Braden in the morning has no idea what he is doing, apparently he's the manager but we have never…read morehad any troubles when working with Cody in the afternoon. Braden continues to tell us stories about things that are off topic and as soon as it comes down to hard questions he said he couldn't find our part, or even willing to order it for us. We have been shopping else where for our reliable parts.

Very knowledgeable staff. Tested my battery and supported with the actual issue. Great service…read moreand support!!! It's really refreshing to go somewhere with a staff that knows what they're selling.

What went well you ask? I would have to say that they make you feel like you're the number one…read morecustomer even though I knew I wasn't. I got to meet Jim the owner in person super cool dude. I was able to talk with him for about a half an hour about my build after that, Jess took care of me with all my questions and concerns. So with that being said thank you to the Hot Rod company.....

It's long .....first off very confusing the way they log and track ,parts,time,warranty, received…read moremonies. I sent very specific info my truck year,engine,and I guess assumed the new engine would be the same style vortec because the vortec years all have their own parts . I have 1996 k1500 with vortec 5.7 and a 4l60 transmission ( early 4l60 are 700 r4 with extra servo and not all the electronics) kinda figured a shop doing several thousand units a year would know . The shipped me a 4l60 e LS transmission and said all transmission need custom fitted ...not what I ordered ,,,then they kept shipping cost said they are not responsible,,,I did not order wrong transmission.i have all communication back and forth . They try to delete all info but I screen shot everything as to give date and time .Now as for the craftsmanship ,,engine looks good but ..big but with the non vortec block and a early 1995 date code the alternator and AC are reversed for the vortec so again lots of changing ,adding,, modifying,,to make work . I have the warranty but Jim voided immediately after he took off the flex plate of the balanced blue printed engine I paid for ,so I purchased a sfi stamped jegs replacement. I am researching the entire engine piece by piece as the ace efi has an issue that ace efi is working on ,,,( relatively new company ACE not best idea using their parts until they get all their problems worked out ,,but these cause they were and still are cheaper than the big companies. The cam is a cheaper model sm 1011 under 200 bucks which is not suited for comp control ,their specs but hot rod company uses anyway ,,,heads are house brand ,,not sure if valves springs upgrade as per sm website But for most part they use the cheapest they can ,,,several other yelp comments the same and as for operation under another name West Coast Performance as per the Washington state attorney general office complaints and also better business bureau ,,,so please do research get everything in writing copy and screen shot everything ask questions parts ,numbers,serial number,, everything I will guarantee I will never be a repeat customer and there is several better options ,,skip white performance had some tough builds ,,,Jim butler performance,,,GM performance ..all offer better package for same or better price as hot rod company ...I also am planning on small claims court . Larry Mackey Well Jim you respond and act as you care or would try . But we both know your response on text and what I personally heard you saying to Jess as I was on phone with her . You know the only way you can fix is refund my money ,,you have used 3 different reasons you kept it ,yes 3 I have in texts. I have screen shot everything from day 1 so your deleting from shop monkey I already had copies ,,I have texts and can prove all ,,,,, secondly day 1 was on contract 1996 k1500 5.7 vortec ,,you as knowledgeable shop ,builder should know the vortecs are their own breed ,,I asked for 383 yes but not completely different engine family it's like sending a old 350 to an LS build ,,,you sir are not very knowledgeable by our your actions and smartass asking me why I did build myself if I knew so much ,,yes I have done a few over the years ,yes a few rad customs the 305 ho turned it to a 334 dragging 350 s was a fun build but for reasons it's not why I didn't do myself I am a disabled combat vet and was going through some cancer treatments and removal surgeries the last year has been rough ,,,so I thought I'd buy , no matter if I used out of life savings account thinking I probably won't live to use it anyway I bought a very pretty engine as seen on eBay . I wish I would of checked reviews we will see how it runs aces is going over my killshot and doing updates while there for warranty. As I looked up the parts I could verify you used are not compatible or doesn't work the best together but you use solely on a cost / profit formula not caring about combat ability ,,,according to cam manufacturer ,not here to debate or argue I have text and engine will fire soon so put your knowledge and positive influence in your builds ,,,please ,,,you have the better business bureau complaints and the Washington state attorney general office complaints .stop trying to act as you work with everyone ....it proves other wise ,any way will see how things work as stated it is a very nice looking engine ,,,which I've spent a lot to enhance,spot light ,bring to a show quality ,,changing some ,adding,some we shall see how it runs with ace and their authorized tuner .good day sir I truly wish you well ,,please remember the customer ...13k plus with you ,,another 8 k on making a dream come true. Best wishes

Needed windshield wipers. I picked out the wrong ones for my vehicle. One of the guys behind the…read morecounter told me I needed to go get different ones. I went back and found the correct ones and stood in line again. Once I got up to the counter with Raj, (very welcoming person) my experience was so much better! I paid for the wipers and he went out to my truck and installed them for me. I tried to give him a tip, but he refused! So many places put the tip jar out and you're expected to tip. This was one service I really thought deserved a tip for going above and beyond! I tried several times to give him the money, which was barely enough to cover a coffee at Starbucks, but he just wouldn't have it. Truely a genuinely kind person who enjoys working with people! Happy Holidays Raj!

