Marco and Micheal helped me out. Really good customer service, was a quick transaction. I brought in a tire with a nail in it, and they patched it within 30 minutes for free. read more

Every time I go to any location of America's Tires, everything is great. This time, EXCEPTIONAL!!! It was late afternoon, it was very hot, it was very busy, there were multiple difficult customers, and each and every one of these guys had the best attitude. They were friendly, they were smiling, they were accommodating and helpful. They said it had been a long day, that they weren't going home early, yet they continued to smile and work so so hard. It was so genuine and sincere. I felt so bad that other patrons were being so difficult and impatient. Not a single employee complained about the heat or how busy they were. They were just hustling and working hard and having a great attitude while they did it. They deserve to be commended on a job exceptionally done. I will always do business here and tell everyone I know how amazing these guys are. I have been a customer for at least the last 7 years or so, and they win me back every single time. I would encourage people to take a cue from these gentleman, and maybe treat them as good as they treat us instead of yelling and smarting off when they don't get the news they want. I just want them to know, at least one person sees the effort and hustle and greatly appreciates it. read more

I need new tires as my job will take me to places. I picked America Tires because if you buy 4 new tires with certain plan you can take care of tires by getting free rotations and accidental replacement warranty. Service representatives are very friendly and helpful. I come to this location or Puente Hills locations to get free air and flat tire repairs. Price is really reasonable, and they offer wide variety of brands for most of vehicles. Their website is easy to use! Highly recommended! read more

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Was referred to this store by a friend and let me tell you, the place did not disappoint. They were fast, professional, courteous (YES EVEN TO THE ONES WHO DIDN'T DESERVE IT). Diego took care of me, was honest and upfront when it came to pricing. Let me know what I needed and did not try to push extras on me. Now, I will admit, I'm a little bitter because this friend of mine told me there's a worker there who resembles Ben Affleck... I get new tires and get to see Batman, I'm in! However I did not see said employee... Although, I did notice another employee who look just like Tom Holland... When Batman isn't available, Spider-Man is the next best thing. I digress... This place will forever be my spot to get tires from! Thank you America's Tire ... PS, I'm coming back to see Batman read more

These guys right here saved the day!! Was getting my Tacoma serviced when I am told there is a nail in my side wall. Dealer says, it can't be fixed. Quote me almost $375 for 1 tire. I am at 8/32 all the way around so I know i have a lot of life left in my tires. I check my i voice and it says the nail is on the shoulder. Still not wanting to pay that much for a tire, i go to my trusted America's Tire. These guys were professional, courteous and immediately inspected my tire. Turns out the nail is not on the shoulder and is repairable! Got that take. Care of plus a rotation of all four and I am out of there in leas than 40 min!!! Kevin and the others were AWESOME!!! read more

I'm not a handy guy. I don't do my own car stuff. Don't change my own oil or "adjust the valves". Whatever that means. So I'm certainly not going to change my own tires. America's tire is where my wife and I have always gone to get tire stuff done. I have an old beat up 99 Ford F150 that has 300,000 miles on it and it finally needed some tires. Of course I went to America's tire got a great price on four brand new tires. They put them on as I sat at Krispy Kreme doughnuts and enjoyed a delicious crème filled doughnut and a hot cup of Joe. Don't tell my wife. Within twenty minutes to twenty five minutes I got the text that my truck was ready and there it was with a whole new set of shoes. Thanks America's tire from guys like me who don't wrench on their own cars. read more

America's Tire - Nice! - Tires Near Me - Ontario, California

Came here today to do a tire rotation for my Tesla but also an alignment inspection. Service is great like every Americas tire. I wouldn't go to any other tire shop. Great value also since the tire rotation is free and the alignment was cheaper than Tesla. read more

Just like to take a moment to recognize both Jake & Zebulon for the level of professionalism displayed by both. Polite, courteous and respectful. Been coming to America's Tire for more than 20yrs and because of the Customer Service and attention to details. We will be back for all of our Tire needs. Family entails 15 cars in all .... read more

Always smooth process, friendly staff, and work is completed on time. Tremendous consistency on always being great service.

