This place saved the day! We actually have ebikes and I love riding them on the beach, but my silly…read morehusband forgot the seats. We have the type of bikes that fold and you need to remove the seats. Anyhow, I was a bit cranky because I really wanted to ride my bike! We decided we'd see if there was a bike shop nearby. Considering we were far from home, we did not know the area, but miraculously found Moe's. this was the place to be! I loved it! The place was busy but when it was our turn, the person who helped us made us feel like we were the only ones that mattered (in other words, did not rush us). He gave us some options and it seemed that everything there was quality stuff! They even had an open (maybe used) seat and a band new one. Both looked the same, yet we paid less for the 'used' one. We ended up getting 2, and that saved the trip! Definitely visit this place and let them help you with whatever you need. ........ .. ... .. ..

This weekend the wife and I went over to Moe's Bike Shop in North Bend looking to get a used bike…read morefor exercise. We were helped mostly by CJ but also by another nice gentleman who's name in sorry to say I didn't catch. Now I spent half my life in commission sales. I am always happy to encounter a salesperson who is more concerned with selling me the right product and not what they want to sell. From the very start it was clear Moe's wanted to prioritize earning my trust and having me as a return customer. They listened to what I wanted but asked questions to find out what I needed. If there was ever a contradiction between two things I wanted they never made me feel in the wrong for it. Not once did I ever feel pressured. And the little details to surprise me at pickup really drove it home and the sale was done already. I strongly recommend this be the place you checkout if you're interested in a bike at any level or price range. Now I'm gonna go take a much needed nap cuz I my fat butt needs to get back in riding shape. Exhausted but loved every second of my new ride. Thanks guys.

Been dealing with Jeff for several years now. Always been fair! Great customer service.! Even…read morebetter bike mechanic.!

Looking at the older reviews I have a hard time believing them but okay. This is 2025, so maybe…read moreowners have changed but the guy, Jeff, who owns the place threw some sealant in my tires, hooked me up with a hand me down garmin mount, and torque wrenched some iffy spots for like $15. I'd say 100% positivity for this shop and its owner.

Really cool shop. Really bitter owner. I was totally going to buy some things from them but the…read moreattitude made me walk out the door. I was real nice and only asked a couple questions. Every question was met the type of sarcasm trying to belittle me. If he feels like showing you respect, it could be worthwhile but the prices are leaning high. There isn't much else around so it's worthwhile, with respect. Without respect, definitely not worthwhile. You can order things online and shipped to your place for the same prices or less.

Excellent customer service. All the staff was kind, honest, and helpful. I have also attended…read moreseveral of the Tuesday night bike rides which are very fun. They can get you whatever you need for you bike.

These guys are super helpful! I have a Liberty Trike, which…read moreis an electric powered adult tricycle. I needed better pedals and accessories, and Canyon Creek had everything needed and installed them while I waited. Recommend them for all your bicycle needs!

We took our Granddaughter in for a bike. Very helpful and felt like we definitely received the help…read morewe needed to make a good choice. We celebrated by going next door to Backside and ordering a pizza!

This review is wildly overdue, about three years overdue, but I've been meaning to write it because…read moreEugene Electric Bicycles did such a great job on my bike. They converted my 2010 Marin mountain bike into an e-bike, and it was not a simple project. I have a small frame, wanted solid range, and needed it to work safely with a rear child seat. Alexander went back and forth with me for months figuring out what would actually work. We initially tried to make a triangle battery fit inside the frame. Once the real measurements came in, it was clear the manufacturer specs did not match reality and it just was not going to work. Instead of forcing it, Alexander pivoted. He found a rack with the right weight capacity and then custom-machined and reinforced it so it would be sturdy enough for both the battery and a kid seat. That attention to safety and detail mattered to me. Throughout the process he was thoughtful and straightforward about tradeoffs, timing, and cost. Nothing was oversold. When I had a quick issue after pickup, they replied to my email quickly and helped me troubleshoot it right away. Three years later, the bike has been completely reliable. The setup feels stable and balanced, and it has allowed me to keep riding in ways that really matter to me. If you are considering a conversion and want people who take safety and craftsmanship seriously, I would absolutely recommend Eugene Electric Bicycles.

