Absolutely thee BEST car buying experience I've ever had. Top notch customer service. No pressure…read moresale at all, Bob and Austin just wanted to make sure I got the SUV I needed for the right price. I can't ask for more than that! Thank you for everything! I will always recommend you guys from here on out. See you soon for a second vehicle. Keep up the good work!

I love this place I bought my car from here and had to have a couple things repaired , my warranty…read morecovered 100% and they fixed it quickly, the staff here are all so helpful and nice!

I just bought a car from West Point Auto and I want to say it was the easiest process I have ever…read moregone through with buying a car. There was no pressure to buy just answers to questions I had. Before I bought the car there were a couple of concerns I had and they were fixed immediately. My husband had had a stroke and was not able to be a part of the process. We had been to several other used car dealerships that tried to take advantage of the fact that it was my first time buying a car on my own but Jason took his time and let me go at my own pace. We love our new car and after checking around we appreciated the very fair price . I would recommend them to everyone looking for a used car!

If I could give a negative rating if I would. West Point Auto Sales. Buyer beware. My son purchased…read morea 2017 Ford Escape for 13000 dollars with a Level 3 warranty that cost an additional 2600 dollars. 8 months later the car had to be towed to the dealership for the entire dashboard being lit up in red telling him to turn the car off immediately. It was a coolant sensor which cost $466.00 to repair with the additional extended warranty, so he paid it. A month later the check engine light came on again so he bought a code scanner and found out it was a misfire in cylinder 1 so he took it back to their service department to be fixed but the service rep listened to the engine running and told him it could be the spark plug and the coil pack. He told him it would cost a lot more for West Point to fix it and it would be cheaper to fix himself. So he did. A month later the check engine light came on again. He finally had to take it in to their service department to look at because the car would not accelerate on the highway. They told us it would be 2 weeks before they could even look at it, so he left it hoping they would look at it sooner if someone cancelled. Surprise. We had to call them after 3 weeks to find out what was wrong with the car. My son was told the head gasket was a bust and it would be too much time to repair and they couldn't get parts for 2 months. The best option was to replace it with a used engine that had 78,000 miles on it for 7100 dollars. They handed me an invoice for 10,644 dollars in order to repair the car, but said that wasn't the cost! We confronted Jason about selling stripped down warranties where important boxes on page 4 were not checked and he said that would have been a surcharge. We never even saw those boxes at the time of sale nor did we have the surcharge option. I asked the service department to produce denial paperwork for the repairs and I asked the warranty company to produce denial paperwork. I still haven't gotten it and that was more than 2 weeks ago. In a nut shell, they sold us a car they knew had these issues because there is literally a class action law suit brought against Ford for this very problem and probably used a sealant like KSeal to hide the problem for a while, sold us a stripped down DOWC (which stands for dealer owned warranty company) and then basically told us there was nothing they could do about it and pretty much they didn't care. In addition their service department guy wanted to assault my fiancé in the parking lot and then called the police on us. The Better Business Bureau has been contacted and a complaint has been filed along with a complaint to the Michigan department of the Attorney General. If you have gotten to this point, you can contact me at kapage1970@yahoo.com and I will be happy to pass along any information in regards to what I have found out about the warranties and their shady business practices.

we were warmly greeted by Shelby when we arrived and everyone was very friendly. our salesman Bill…read moreGavin helped us find the Silverado pickup we were looking for. He spent a lot of time searching and when we picked up out new vehicle he was very helpful going through all the available options the pickup has. the finance person (Keegan) was great at our closing and very knowledgeable about what we needed overall this is a great dealership. Harv and Ann Dumond

My wife and I bought a very nice Honda CRV off of the "Pre Owned" lot. Greg Helder did a great…read morejob, and we were treated every bit as if we just bought a new car. Keegan assisted with the paperwork so the entire transaction was a flawless experience. I would highly recommend them! Thanks guys!!

I had a great time picking out my car it was very easy to talk to the guys about my price range and…read morethey were very kind to show me previous pictures of the car. -Maizie B.

I was looking for a van to transport our grandkids here and there, and Broadmoor Motors had many to…read morechoose from. Initially I worked with Mike, then Jessi, both in Hastings. The two of them were friendly and competent, never pushy, and very willing to answer questions and show me the CarFax for any vehicle. Eventually we agreed on a low mileage Dodge at a fair price, and the deal was made. Jessi handled everything smoothly including securing a loan locally and agreeing to fix a few minor things on the vehicle. I am an ex-used car salesman, and I know excellent service when I see it. Broadmoor Motors in Hastings is the place to find it.

Have gone to them for mechanical work for over 12 years . Always fair and honest . They will keep…read morethe work within your budget and done quickly . Would recommend.!!!