I have been coming here for years. I bought tires for a 2013 Passat, 2017 Volvo V60, 2017 A6, and a 2022 A6. I took my car in 10 days ago and got a set of 4 tires installed. When I was leaving there was a thick white lubricant on the wheel dripping from the tire. I touched it and it was wet so I just thought it would come off. Yesterday 9 days later I took my car for a wash and I saw the deep scratch on the wheel where the lubricant had been. I recently paid to have a guy come and fix the curb rash on my wheels. The way the white lubricant was perfectly placed over the scratch, the person knew that they scratched it . I went over there today to talk to them and I thought maybe the guy that did it would take responsibility, but of course not. They don't even know who does each car, its a crew. The assistant manager came and said it wasnt them. Their employee did it and tried to hide it 100%. Its hard I had been there so many times, I never figured I need to inspect my wheels thoroughly. The assistant manager just blatantly said it wasnt us. He could have been It may have happened, but you should have came earlier. Im dissapointe. The person that did it lacks integrity and because of association Americas tires by Ontario Wheels is an unethical establishment. Beware and take time stamped pics of your wheels when you drop your car off there. An employee scratched my rim then put lubricant over it to hide it. read more

America's Tire - Scratched Rim on Audi - Tires Near Me - Ontario, California

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I've been coming here for probably 20 years! It has been a while since I'd visited. Man, this place has really changed! The interior looks great! It's so bright and welcoming with plenty of chairs and counters for work space! I've always been pleased with the service I receive from America's Tire, and today was more of the same. I did actually visit their website prior to visiting the location. I was able to pick out my tires online, pay online and schedule an appointment to get the tires installed. They texted me a reminder this morning, with a link to "track my journey." I informed them via the website when I was on my way and when I had arrived. Upon arrival, I was a little concerned because they looked very busy. Thankfully, I was helped right away by Nicholas. He was very kind, helpful, and we even chatted about football a bit. Through the website, I was able to track when my car was being serviced and informed when it was complete. I was out of there in under an hour! Thank you so much, America's Tire and Nicholas! read more

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Absolutely ridiculous experience at America's Tire today. I had a scheduled appointment for 10:45 AM and somehow still sat there completely ignored while multiple walk-ins were helped before me. I informed staff more than once that I had an appointment, yet no one seemed remotely concerned. I wasn't even acknowledged until around 11:00 and my car wasn't checked in until 11:07. What exactly is the purpose of scheduling appointments if your staff is just going to pick and choose who they feel like helping first? The waiting area was full of people who arrived after me being assisted while I sat there watching it happen in real time. To be fair, when I finally brought my concerns up to one of the staff members, he was understanding and acknowledged my frustration, which I appreciated. My issue is less with him personally and more with the lack of organization and time management at this location overall. If this location cannot handle scheduled appointments properly, they should stop offering them altogether. read more

Had a great experience here at this shop, they always take care of my cars in a timely matter and give competitive pricing. Thank you American Tire Depot in Rancho read more

So these assholes lied to me telling me I needed new tires and new alignment so end of story the car never needed an alignment job they made the alignment problem even worse and caused even more problems that costed me hundreds Ed also some who worked their decided to put a screw through my transmission fluid pan and messed up my car even worse and caused my transmission to go out so long story short I had to pay thousands more to get an entirely new car because of these losers I don't ever reccomend going to the one at Ontario mills and if you have to then keep a close eye on your car while it's in their and even after they just fucked my car up 100 times worse read more

I wanted to make a shout out to Kevin and Daniel for their outstanding customer service. Long story short, even though I was only there for like 23 minutes and it was my first time there, I knew that they won't let you get back on the road unless they know for sure that you are safe and your vehicle is in working order. 100% I will be coming back there since I'm a regular customer at the Jiffy Lube next door. I already recommended this place to my coworker and Tio. read more

Was on hold for ten minutes and my hold call got hung up on.Then just drove to the store (another 20 minutes),no one tried to call back. Stood in line for another 10-15 then was greeted with the worker immediately wanting to put me on a waitlist not even asking what i needed or anything?For what I've already been waiting...Keep in mind one of-the other workers was talking to a customer on the phone the entire time i was physically standing in line.Never had a poor experience with Americas tire...Tried to call to ask the manager if this was how the location always conducts business and no one even picked up my call ‍Big lack of hustle or any sense or urgency at this location.You go to any other locations and you got people quite literally running around getting stuff handled. read more

