I love this place. I bought my first Ebike from them in 2021. It got stolen so I bought a cool…read morelooking red Kabbit from them about 2 months later. Cool looking bike with tons of little issues. It always had a flat, so I learned to change those . And I think i was in the shop once a month getting new breaks. So, I got a chance to get to know a few of the guys. Rob, who is a really chill swarthy young man in his early to mid twenties. This young man named Mark who was a extremely friendly young Mexican man who has moved on to becoming an Emt i believe. Any repair big or small they have completed ASAP, they're always professional and friendly to everyone who walks into those doors. And they are great with communication and calling. With my current Ebike, because the kabbit had a wiring issue and had a little fire, UNDER MY SEAT‍. I returned to Alan's because I knew id get a fair price for a decent bike. Sure enough Rob hooked me up with the Ava Big Sur, literally the first one they built out the box. I love this bike and I cant say enough good things. Well, there haven't been many problems but 3 big ones. This is to be expected because my bike is my transportation. So 365 this bike is on the road.​ first there was a wiring issue and the owner himself rewired my whole bike (2 year warranty FTW), then this time last year I was having throttle issues so we swapped that out for like 60 bucks, now its the controller which is funny because I told Rob I think the controller needs to be replaced with the throttle (you cant see me but im shaking my fist jk). All these repairs combined the big issue was the wait. If you could imagine suddenly youre walking 7 miles in the rain at 4am to work. But thats not their fault. Sadly they dont have the wearhouse from Indiana Jones so they dont have every part to every bike. I understand this is a long review, but I feel ppl only talk about when theyre mad. Never give flowers. So to Alan's Bike shop, personally, thank you for your years of fantastic service and amazing staff.

There are quite a few bike stores in the area, but Alan's stands out for service and expertise…read more The staff know bikes - as they should! - and are helpful at suggesting fixes for issues. I had a recumbent picker rebuilt here - end to end replacement of nearly everything - and they did a great job. It took a while, mostly because of having to order parts. I would go out of my way to take my bike here, over other local shops.

Owner is truly a man of character, and you should feel confident in his hands. Mark helped repair a…read morebent rim on my beloved bike that I assumed was gone forever due to how warped it was, but he brought it back to life! I couldn't believe it. Saved me a ton of money not needing a new wheel and I'm riding again! Many good things to note: -Marks expertise is from a lifetime as a rider himself (super cool) -You will learn a lot being there. -Repair was nearly instantaneous bc of his skillset and awesome tools. -He truly embodies the "We ride as one" culture of San Diego biking and is active in the community. Saved as a favorite for me, and you should come here too! Thanks Mark!

Absolutely phenomenal people in this shop. I went in this morning with my daughter, looking for an…read moree-bike. We both had an idea of what we wanted but not 100%. The lady that helped us had incredible knowledge of each bike and they have a huge selection. After giving me info on each bike, we test drove a few. She did not try to sell me a more expensive bike, she wanted to know what exactly we needed. I was surprised to find out that they deliver, they were able to add my aftermarket parts right then and there, and a young man helped me get it into my truck. I am a patron for life. You just don't get this type of customer service anywhere anymore. 10/10

I've taken my bikes to SoCal Bike for repair work 4 times. Each time the repairs were done on time…read moreand reasonably priced. Thank you !

The nicest people fixed my husband's bike for Father's Day. I wish we would have all supported this…read moregreat business and now they're closing down. His bike got rusted at the beach and they put on new handle bars and cables and did an outstanding job!

The best and ONLY place to go for service and new bikes! Jeff is outstanding, friendly & cool :)…read moreALL SMILES :) Prices are PHENOMENAL :) Thank you Jeff!

Just called to get some basic information and the guy who answered the phone was so rude. I told…read morehim sorry for bothering him. Not sure if he was just an employee or the owner, but excuse me for trying to support your business bro. A little professionalism and courtesy goes a long way with potential customers. Will 100% not be giving this place my business.

Very friendly guys that want to help out fellow cyclists. Quick to make recommendations to other…read moreshops if they are backed up or don't have exactly what you're looking for. Will be back for future purchases

So disappointing that the San Marcos location should close recently. Firstly disappointment that…read morethe Vista branch should close Initally a couple of years agao and now San Marcos !! Could look after every need and now only Temecula and Pacific Beach which is too far and a real inconvenience for parts / repair !

Henry Bathan was fabulous! Our rental was quickly arranged and we were on our way! We got quite the…read moreleg work out while we enjoyed the scenery! Thanks Henry! Connie and Johnny H

I talked my husband into renting a surrey during a recent trip to Oceanside. While we had a decent…read moretime, the only route you could travel on was a bit disappointing. You do get a great view of the beach and water, but it's straight and back (and all flat). We did the entire route (stopping once to use the restroom) in approximately 30 minutes (and we are definitely not currently in shape). I don't know why someone would rent one of these bikes for longer than an hour. The bikes/surreys are a bit dated, but it worked decently. It's definitely a good workout, but you have to share the route with cars and lots of other bike riders, walkers, pedestrians, etc. I would recommend this excursion for anyone trying to kill some time near the beach and catch some ocean breeze.

I found Jeff thru a neighbor, and boy am I glad I did. I brought my Sondors to him in 2022 for…read morewhat I thought was a serious problem. He had it diagnosed and fixed in no time, and it was fairly simple thing that I didn't know about. I haven't been anywhere else since. Whether a big or small item, Jeff will have it identified, and if he doesn't know, he will find out. If you wonder what real "service and knowledge" looks and feels like go to Jeff and you will find out. Reasonable cost for repairs, and virtually free knowledge will be shared as you discuss whatever it may be. This is like what it was like back in the day when you went to a real bike shop. Feels like I am going to visit a friend these days. He has my business for as long as he is there. You will not be disappointed. GR

The owner Jeff is amazing knowledgeable great guy really knows e bikes…read more I highly recommend this place!! Great prices i've shopped around many E bikes in San Diego on this by far is the best one best prices best customer service. This is a hidden gem little hard to find but well worth the trip. I'll definitely be back great repairs and sells great bikes at a reasonable cost I'm definitely buying my other E bikes here Jeff the owner is top-notch five stars can't say enough good things about this place

With this being less than a 10 minute walk from the beach this was so convenient when we were…read morelooking for an e-bike to rent. The owners are so friendly, funny and down to earth. We had never driven or ridden on an e-bike before but that didn't matter because the owner goes over everything you need to know in great detail and shows you all the safety rules and driving tips. He even rides down to the beach with you to make sure you have a hang of it before letting you go out on your own. We rented for an hour and got to ride all around Oceanside. It was a fun and easy way to tour the city. The prices are good and you are actually able to buy as well as rent from them. Thank you guys for making our visit to Oceanside that much more memorable!

Me and my friends were riding our ebikes and Theodore dalsey (the owner) was yelling racial slurs…read morelike the n word at me and my friends and on his ebike he cut us off and slammed his brakes on purpose causing my friend to crash and break his finger. The owners are obviously not in there right mind I do not recommend supporting their store. 0/10