I friend of mine referred me to this store because I had a flat on my vehicle, the entire staff at…read morethis location go above and beyond to make sure you are taken care and they explain to you everything in detail, I have gone back 2 more times, bought 2 tires for my car and another tire for my SUV.if you are ever in the area please see them or any other of their stores.

Rudy was such a gentleman and took very good care of me with an emergency tire replacement. He was…read morekind, patient and makes an effort to greet you as you drive up and even holds the door open for you. The crew worked very fast and despite being pretty busy, they were able to get me out and back on the road in less than an hour. I felt very well taken care of and seen. Thank you again Rudy and everyone for your hard work and care!

I was next in line for service when the phone rang, and an employee answered the call and appeared…read moreto provide an estimate to the customer over the phone while I was waiting to be helped. I understand that phone calls are part of the business, but I feel that customers who are physically present in the store should be given priority over customers calling in, especially when someone is already waiting in line. I want to emphasize that the service itself is great. The employees are wonderful, helpful, and friendly. I simply think the location could improve by prioritizing customers who are physically present over customers calling in. I believe this would make the overall customer experience even better.

My daughter had two new tires installed two weeks ago. She was working late in Temecula and came…read moreout at 11 PM to a tire that was flat. She called AAA and had a tech come out to replace her tire with her spare. When the tech located her spare, it was flat. Most tire companies check your spare when you have new tires installed. She went back this morning to have her tires checked. The tech told her she needed an alignment. She explained that she just purchased the back two tires and they performed an alignment. He said he didn't know that even though she had it done in that store and he had reviewed her account on the computer. She asked to speak with a supervisor. A man named Joseph explained to her after she described her experience that America's Tire always offers an alignment when you purchase tires. That sounds horrible to me because they didn't check the car to see if need an alignment. They just offer it for the upsell. Furthermore, they patched the tire. So why would she need an alignment? Bad business. I do not like to leave bad reviews, but I have referred a ton of business to American's tires and I will not do that again. I feel bad for the next innocent, trusting individual that goes in and is under the impression they need an alignment when they don't. Because they offer it, regardless if the car needs it or not. They should be ashamed of themselves. And then they reply and say they want to correct it with more information but the link doesn't work.

Update on 7.9.2026 The service and staff at this location…read morecontinue to be outstanding. I had an appointment for noon, and after getting there about 25 minutes early and standing in line for about 20 minutes to get checked in, they took my keys at noon and handed them back to me at 12:30 with the work completed. I appreciate being able to make an appointment. Management: A customer waiting in line in the lobby is MORE IMPORTANT than someone calling in. It sends the WRONG MESSAGE to customers when staff take a call in front of the person that has been patiently waiting. This is a MANAGEMENT ISSUE that needs to be addressed.

Customer Service: 2/10 -- felt more annoyed than helped. Multiple back and forth trips. Ordered…read moreincorrect parts. Bad warranty. Work Quality: 3/10 -- rushed work and poor attention to detail. Incorrect placement of wheels. Honesty: 1/10 -- felt like they were trying to upsell everything. Random parts broken on my vehicle that were never broken so they can make a sale. Wait Time: 1/10 -- took way longer than promised. Professionalism: 5/10 -- communication could've been way better. Pricing: 2/10 -- overpriced for the quality of work. Shop Cleanliness: 6/10 -- Decent. Feels depressing. Prefer to not wait in there. Overall Experience: 1/10 -- wouldn't come back or recommend to anyone. Also, if you do drop off your car here, make sure to keep an eye on the service techs they don't know what they are doing. Ask me how I know. Americas tire, do better. Thank you for understanding. Inspection Results: MEGA FAIL Reinspection is required.

Ian Kilmer he was awesome with his service he did taking care of my car with that four new tires…read morethanks for your service I appreciate you

Best Customer Service…read more This American Tire location; has some of the best customer service I've ever experienced! My tire suddenly went flat, so I stopped by this location at 5:58 PM hoping they could just put some air in it. I didn't realize they were closing at 6 PM, so I felt terrible for showing up so late. There was an amazing young man with blonde hair--I unfortunately didn't catch his name--who went above and beyond to help me. He was incredibly kind, patient, and took the time to explain my options. Even though they were already closing, he made sure I knew what I could do to get my tire fixed and didn't make me feel like a burden at all. Everyone inside was also incredibly kind, helpful, and efficient. You could tell they genuinely cared about helping customers, even at the end of their shift. I'm so grateful for the kindness I received that evening. This is truly what exceptional customer service looks like! Thank you, American Tire!

