My daughter had two new tires installed two weeks ago. She was working late in Temecula and came…read moreout at 11 PM to a tire that was flat. She called AAA and had a tech come out to replace her tire with her spare. When the tech located her spare, it was flat. Most tire companies check your spare when you have new tires installed. She went back this morning to have her tires checked. The tech told her she needed an alignment. She explained that she just purchased the back two tires and they performed an alignment. He said he didn't know that even though she had it done in that store and he had reviewed her account on the computer. She asked to speak with a supervisor. A man named Joseph explained to her after she described her experience that America's Tire always offers an alignment when you purchase tires. That sounds horrible to me because they didn't check the car to see if need an alignment. They just offer it for the upsell. Furthermore, they patched the tire. So why would she need an alignment? Bad business. I do not like to leave bad reviews, but I have referred a ton of business to American's tires and I will not do that again. I feel bad for the next innocent, trusting individual that goes in and is under the impression they need an alignment when they don't. Because they offer it, regardless if the car needs it or not. They should be ashamed of themselves. And then they reply and say they want to correct it with more information but the link doesn't work.

Amazing service from Brain!! Just moved here recently from the east coast, and Brain made me feel…read morevery welcomed, was very transparent about everything, quickly troubleshooted a tire pressure icon I had on my dash, and made the whole process very easy to understand and easy. Boyfriend's family recommended me to here, and I can see why. Haha. Will always come here for tires, and thank you so much for your 5 star service, Brain! He was very knowledgeable, made the process extremely easy and quick, and amazing overall. As someone who doesn't know too much about wheel mechanics and tires, Brain made everything really simple, easy to understand, and was transparent about everyone. Fantastic experience and would absolutely recommend this place for any tire, pressure sensor, and wheel needs. Thank you so much again! Adding this also, but would definitely recommend them for any teens or young adults also learning about how tires work and all that stuff. Brain was able to provide really good recommendations and explain which tires are really good for my car and the local terrain (because Florida has very different terrain compared to here). Excellent value / price for the tires too. They'll price match, and that helps a lot.

Update on 7.9.2026 The service and staff at this location…read morecontinue to be outstanding. I had an appointment for noon, and after getting there about 25 minutes early and standing in line for about 20 minutes to get checked in, they took my keys at noon and handed them back to me at 12:30 with the work completed. I appreciate being able to make an appointment. Management: A customer waiting in line in the lobby is MORE IMPORTANT than someone calling in. It sends the WRONG MESSAGE to customers when staff take a call in front of the person that has been patiently waiting. This is a MANAGEMENT ISSUE that needs to be addressed.

Customer Service: 2/10 -- felt more annoyed than helped. Multiple back and forth trips. Ordered…read moreincorrect parts. Bad warranty. Work Quality: 3/10 -- rushed work and poor attention to detail. Incorrect placement of wheels. Honesty: 1/10 -- felt like they were trying to upsell everything. Random parts broken on my vehicle that were never broken so they can make a sale. Wait Time: 1/10 -- took way longer than promised. Professionalism: 5/10 -- communication could've been way better. Pricing: 2/10 -- overpriced for the quality of work. Shop Cleanliness: 6/10 -- Decent. Feels depressing. Prefer to not wait in there. Overall Experience: 1/10 -- wouldn't come back or recommend to anyone. Also, if you do drop off your car here, make sure to keep an eye on the service techs they don't know what they are doing. Ask me how I know. Americas tire, do better. Thank you for understanding. Inspection Results: MEGA FAIL Reinspection is required.

On my way to pick up my husband from surgery when I got a flat tire, and I panicked. After…read morearranging a tow, I called America's Tire and Rachel Merlan was so kind and helpful and ordered my tire immediately, even before I arrived at the shop. She and Christian kept me informed and I can't thank them enough for their kindness and excellent service. Thank you!

This place is very professional and preform quality work. With an appointment, you're in and out…read morewithin an hour. The entire staff work very well together and they really do care about their customers. The shop is clean and plenty for seating while you're waiting.

Since moving to California, the last 10 years, I quickly found ridiculously priced tires followed…read moreby poor Service Then I found American Tire.. The quality of Service outpaced the other four tire companies I had encountered. And the price of Tires, I felt I received a discount. I am a returning customer.

I had a warranty and my tire had a nail in it. They replaced it with no hassle or explanation…read moreneeded! Also, when air pressure is low or high, they will check it and put air in at no cost. Great service!

