Mike is knowledgeable, easy to talk to, patient, and pleasant. I can't recommend him enough…read more Reasonably priced, too. Today Mike winterized our 2023 Tiffin Wayfarer 25 RW. He allowed me to follow him, and ask questions. I learned much more than I expected. Based on today's experience, he will be my go to for repairs and maintenance.

Nice, timely, knowledge and competitive pricing. Very easy to work with…read more ‐-----,----------,,,,-----------------------,,-,,,-,,-,,-

I sold my motorhome to RVs Northwest after having dealt with other dealerships while it was on…read moreconsignment. I reached out to RVs Northwest and they immediately contacted me. From the onset, the service was great all the way from the consignment person, Chris to the owner, Mike. They not only made the process seamless, they also flew the owners son Cruz down to pick up the RV for us. I felt like I was being treated like family by everyone. They are fairly new owners and are building a great reputation by treating everyone with respect and integrity. I would highly recommend them to anyone looking to sell or buy a new or used RV.

The service department saved our vacation! Our Nash slideout got stuck when we went to bring it in…read moreon our overnight headed up to Coeur D'Alene for the week. We finally got it in by pulling on it. I called RVs Northwest where we bought our Nash 5 years prior. Don in service said they could look at it when we got there to diagnose. When we arrived, Don immediately had Steve, their mechanical tech check it out. It had gotten out of sync, he found the hidden control box, reset it and resynchronized the motors, then showed us how to do it if it ever happened again. It's been working great since. Don and Steve saved our vacation! Thank you very much!!!!

The five stars are for Jacob. I have had horrible…read moreexperiences at the Camping World in my hometown where I bought my travel trailer. I assumed they were all the same and judging from the reviews, many have had a similar experience here. But... We were on a two-week RV trip and on the first day, one of the rooftop vents blew apart because it had turned so brittle. On our way through Spokane, we stopped and I talked to Jacob in the service dept. He helped me find the correct one and then got on the roof and installed it with me so we could get on our way and stay dry. I also asked him about the quick-connect hose for our outdoor shower. We never got one when we bought the trailer (brand new) and our local store said they don't come with one -- you have to buy it separate. They also couldn't help me find the right one to buy. They just left me to figure it out. Jacob's attitude was, "Give me a minute to look around and see what I can find." Within a few minutes he came back with the right hose and sent me on my way. KUDOS to Jacob. At least SOMEONE at Camping World knows how customer service is supposed to work!

The GM is a Joke. Blamed everyone for his errors. Wouldn't face us after a 10 month wait for our…read moretitle and many trips to them to get it fixed.

Just got off the phone with Mike from Freedom RV. I've been waiting 2.5 months for the clear title…read moreon the rig I paid $19K cash on. I was supposed to have my title within a week or so, but instead I'm getting the run around. I'm stuck in Texas waiting to register my rig, and I can't go anywhere because they have dropped the ball on getting the title to me. They sent my title to the wrong place after I made an extra trip to sign paperwork to change where it should be sent. I'm trapped here because they won't get it together and figure out how to expedite my title. At this point, I can't recommend sending your business here. Really hoping they will help me out and get on it. Update || 6.16.17 || Well, I just received my title in the mail after four months!! Relieved to have it in hand. Mike was helpful throughout the process, despite it testing all of our patience and frustrations sometimes making their way through. Tara, the woman who originally sent my title to the California DMV wound up being relatively unhelpful. There was a point I called her six times over the course of two weeks leaving voicemails, and I didn't hear back from her. I'm not sure what her situation is, but having sent my title to the wrong place and then not making the effort to call back and help get it sorted through didn't leave me with a great impression. Perhaps she has other things going on that made it a challenge. I wound up having to send in a request of release to the California DMV instructing them to call me for a mailing address, and they sent it to me. All in all, I really appreciated Mike's help. I wish the title had been sent to the correct address in the first place, but what're you gonna do? If I'd received better service from Tara, I would make this a five star review. But the fact remains that the error was made, I was given justifications instead of apologies, and left much of the time to sort out someone else's error on my own.

I would not recommend. Sales process was mishandled every step of the way. After that you can…read moreforget about getting service done there. They are clear when you call that they are always booked out at least a month. They give the impression that they could care less with a very dismissive attitude on every call. I purchased a brand new travel trailer that needed a repair and was also told it would be a month. I will go elsewhere for service and for my next purchase.

We just bought our first trailer at RnR and Randy B. was great to work with! He answered all our…read morequestions, showed us a range of options within our budget, was no pressure, and I highly recommend working with him for your next, or first, RV! Once we picked up the trailer, Cori F helped us learn the trailer inside and out! She was fantastic, funny, and reassuring as new trailer owners. She helped us confidently drive away ready to enjoy our new trailer!

