Kavanaugh Complete Car Care Review While driving across the…read morecountry, my car developed broken stabilizer bars, and I needed help fast. After checking reviews, I found Kavanaugh Complete Car Care, and I'm so glad I did! From the first call, Karen was incredibly kind and helpful -- she quickly sent a repair quote, scheduled our service, and even arranged for a rental car to pick us up directly from the shop. The pricing was fair, the work was done efficiently, and the customer service was exceptional. It's rare to find a shop that treats travelers with such honesty and care. I highly recommend Kavanaugh Complete Car Care to anyone needing reliable auto repair and genuine customer service!

I reached out to this shop hoping for a quick tune-up on my 2004 F-150 4.6L Triton just spark plugs…read moreand ignition coils. I had already purchased brand new genuine OEM Motorcraft parts myself. All I needed was the labor for the install to save some time, since I'm perfectly capable of doing the job myself. They refused to use my parts, even though they were OEM. The policy is apparently no customer-supplied parts, period. I understand not wanting to use customer parts for more complex repairs, but for a simple tune-up like spark plugs and coils, it really shouldn't have been a problem with genuine OEM Motorcraft parts. It felt like it was purely about marking up the parts themselves rather than any real concern. For something as basic and straightforward as plugs and coils, this rule is ridiculous and frustrating. Ended up doing it myself. If you're capable of handling a basic tune-up yourself and just want to pay for labor to save time, this isn't the place their inflexible policy will waste your time instead.

Grew up spoiled with a mechanic for a dad, who always did my oil changes and other car needs. As…read morehe's now retired, I now take my car to Paul's Complete auto repair. They always do an excellent job. Friendly environment, and very efficient. They are always quick to do my service. Highly recommend them for your car needs!

I've taken 3 different vehicles to Paul's and they did an excellent job on each of them. The price…read morethey charged was unbeatable anywhere. I rated them with 5 stars!

The only place I would take my cars for repairs. They have serviced our cars for more than 13…read moreyears. They frequently recommend NOT to make repairs that would not make sense or that can be safely deferred. I would not take my cars anywhere else.

This is my first time using this business. It was recommended by another auto repair shop who was…read moreunable to fix our car. They didn't have the available means and thought it would need to go to a dealership for repairs. The dealership (we tried four) couldn't get us in for weeks. SMI was able to accommodate us within a few days. The workers here were very quick, professional, and didn't try to get us to spend unnecessary money. Prices seemed extremely reasonable. They have great communication. They have earned our future business, and I look forward to working with them again (although hopefully not soon).

Looking for a reliable auto shop that won't break the bank? Rockford Auto is your go-to spot! With…read morereasonable prices and 4-star quality work, they make car maintenance a breeze. Whether you're coming in for a routine check-up or more complex repairs, Rockford's team has you covered with top-tier service. And here's a bonus: they offer a wide assortment of car products and services that might just surprise you--so you might leave with more than what you came in for! Tucked away across Dixie Hyw is East Rockford Lane off Dixie Highway, it's easy to overlook, but trust me, this place is a hidden gem. The shop's unassuming exterior doesn't do justice to the quality and care happening inside A fun fact about Rockford Auto? It's been serving the local community for over two decades, starting as a small repair shop in the owner's garage. Over the years, their commitment to great service at affordable prices allowed them to grow into the full-fledged operation they are today. If you're in the area and need reliable auto work, make Rockford Auto your next stop. You'll get quality service and maybe even find a few extra goodies for your ride!

My family has been dealing with Fred and Allen for over 16 years and they have always treated us…read moreright. They explain everything before they start the work and send us riding with confidence of a job well done.

I had a really solid experience with Tony's and honestly don't understand some of the negative…read morereviews they've gotten. It was completely no BS from start to finish. I dropped my truck off, and they called me shortly after with a clear explanation of exactly what was wrong; which matched perfectly with what I already knew going into it based on other shops/family friends I had taken it to beforehand. No upselling, no runaround, just straight to the point. They quoted me a very reasonable price for all the front-end work I needed done to get it ready for an alignment. Other shops would've easily been closer to $1600-$1800 for the same job, and they got it done for under $1200. That alone speaks for itself. On top of that, the parts they put on for me come with a 3-year / 36,000-mile warranty, which shows they actually stand behind their work and aren't just trying to push you out the door. Overall, they were honest, efficient, and fairly priced which is exactly what you want in a shop. I really don't get some of the reviews because my experience was the complete opposite. Just remember; most people don't go online to leave a good review when things go right. Don't let a few bad reviews stop you from giving them a shot.

