This may be the most difficult review I've ever had to write, but the quality of the service…read moreprovided by All About Restful Pets on the hardest day of my life warrants powering through and sharing my experience in the chance it helps someone make the decision to choose AARP. Our sweetest 13 year old mix, Nemmie, took a sharp turn for the worse after a brief battle with splenic cancer. I reached out to AARP on a Friday in hopes of scheduling them over the weekend. I was able to schedule online, and Shelley reached out the following morning to confirm the appointment and provide resources and instructions. Unfortunately, Nemmie's condition rapidly declined and it was clear that she would not make it to the original appointment. I reached out the Shelley, who was able to reschedule our appointment to that same day to make sure our sweet girl could be put to rest with dignity and little to no suffering. Dr. Falcone was the vet assigned to us. She called me roughly 30 minutes prior to the appointment time, letting me know that she was in the area and could arrive before the 12pm appointment. However, she also let us know that it was completely okay if we wanted her to wait until the original appointment time so we could spend an extra few minutes with our girl. She arrived promptly at the appointment time, and was nothing short of an angel for our girl (and for us) throughout the entire experience. I can imagine that having her job would not be an easy one. However, she handled our situation with such grace, empathy, and kindness. Before the procedure started, she took the time to walk us through each step of the process. She also made sure to be as gentle as possible, while getting Nemmie as comfortable as possible before everything started. We also have another dog in the house, who was very curious about what was going on. Dr. Falcone was so sweet to him as well, and let him sniff her, give licks, and be all up in her business prior to the procedure starting. She also did not rush us at any point in the slightest, and gave us all the time we needed to say goodbye to our sweet girl. Once the procedure had finished and Nemmie was no longer with us, again, Dr. Falcone let us have as much time as wanted to say our final goodbyes. She also allowed me the privilege of lifting my girl onto the stretcher, covering her with a blanket, and helping carry her out of our house and to Dr. Falcone's car for transportation to the crematorium. One small little touch that I'll forever remember. She was also very clear that there are two options for having your dog's ashes returned to you: either having them shipped to the vet, or shipped directly to your home. AARP's services, quality of care, and empathy for their clients & their pets are truly second to none. The opportunity to have been able to put our girl to rest in the comfort of her lifelong home while surrounded by love and comfort, is truly something that you can't put a price on. When your inevitable duty as a pet parent to see your pet off to the Rainbow Bridge comes, I can't recommend using All About Restful Pets enough. They truly are the best at what they do, and make the worst day of your life just a little bit better.

Restful Pets was a Godsend, Shelley the receptionist was such a compassionate, calming person, she…read morewas extremely helpful in giving me a peace of mind and knowing that this was the place for our family. The decision was so difficult but because our beloved dog Kobe was declining rapidly due to Lymphoma, they supported us in a way that made the decision less stressful on our Kobe & our family. Scheduling was quick and they have many options to choose so whatever works best for you they are helpful in accommodating plus Shelley will answer any questions you have going forward. It's so nice to be able to talk to a person with any questions or concerns when it comes to decisions like these. Doctor Gina Sernelli was absolutely wonderful and during our scheduled appointment she arrived on time and answered all of our questions and gave explained everything she was going to do, she was very knowledgeable and professional. Dr. Gina made our Kobe feel comfortable and the relief knowing he wasn't experiencing anymore pain was a blessing. I highly recommend Rest Pets if you're needing their services. I feel like our family was extended when we found Restful Pets, we are so grateful for their compassion and services. It allowed us to let our big boy Kobe go peacefully knowing he was truly loved. It's still so hard to this day, we miss him so much! Thank you Restful Pets for honoring our Kobe and for the wonderful support and devotion you offer to your clients, we are forever grateful. The Sumrall family.

So kind and calm. We put our dog down at home with the vet and drove him ourself to Horizon. It was…read morethe best service you could expect and hope for in this situation. The process of paperwork was easy. They helped us unload our boy. The room to say goodbye was beautiful and calm. The outer area obviously in typical crappy Phoenix. But the inside was lovely. I love that our baby boy will be cremated privately and we can get him in 1-2 days. Also that they make such wonderful paw prints. It was hard to say goodbye but I was pleased with their thoughtfulness and helpfulness. They truly were kind versus many places who are numb to people. Thank you. Update: we received our dogs ashes less than 48 hours later. So amazing and such a relief to have him home. Wonderful pricing and such kind staff. Got such a sweet text to let me know he was ready. Thank you.

