My partner and I stopped in to make an appointment, and we were able to fill out paperwork and such…read morethen for an appointment the next week, which was super convenient. On our appointment day, we took advantage of the first wax free. When we arrived, we were greeted kindly and felt welcomed. My partner had all of his information correct in the system, but mine had to be redone, which was a little frustrating. Thankfully, his appointment was first, so at least it wasn't too terrible. My wax, which I had my eyebrows done, was great. I really appreciated the attention to detail on not just wax, but also making them less long and plucking the stragglers well. I also have a piercing, and the care around it was well-appreciated. The room and table was comfortable, and it didn't feel awkward at all. The climate control was perfect too, which i greatly appreciate since many businesses are so cold to me! I definitely think we will be back! We may even sign up for a package deal.

Wife had an appointment for 9:15a on a snowy Saturday. She received a text message at 8:50 am that…read moresaid "Welcome to European Wax. We look forward to seeing you soon." At 9:05, as she pulled into the parking lot, she received another text saying EWC was closed due to the weather. She went in as there were two associates there. Neither of them apologized for the late noticed. The young ladies just said "That first message was just an auto one. We don't control that." Attention owner/manager- educate your staff on this situation. Have them offer an apology and an "inconvenience" discount on h the next visit. Oh, CANCEL that because she Won't Be Returning. Not the first time the "staff" was slightly rude......

It was my first time getting a lash lift. I've gotten a tint before (they didn't offer lifts where…read moreI went) so I had an idea of how this appointment would go. I did have an early appointment and since having never been here before I arrived early so I wouldn't be late. They did open their doors a little early before they actually opened. I didn't want to be that customer/client who tries to get in early so I just waited lol The woman at the front desk was super nice and helped me check in and let me know that Katie would just be a moment while she prepped her station for me. I had been up since 5am and really didn't want to fall asleep because I wanted to know what the process was and what was being done. Small chit chat didn't keep my attention so I did almost fall asleep. The service was fine? I guess? My lashes on the left eye like didn't take? Not sure if it was because of how it was done or the product that was used? The right eye seemed to work fine. I thought maybe I just needed to put on mascara to really see the difference. I followed after care instructions to a tee! Didn't touch, didn't put on make up for over 24 hours, didn't have them touch water, didn't sleep on my face... The next day my left lashes were pretty much flat compared to my right eye. Ugh. I did get a follow up call to see how my lashes were doing but I was at my bridal shower so there was no way I was gonna stop partying to take that call. I did follow up with them that Monday about how they turned out. They said I could come in so they could fix it for me. I thought, oh wow awesome! They asked for a time that would be best. I said it would be cutting it close for 3:45pm since I get off work at 3:30pm but they said they'd still take me if I got there no later than 3:48pm or something. So they put me on the book for a lash lift fix and I get the email to confirm. So that day I was scheduled, I HAUL ASS because I know time is money, only to be told that they wouldn't be able to do anything. What. Why have me drive out there to tell me that? This could've been a phone call. I get they need to see the lashes but... this could've been communicated to me beforehand. I felt like it was such a waste of my time and money. And then I was told I could come back in the recommended 4 weeks, but I'd still have to pay the same amount... lol why would I pay for a service that didn't work the first time? They offered to comp $20 but that was after I asked. It's just shocking they don't stand by their product. I have gotten my hair done at multiple places (I've moved around a lot), nails done at multiple locations and they offer to fix that service and comp it (if there's anything wrong, which is rare but at least it's offered) And those services are much more expensive than a $70 lash lift. It was really shocking. Take what you will from this review, but I will not be coming back.

I've been going for about 8 months now and love the whole experience. They are very professional…read moreand Kiana does an amazing job every time.

Very nice place. A little small. Easy to fine. Very professional and pleasant…read more Cal.ing and timely. Raised my eyes to the sexual harassment form but understand the business requirements. Wonder if the ladies had to sign. I had a Brazilian and butt waxing. I felt welcomed and not weird.

I've been coming to this spa for a while and always trusted the quality because of Janet's…read moreprofessionalism. That's why I booked a Brazilian with Piper, who had the most reviews and came highly recommended. When I arrived, however, I was switched to a different technician without being told in advance. Unfortunately, the service was not done properly. Multiple areas were missed, the technique was rough (including re-waxing the same sensitive area), and I left with significant irritation and bumps. I'm 15 weeks pregnant, and I had chosen this spa specifically because I wanted to feel safe and confident in the provider's experience. I reached out afterward and was offered a "touch-up," but with the irritation I experienced, it didn't feel safe to continue. This was not the level of care or professionalism I expected, and I'm really disappointed given the spa's previous reputation.

I had a GREAT experience at the beauty bar! I went in to get my hair dyed for the first time and…read moreRachel was very informative on every step of the process! I have brown hair and just wanted to get something a bit darker and she let me sample a few swatches before we made a final decision. The interior of the studio was super clean and everyone there was very nice, thank you Rachel for making my experience so nice!

