We were looking for a 2026 Toyota Sienna and visited a couple of dealerships in different cities…read more We met very pleasant and informed salesmen but felt pressured and limited to buy not what we wanted, but what they had to sell. ...Until we went to CABE TOYOTA in Long Beach. We were introduced to Tara, a very well informed and experienced saleswoman, who warmly welcomed us, sat us down and listened to what we specifically were looking for in a Sienna. Within a few days, she had located exactly what we wanted without any sales pressure or needing to buy packages of options we were not interested in. If you want a pleasant Toyota Sales experience, ask for TARA!

I had a great experience at Cabe Toyota! I'd been shopping for a car since May and stayed in touch…read morewith JJ while comparing different dealerships. I ultimately chose Cabe and I'm so glad I did. Big thanks to JJ who was great throughout the whole process and Angel who made the financing side quick and easy. They also offered 10 years of free oil changes and 3 years of free car washes, which was a great bonus. Everything was easy and stress free from start to finish. Definitely recommend Cabe Toyota!

I've been coming to this Honda location for years (one financed, then traded in & two leases), and…read morethe service has been inconsistent. I have had bad experiences in the past, but working with DONYA recently to buy out my lease was the BEST EXPERIENCE I've had with Honda. SHE SPOKE TO ME LIKE I WAS A HUMAN, not just a sale walking through the door. We had a great conversation for about 20 mins before we even started talking about my car. Once we got into the buy-out process, everything was communicated amazingly, and she did everything she could to make sure I left happy (which I did). If you go to LB Honda for a car, I highly recommend calling ahead and scheduling a chat with DONYA QUINTERO!!

Confirmed by my mechanic that the condenser and compressor was never replaced per the warranty. So…read morethat means that I have not had properly functioning air-conditioning for 10 years on this vehicle. Thankfully I'll live by the beach until the last six years and then noticed all of the issues. I had to wait to get back to California because the other Honda dealerships would not honor the warranty. Then the warranty was extended and Honda said that they would take care of it. Not only did they not fill up any of the fluids in the vehicle or check any of them as their documentation stated, my vehicle had no oil in it for some reason after we left! I notified them the following day when my car was not acting properly and was showing no oil. They said it's impossible because they topped everything off and didn't notice any issues with the vehicle. I drove it again and ended up having to pull over after the car turned off and there was no oil in the car. So I had to put oil in the vehicle which was like 50 bucks worth of oil at the gas station. In the middle of the night by the way and thank God I had just dropped a friend off otherwise it would've stopped in the middle of the freeway! Took my car to my mechanic he said I was driving the car with no oil that I had only put three in and it needed for and I told him it was like zero the night before. Even though I had taken it in and they said they checked all fluids! My mechanic confirmed that there was no leak. He said it sounds like they were going to do an oil change or they drained it and then did not put the fluids back in. Everything was empty in my car so I don't know if they flushed it or what every single fluid in my vehicle except for a steering wheel I believe is the only one that they didn't have to fill up. Mind you on the paperwork specifically it says all fluids checked everything filled condenser and compressor replaced and none of it was done. I addressed this concern while I was there because it was taking such a long time and they had so many cars there already and continuously arriving. Even while I was sitting in service the loudspeaker stated that they had too many cars there that they were not going to be able to get to all of them and when I asked the service manager about that he said no it's fine everything will be done. Suddenly my car was finished an hour later just in time for them to close. Meanwhile no oil no fluids they put Freon but did not fix the condenser or the compressor. So now we're in the dead of summer and my Freon is running low and my mechanic confirmed that the condenser and compressor was not changed! I bought my vehicle from this location I had the paperwork for the warranty specifically for these two parts on the recall. Not only did Honda not take care of me in taxes. The location that I bought my car from did not take care of me and lied. Today I was on the phone two different times for 20 minutes waiting for the general manager to call me back that the salesman who had assisted me in the past asked that I speak with and I was hung up on. Haven't spoken to anybody about the incident except for what I have thankfully on email and the paperwork from before. Do not go to this location for cells or service. The only reason I had a good experience with cells was because of the gentleman that used to be the journal manager. He is no longer at that location. I will never do business with this location again unless they can thoroughly show and confirm that all work has been concluded on my vehicle. absolutely awful experience as far as service goes especially when I'm seeing things and hearing things and they are telling me that it didn't happen or everything's fine and then it turns out that it's not and they're just waiting for me to not have warranty to cover it again. Disgusting! This is why women do not like dealing with these establishments. thank God I have an honest mechanic that I've been going to for more than 20 years that was able to confirm. Absolutely disgusting way of doing business at this location. Extremely disappointing after the fantastic experience that I had with the previous sales manager, Hoss.