Our baby had passed..and we needed a RELIABLE and caring facility for her final destination. They…read morewere VERY caring (Renee even shed tears as I related some stories about Makayla) And they all went ABOVE and BEYOND what I expected in service. If you want your furbaby to be in the best care...these guys are the ones! Thank you agin Horizon, for your care.

I've used Entrusted Pets twice in the past; once for my White-Capped Pionus, Lola, and again for my…read morecat, Bitsy. From the moment I called this place, I was met with empathy, patience, and understanding. I was helped every step of the way and they even put me in touch with a vet who could perform the euthanasia necessary for my 18-year old cat. Any pet-owner can attest to the depth of despair they feel when they have to say goodbye, so having someone there to help dispel any confusion was such a blessing. They went above and beyond. Fast forward to today, 11-29-25. I called Entrusted Pets right when they opened at 9am and the call was answered by someone who responded in a manner that did not align with what I've come to expect from Entrusted Pets. I explained how my 11-year old German Shepherd was diagnosed with cancer and we were told she had maybe a week left. I asked if they still offered assistance with setting up the euthanasia and I was told no. I was then told that a vet would have to come to my place, and we would then have to bring our dog's body to them for the cremation. This is in stark contrast to my previous experiences where I could bring my pet to their facility, say goodbye, and they took care of everything after that. But today, there was no understanding, no support - it was very clinical and matter-of-fact. The entirety of the call lasted exactly one minute, and that included me asking all my questions. Unfortunately, this place isn't what is used to be. Instead, I'll just find a Vet to come to my home - as suggested - and take it from there.

I am thankful I found Entrusted Pets. I was able to bring Hammy Hamster in the day I called. They…read moregive you time to say goodbye and take very good care of them. I'm impressed that even if a person chooses the communal cremation that they bury the ashes in a very nice place in Payson that people can visit. I chose the semi-private option. I will definitely use their services in the future when I unfortunately need them. They understand that pets are family.....even the small ones like Hamsters.

Joe and his team did a great job taking care of me during such a difficult time. Losing a dog after…read moreso many years of love and companionship is hard, but Entrusted Pets helped me feel comforted and at peace with his cremation. They handled everything with care and compassion. They even took a lock of his hair and made a paw print keepsake for me both turned out perfect. I cried when I got them back it touched me and I'm happy I have those to remember him. I'm deeply grateful for their support and the gentle way they honored Prince's memory.

Unfortunately ... Two of our babies have also passed since my beloved Casey Jones left us…read more Again .. Entrusted Pets was there for our Bella Blue and Mr. Charlie Dillon. It's been a few months but still hard to talk about. I just wanted to be sure to let people know that these warm, kind people at Entrusted Pets are consistent in their customer service, advice giving, comfort ... expertise. There is never anything that makes it better but they know that respect, kindness and empathy is appreciated and helps to not compound the deep hurt and profound sadness the family members are going through. I would and DO recommend them every time I know a friend is in need of their services. I know they'll be treated with the utmost care, respect & compassion, always...

I cannot say enough wonderful things about the care and compassion we received during one of the…read morehardest moments a pet parent has to face. From beginning to end, Lucy was treated with such dignity, and I was treated with genuine kindness. The woman who called to arrange the delivery of Lucy's ashes was incredibly gentle and compassionate. I'm so sorry I didn't get her name, because the way she spoke to me and handled such a painful conversation meant more than she probably realizes. Today, Paul delivered Lucy's ashes, and he was equally wonderful, kind, respectful, professional, and very mindful that what he was bringing to me wasn't simply a package. He was bringing my little girl home. When you've loved a dog for so many years, their remains aren't just "ashes," and the people entrusted with their final care matter tremendously. Every interaction I had with this company made me feel that they understood that. There is no way to make any of this easy, but there is a way to handle the people grieving with tenderness, dignity, and humanity. This company did exactly that. Thank you for taking such good care of Lucy, and thank you for bringing her home to me with so much kindness. I will never forget it.

Sadly we had to put our dog Debo down and I would highly recommend this company. The compassion the…read moreput into his cremation and his ashes was amazing. We have something beautiful to remember him with. I highly recommend them, I know when this is something you have no choice but to do they put so much love into Debo's memories for us. Thank you to Aquacrossings in this difficult journey I know they put so much love into our situation!!

