I have been a regular client of Cari's for about 2yrs. The massages aren't for relaxation but for…read morepain relief. I'm a very active 28yrs old that partakes in impact sports like whitewater rafting and snowboarding. Basically, I'm a project all year long that has regular tune ups. I've received so much help in my problem areas like my neck and hips. Since I've seen her I've noticed decreased pain/discomfort and increased flexibility/mobility which has also played a positive outcome in my chiropractic adjustments. The location is easy to get to, the facility is clean and organized, and both ladies are very considerate and professional! My facial experience with Ashley was very relaxing, and she makes sure to give your whole face and neck a good clean!

Cari provides exceptional service. Best massages ever. She provides personal recommendations and…read moregreat service that you can not (and simply will not) get from big box massage places. She goes out of her way to make sure you are comfortable at all times and its clear from her website and her communication that she is very well versed in her trade. Always gives you your full time and truly goes above and beyond to make sure you feel comfortable, answering any questions and being helpful. True professionalism. I won't go anywhere else.

I came here for the first time to get an introductory massage and am so pleased with my session! I…read morepersonally like firm pressure and Aaron, my masseuse, was fantastic. Questions ahead of time helped focus on the areas that give me the most trouble and made me so relaxed at the end. The place is very clean with a lot of different services and a friendly staff. The membership also seems quite reasonable since you can interchange facials for it as well. I'll be back!

I just had two phone calls with your South Windsor, CT franchise and am in disbelief at the lack of…read morecustomer focus I've encountered. Late last night (Sunday 5/31), around 8:00 or so PM, I was online looking at appointments for a massage. I selected a time for Tuesday (June 6/2) in which I was not scheduled to work, which was 1:30. At 3:30 today, Monday June 1, I was called into work during that time on Tuesday I had scheduled a massage. I called Massage Envy in South Windsor and explained that I need to reschedule due to work. I was told that I would be charged $65 for changing the appointment because I was outside of the 24 hours. I explained that I did not know two hours prior that I was going to have to go into work. I was told the policy remained. I then spoke to a manager who told me the same thing. I asked to speak to someone who had the authority to change this policy. I was told no onsite person could make that change, but that they would contact the senior person over that clinic and call me back. I did get a call back and they said they would waive the $65 if I rebooked right then over the phone for the therapists open slots for next week. I said I was very reluctant to commit a week out given the hard time I was given already today about needing to change due to my work schedule. I said I would need to call that day to know what my availability was, but she said to not be charged the $65 I would need to give them a date/time today. I was then told that the senior manager of that location said that my calling to change my appointment two hours after the 24 hour policy was keeping the massage therapist from "being able to eat". I reiterated that it hadn't even been 24 hours since I made the appointment online. And it wasn't confirmed until 9:00 this morning. I called to change the appointment at 3:30. That is 6 hours that the appointment was "in effect". I completely understand lining up employees and last minute cancellations or no shows. But I didn't cancel. I called to reschedule. And was still going to be charged $65. Essentially, the appointment was confirmed and in place for only 6 hours. I have the text confirmation to verify the time Massage Envy sent a confirmation text the following morning. I have worked in customer service my entire life. And this entire situation has me appalled, baffled and unwilling to do any business with Massage Envy. I have friends who have thought about doing facials, etc and I will advise them and anyone else never to book appointments here. There is an undercurrent of a scam and it doesn't sit right with me. Two hours. I found out two hours after the 24 hour window that I needed to reschedule for work purposes. Work changes that I had just found out about. However, the lady did explain that if I had a doctor's note, they would not charge me. A doctor's note? I'm a mid-forties woman, not a middle school student. In jest I said, "so someone could forge a note from a doctor and not get this $65 charge?" She said, "yes that is the policy". Unreal. Absolutely unreal. I do not for one minute believe that an appointment that had been "live" for 6 hours is going to cause that therapist to starve, nor do I think that calling within 2 hours of a window and asking to change times should be treated with such ridiculously "policy" rigor. Again, I completely understand the intent of the policy. But the execution of this policy in the way it played out for me, leaves zero customer focus as a priority. I intend to fight the $65 with my credit card company.

My mom invited me to go to a sound meditation with her one day. I had no idea what that meant and…read morewas unsure of what to expect(I wasn't big into meditation). My first experience was eye opening! The musicians played the instruments so beautifully as I escaped into my own state of meditation. It was absolutely incredible. I live an hour away and will forever continue to come here. Each musician makes it a new experience. The staff is incredible and so welcoming. I preach these sound meditations to my friends (some of which have joined me!). My meditation practices have expanded and my life has been a lot more peaceful because of it. I promise- it's an experience you will cherish!

I was on vacation with a friend who suggested I participate in a sound bath. She quickly did some…read moregoogle research and found The Conduit Center. A week later, I was climbing the stairs to their second floor studio to participate in their Sound Meditation Concert. And I am so happy I did. I honestly did not know what to expect. We were greeted by one of the musicians (who very well may be the owner) who was friendly, knowledgeable and guided us to our "nest." We were 15 minutes earlier and there were already 10 or so people "ready" for the concert. This readiness meant laying on your mat, putting a few blankets over you, placing your head on the foam pillow and adorning your eye mask. It was terribly comfortable - I am surprised I didn't fall asleep. While I will admit I did get antsy at times over the next 75 minutes, the gongs, rattles and singing bowls were awesome. The two musicians were in sync and it was a wonderful evening. The one down side was the man snoring two nests over, but I was able to tune him out (at times). Looking forward to going back!!

Oh so relaxing. The five of us were able to get an appointment the same day to start a relaxing…read morebirthday celebration. The pressure was perfect. It's $10 more for deep tissue but medium pressure was perfect for me. They really do a great job and I love that we were able to have 2 per room if preferred. 3 of us got the 60 min massage. My youngest (almost 12) wanted a 1/2 hr foot massage and was a massage with her sweats on. My sister got a foot massage. We are all relaxed. Highly recommend!

Massage was good I did like it but never coming back If you…read moredon't pay cash it's extra charge ?? They even got ATM so you can get cash ?

They were able to accommodate me for date and time very quickly. Have used them for many years and…read morethey have always been great.

Lisa Russell and her team are exceptional. Professional, clean and affordable. I've been a long…read morestanding client and wouldn't dream of going any where else. Highly recommended....

Dawn is fabulous!! I highly recommend her!! I haven't had any massages from anyone else in this…read moreoffice but she is wonderful and very professional!!

From the owner: Deep tissue, relaxationread more

VERY BAD PLACE! I…read morewould NOT recommend this business at all. Not only the place sucks, the massage is even worst. You go to massage place to relax but when you walk in there, it's not a very relaxing place. It's a Physical Theraphy place and all she has is a tiny room. The room is so tiny that you feel cramp. The sheets she uses smells. Smelt like oil and used sheets from previous customer. The music she plays in the background while RUBBING your back is something you won't expect to be playing at a massage place. It's not very soothing or relaxing. She'll waste your whole session by doing nothing but gently rubbing your back like a 5yr old is giving you a massage. 15 mins on side one and 15 mins on the other side. IT'S A BIG WASTE!!!

From the owner: BodyWorks Massage, LLC (located within Collaborative Natural Health Partners) has been offering a…read moresafe environment to receive therapeutic massage since 2005. Becca specializes in Abdominal Therapy, which is for digestive and reproductive issues. Becca is also proficient at scar massage, post-surgical massage, and therapeutic work for aches, pains, and overuse injuries. Appointments are required