Is it possible to give less than a star? Purchased a $2,000 Urtopia ebike (Carbon 1 ST) on sale…read moreabout a month ago. Salesperson was uncertain about what accessories came with the bike and assured me that the medium frame (the only one in stock) would fit me. At 6 foot, I fell between the medium and large frame size, but the sakesperson assured me that the medium size would work. Because of some medical problems (shoulder replacement), I was unable toreally ride the bike for several weeks. After taking my first extensive ride, I realized that the seat post was too short. I rode to the shop where the service guy nicely replaced the seat post with a new one, kept my old seat post, and never mentioned payment. I assumed it was part of the $2,000 purchase price. I returned to the store today (6/19/26), as the ebike controller was not functioning properly. The people at the shop had no idea what the problem was, but the service guy thought the problem was me. To paraphrase what he said: "It may be that this bike is too technologically challenging for an old person like you." The rude service guy also said I skipped out on the payment for the seat post. To add further insult, the shop was unable to solve the problem with the controller. In addition, the cheap little tailight that came with the bike broke on my second ride when I hit a small bump. I hope to resolve the problem diretly with the Urtopia Company. I love the bike, but not the shop. There are many fine bike shops in Eugene who stand behind what they sell. Eugene Electric Bikes is not one of those.

A true community bike shop with tools and space to do your own bike repairs. They also sell…read moreaffordable rebuilt bikes. It's in an off the beaten path neighborhood and has limited hours. The owners are super friendly and helpful. They have day jobs and this is really a labor love for them, hence the limited hours. If you are riding thru and need to work on your bicycle or a local looking to tune up your own wheels, this place is for you!

Thanks to Brittany and Dillan for helping us out last minute on a Sunday. We were traveling through…read morethe area and one of our bikes had a broken chain and bent de-railer, making the bike inoperable. Dillan was able to repair the chain and set up the de-railer as good as new. Thank you

We traveled the Oregon coast this past August. Not only do the owners have a fabulous doggy that…read moredoubles as a greeter, we had really great help and guidance, being from out of town and finding ourselves with flat tires on our bicycles. Excellent customer service!

In summer 2021, I cycled from Astoria, OR to SF. I think it was day 3 or 4 of cycling for me and I…read morehad never experienced saddle sore so badly. I originally came in to see if I could find a replacement bike light because mine was stolen. I forget the gentleman's name (he's cycle toured w his wife and I think he said he's from or has lived around Santa Cruz, CA), but because he was so approachable and supportive he actually helped me say good bye to my saddle sores. After chatting, he explained that my bike seat might be too wide, which is why I was getting the sores. He didn't try to push and sell me another seat. Instead, he pointed out that he had one that was small, but not that much different in width. I was desperate and because it wasn't as wide as the seat I had, I bought it. If it wasn't for him and the fact that the bike shop was open when the other one in town wasn't, then I may have quit my tour altogether because my saddle sores were really bad.

Friendly, helpful, and kind. We had to abandon our bike due to a lose crank shaft and the guy was…read morequick to fix it without charge.

I traveled from Michigan to Oregon for ‍ various locations. Had issues with the only road bike I…read morebrought and everyone here in Bend, OR. was booked for spring tune ups, etc. Called Rainy Peak, described the issue, he said bring it in. The next day after a 2.5 hour travel to Cottage Grove, Chris resolved the issue and got a quick ride in on the Row River Trail. Rainy Peak saved my ‍ holiday Forever Grateful

I went in today with a Spec carbon wheel that has a problematic valve. Turned out that thing was…read morecorroded through and through. I'll need a replacement valve (it's threaded) but since I am in Eugene for only a few days and it will need to be ordered, they were not able to help me with the repair. But, they did help me figure it out and made helpful suggestions, all for free. Speedy, too. I appreciated their help and it looked like a nice shop.

Good staff, selection and just about everything else is great !…read moreWhen they couldn't help me they referred me to a place that was close