This was the perfect girl's day out! When I tell you this was one of the most fun experiences I've…read morehad in the DMV, that's no lie. We were walk ins and didn't have to wait long for our custom experience. While we waited, we started deciding what fragrances were most appealing. Almost every seat was filled when we arrived, but we only had to wait about 15 min for people to finish and make space for us. It's such a cute little shop! However, if you more than a couple people in your group, try to make a reservation in advance. The previous to make the fragrance was really cool. The associate who helped us listened and made helpful recommendations that resulted in us making the perfect fragrance. Is really cool too that every custom scent is saved in their database, so if you ever want to get more out make the scent into a soap, lotion, spray, etc, they can recreate it for you. 10/10 recommend!

This was a fun experience to have for my friend's birthday. Although the place was small, they had…read moreseats for us for our scheduled appointment. I will say there are a lot of scents and mixes, so it was challenging trying to pick the perfect one for my customized cologne. Overall they had many fragrances, from sweet to spicy and everything in between. The fragrances smell natural and high quality, similar to the big brands out there. The cologne is also priced like a premium; around $130 I believe. The only thing I wasn't a huge fan of for the price is that the customized title of the cologne is a basic sticker. I wish the sticker had some kind of logo or design.

Le Labo Georgetown was a disappointing experience. I stopped in to purchase a new fragrance, but…read morethe two sales associates were engaged in a personal conversation. I wasn't asked if I needed help, offered any recommendations, or guided through the fragrances--which is a big part of the Le Labo experience. Customer service felt inattentive and unprofessional. I ended up leaving without making a purchase.

Shaquana is probably the BEST sales rep I have ever came across in my experience of retail…read moreshopping. She was very welcoming, personable, and patient while I smelled each fragrance all while being indecisive on which fragrance I really liked. She has a great personality that makes you want to spend your money. That for me is an A++ in my book.

Diptyque Georgetown was one of the most disappointing retail experiences I've had. I visited for…read morecandle refills and stood in the store for over 15 minutes without being acknowledged. One sales associate eventually helped me after finishing with another customer, which I appreciated. However, two other associates behind the counter did not acknowledge me at all. What made the situation particularly concerning was that when white customers entered the store, they were immediately greeted and assisted. As a Black customer, the difference in treatment felt noticeable and uncomfortable. At a brand like Diptyque--where customer experience is part of the product--this kind of disparity is unacceptable. I've visited Diptyque locations in multiple countries and have never experienced this level of disregard. This visit felt dismissive and unwelcoming, and it has significantly changed my perception of this location.

Maybe I'm not refined enough to understand the Diptyque hype. My boyfriend loves their candles and…read moresolid colognes so I was expecting to come in and find something I love too, but everything in here smelled... weird. Out of dozens and dozens of scents I maybe found two that I could tolerate?Judging by the price point though, you'd think their candles would smell like heaven but most everything smelled like wet dog or old leaves to me. That said, the customer service was friendly and very attentive. The salesperson was not shy to give us recommendations, tell us about products, or help us out. I also noticed they provide gift wrapping in a variety of beautiful color combinations. Very classy. My boyfriend found what he was looking for and left a satisfied customer, but I left feeling like I had no idea why anyone would pay $70+ for an average sized candle that smelled like the back of a grandma's closet (and wondering if I'm just too primitive to "get" it).

The only Sephora location in DC (and the entire DMV) that remains fully stocked and sells a lot…read morebrands not located in other stores. Like Prada makeup line and Pat McGrath. Which both lines are top notched and should be stocked in all Sephora stores. The staff is knowledgeable with color matching, friendly and you can always check out with a SA on the floor and not have to wait in line.

Amazing customer service at this location. An associate noticed that I was looking around for…read moresomething and asked if I needed help immediately. She was very friendly and personable, and even offered suggestions on what she thought would work best for me and why. I'm not super into makeup other than the basics, so it was nice to have someone explain things to me at a beginner level.