Went in today to purchase items to do an oil change. Had all the items needed except a filter which…read moreneeds to be obtained from the counter personnel. There were 2 people behind the counter and a few others walking around trying to look busy. The individuals behind the counter were both on the phone and never once acknowledged me or attempted to call for help from any of the other employees. After approximately 10 mins standing waiting for someone to check me out I left. Another individual had been waiting also and I noticed he walked out behind me empty handed. Been a customer here for many years but sorry to say no longer. I'll go somewhere else to purchase all my automotive needs.

Excellent experience here. I was very lucky to find them passing through town just when I needed…read morethem.

Came in to buy 1 item. Walked the store and had no luck finding it so I figured I would ask the…read morecounter person for help. Walked up to the counter and the person up front walked away and told me"I'll be right with you ". While waiting two other employees walked by me, saw me standing at the counter and never once asked if I was being help or even acknowledged my presence. Finally after waiting for in my opinion longer than I should have I left and got what I needed somewhere else. I could have understood having to wait for help if they were busy, but I was the only customer in the store.

Friendly and knowledgeable service. Their free battery and charging system analysis is one of my…read moretop services I recommend.

II was at my lunch and went to return a seat cover set that was never opened and even had a…read morereceipt. It took 15 minutes and I was the only customer in the store. The box was in perfect shape nothing wrong with anything. He hemmed and hawed about having to damage it out, went to the seat cover isle mumbled that he wished they never carried seat covers. Finally he decided to damage it out why I don't know why. Then male customer came in and they were all over helping him, 3 people to help one guy, made me feel like I did not matter. Maybe you just don't like older women. It should not take 15 minutes for a return with a receipt and an item that was never used. Plus, I could of done with out all the negative comments and being made to feel bad because he decided to damage the item out even though it was very much re-sellable. NOT going back to that store ever.

Took my car to Tier One after the dealership tried to gouge me for $8,000. Tier One rechecked…read moreeverything that the dealership did and saved me $7,000. They explained everything they were going to do and even with some hiccups with shipping they still got me back in my car in just a few days. To add to their level of commitment to their customers, they even stayed way past their closing time just so I didn't have to wait until the next day to pick up my car. Tier one is now going to be my go to shop whenever I need.

Not sure if this is a new location or not, but I am surprised that I am the first to review! While…read morethis location is smaller (to include the parking lot) they still have a great selection and make up for the small shop with friendly customer service. This is actually something that seems to be the norm among Advance Auto Parts. I came in for a new set of wiper blades and in less than five minutes I was rolling out of the parking lot and very happy. While in the shop, the employees walked me through their selection and my wiper size requirements. I solicited recommendations, which they candidly provided. Not only that, but it turns out they had a sale on the particular set I chose - icing on the cake.

just had my Ford F150 serviced at Corwin Ford. In the inspection report they recommended the rear…read morebrakes and rotors be replaced "soon" and quoted almost$1200.00 for the work to be completed. I called Liberty Lake Auto to get a quote and it was $425.00, almost 1/3 cheaper! when Terry inspected the brakes, he called and asked why I thought I needed a brake job and I told him what Ford wrote up. he informed me that i have over 50% left on the brake pads and do not need to change them for at least 25,000 more miles. I picked up my truck and he didn't charge for his services. I appreciate his honesty in not doing work that wasn't needed. He's won my trust and will be bringing my vehicle to him for all future work!

Don't look any further for mechanic - you won't find a better service, price or mechanical…read moreknowledge anywhere than here. Terry really knows what he's doing and not trying to overcharge you . He'll give you the best advice possible! I've brought my 2008 Lexus Rx350 there a couple of times and left very happy with results. Terry also gave me a very useful advice to make sure my car is running properly. His prices were twice lower than anybody's around. I honestly think he's undercharging for the quality of service he provides! Definitely will be back.

Great service doing an APR Flash tune on my Porsche. Jake kept me informed during the procedure…read more Performance delivered was performance promised.

In 2018, I was interested in buying a 2013 Chev 2500 HD Duramax truck from Canada with almost no…read morehistory(83K). I had this shop check it out for $125. They gave me a thumbs up, and did say there may be some problems with the turbo. It was a great price so I hit the GO button ($35K). It is now 2021, have put 45K on the truck, and other than maintenance, it has performed perfectly. BTW, the turbo code was only an air filter needing a replacement. The truck uses no oil, and runs great. Anytime you need a mechanic, just give me one who is honest and competent. Much better than most "Dealers". Hurricane looked at my truck with only a 1 hour notice, and obviously a competent evaluation. BTW, YELP sucks.

Mike is knowledgeable, easy to talk to, patient, and pleasant. I can't recommend him enough…read more Reasonably priced, too. Today Mike winterized our 2023 Tiffin Wayfarer 25 RW. He allowed me to follow him, and ask questions. I learned much more than I expected. Based on today's experience, he will be my go to for repairs and maintenance.

Nice, timely, knowledge and competitive pricing. Very easy to work with…read more ‐-----,----------,,,,-----------------------,,-,,,-,,-,,-