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    BMW Cleveland

    2.8 (64 reviews)
    Open 9:00 am - 6:00 pm

    BMW Cleveland Photos

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    4 months ago

    Great people and great service!! Have been coming here for over 25 years! Love them!

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    9 months ago

    Everything was exceptional as expected...great loaner car!! Prepaid discounted oil changes make it a predictable experience...

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    11 months ago

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    9 months ago

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    9 months ago

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    11 months ago

    Outstanding service from beginning to end. The staff made adjustments and took care of both me and my daughter.

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    11 months ago

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    11 months ago

    Great updates/feedback. Courteous staff. Very informative and not pushy. Ken is excellent and hands down great to work with.

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    11 months ago

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    1 year ago

    always an amazing experience at BMW Cleveland. shout out to Cole for providing the best service!

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    1 year ago

    Great is service and the staff is always very friendly. They always answer all of my questions and I highly recommend talking to Cole!

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    2 years ago

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    2 years ago

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    2 years ago

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    1 year ago

    Ken and the entire service team worked efficiently and with kindness. I had a positive experience.

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    1 year ago

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    1 year ago

    Ken was so helpful. He kept us aware of the timing of my car repair. He was very informative and courteous!

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    1 year ago

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    2 years ago

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    6 years ago

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    7 years ago

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    5 years ago

    Service department was great for two cars that I took there! Friendly and fast. Helpful staff. Check in and check out process was quick.

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    5 years ago

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    8 years ago

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    5 years ago

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    6 years ago

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    9 years ago

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    Emily K.

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    5 years ago

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    10 years ago

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    14 years ago

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    12 years ago

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    9 years ago

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    6 years ago

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    Page 1 of 2

    Ask the Community - BMW Cleveland

    Review Highlights - BMW Cleveland

    Ken and his crew were thorough in determining the root cause for the problem and kept me informed of their steps for resolution.

    Mentioned in 4 reviews

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    Federated Auto Parts

    Federated Auto Parts

    (2 reviews)

    This business is positively ridiculous. I have traveled to this location twice in the past two…read moremonths and 100% of the time they have been closed. Online shows them open I travel all the way there and they're closed. Today and employee was still in the store and when I knocked on the window he said they were closed I said well I'm sorry the Internet still says that you're open and he didn't care what the Internet said he said they closed at 5:30. I stated that I had traveled there twice and they were closed both times and he said he didn't care. I could not believe my ears, he could have simply been sympathetic and apologized but to tell a potential customer that you don't care about their situation or how many times your business has disappointed them was absolutely mind blowing. In response to his incredibly rude and completely inappropriate comment, that since he was closed every time I've been there he's not getting any of my money and then I would not be back again he said he didn't care and walked away. Very, very rude and unprofessional I will certainly never go back to this place or any of their locations again. Customers need to stand up for themselves this day and age and not be treated like a piece of garbage by businesses and presumably business owners. I'm sure if this man was at another retailer or a restaurant and advise the manager or owner that he had been disappointed two times in a row I highly doubt that the manager would say, I don't care and walk away. I am still sitting here in utter disbelief. I recommend spending your money at one of the bigger hardware's and auto parts stores. It's no wonder the smaller businesses are going out of business.

    Great prices and fantastic customer relations. They treat you like family. I don't go anywhere…read moreelse. They always seem to have the part in and if they don't it doesn't take them long to get it.

    BMW Cleveland - car_dealers - Updated May 2026

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