Major Red Flags. I…read morebrought them 2 vehicles for service with different needs. 2018 Honda Fit the dealership said was due for front brakes, and a 2021 Toyota Supra I was bringing in for alignment after lowering. The price quoted for the Honda's brakes was not as far from the dealer quote as I would have liked but they said they needed to do a full brake inspection first (despite having the dealer inspection paperwork). Their inspection said the front brakes didn't really need replaced but the back drums needed a much more expensive replacement. I opted out of any work done on that car. They charged me $45.00 (I had a coupon for free brake inspection printed from their website that they did not honor despite phone confirmation) The Supra had the alignment completed, or at least I was billed for one being completed. They did not provide any of the normal telemetry data for before and after alignment. They noted on the bill that one wheel had slightly too much camber, but was not adjustable. If they had said something about that during the process I would have bought a kit to adjust it (instead I will have to have someone else do another alignment on that part of the car). They did not either notice or tell me about the bands in one of the tires being busted to the point where the tire was tearing itself apart. They also did not apply the coupon I left for this car. Summary: Didn't get the work I wanted done on the Honda. Didn't get the discount from their website I took the time to print and leave in the car. Diagnosed a more expensive issue than the dealership. May have gotten the work done on the Supra. Didn't get standard documentation, didn't get told about an issue with the alignment, didn't get told about the safety issue, didn't get the discount from their website I took the time to print and leave in the car.

Mike Smith and his crew - especially Joe - did a fantastic job on my two vehicles that had AC…read moretrouble. Both cars were back on the road within 24 hours with ice cold air ! Can't recommend them enough !

I've been a client of Mike Smith Firestone for decades, and one thing stays true - service is their…read morebusiness and they take pride in it. He fit me in yesterday to install a new battery in my old vehicle with a very dead ten year old battery. Unfortunately, I had an accident in my driveway, while climbing into the cab of the insurance company provided tow truck. Fell up the metal grate steps and gashed my leg. It seemed like a minor scrape, so we continued to Mike's. The damage was a bit worse than a mere scrape, so I asked Mandy, Mike's office person, if she had a bandaid. She took one look and got out the big first aid kit. She cleaned and bandaged the wound and urged me to visit urgent care on my way home. That is service far above the expected, and just shows the caliber of people associated with Mike Smith Firestone. Mike has even fit in emergency service on the car of a friend who was visiting from another state, making her car safe to drive home. Many years ago my car was leaking oil in the parking lot at work after an early morning oil change. Mike himself drove to my place of work and fixed it on the spot. I highly recommend Mike Smith Firestone. Though I did buy my new tires there, they are much more than tires.

Amazing, honest service! Alerted us to a manufacturer issue the company/dealership had not made us…read moreaware of. A fair, minimal price to diagnose the issue. We'll be back!

My car had several warning lights coming up intermittently on my car. I dropped it off and they…read moresaid this happens sometimes when you leave the gas cap not tightened. Checked everything and test drove it three times. They reset the panel, lights did not return, they have not reappeared for me. No charge! Another time I pulled in with a burning smell from my engine, after 30 minutes they said I had a plastic bag stuck under the engine that was melted. No charge! Very honest, good service, when I do have something go wrong again, this is where I will return!

If you have any concerns about your muffler system, head to Hi-Way Muffler. Doug and his crew…read morewill treat you like family. I will refer everyone that way for honest and reasonable service.

Doug, the owner and his team are PHENOMENAL. Everyone there is super nice, professional, honest,…read moreand transparent. I brought my car in because it was making the most awful noise, second to my wife's screeching and nagging for comparison, and I dropped it off. Within 35 minutes, Doug called me to let me know everything that was wrong with my beloved chariot. He was completely honest and didn't surprise me with anything I didn't already know as I had already taken my car to another shop here in town. You know what? Doug beat that other guy's price by almost half! Hi-Way's been around for years and I can understand the 700+ 5-star reviews online. Doug is honest about the pricing, the labor involved, how soon he'd be able to get the car done, etc. and I never once felt like he or his wonderful team were trying to take advantage of me or my hard-earned dollar. Doug was also able to point out things I didn't need, unlike that the other mechanic told me I definitely had to get done, just to milk me for extra cash. Doug and to the Hi-Way Muffler team, thank you for your honesty, your professionalism, your positivity, and for top notch work! My car purrs like a kitten now all thanks to you!!! You have no idea how appreciative I am! I will send all my friends and family your way for any car issues they may have in the future because you actually care about your customers :)