Kaden arrived a little early for our furnace and heat pump maintenance and component performance…read morechecks and he did a thorough job, as demonstrated by Crystal's 36-item checklist, completed with thorough notes, and at reasonable cost. Next August I'll call Crystal again to schedule another maintenance and performance check, no prepaid annual maintenance agreement required. This is the right way to do business.

Talk about excellence in customer service...they have it dialed in. My moms furnace went out and…read moreneeded to be replaced. Brian, Randy, and Caden came out and quickly made all the repairs necessary to get my moms house warm again. Their knowledge on here systems is amazing. Their people skills and the attitude of doing the right thing is so refreshing. Definitely will call them if I have any issues with my heating and cooling. Will definitely tell my friends.

Our service technician, Rob was dispatched quickly to help us when our heater kept blowing fuses…read more He inspected the indoor and outdoor components and discovered a shorted wire in the outside unit. It was bumped up against a copper wire and literally melting. He quickly repaired that, explaining as he went along. Discovered some other glitches and needed to come back a second time, in 2 days with an ordered part that he replaced. Now the heater is working correctly and that was well worth the money. I liked the office staff and their excellent communication skills. Highly recommend their service.

Shout out to Corbin and Nikki!! Nikki answered my call and…read morewas very considerate and professional. She was able to schedule a tech for me with a day of my call. Corbin came out and quickly diagnosed the issue with my outdoor unit. Corbin was able to repair it and fully explained the what, why, and how. He was so nice! I appreciate G&G for the quick turnaround and professional courtesy.

Sunset Air I would avoid at all costs especially if you live on Anderson Island. I have only once…read morebefore done a negative review on any company but this time I feel compelled to do so. First of all they have to take a ferry to our island which is inconvenient for most businesses from off the island we understand that. The issue stems from their charges they use to come to the island. They charge a flat rate of $250.00 to come here for every customer they have that day they will only come over when they 2 or more appointments. The standard going rate from every other contractor is the cost of the ticket which is $33.00 or up to $75.00 per customer. We had them come and service our 5 year old mini-split it wasn't cooling back in mid September of 2025. We are snow birds and left the island the week after they were here to go to AZ for the winter. We came back on Memorial Day 2026 when about 3 weeks later we tried to use the AC but it still wasn't working. We called Sunset Air back to have fix what they hadn't fixed before. Their charge for the repair in September was $1,219.00. When we called them back they said it would be another $250.00 for the ferry ride plus a $250.00 service charge just to look at it! The repairman was average at best the 1st time he didn't even put it back together with all the screws I had to do it myself. We will be calling the Attorney General to log a complaint about their shady practices. Sadly, Bill Cunningham

Had our solar system installed by Sunset. Very pleased with everything. Jesse, the sale person…read morewas very responsive during the whole process. The price was very reasonable. James and Houston, the installer were quick, professional and neat. Great installation. Just had a new Heat pump system installed by Sunset. It was replacing an old furnace. The system plug into our existing duct work. The install is very clean. The HVAC installers Devin and Tyler were great to work with and did a excellent job. As did the electrical team. Excited to have both projects completed.

Your company recently inspected the HVAC system in my rental. These are photos from before and…read moreafter their visit. Their technicians (Dale and apprentice) colluded with the landlord of the home to provide a report saying that there was no HVAC cleaning necessary, and no safety hazards in the home. I have Mast Cell Activation Syndrome and have been very ill in this home. I provided the company with my doctor's accommodation letters that I also provided my landlords, stating that I must have the dust removed from the home in order to reside in the home safely. And because the homeowner is their client, this company created a false report and refused to hear pr address legitimate safety concerns. Highly unethical company. Clearly just in it for the money. Avoid at all costs!

My heater stopped working and after searching YouTube and phoning a friend I isolated the problem…read morewith my furnace. I needed a new igniter which was unavailable at most hardware stores I searched and the needed part wouldn't be available for delivery for 7-10 days. Capitol did not have the part on hand nor were they a vendor, but their customer service relayed me to a local supplier, Ferguson that might have my replacement parts. I was fortunate that my house was only 60F inside but my pets were cold, and they couldn't just put on a sweater all day. I greatly appreciated the service I received for no gain that allowed me to make my home a warm place again. Thank You!

