The location manager responded to my review saying there was not an "online store". I found this…read morelocation online, and when I called I was required to prepay the appointment in order to secure a facial. I purchased a package, however as mentioned in my review the "facial" was simply a slathering of cream over and over and it felt terrible. It was an expensive and disappointing experience. On top of that I had to listen to the sales pitch on their product line which was not a suitable product. Their products are greasy.

I heavily rely on reviews before trying new places and therefore needed to give my feedback to…read moresomeone else who may do the same. I really enjoyed my hydrofacial given by Kendra! She was so so knowledgeable about products, gave me step by step instructions on what she was doing throughout the facial, and offered a very inviting, calm, enjoyable space to receive the service! My skin looked like a glazed donut by the time she was done and I haven't had any breakouts or reactions to the products they used. (Which sometimes will occur.) I feel it's worth the money and when I'm back in town intend on booking another facial there! They have a plethora of services offered as well so it could be your one stop shop for all things self care related. They do sell products but they're not pushing them down your throat like some salons can do. I'd recommend to friends and family looking for a high quality spa.

Brittany truly cares and is well prepared and an expert in her field. My services were provided by…read moreBritany, the Owner, who was truly patient as i had to plug in my payment information into the parkmobile app. I had called ahead for a last minute appt; gave me excellent directions, explained the Sugaring process and had a room ready when i arrived. Shop could not be any cuter and professionally appropriate. I would recommend 10 out of 10! Caring, Professional, Respectful, Kind, Knowledgeable, Patient, Genuine along with a great price point! Go see Brittany at Sugar Coated across from the Emporium on Gay Street near the bridge and you will not be disappointed.

EDITED: removed two stars. When I got into my swimming suit on my first day of vacation (48 hours…read moreafter the sugaring) I realized there were TONS of spots of hair on my upper legs. If I was not on a cruise ship where it was hard to get shave gel and razors I would have probably just shaved. I don't know if it is because they are more fine hairs on my upper legs, but there were giant patches of hair missed. I have never had this happen in my standard waxing experiences. I was shocked how much hair was left on my upper legs (baby fine hair) and over both knees. If this is a difference in sugaring versus waxing I will definitely have to stick with waxing as it looked like I had no hair removal done at all in big patches. Sooo bummed. ---- Original review: Overall a good experience. They were friendly and helpful making my appointments and the facility is clean. They're also easy to find. I had a number of services head to toe so they split my time between two estheticians. The first one was good but I felt like she talked almost too much. It felt forced and I am sure she was just trying to distract me but I just kinda wish I'd have been able to lay there quietly. I had asked to leave a strip of hair and she did but it was lop-sided and looked funny. I didn't realize it until I got home and ended up having to just shave the small area. The second girl was very friendly but was better and reading me and didn't push conversations. When it slowed down she let me sit quietly. She did a very good job and was even willing to clean up a few missed hairs by the first woman. I'm not sure I think sugaring is less painful than watching (which is what I'd heard and was why I tried it) but overall it was a good experience. If I went back I'd ask for the 2nd girl to do my whole service. Her name was Megan but she joked that they should call her "Emily" because there's 3 Megans that work there.

Lox is great for the guys too! If you want to have your beard look the best go to Lox! Brynn is…read moreawesome, I get my beard trimmed by her every two weeks. The atmosphere is very chill and you get to see art from local artists with a different artist featured each month. Thanks for the great service. :)

What a terrific experience I had at Lox Salon. I am new to the Knoxville area. My husband saw…read moreother positive Lox reviews and while it was along way to drive from Loudon, TN. I never know what to tell a stylist I want. Brynn was so patient and kind as well as knowledgeable about what she believed could be done with my hair. I will plan to make the trip again, not only a cut again but also for highlights as well. Thanks Brynn!

Kim is amazing! She always goes above and beyond. She is very accommodating with my schedule as…read morewell. Highly recommend!

I Googled barber shops open on Sundays and Kings Chamber popped up! We live in Kentucky, but it was…read morewell worth the drive here! We were greeted Kim and she was so nice. She did a phenomenal job on my Hubby's hair and beard! She knew her stuff and took pride in her work! We will be monthly customers now! The shop is very nice and inviting too!

I saw Rachel for a hydro facial and she made me feel incredible but my skin so clean and smooth…read more She really cares about her work and the shoulder/head rub was cherry on top. Lost lagoon is such a vibe and the aesthetic makes me feel tiki beachy!