Pink, Bright, Open space, Vibrant are the characters of this shop. Very inviting. Staff were super…read morekind and friendly. We like the products , transparent ingredients, quality goods, especially like how they displayed the ingredients of what the products were made of. Price is on the high side, but you get what you paid for. There are nearby parking garages for convenience since street parking is extremely difficult to find.

Nice store set up. No merchandise at the entrance and the items are on the second floor. A staff…read morelets you try the scents and asks you if you want sweet , woidy or eatthy. The ladies in pink help you if you have any questions.

I had a wonderful experience here this afternoon! The lady who helped me was so knowledgeable and…read moreanswered all my questions while I was browsing and explained ingredients/reformulations that I had been wondering about. I've been a long-time fan of L'Occitane and occasionally drop into stores but this is the first time I had a really warm/homey person help me with everything I needed and I didn't feel rushed or pressured. I wish I could have bought a couple more things but I couldn't because I was on my way to catch a flight/TSA and my bags are full! But thank you again, I hope you are recognized for providing wonderful customer service!

Now, this is my favorite place to buy my skin care products, especially those containing olive oil…read more I love their shave products and the scent of them is "oh so wonderful!" Another plus for these guys is they are knowledgeable, do not try to rip you off, and their prices are reasonable. Love it and you can not go wrong here. 5.0 stars:-)!!

If you wander past Take Care, it might appear to just be a retail shop (natural skincare and beauty…read moreand wellness brands), albeit one with a lot of style. But it's more than that, too - it's also a holistic spa. I stopped to take care of myself the weekend after Thanksgiving and really enjoyed my experience! The spa menu is is varied - facials, microdermabrasion facials, lymphatic drainage facial, buccal facial,...! They also do some work with crystals, Reiki, and sound baths, which isn't my thing but may be really helpful to others. I had the manual lymphatic drainage facial - which is a quick facial followed by a very thorough face massage intended to address puffiness and dullness in the skin. I enjoyed my service very much. The facial was very relaxing, and the space (minimalist, clean, and bright) added to that experience. I live in Baltimore, where prices for just about everything are much lower than in DC, so Take Care was a bit of a splurge compared to the facials I get at home. But it was a treat, and it really did feel like I was taking extra good care of myself during the stressful holiday season. I probably couldn't do facials at Take Care too often, but I would happily return for future services to treat myself. My birthday is coming up!!

I have been going to Erin for the Soothing Replenishment Facial for years. She is intentional,…read morethorough, and gentle. I always feel so relaxed and taken care of by her, and each time is exactly the same quality of service. She puts 100% effort into this facial and it shows! I highly recommend going here if you are looking to relax and rejuvenate your skin.

Went in to try some new fragrances. Ended up purchasing a roll on of one that caught my attention…read more The gentleman who helped us explained the different sizes and let us explore the different scents. We got to watch him mix them for us which was cool. The scents are more mature in my opinion, and pricey. It could be fun to take your friends on a day out.

This is my favorite place to buy men's grooming products. They have a great collection from face…read morelotions to beard oils, deodorants, shampoo, conditioner, colognes, hand pomade, and shower gel. Absolutely great quality! Price - this is definitely on the higher end. Most of the products cost between $35 to $50 for small size bottles. Colognes can cost around $300. Absolutely worth it! I have been using their product since a couple of years. Highly recommend it. Staff - very friendly. They even let your pets in this store. My dog loves coming with us and just hanging out and gets lots of attention. Gives me plenty of time to test a lot of their products without worrying about my dog being tied to a bike lock area outside.

I love Cosmic Energy (née Fragrance World). I've gotten personalized perfumes for myself and…read morefriends and they last a long time, and are a fraction of the cost of what you get in the store.

Great service from the desk to my esthetician. Clean environment and very accommodating!!!read more

Had a lovely time visiting this location! Love that they offer free skin consultations with their…read more"Korean AI Facial Analysis" machine. My aesthetician Angelica was wonderful! She gave me recommendations for my skincare routine after assessing my skin and going over my current routine. The facial was lovely, and Angelica was able to focus on some of the breakouts I have been having. I ended up purchasing an enzyme mask she recommended, overall I had a great experience!