I had a breaker issue in my duplex and I called these people at 8 am. They has to call my landlord…read moreand get the appointment approved and set up before they could come. They called me at 3 and said they had someone available and they could be there in 20 to 30 minutes. I had a super friendly guy named Jeremy show up at 3:15. He came in and I showed him the issue and he had everything fixed and working within ten minutes. He walked around and made sure every plug that wasn't working was working, and he went over the breakers with me to let me know what powered what. I would absolutely recommend Reliable Electric!

In late December 2026, my garage door opener was not working. At 1pm I called Reliable Electric and…read morethey had an electrician at my front door by 3pm. The electrician quickly identified the problem and fixed another one, too. Next day, the garage door opener failed again. Amazinly, Reliable Electric came within 2 hours. They found the root cause of the problem and fixed it. Later in the day I broke what they fixed. Next morning was Christmas Eve. I called Reliable Electric thinking there was no way they could show up again, especially on Christmas Eve. Within 2 hours their electrician was at my door and came up with an even better solution to my problem For response, skill and honesty I give Reliable Electric 10 out of 10. Thank you very much!!!!

After Alpine Ductless installed three mini splits at our residence, was so happy with their work I…read morecontracted with them for installation in both units of my duplex. From the beginning meeting with sales guy, Josh, to final installation at duplex, all personnel top notch. My tenants commented on professionalism, competence and friendliness of all the staff. I totally agree and would hire them again if I ever need additinal heat pumps.

Electrician damaged my expensive furniture and mangled the outside of the siding. He was going to…read morejust leave but I insisted that he try to fix the siding that he'd left protruding way out and the rest of the siding with gaps for rain (water) to enter the home. He finally repaired it but it looks horrible. Moreover, the HVAC Minsplit system they installed contstantly makes loud noise. The original guy who came to set up the installation assured me they would install the unit behind the guest bedroom so that noise would be limited to my bedroom, but the installers insisted upon placing it behind my bedroom so I listen to what sounds like a jet warming up (constantly). Moreover, the minsplit unit in my bedroom is loud with constant LOUD clicking, popping, and humming. And aesthetically, the crew insisted upon installing the unit on the side of my home rather than underneath as their initial consultant assured me it would be, so the lines run directly along and under my bedroom window. While the crew was nice and friendly, they did install and run. At the very end just before leaving the one (less friendly of the two) tech handed me the remote and a manual and he demonstrated a few basic buttons to push, but this remote is a nightmare. Just google "How to operate Hisense remote" and you'll get countless examples but none that match your remote. And when you send a note to Alpine asking for a link you get no response. Anyway, don't use Alpine and above all don't let them or anyone else talk you into installing a Hisense HVAC Minisplit. Sorry, but if your installation is anything like mine--you'll never get a decent night's sleep again. --Sleepless in Tumwater

Shocking Difference from a professional standpoint is wonderful. I had them come do some minor…read morework at my home a couple of years ago and the team was awesome! Fast forward to yesterday and the team is still great, but the quote I received for a 240v outlet in my garage beside the breaker box didn't align anywhere near the other quotes in the area. $1800? For an outlet? I've owned multiple homes and I never paid that much for a 240. Even Hunts didn't quote anywhere near that. Anyway, I'm a little bummed about it. Y'all do great work but I can't pay near double what others are charging for the same service.

Had SD back to install lighting. Fast, easy to schedule and the usual great customer service…read more They were careful and respectful of our home and cleaned up behind the work, even took the old fixtures for disposal. The also did a 12 point inspection on our electrical system and found a smoke detector we had missed replacing - so grateful for that! This is exactly the great service we expected after the great job on the new breaker box project and other wiring we had done previously. We love this company and are already planning to have them back for further work. 10/10 recommend this company.

This team came out and installed our new furnace and air. Thank you, Tony for expediting the sale…read moreand Bubba the installation. Gentlemen, you're the best in the business. "It's hard to stop a Trane" #HVAC #HVACREPAIR #PACIFICHEATINGCOOLING #QUALITYHVAC #QUALITYINSTALL

My central air conditioning is not working. I called Pacific heating and cooling to come to see…read morewhat is wrong with my 2 years old air conditioner. The technician turn on the air conditioning and went to the back yard. And come back to me said the compressor is toasted. The sound for that compressor is not right bra bra bra. I know the compressor.is working. The compressor run for 30 second and shut down wait for 2 minutes will start again and it shut down after 30 seconds, and it has good pressure inside the compressor. I paid $130 for that useless system diagnosis report. I have another guy come to check. The guy went up to attic, then he find that wet sensor is dead. That is the problem, $60 fixed. After we change it. The air conditioning is good now. I would never call this company again.