I rent a station here and absolutely love this place and all the girls here are friendly and very…read moretalented. I've done hair for almost 28 years and worked at about 4 salons . This is my favorite! Great relaxing vibe and the owner is super sweet and is very polite.

The best hair and lash spa around! I would never trust anyone else! These girls nail it everytime!read more

LOVE love love coming here. Amy offers so many different services and this is definitely a one stop…read moreshop. I'm always getting compliments on my lashes and brows after visiting. I'm very shy and I've looked to many professionals re: guidance with these things... I am extremely comfortable around Amy and since I've started coming here my confidence has been boosted. If you're considering coming here, do it! You will have zero regrets. They are extremely professional and they're great about answering any questions you have along the way!

The stylist was nice enough and pleasant. The dye job my poor daughter received for her 14th…read morebirthday is HORRIBLE!! She is heartbroken that her hair turned out so wrong. She wanted the bottom half of her hair red and instead got a very thin layer of red that was applied more like a highlight using foil. Not what she wanted at all! Definitely NOT worth the insanely high price charged. Don't waste your money! We have received better services at the beauty school and for ALOT less money.

Sherry was DELIGHTFUL! We scheduled another haircut with her for both our girls…read more We were concerned about cutting our youngest hair so short BUT Sherry really expressed how important and was and made us feel so comfortable. Sherry told us we need to keep getting her haircut every 6 weeks because of the blonde and how damaged her hair gets with sun and chlorine. Sherry also said she should sleep with a silk pillowcase to help prevent her hair grabbing and tangling at night. Then to braid her hair at night. Not to use any other hair ties but scrunchies. Buy moisturizer for her hair and put it in every day in middle and ends doesn't need to be at the top because her hair dries out a lot. Sherry said the cut is much better and will help her hair grow healthier, it won't break as quick if we do all the above. Finally Sherry said to also said before she goes in the pool to spray it down with water to prevent chlorine damage because her hair is so blonde. Sherry was so so informative and patient with both girls. We will forever be returning to Sherry! Thanks so much!

I can not believe I am just writing this review. I started going to metro the spa over 15 years ago…read morefor massages. I consider massages a part of my health. And now go twice a month Through out the last 15 years I have had times where due to my family giving me a gift card or because of heavy financial constraint I have seen other massage therapist. Every time with other massage therapist I have been disappointed. I have never had massage outside Metro the spa that is as good as RC. There has been a few time when due to my schedule I had another massage therapist besides RC at Metro and they have all been amazing as well. He works hard to hire qualified individuals! Specifically about RC and how he gives a massage. He listens, before each massage he asks how are you feeling and will adjust the massage based on what is bothering you. You DO NOT get a cookie cutter massage. Also I have to rave about that fact that I have been getting a deep tissue massage and it is done in such a way I am still relaxed and can get my "massage drunk". His skill, knowldge of the muscles and flow of the massage are superior. Another huge bonus to going to Metro is when you get an hour massage, you get the full hour. All other places I have been to give a 5 minute undress and 5 minute dress time. Which means your massage is 50 minutes max. And those places generally would always short you even more time. Most of the times I had massage at Massage Lux and it was about 40 mins from hands on to hands off so they could turn the room over quicker. You will not get shorted at Metro. I will add that because you get your full time sometimes they run a little behind. So do not be in a hurry or have any plans after your massage. As for pricing. Their prices are comparable if not lower than any other place I have gone too. And the service is top quality. Highly recommend Metro the Spa and RC!!

Ask for amy sammy or jim for any hair cuts they are the best around they can handle any hair…read morestyle you want

I book an appointment online and never got a call to verify. Since she is a mobile licenses…read moreesthetician, I called speak in person so I could get all of the details. I left a message and did not get a call back. I called the next today. The voice mail was extremely unprofessional. The voice mail it said if you're worthy I will call you back.

She got me feeling silky smooth and it was pain free thanks for the Brazilian wax booread more

She was great. I was running late and she stayed extra to help me out as a first time client.read more

Excellent communication and customer experience. New to this and very informative and explained…read moreeverything well ahead of time.

I've been there three times. My manicurist was okay but the polish never lasted more than ten days…read morewithout chipping. Gel polish should last for weeks. They only do one kind of acrylic nail and it didn't work for my thin nails. I have since found a much better place.

I remember sitting there telling them to drill off the lifted product like any other salon would…read moreand they wouldn't. And now I have a greenie. I'll try a different salon cuz I shouldn't have to argue w them about I don't want dip I want lifted product to come off like I have never had to advocate for myself at a nail salon like I have had there. I remember the first time I was there they didn't even let me pick my colors like they waited til my nails were sticky w the gel base to pick out my colors