Excellent Work This…read morewas for my 3 year old grand daughter Right on time Will recommend them

I never write reviews, but this was by far the worst experience I've had with a repair shop. Poor…read morecommunication, deceptive information to avoid compensating me for their mistake, and a serious waste of my time and money. Yelp has a set character count so here is a shortened version of my review: I brought my PC in with a clear issue: apps crashing, and a Windows reinstall that kept failing partway through. Before bringing it in, I spent 8 hours troubleshooting on my own and narrowed it down to two likely causes -- a corrupted Windows install or a bad CPU. I explained all of this on the phone and again in person when I dropped it off, and was told I'd get a diagnosis the same day. That didn't happen. I had to call an hour before closing just to get an update, and was told to wait until the next day. When they finally called, they flip-flopped on the diagnosis multiple times within a few hours -- first confirming a corrupted Windows install, then claiming it was fixed, then reversing again to say it was still corrupted. They quoted me $90 for a data transfer and $110 for a Windows reinstall. Since I had my own install media, I said I only needed the transfer -- and the price for that alone jumped to $180, with the excuse that it was only "discounted" when bundled with their install. I paid it anyway to protect my files. When I picked up the PC, they assured me -- twice, after I directly asked -- that reinstalling Windows myself at home would work fine. It didn't. I hit the exact same crash I'd described to them from day one. When I called back, they admitted they'd never actually tested the CPU, despite me flagging it as a likely cause from the start. When I asked why I'd paid $180 for a data transfer I didn't need, they gave excuses and contradicted themselves -- first offering free CPU installation (which takes minutes and isn't a real concession), then claiming the transfer would've been necessary regardless, which wasn't true since I could have accessed my files for free from the other drive. When I brought the PC back in, I watched the tech Google my exact problem before telling me they'd "seen this before." The CPU warranty process was its own headache: days of unanswered messages, a lie that it had already been shipped when it hadn't, and them dodging my calls entirely. I called twice in ten minutes and got voicemail both times; a friend called the same number seconds later and got through immediately. The one good part of this experience was an employee named Charlie, who was consistently kind and professional, even helping carry my PC from the car. Everyone else I dealt with was dismissive and dishonest. End result: I paid $180 for work I didn't need, got no refund or compensation for their misdiagnosis, wasted well over a week, and felt completely scammed. I won't be returning.

Supertech Computers is absolutely incredible, and Lem is simply the greatest!…read more Our company has been doing business with Lem and Supertech Computers for more than 20 years, and there is no one else we would trust with our computers, technology, and office systems. Lem takes care of all our company computers and has consistently kept our offices running smoothly, efficiently, and without interruption. His professionalism, knowledge, honesty, and commitment to his customers are second to none. Lem has always kept his word, provided outstanding service, and has never once let me or my company down. Whenever we have an issue, he responds quickly, identifies the problem, and works tirelessly to get us back up and running as fast as possible. The quality of the work is exceptional, the pricing is fair, and the customer service is beyond anything you will find elsewhere. Lem does not just treat you like another customer--he treats your business as though it were his own. If you are a local business, an individual needing computer assistance, or even visiting town for a convention and your computer suddenly goes down, call Supertech Computers and ask for Lem. He will do everything possible to get you operational again quickly. After more than 20 years of outstanding service, I can confidently say that Lem is the most dependable, trustworthy, and talented computer professional you will ever find. Supertech Computers is absolutely awesome, and I recommend Lem to everyone without hesitation. He is truly the best in the business!

Dismissive, obnoxious, doesn't have parts, treats customers with disrespect as though their time…read moreisn't valuable too. I was excited to have my work done as fast as they promised, until I learned their promises are as reliable as the Federal government. FWIW, I had 9 company systems needing cleaning, updates, repair. We don't have internal IT, and the person who was doing our IT has retired. We had been told Supertech was the place to turn. We were told wrong, and that was clear in the first minutes of conversation. NO ONE. NO ONE likes being hanged up on mid-sentence. I was asking a question and the person who answered the phone hanged up on me after telling me they didn't have the RAM I was seeking. I also needed SSD's for all 9 computers. Perhaps the owner could have *listened* and perhaps asked a question before blowing off another business that spends steep on hardware for our work in the survey and drone industry. We *try* to buy local and access local services, but with this sort of dismissal, we'll go out of our way to avoid them. Shortly after I left this review, the business tracked me down and began harassing me over text (They had my number from Caller ID) Definitely a place to avoid. Passive aggressive reeks from this place. NO ONE. NO ONE likes being hanged up on mid-sentence. Under any circumstances. Another dealer in Henderson was thorough, asking all the right questions, and although they don't take tradeins on RAM (We have 300GB of RAM to trade-in towards 600GB of RAM) they helped us find a place who does buy RAM, and they have ordered the 9 sets of Crucial 64GB. Trading in 1900.00 towards $4500.00 was good for them.

Kyle was amazing! It's as if my iphone14pro was as good as new. Praise the Lord!…read more Was going to just get a new phone but replacing the cracked screen on the back was just wiser. And I'm really glad I did! I only paid $200 for parts and labor with a $10 tip, well worth it!

Kyle was super helpful and I will recommend to anyone I know who needs a phone repair! Thank you!read more

The guys came out yesterday, early and ready to work. they were professional knowledgeable and very…read morefriendly. I understand why they are so busy. Great work!

Las Vegas Tech Pros are best in Vegas for all tech needs. They're fast, professional, and very…read morefriendly. Great price and communication. Got new NVR and camera installed at new home, and I will not go anywhere else when I want to add something in the future. Or need troubleshooting help. Thanks again, team!!

I can't say enough good things about Atul with NVpcfix. I brought in my gaming PC that I use for a…read moreracing sim, which had been giving me nonstop issues for months. Despite countless tests and troubleshooting attempts on my own, it never functioned properly--and I was completely stuck. From the moment I brought it in, the experience was outstanding. The technician was a total expert and an absolute pleasure to work with. He diagnosed the issue we couldn't figure out after months of frustration and had it fixed within 24 hours. Genius-level troubleshooting. Not only was the problem resolved quickly, but the professionalism, knowledge, and communication throughout the process were top-notch. You can tell immediately that this is someone who truly knows what they're doing and takes pride in their work. If you're having PC issues--especially complex gaming or performance-related problems--this is the place to go. Atul deserves serious recognition. I wouldn't hesitate to recommend them to anyone.

Atul is seriously the best of the best ! Sold us a desktop for our mom, lightning fast and at a…read moregreat price ! I've been Loyal to this digital deity for probably about 10 years now and has always impressed ! Highly recommended!

Smart Fix LV 3355 Spring Mountain Rd…read more We had an excellent experience at Smart Fix LV. The service Sergio provided was efficient, reliable, and truly professional. He took great care of us, explained everything clearly, and delivered fast, quality service. We genuinely appreciate the attention and care we received. Because of this experience, we will absolutely be loyal customers. Also great value & customer service support. Thank you, Sergio, and thank you Smart Fix LV!

Helped by Sergio. Was a really helpful and fixed my phone screen very fast for reasonable price…read more Will come back again for any phone repairs.

Good guys. Diagnostic team was awesome and didn't charge me. I tipped them out for their honestyread more

My baby broken the screen on my laptop. So I search for a location. They very helpful and replace…read morethe screen. It was priced. But the quality of work was good. Thank you for your service.

Repairs on my laptop were Done well and I received it back…read moreIn top condition though service took a day longer than I expected. I would go here again.

Service was prompt and money well spent for the quick response time, especially on a Sunday…read moreafternoon. My dual monitors are up and running.