I have used this business 3 times now for my rescue dogs that passed. They were very accommodating…read moreand someone..the owner?, even went over on a Saturday they were closed to take care of Tipper. Very nice, and took care of things in professional manner. I live in Old Town Scottsdale...but for me the care and dedication they gave me was above and beyond. Steven Ward, Scottsdale,AZ

I recently lost my 13 y/o dog unexpectedly at home. I was overwhelmed with grief when I had to…read morecall All Pets Great & Small. Michael, who answered my call, was so kind, and walked me through the process of what I needed to do next. I'd never lost a pet this way. He patiently helped me through the call and even suggested I have someone drive me as I was completely emotional, and couldn't think straight. The kindness they show at All Pets is incredible. When I picked up my little one today, the paw print, tuft of fur, and their card and inside made my heart hurt a little less today. Thank you so much for helping me through this trying time.

March 2026 our girl penny passed away late at night. It was a crazy night but Kyng and Liz came to…read moreour aid. They were so compassionate and caring about the situation and what we had to go through that night. We are so grateful for them and all they did for us. The company and there employees went above and behind for us, thank u.

Called at 5:30am. Communicated through text and paid the invoice right away. Was told I would get…read morea call "shortly" for pickup. 4 hours later called again and was told the driver had a family emergency and nobody would be available u til the afternoon. From reading past reviews this seems to be an ongoing problem/pattern with this company. Call your local vet, they will be more compassionate to your needs and actually care about what your are going through.

It is sad to have to write a review for a service like this. However, when and if you have to let…read moreyour companion animal go, PALS is an incredible service. Everyone there is so kind and understands exactly what you are going through. They have a selection of urns and keepsakes. I recommend any one that needs crematorium services to use PALS.

PALS has been my go to for pet cremation for several years now. My husband and I are suckers for…read morerescues, particularly seniors and terminal cats, dogs, and ferrets. Sadly, we will be looking for a new provider as PALS is no longer family owned and operated. They have not updated this site in quite some time apparently. In the last 18-24 months we have watched the cost of services more than double since the corporation took control. The staff is still incredible but the cost is just too steep. A ferret cremated in Jan 2022 was $115. The same service for another in May 2023 was $245. Today, as we prepare for another to cross over, I was quoted $258. I was told that prior to the corporation taking over they offered a "pocket pet" rate. This is no longer offered. Very disappointing.

I'm so touched by how well organized and thoughtful Lasting Paws is. At every step of the way they…read moreshow respect for the situation, making it as simple as possible for grieving clients. They also share grief resources online and in your packet. Receiving your pet back as cremains is no one's favorite thing, but I was immediately touched by the quality of all the packaging and clear labeling so you feel confident its actually your pet. Everything from the bag they put your items in to the certificate of date is on the highest quality materials and they are careful to spell your pet's name and last name correctly. I was especially touched that they managed to get a really good paw print of my Great Dane. He had huge paws, even for a Dane, so I wasn't expecting it to come out that well but its perfect. Thank you to Lasting Paws for all the ways in which you make a sad experience respectful and honoring of the love we have for our pets. I'm truly grateful.

My Pot Bellied Pig (Meatball) recently passed away at home. I contacted the office, so helpful and…read morecompassionate. Lasting Paws was at my house to pick him up within the hour. The two gentlemen that picked him up were so professional and compassionate as well. I highly recommend this place, I will never use another pet crematory facility. Very trustworthy!! Thank you for treating my beloved pig as your OWN!

My cat passed away on the same day my son was born, so I was already overwhelmed and stressed…read moretrying to arrange her cremation. I called All Pawz Go To Heaven for a quote and explained our situation. The person I spoke with immediately said they couldn't help us because we lived too far out. I understood that not everyone wants to drive from Phoenix to Coolidge, so I offered to drive our cat to them myself. They still refused and instead told me about 'some guy in Yuma' they would recommend. When I asked for the guy's name or phone number, she said she had no idea who he was and then hung up on me. This was hands down the most unhelpful and dismissive experience I've ever had with a pet cremation service--especially at such an emotional and vulnerable time. I was left with no options, no information, and no compassion. Extremely disappointed.

My 14-year-old Chihuahua passed away last week. As it is a heartbreaking situation this company…read morehandled it with the utmost care. They picked him up in less than two hours and had his remains cremated and returned to me within the week. They were very kind apologetic And handled the situation with care.