been through with their company we just did not trust them. And it was Anthony who years early ( when his company was young) that service calls were basically a waste of money, everything is done by computer and your furnace A/C unit will give you a code as to what is wrong if anything. Again we are waiting for Bloomingdale Heating to take responsibility for their installation and fix the gas connections they made , which could have potentially killed people. As a consumer I can not recommend Bloomingdale Heating to anyone. The health and well being of their customers is of no consequence to them. They care only about money. Stay away from them, there are plenty of other heating contractors in the area. read more

I installed my furnace with them at over $8000 years ago but have been having issues with it every winter. Now I am having flooding issue with this furnace but the service not has done anything in the 4 days I've asked, and it is flooding all thru my first floor DAMAGING MY WOOD FLOOR EVERY MINUTE I AM WAITING FOR THEM TO CALL BACK. They advise they have 24/7 service center, but they don't. They don't answer phone calls, they don't send people on the time they promised, and owner does not even respond in emergency. Horrible company that I would not recommend. With $8K the least you can get is respect but you don't. read more

Highly recommend Bloomingdale Heating & Air! Called for estimate and quote for new units and had appointment in one day! Very thorough review and needs analysis of what units and manufacturer options were available. Pricing estimate was detailed and options explained. Within one week new units were installed. Service was very professional and very pleased with old unit removal and cleanup was excellent. This type of purchase is a major homeowner event and expense and we are happy to recommend! read more

Our home town HVAC company did a great job at my house today. Joe, the HVAC tech made phone contact as expected, arrived on time, was professional and polite, and got the job done. I would most definitely recommend this company for your HVAC needs. I wonder what kind of TV commercials they have planned in the future?! read more

Best HVAC company I've had the pleasure to deal with. Our OLD furnace went out Sunday a repair guy was here within an hour. After looking at it discovered it was no longer functioning and could not be fixed due to the age and safety concerns. On Monday they came out, gave us a price on a new system (Tuesday) it was installed Wednesday. The crew was professional and when they left it was clean. read more

I highly recommend Bloomingdale Heating and Air for your next furnace and/or air conditioning system! Heating went out on Thursday and by Saturday afternoon we had a new furnace (and air conditioner) installed! Service was excellent! Installation team was great. It's nice to have heat again on one of the coldest days of the year! read more

I am extremely happy with Bloomingdale Heating & Air!!! After battling with another company for several weeks to get my HVAC replaced they came out the following day after I first called them to give me a quote. I was happy with the technicians the day of installation. They made sure I was happy with they way they removed the old and brought in the new HVAC. I am most of all with Peter Wakely!! He even called me back today 3 days after it was installed to make sure everything was working properly and to see if I had any questions. I would definitely recommend them!! read more

This company is totally honest, will not sell you something you do not need and was very competent in solving my heating problem. I highly recommend them. David K. Brandon read more

Extremely disappointing! This business has terrible response (lack thereof), no follow ups! And that was for a potential new business, I wonder how they treat their existing customers, if they have any! The voice mail message says, someone will call you within 10 minutes, they should change the message to 40 minutes, then no follow ups. Be careful! read more

Great service fast clean and efficient!!! Would definitely use again A+ they fixed my ac unit last summer and it was just a fuse. This year my hot water heater went out and they did a great job removing and replacing very clean. read more