We have purchased two vans there and tires over the last seven years. We also have purchased tires…read morefrom them. Good service.

Great experience buying a car. Everyone was helpful without the usual pushiness you get with…read moreregular dealership. . Cannot recommend this business highly enough.

BUYERS BEWARE....XYX motors are trying to sell you a car that they do not have... the pictures of…read morethe car is not the one they have. a pristine vehicle-beautiful- did the financial paperwork on line- they ran my credit report THAN told me the car had damage-once again on line clean carfax no damage-damage. dent and a 4inch scratch plus scratches on the hood- repeatedly says we just got the car-no you have had if for a month-asked why did you run the credit report without sending me pictures of the damage-said I did not ask for pictures- FRAUD FRAUD unprofessional.

I purchased my second car ever from BJ's. It was not a terrible experience, but I suppose it could…read morehave gone much better. We had been without a car for awhile, and it was really draining on us as well as friends and family. I started a new job and after a few paychecks, we had money set aside for a decent down payment. We weren't having any luck with friends recommending cars to us, or checking out cars on the side of the road. Everything decent was just out of our price range, so we finally decided to just go to a dealer. The people working there are friendly, the main salesman was not as pushy as I was expecting. I wanted to look at a Hyundai, an Accent was my first car and I was interested in the Accent they had on the lot. After taking it for a test drive and having my stepdad give a quick inspection, I decided that I wanted it. There were a few small issues that I asked them to fix before I purchased it, their mechanic is across the street and they did fix what I asked of them. The Tire Pressure Monitoring System light was on, as well as the Check Engine Light. Their financing manager is friendly and honest, but this is kind of where things went downhill for a bit. Online, the price was shown to be approximately $4,000, but after applying to have it financed the numbers weren't adding up right. With interest and a two year loan, it was going to cost over $6,000 to purchase. They had forgotten to tell us that the 4K price was their special cash price, and the 6K was if we financed through them. The financing manager was incredibly apologetic, though the sales guy looked a little ticked off that we had caught the difference. That same day, I took it for another test run to see if anything else came up, and the check engine light came back on, as well as the TPMS light. I basically told them that I didn't really believe their mechanic was doing his job, and that I would just take care of it myself. I ended up getting a loan through LMCU, and picked up the car the next day. Now, I've had this car for a few months and so far we only had to replace the blower motor and the battery. That's really not bad for a used car, we are very happy with it otherwise. All in all, pretty standard for buying a used car I suppose. If I choose to purchase from them again, I wouldn't really hesitate if they have the car I want in their lot. I'm very happy with my little Hyundai, I would just go in with a little more knowledge next time.

Scam of a business. They use used/junk parts and do shoddy work. They tried to bilk my mom before…read moreI got involved and had her take her car elsewhere. They overcharge and lie. Their license should be revoked.

I took my car in for an oil change and a few other things and received great service! However, a…read morefew days later I noticed that my car was leaking oil. When I brought it to Jeremy's attention, he had me bring the car back in immediately. Quickly, he was able to discover the issue and fixed it at no charge. My car has been running great ever since. Its nice to find a spot that is honest!

Took my 2024 Silverado in for service earlier this week. After I arrived home I noticed that the…read morechassis had not been greased, in fact since there was dirt and surface rust on grease fittings, apparently had never been greased. I had taken delivery from Denooyer new. Upon further inspection, even though tires are still in excellent condition the wear patterns look like the tires had never been rotated. Something I paid extra for. My mistake was apparently that I was seeing familiar faces from Caron Chevrolet the service level continuing. I believe I shall be moving on to somewhere else.

Bought my Durango from here and they worked like crazy to get me into it. 5 months down the road a…read moredrunk driver side swiped me speeding and pushed me off the road. Totaled my beautiful baby. Came in the other day and looked for a vehicle for my mom and the guy was very nice and my mom told him what she wanted and he looked through everything to find something in her price range. While waiting for the bank to call my mom back... He let me drive my Dream JEEP wrangler!! I was in heaven!!!!!!!! When I can afford it I'm coming to get it!!!! rating on my end!!!!

Very disappointed with warranty I was sold. They knew I lived an hour and half away and warranty…read morewants you to go back to place you bought it for service work. I was told this was not a problem when I bought but they will do whatever they can to turn down warranty repairs. I will rethink where I buy next time.

We just discovered Auto Centric and had a great experience there. Great prices, fast service. We…read morerecommend them and will definitely return when needed.

Friendly, fair, and honest. I would definitely recommend and return. The owner personally called me…read moreto thank me for my business and make sure that everything was ok after.