Been going to this place for years! I always leave here feeling relaxed. Great prices! Nina takes…read moregreat care of me and really took time to understand my shoulder pain and see how she could help.

Great massage. Easy scheduling, reasonable pricing and lots of options for therapists.read more

I have passed by this spot since their opening. I'd been meaning to try this place. My mom and I…read morecame here for the Mother's Day promotion. Staff checked us in via tablet alongside lemon-water. It's a tight lobby. The restroom is straight past the rooms in the back- to the left. Once it was time for my appointment, I was taken aside to discuss service needs. Once were in session, the sound of the ocean was played. I elected to have the Swedish Massage by Denise. A warmed towel, rod and heated lavender scented pillow were all incorporated. My neck wasn't feeling the massage headrest long term. So, I moved myself onto the bed completely. Do what you gotta do. The massage was helpful for releasing some knots around my shoulders and overall circulation. I also added the under eye patch treatment. The rooms are a curtain away from each other. So, note that once back near and/or in your room that the staff communicates in hushed whispers. I wasn't quite sure when the appointment was to start and finish. I feel like I blinked and it over. There's no lingering pain which is awesome. Parking available in the retail lot. Happy relaxing!

From start to finish, my experience at The NOW Massage Preston Forest location was beautiful. I'm…read morealways so relaxed as soon as I step foot inside their sanctuary. The front desk associate is so pleasant. Ana, my massage therapist, was so warm and calm upon meeting her which definitely translated to her massage skills. I got the prenatal massage as I'm 37 weeks with an active toddler at home so I really needed some deep relaxation. She was so gentle and just had the magic touch - a skill that is not learned but is innate. It put me to sleep which is rare for me as I do not take naps. She is so sweet, genuine, and made sure I was well taken care of. I truly appreciated the care and attention Ana gave. I will definitely be back to get another massage from her and will recommend her to everyone I know!

I have had the pleasure of being a customer of Massage Heights in Addison for over a year and base…read morethis review on my continued experience with Massage Heights. I cannot find enough words in the English language to praise the wonderful experiences I have enjoyed over the past year. Each of the massage therapists have provided an amazing experience with true professionalism and respect. It goes without out saying that Massage Heights is very clean and relaxing. Becca is beyond compare. She expertly addresses all my concerns in the back, shoulders, and neck. She is also quite experienced in finding areas that need the attention and she knows just how much pressure to apply to relieve the discomfort. Becca is my go to therapist. I firmly stand by Massage Heights and Becca for their tremendous treatments.

Massage Heights is part of a chain called Heights Wellness Retreat. They remind me of Snake Oil…read moreSalesmen. They sell and promise one thing but deliver on another. When I first signed-up I was told that I had a month-to-month payment for a year, but if I'm unhappy at any time I can cancel. After many months, multiple massages, and trying two masseuses, I decided to cancel. I called and spoke to the front desk who spoke to a Manager. They told me that they would cancel my account, but I would be charged for another month. I would have 90 days to use up my final massage. The next month, I went in for a free massage credit I earned from purchasing a $150 gift card, and the Manager told me that they have no record of my phone call or cancellation the month before. The person I spoke to previously did not update anything in my account profile. They recently changed management, and the person I'm speaking to now is a new manager. She spoke to the owner and they would need to charge my account for another two months! At this point, I don't believe anything they're telling me anymore. This spa is very disorganized. Whenever I call or come in for a massage I see new people at the front desk and the managers have changed. My experience at this spa. My first Massage was with Tara. I had to pay an additional premium price to see her. And I did an add-on for suction cups. It was a painful experience. She beat the shit out of me, and the suction cups were too large for my body. I had to forcefully ask her to stop using them. My body was inflamed for days. I complained and they offered me a free massage. I had a second massage with another masseuse named Summer, and my first experience with her was really great. She focused on my target areas and released tension in my problem areas. This is when I decided to sign up for membership. I continued the months getting massages from Summer but something was off, and I couldn't immediately put my finger on it. After a while I realized that the massages were fine, but I felt like I wasn't getting a proper massage anymore. It wasn't the same as the first time. At every massage I had to ask her to go harder and use Medium pressure, because I couldn't feel the massage at all. I also noticed that the massage time felt very minimal. Most of the time was spent applying and removing lotion. I felt like I was paying for fluff or just touching instead of an actual massage. My tense target areas didn't feel like they were worked on. I've had many massages at other places, and this isn't what I'm looking for. Massage Heights advertise a 60-minute massage, but in actuality it's only 50 minutes, because they reserve 10 minutes for changing clothing. Then there is the constant upselling. Everyone is trying to push upcharges, like CBD, hot stones, etc. They're also pushing a 90-minute massage and even a secret item called the 2-hour massage. This makes the experience even more stressful. I did ask my masseuse if she had any specialties in massage. She said that she can do facial massages. I told her that I grind my teeth at night, therefore a TMJ massage would interest me. She said she can do that. I tried several sessions with her where I added on the facial massages for an extra fee. At first, I noticed that when I went to bed and woke up in the morning that my TMJ got worse. I even noticed it with Tara when she touched my face that it made my TMJ worse at night. Looking back, I realize that the face has many nerves and is a delicate area. However, I automatically assumed that the masseuses here knew what they were doing. Boy was I wrong! The last time with Summer, when I went to bed at night, it was so violent that I had to immediately book a massage with a TMJ specialist somewhere else even though I already had a massage. I'd never experienced such a violent bodily reaction from a facial massage anywhere else before. These events prompted me to remove facial massage from my next massage appointment at Massage Heights and then to cancel my membership. I really wanted to keep my massage experience to myself. I had no desire to talk about it, because every person's body and experience is different. It just didn't work out for me. Maybe it'll work for someone else. However, I do not appreciate the shady sales tactics this Massage Heights is employing, and I have no interest in getting another mediocre body massage, traumatic facial massage, and traumatic suction cup massage here.