Went in again for a tire rotation and was out of there in 15 minutes. Although a rarity, it was…read morecool.. I have been buying my tires for America's tire for the past 15 years. I will not go anywhere else. They will have my business as long as they do business as they do. Super happy.

I had a warranty and my tire had a nail in it. They replaced it with no hassle or explanation…read moreneeded! Also, when air pressure is low or high, they will check it and put air in at no cost. Great service!

I need new tires as my job will take me to places…read more I picked America Tires because if you buy 4 new tires with certain plan you can take care of tires by getting free rotations and accidental replacement warranty. Service representatives are very friendly and helpful. I come to this location or Puente Hills locations to get free air and flat tire repairs. Price is really reasonable, and they offer wide variety of brands for most of vehicles. Their website is easy to use! Highly recommended!

No sense of urgency. They take their time to even ask what you came in for…read more They don't stick to them time they say they will have your car ready by. They should have better communication if it's not going to be ready with the time they had previously given you without you having to ask. They only started my car because I asked about it. They should value your time more. They seem to lack communication between the techs and salesmen. There is no accountability within their team and what they commit to. Once I asked they started to have better communication. They seem to want to upsell you and not just take care of what you came in for and let you just figure out what you would like to do on your own. I also asked for paperwork for the inspection so I can show car dealer since I just purchased this car and for some reason they didn't think they could do that. So strange. I took a picture of their device that reads the tire threads but that's all I have. I don't know how you do business that way and expect to make a purchase happen without any paper trail for people have. I guess I'm used to going to Glendora location, receiving great service, paperwork and good service even just for a patch. My advice to anyone is, drop your car off if you can and come back when they notify you it's ready.

I got towed to this place after my tire got destroyed & I'm glad I did because Danny R was there to…read morehelp. He had great customer service and game me an amazing price for my tire replacements.

First Impression: affordable prices compared to their competition and reliable service…read more Location: located across the street from in n out. Big parking lot with a lot of spots. Experience: overall my experience as positive. I came to get new tires on my truck and they gave me really competitive pricing and able to do the install same day. My issue is when i received the call that my car was done - they scratched the rims on my truck during the install. After going over it with the manager - they offered me a discount for a future purchase and service which i obliged to. Note: you can go to dutch brothers or in n out to get a snack while you wait for service.

quick, prompt. straight up. gave me options. Will keep going…read moreback................................................ price was reasona etc

I trusted American Tire Depot to do one simple thing: put the correct tires on my car. Instead,…read morethey sold and installed the wrong size tires, putting my safety at risk and potentially damaging my vehicle. I paid nearly $2,000 for four tire,assuming I was getting the correct equipment for my car. Months later, after noticing strange noises, I took my vehicle to Tesla Service -- only to be told the tires installed were NOT the correct size and not approved for my vehicle. Let that sink in. A professional tire shop installed unsafe, incorrect tires on a customer's vehicle. When I called to address the issue, I was given the runaround for hours. When I finally went in person, the same employee (Virginia) who sold me the tires acknowledged the issue... but then told me I would have to pay an additional $1,400 if I wanted to get the correct tires. So let me get this straight: * You install the wrong tires * You admit they're wrong * And then expect ME to pay again to fix YOUR mistake? Absolutely unacceptable. This isn't just poor customer service -- it's a serious safety issue and a complete lack of accountability. No customer should ever be put in this position, especially when trusting a business with something as critical as their vehicle. I am giving this review to warn others: double-check everything before leaving this shop. Don't assume they will install the correct parts on your vehicle. American Tire Depot -- do the right thing. Fix your mistake without charging your customers for it.

Top Notch, guys really wanted to get the best type of work and the price was fair…read more Service was amazing from all staff

This Firestone was extremely helpful when I was experiencing tire troubles. Debra at the front was…read moreabsolutely amazing with both kindness and professionalism. If you're having any car troubles I highly recommend this specific Firestone.

Price Tire is a great local shop…read more Spoke with Charlie and he was able to bring in a set of 37x12.5 Toyo M/T's at a great price. Watching them mount these tires on special wheels, they were very meticulous and careful to not scratch / damage the finish of my wheels. Pricing on tires and labor is worth the work they offer. Competitive pricing, but I trust these guys than most other places! Their recent remodel is also very nice, definitely will be returning! 10/10 for Price Tire!

As someone who is new to the area and who only trusted dealerships with my car, I immediately felt…read moreI could trust this shop upon having called and arrived here. They genuinely care and love what they do. Super impressed and blown away by the amazing service. David was very wonderful, honest, and handled my boyfriend's car with so much care. Definitely coming back here in the future.