Dealer operates in a way that they "show you a good price" and keep marking it down. Then they get…read morethe salespeople to say phrases like "we're not making any money on this deal, its below Wholesale" "This is marked down so far, we're actually losing money!" Only to wait until you get approved through the financing lock in your deposit and use a Buy & Sell on interest rate method. You might get approved for a lower rate, but they won't tell you and try and markup the interest rate on the back end. 2% to 4%. Meanwhile they'll tell you what a great rate they you got. Once your Deposit is locked in, they will use it as an extortion tool to force you to move forward or forfeit. It has nothing to do with holding the vehicle before "someone else buys it" - False scarcity mindset tactic. Also fear of loss of method. Additionally, they will also use extremely unethical high-pressure tactics to force you into an extended warranty for your coach. Even if you Decline it 4 times, they keep dropping the price of the warranty to give you a "Great Deal" on the warranty and show you service records of how much this will cost you if you don't do it creating a forced fear tactic and feeling on win closing tool. If you're someone that doesn't like games don't stop at this dealership. Also; Don't use their financing, go to your own bank or credit union before moving forward with their purchase or giving them a dollar. You'll get a better rate, no backend 1990s haggling sales methods. If you ask what the rates on they will say "only way to know is get approved, they have so many factors" - No just call you bank and ask for a Current Rate Sheet. Go into your bank, credit union whoever and ask for a Current Rate Sheet with the Tier'd credit on it and compare it to the rates the dealership is offering. Clearly this company is all about marking up the points on financing and making as much money as possible on the warranty meanwhile promising you they're family owned and they'll do the best they can. They probably also have a substantial dealer hold back on the price or get a manufacturer rebate. Don't believe the "We're losing money on this" tactics. There is no money made on the front end; Everything is made on the back-end financing room of these coaches. Tools needed when shopping coaches; Compare units to local shops RV Trader or Facebook Market the Exact model/Features. Call your local bank or credit union for a Rate Sheet Don't buy Same day, classic sales where you leave and they drop the price or rate or add the "Extras" Don't let them Extort you with the Deposit.

I would recommend Nick to anyone in a bind. He is very knowledgeable and was able to fix our…read moremotorhome that others were unable to troubleshoot. He is very thorough, friendly, and very reasonably priced. Thanks from Joe from Louisiana!

We needed our RV winterized and were impressed with Nick's prompt response to our call. Scheduling…read morean appointment was effortless. The personal service we received was excellent, and we will definitely continue using their services for all our RV maintenance needs.

Great phone contact, made appointment immediately!…read moreOutstanding customer service from the moment we walked in and service was fantastic. We had an issue with our Solar System. Troubleshooting and repair was fast and efficient. Allowed us to stay overnight to insure problem was solved. Sure enough problem solved and we were on our way. Highly recommend for RV. Thank you!

We have a 1999 Bounder motorhome, that needed some upgrades and work done both inside and out. All…read morethe work was completed professionally and beyond our expectations! Part of the work they completed was to replace our backup camera and add side view cameras. They also replaced the roof and skylight, replaced the carpet with LPV, replaced the catalytic converter, fix one of the side compartments that had been damaged, fix the interior floor that had water damage, and more! Our refrigerator work fine however after 20+ years some of the door shelves had broken, bless them, they were able to find used parts to replace the ones broken. I can't say enough about how well the work was done. Their crew's pride in workmanship certainly shown through on this job. We will certainly recommend them to anyone needing mechanical work or renovations done on their RV.

Heavy damaged RV roof, Doug & Bruno explained everything in detail. Melissa and crew arranged all…read moreparts needed in the fastest way possible. Every staff member are a joy to work with. Thank you!

From the owner: RV Roof Repair, Service, Sales and Consignments. read more

First-class service and care from the first walk-in -- and it never stopped…read more After two years of researching Brinkley RVs, we finally walked into Bretz RV & Marine in Liberty Lake ready to make the dream real. What we found wasn't a high-pressure lot. It was a team that treated us like we already belonged there. Caden (Cader Brown) was our salesman. He never rushed us, never talked over the research we had already done, and helped us choose the setup that actually matches how we plan to use it. He made a big decision feel clear instead of chaotic. Carlos Mariscal, the financial / business manager, handled the numbers with the same calm professionalism. He explained options without the usual finance-office fog, and we left that part of the process feeling informed, not wrung out. Madelyn Stone is the one we keep coming back to. She is the adventure expert we didn't know we needed -- service, gear, the right add-ons, the "this is how you'll actually live in it" details. She has helped us pick out equipment that fits the exact purpose of this trip, and she still greets us like family when we walk in or call with one more question. This is the part that surprised us the most....The first-class treatment did not end when we signed. You don't feel like a sale or number at Bretz. You feel like part of their community. Thank you, Caden, Carlos, and Madelyn !!! Two years of Brinkley research led us to Bretz RV & Marine in Liberty Lake -- and they made the dream feel personal from the first visit. Caden walked us through the right setup without pressure. Carlos Mariscal made financing straightforward and respectful. Madelyn Stone has been our adventure expert on gear, service, and all the "how will we actually use this" details -- and she still helps us after the sale. Every department treated us like we mattered while we were only looking, and that same welcome is still there now. We get greeted, questions get answered, and we feel like part of their community, not a closed deal. We're finally heading out in the Brinkley we've wanted for years. If you want a dealer that stays with you after you drive off the lot, this is the team.

Went there once before and had a good experience, but I've been back since and their sales people…read moreemerge like vultures and follow you around and spend their time trying to get you to give them your personal information and to purchase items. Hey, sometimes you just wanna walk around and look and compare.

I worked with Lou at SVRV. He was attentive and always responded quickly. I purchased the trailer…read morefrom out of town and he worked with me to make the pick up process smooth. Thanks Lou.

I contacted the dealer about an RV I found online and received a prompt response from Lou Zebedeo…read more We was very helpful and responsive - this was my first RV purchase and he helped me figure out how much trailer my vehicle could tow, etc. When the vehicle I was first looking at didn't quite fit what would work, he found another and I ended up with a great trailer at a great price and great service! We love our trailer and the experience of purchasing it was perfect!