I've had massages here twice now, and both times have been heavenly. The massage therapists really…read moreunderstand the body and know how to find and work out your knots. They're also very attentive to pressure and will adjust accordingly, which I really appreciate. I walk away feeling so much lighter every time. I usually get a combination of Thai and Swedish massage, which has been perfect for me. The space is clean, calm, and comfortable, and it's easy to find. Just note that it's on the second floor. The prices are very reasonable for the quality of the massage. I've had such a great experience both times and highly recommend this place!

This is by far the best spa in Dallas. I have been to many and love this place. I always keep…read morecoming back even when I try new places

This was the worst massage ever! She was sick and coughed throughout the entire massage. She also…read moretried to up-sell me multiple times. She should have been home on sick leave.

Where do I start. We Paid for an hour, but only got 45 minutes…read more And they made my Wife shower in the middle of it to wipe off body scrub.

I have been coming here since it moved from Inwood and Lovers and I love this location! It's right…read moreoff the tollway/Harvest Hill so if you are heading north, take the Harvest Hill exit and it's the office building on the right before the light! I always find a parking spot on the outside with easy access available and have yet to enter parking garage but they do have one available. I have been going to get adjustments since it opened with most recent visit being 11/29/23 from Dr.Tim Nawrocki. He is very knowledgeable and not rough like some chiropractors. He's also friendly, punctual, and caring too. I notice that my back and neck always feel better when I keep regular visits. Another amazing experience about this office is it's so easy to book your appointments. If your like myself and only remember things after hours or if you love texting verses calling or both they have an app which is very convenient! I love it and they text you 48 hours before your appointment then 24 hours then on the day of so you don't forget or you have time to cancel because I was getting to that next, they will charge you a fee if you cancel appt last minute but they will work with you as far as if an emergency were to come up so they aren't going to just profit on you being late but they make it hard for you to be late with the reminders. lol! Last but not least, it is not inexpensive but it's totally worth it when your pains start to ease up and you start to feel better. I used to think how can a chiropractor really work on you in 15 min or less but they can if they know what they are doing! Everyone is different of course but if you have pain and looking for help this place is a good start or finish if you're lucky. I'm still going here 1-2 times a month at the moment but better than 3-4 when I first started.

This group has been a big help for my lower back. They are friendly and straight forward. I knew…read morewhat my treatment was and how it would help my symptoms. Easy to book and check in.

I've been to this location a few times and it has not disappointed at all, the atmosphere, the…read morestaff, Sonya, very sweet, and of course the massages. I've just seen Angie and I've also seen Fei, both extremely phenomenal. They are really attentive at focusing on tighter spots and still keeping the experience very relaxing. I was looking for a new massage spot and I have gladly found one. Highly recommend! The only suggestion I have is including who's available when booking online, but I called and they accept walk ins so it worked out well!

First time visiting this place, and what an absolute delight! I discovered it through word of…read moremouth, and I'm so glad I did. Upon entering, I was warmly greeted by the calming aromatic scents, the clean and inviting ambiance, and the sweet receptionist, Misha. Misha was polite, friendly, and very informative, which made for a great first impression. In the treatment room, I was given clear instructions on how everything would work. I started with the Hydro-Vichy shower--such an interesting and unique experience! It's a warm shower with at least five shower heads providing firm pressure over your entire body (except your face). The treatment began with a full-body cleanse, followed by a gentle exfoliation, and ended with a refreshing rinse. Afterward, I received a massage from Lynn, and wow, she truly worked magic! Her medium pressure was perfect, and she was attentive, thorough, and incredibly kind throughout the session. Definitely recommend her--10/10! Overall, it was a very pleasant and relaxing experience. I'll definitely be back. Thank you, Massage Felax & Spa, for such an enjoyable visit!