First of all, amazing service. PAUL, YOU ARE THE BEST! My husband, my 1-year-old, and I were out running errands when we suddenly got a flat tire. Thankfully we were close by. When we pulled up, they looked super busy and all the stalls were full. I asked how long it would take since I needed to get back to work. Paul asked if it was okay for him to work on our car right in the parking lot, and of course we said yes because we were in a rush. He got it done in less than 15 minutes! He was so kind and attentive. I honestly believe he's going to go far, and I really hope he has an amazing future. This is what real customer service looks like. read more

Kevin and Julian at America's Tire provided outstanding service. This is the second great experience I've had here, and each time the team has been professional, helpful, and genuinely focused on taking care of their customers. They really went above and beyond to make sure everything was taken care of, and for that I'm forever thankful. You can tell they're for the people and not just trying to make a sale. Because of service like this, I'll continue doing business with America's Tire and recommending them to others. read more

Excellent customer service! Even got an alignment all within an hour, highly recommend this company great warranty as well!

Dear America's Tire Customer Service, I am writing to formally express my dissatisfaction with the recent experience I had at your Ontario, California location. My family and I have been loyal customers for over 15 years, consistently choosing your store for our tire needs. Unfortunately, the service I received on my recent visit has left me extremely disappointed and concerned. On Friday, May 2nd, I visited the Ontario location for a new set of tires and wiper blade replacements. After waiting approximately an hour and a half, I returned to check on the status of my vehicle and noticed that the wiper blades had not been replaced. I brought this to the attention of the manager and technician, and simply requested a refund for the wipers. However, the technician insisted on installing them at that point. While installing the wiper blades, the technician accidentally let one slip, causing it to strike and crack my windshield. He did not offer an apology and appeared shocked before walking away to get the manager. When Manager Jose arrived, he acknowledged that the technician did not follow proper protocols--he failed to use a mat or any protective measures. Manager Jose stated, "I guess I owe you a new windshield," but also failed to offer any apology for the damage or the inconvenience. It is now Tuesday, May 6th, and no one has contacted me regarding the promised windshield replacement. Meanwhile, the crack has grown in size, and I am concerned about the safety of driving the vehicle and the potential for receiving a citation due to the windshield damage. This entire experience has been frustrating and far below the standard of service I have come to expect from America's Tire. I respectfully request immediate follow-up regarding the replacement of my windshield and some form of acknowledgment or remedy for the inconvenience and lack of professionalism shown by your staff. Thank you for your prompt attention to this matter. Update it is now may 22nd and still haven't got my windshield replaced. Fleet Response is the worst "Customer Service" I have ever dealt with. They have been giving me the run around. read more

America's Tire - My Toyota $ Runner cracked windshield. - Tires Near Me - Ontario, California

Don't expect quick service. Almost every time I come here the "promise" time of rotating tires is WAY longer. Came today at 3:10p, it's been nearly 2 hours and my car hasn't been seen. I'd recommend looking elsewhere for tire service. read more

I've been a customer of America's Tire for years, previously going to the Torrance location. This was my first time visiting this location. I needed to replace a tire because my newish car blew a tire on the freeway on the way to work (very frustrating). Came here and they were able to find the tire I needed. Only thing is that it wasn't going to get delivered for a couple of days. That's wasn't going to be an option because I needed to drive a lot back and forth from work, so they were able to find a similar size tire that I was able to use very temporarily at no extra cost! Also, the person helping me was able to find a way to have my cost on the new tire lowered since the tire was pretty new with most if not almost all its tread intact. I set up an appointment and everything was very straightforward and easy. Really great experience with these folks! read more

Quick service on a busy day, and everyone I interacted with was friendly and helpful. My only real issue was that I was charged for the warranty without it being mentioned or discussed beforehand. I was going to add it anyway, but as a former salesperson, transparency matters to me. It may be company policy, but it still caught me off guard. If it's a good service, you shouldn't have to hide it read more

Efficient and courteous what more can you ask of a tire place? Had four tires replaced on my 2013 Benz C250. It took all of 20 minutes by a staff that looked well-trained. My tire place for future needs.. read more

Fast & friendly service! I ordered new tires online and made an appointment to get all of my tires changed. Was in and out of there in about 30 minutes. read more