Amazing place to get sugaring done! Emily does an awesome job & is so sweet and friendly. I love…read morethe ambiance, very calming and welcoming. I am always more than 100% satisfied, I love this place :)

After my lack luster experience at a local salon in Pensacola, I needed something to tide me over…read morefor the holidays so I found a close salon with food reviews. I was blown away and actually quite sad this cannot be my local nail salon. The salon itself is impressive and beautiful. The staff are warm and welcoming. The work was impeccable and I loved the results!!! Highly recommend

Great service and friendly employees. She asked me if I liked my nails at every step and was happy…read moreto change the color when it didn't look right. A little expensive but worth it. Very clean salon.

Emily Langford is hands down the best aesthetician in the Southeast. My first appointment with her…read morewas about three years ago when she was offering a discount for a sugaring session. At the time, I was getting my brows threaded, however after my easy, painless sugaring appointment I figured I'd book an appointment for my brows as well. Since that day, I've been hooked. I see Emily about every 2-3 weeks to get my brows done. There's been a few occasions that I've been in a bind and I've had to see another aesthetician and their work doesn't measure up to what Emily can do. My brows are always even and have the perfect arch to them. She doesn't leave a single stray hair. Her brow waxing skills are a work of art to say the least. She will ensure that you leave Old City Medspa looking AMAZING! On top of her phenomenal aesthetician abilities, she's the sweetest, most down to earth human. She's easy to talk to during your appointment and she plays great music. She continuously checks on you to make sure you're comfortable, not in pain, ensures the wax isn't too hot, etc. Emily does so much more than just waxing brows. She's a sugaring queen to say the least! It would definitely be worth your time to book an appointment with her at Old City Medspa! Additionally, Old City Medspa has such an awesome atmosphere. They're located in one of the older buildings downtown. The spa has so much offer all their clients! Inside is so quiet and calming - a great place to book an appointment and just relax. Follow this lady on insta to keep up with all of her awesome posts! Emilyatoldcitymedspa

I was in town for a wedding and needed to kill some time so booked an Express Facial with Emily…read moreUlma. The girls were super accommodating and were able to squeeze me in for a last-minute appointment. l thoroughly enjoyed my facial. Emily was a sweetheart. I also had an angioma lasered off and am happy with the results! The last time I had it removed at another place, it came back, but it's been 3 months and it's still gone!

Outstanding nail salon. All very talented, fast, and efficien. Plentiful selection of colours,…read moreproducts, and services. I use Amy and she is absolutely Great! Facility is clean and professional.

I have been coming to this salon for about 5 and a half months now and up until now I have held my…read moretongue on my dissatisfaction on a couple occasions. In the past I have been made to feel inferior or dumb for asking questions about methods that were being used on my nails. I was there yesterday evening for an appointment and I am not very satisfied with the service that I received while I was there. The whole interaction left me feeling embarrassed and insecure about myself and the design I had chosen for my nails. I felt like I was being mocked and laughed at, not to mention the design is not the most accurate to the inspiration photo I had shown. I had to correct color choices that the technician had made for the design and the proportions of the design are off. I felt like I wasn't a priority as a customer. I am very dissatisfied with how I am feeling even still. After bringing it up with the business directly the only offer they are making is to adjust the design. It's not worth me coming back in for, in fact I will be taking my services elsewhere. I don't appreciate the mean girl energy in this establishment. I have seen the way some of the employees are treated there, I should have taken that as a sign not to come back in the past.

Today was my first visit to Culture. I saw Andrea. I could not be more thrilled with what she did…read morewith my hair.

Do NOT go to Aaron White. Went first time and took a photo of what I wanted. He said that would…read morework. when done it looked nothing like it. He said, "what do you want me to do?, cut more here, shorten here?". Like I would know. I want it to look like the photo. But, 1st time so given that, I tried one more time. I have beautiful naturally platinum hair with absolutely no grey. He used a purple shampoo that turned it gray. I asked about while there and he said "oh it is just the light'". Got home and my husband said, what happened to your hair. I called the salon, no one answers you must leave a message. I left three. He did not return my call. Sent an email, received a reply that he would call, NOTHING. This place is $59 for a haircut. Do not go to him. He doesn't care at all about the customer.

My daughter and I go here monthly and we've never had a bad experience. If we can't see our regular…read morenail tech, someone else is available and does just as well.

I had a pedicure and the lady that did was friendly, but I felt rushed and there's was still dead…read moreskin on my feet. my feet do not feel any different and that's a very expensive pedicure to not be happy with the services. I definitely will not be back and will find someone that does a better job.