Every time I go to any location of America's Tires, everything is great. This time, EXCEPTIONAL!!!…read moreIt was late afternoon, it was very hot, it was very busy, there were multiple difficult customers, and each and every one of these guys had the best attitude. They were friendly, they were smiling, they were accommodating and helpful. They said it had been a long day, that they weren't going home early, yet they continued to smile and work so so hard. It was so genuine and sincere. I felt so bad that other patrons were being so difficult and impatient. Not a single employee complained about the heat or how busy they were. They were just hustling and working hard and having a great attitude while they did it. They deserve to be commended on a job exceptionally done. I will always do business here and tell everyone I know how amazing these guys are. I have been a customer for at least the last 7 years or so, and they win me back every single time. I would encourage people to take a cue from these gentleman, and maybe treat them as good as they treat us instead of yelling and smarting off when they don't get the news they want. I just want them to know, at least one person sees the effort and hustle and greatly appreciates it.

I need new tires as my job will take me to places…read more I picked America Tires because if you buy 4 new tires with certain plan you can take care of tires by getting free rotations and accidental replacement warranty. Service representatives are very friendly and helpful. I come to this location or Puente Hills locations to get free air and flat tire repairs. Price is really reasonable, and they offer wide variety of brands for most of vehicles. Their website is easy to use! Highly recommended!

My family and I have trusted Discount Tire for over 22 years, and we followed that trust to…read moreAmerican Tire in Moreno Valley because of the manager, Carl. Carl is professional, honest, and someone we have trusted for many years. Knowing he is now at this location gives us complete confidence. The service at American Tire is excellent. The staff is friendly, knowledgeable, and truly cares about customer safety. I really appreciate the tire certificate program, which offers repair, refund, and replacement--it gives great peace of mind. This location also offers free tire checks and express alignment (for an additional fee), which is very convenient. We trust American Tire in the Los Angeles area and Discount Tire in the San Diego area. These are the only places my family and I trust for our vehicles. Thank you for always keeping my family and me safe on the road. Highly recommend!

First Impression: affordable prices compared to their competition and reliable service…read more Location: located across the street from in n out. Big parking lot with a lot of spots. Experience: overall my experience as positive. I came to get new tires on my truck and they gave me really competitive pricing and able to do the install same day. My issue is when i received the call that my car was done - they scratched the rims on my truck during the install. After going over it with the manager - they offered me a discount for a future purchase and service which i obliged to. Note: you can go to dutch brothers or in n out to get a snack while you wait for service.

The service here was amazing. I was in and out in an hour for new tires and an oil change. Everyone…read morewas very knowledgeable and helped me understand my car better. I had a great value for 4 tires and utilizing their buy 3, get one free deal. Overall would highly recommend American Tire Depot and would come back.

I trusted American Tire Depot to do one simple thing: put the correct tires on my car. Instead,…read morethey sold and installed the wrong size tires, putting my safety at risk and potentially damaging my vehicle. I paid nearly $2,000 for four tire,assuming I was getting the correct equipment for my car. Months later, after noticing strange noises, I took my vehicle to Tesla Service -- only to be told the tires installed were NOT the correct size and not approved for my vehicle. Let that sink in. A professional tire shop installed unsafe, incorrect tires on a customer's vehicle. When I called to address the issue, I was given the runaround for hours. When I finally went in person, the same employee (Virginia) who sold me the tires acknowledged the issue... but then told me I would have to pay an additional $1,400 if I wanted to get the correct tires. So let me get this straight: * You install the wrong tires * You admit they're wrong * And then expect ME to pay again to fix YOUR mistake? Absolutely unacceptable. This isn't just poor customer service -- it's a serious safety issue and a complete lack of accountability. No customer should ever be put in this position, especially when trusting a business with something as critical as their vehicle. I am giving this review to warn others: double-check everything before leaving this shop. Don't assume they will install the correct parts on your vehicle. American Tire Depot -- do the right thing. Fix your mistake without charging your customers for it.

Top Notch, guys really wanted to get the best type of work and the price was fair…read more Service was amazing from all staff

If I could give 0 stars I would. These people are greedy money hungry criminals looking for someone…read morethey can take advantage of. My son that attends college nearby went to get his ac checked and they wanted to replace every single component of the ac system. And also gave a long list of unnecessary extra service that they strongly recommend and left a bill almost $5k. Marvin was quick to realize I wasn't going to allow him to take advantage and play his games in doing unnecessary service. I had the car released and took it to Honda and they were able to get it fixed for less than half the price. Please go to a dealer or anywhere other than these people.