Wonderful customer service. They have done a great job with my cars. I usually book appointments online very convenient and they complete the work on time! read more

I visited with low air pressure in one of my tires, and Kevin helped out right away, with professional, fast and communicative service. I definitely recommend this location. Recently, Jake also gave our family great service/reasonable pricing for new tires install + alignment. Good people = good location read more

Came for air fill to tow but who was working lowered my PSI to 30 I went to American tire in Fontana great staff and not incompetent

great customer service, love the way staff treads customer, they are very friendly and offer water and coffee.... i will definitely give 5/5 for this location for their staff, and i have nails in my tired with no charge they are fixing it and of course i will make sure to tip! because they are awesome and next time i need tires, i will definitely come back read more

America's Tire - Tires Near Me - Ontario, California

I think they are absolutely the BEST in great customer service, especially for women who are NOT mechanically inclined. Not only do they show you, they tell you in ways you can look it up for yourself. They change flats, check tire pressure all at no charge. If they can't fix it, they will recommend a business( no pressure). read more

I am very pleased with the same day service that was provided. Thank you to everyone that was involved in making me get what I was wanting. New tires and alignment. I'm very happy! read more

America's Tire - KO3s - Tires Near Me - Ontario, California

Worst customer service they literally recommend tires in the front then put them in the back. Then they expected me to drive off the lot without even noticing.the messed it up totally. Then they they wouldn't even let some employees get credit for the sales......it's a circus horrid service read more

I'm visiting from out of town and I got a screw in my tire. Daniel had me in and out in less than 30 minutes. The staff were very friendly and extremely efficient. Thanks for the excellent customer service. read more

Not this location ive been going to America tire for over 20 years ive bought my tires through them I was told I need to change 2 of my tires and I just got them not not long ago I am never going to this location ever again read more

I have been going to America's Tire for over 25 years. However, I have only been to this location twice. The first time I needed two new tires and an alignment. Tires worked out great, and I thought the alignment was fine as well. Somehow, it got out of alignment in just a few weeks. However, Julian was very helpful and waived any fees to re-align my vehicle. I will continue to patronize them. read more

Made an appointment to repair my tire that had a metal piece gauged into it. The tire was not salvageable. I came to the appointment a few minutes early. They greeted me, went over my options, and fixed the issue immediately. I've probable purchased close to 8 sets of tire from here, and they are always amazing with their customer service and expedience. Thank you America's tire co! read more

Came here for a new set of tires and these guys had me in and out in less than an hour and even took me prior to my appt time. Very friendly staff and Travis kept me updated throughout the whole process. The cost of tires may not be cheap but it's an investment into your safety. You get what you pay for and I will be returning for any future tire needs. read more

America's Tire - Brand new set of Michelin pilot sport all season 4s all around - Tires Near Me - Ontario, California

I think this is the one that was in Corona I'm not sure but if it isn't well the American Tires in Corona or was it Riverside I don't know I forgot but one of them I went there cuz they offered me the cheapest Tire possible but then after I got there they actually lowered the price because I initially thought that the person that was talking to me would get commission but they don't work off commission so I'm sorry that I was only asking for the person that I was dealing with but the person at the front desk I think kind of felt hurt from me just asking for that other guy so he actually discounted me more I said see I can do better than he could and I felt so horrible because he was really nice and I didn't want him to feel bad but I thought that they worked off commission and I didn't want to not give the guy that I was speaking to First commission since he was helping me first but I'm glad that everyone there is super nice and super easy going and just wanting to help you out I can't say that about all the American Tires but so far from the ones I've gone to they've all been so warm and welcoming and just wanting to assist as they can. If they helped you out you should give them a tip I did read more

I had a screw in my tire. Went to a local tire shop. They said, they could not repair it because it was too close to the side wall. They quoted me over $250 for one tire. I told them no thank you. I came to America's Tire's where my family has been many times before. They were able to fix my tire. I should have gave my business to America's Tires from the start. They were courteous, kind and professional. Thank you, America's Tire Mills Cirle read more

Amazing service at this location. All of the staff did a great job on my vehicle. I highly recommend this specific location. Jose and Martin went above, and beyond and provided excellent ,excellent service and updates on my vehicle throughout the visit read more