What an absolutely wonderful experience at Timmons Subaru--from our very first contact through…read moreworking with Russell, RC Hope i Got his name right,and Miles! I truly cannot say enough good things about the entire team. Russell came driving up in the exact car we wanted, and it was amazing! He took his time with us and explained everything clearly, accurately, and in detail. There were no hidden surprises, no pressure, and no pushy sales tactics--just honest, patient, exceptional service. He went above and beyond our expectations and even beat the price we were hoping for! The entire process was smooth, comfortable, and genuinely enjoyable. And the Oakley glasses were so cool--such a fun touch! If anyone is looking for a new car, I would absolutely recommend Timmons Subaru. We are thrilled to be part of the Subaru family and will definitely continue owning Subarus in the future. Timmons Subaru has earned loyal new customers in us. Thank you, Russell, RC, and Miles, for making this such a special experience!

Our experience with Adrian Zavala at Timmons Subaru was extremely disappointing and unacceptable…read more Both insurance companies had already approved the claim, yet the necessary repairs were never completed. Due to the way the situation was handled, the claim was ultimately retracted and closed, leaving us without a repaired vehicle despite having received prior approval. The communication, follow-through, and overall level of service from Adrian were severely lacking. What should have been a straightforward insurance repair became an unnecessarily frustrating ordeal. We expected professionalism, accountability, and assistance from Timmons Subaru, but instead, we were left with an unresolved repair and a closed claim. Based on our experience, I cannot recommend working with Adrian Zavala. Just avoid, go somewhere else.

Thank you Giuliano for helping me find the right car quickly but transparently! He took the time…read moreto explain the warranties and purchase details and offered no pressure whatsoever. I honestly asked for the most inexpensive car on the lot because I knew I could count on Enterprise's reputation for good maintenance and honest salesmanship. I've had the car a month now and it's driving great!

Just bought my company van from here and the whole staff was great to work with. Yohana was nice…read moreand very easy to deal with. The rest of the staff was also very nice and helpful michelle mike david they really have a great team make sure to stop by and give them a chance.

Great place to buy a Lincoln or have yours serviced here! Very good price and excellent service!…read more Another home of the LTPG low tire price guarantee. Always has a special going on for tires and alignment! They'll do a free vehicle check up or multi point inspection and give you a quote on any services or parts needed! Built Ford Tough!

I recently purchased a new vehicle from Caruso Ford in Long Beach and had a great experience from…read morestart to finish. I especially want to recognize Saleem for his outstanding customer service. He was extremely helpful, professional, and accommodating throughout the entire process. He made sure all my questions were answered and made the experience smooth and stress-free. I truly appreciate the time and effort he put into helping me find the right vehicle. I would definitely recommend this dealership, and especially Saleem, to anyone looking for a great car-buying experience!

We purchased my car from Newport, and have had it serviced there since our purchase. Since moving…read moreto LB, I am happy to say that I received the same great service here as well! Harry...thank you for making a mundane chore like a scheduled maintenance a pleasant one! And, while waiting for my loaner, I was eyeing my next upgrade!!! I hope my husband doesn't see this.

This will be my second review first one i was ASKED TO HAVE IT REMOVED. So they don't have bad…read moreratings. Since they believe they fixed our problems. If i coulda given this rating a ZERO i woulda done it!!! Highly DO NOT recommend buying from this dealer ship My husband and i drove about 2 hours away to get our Range Rover sport. We live in San Diego we were excited to close the deal on our new car. (Pre owned) right from the beginning there was already a light that was (i) on the dashboard, which was a sensor we mentioned it to the sales rep at the time before driving it off the lot, the sales rep said it will automatically come off once we start driving it more, which never came off. . We bought this car June 27th 2025 2 months after that the power steering went bad. We called this dealership we purchased the car from and they had us take it to our local Range Rover. The cost for the repair was ridiculous. Over 5,000 we had messaged them again stating we weren't going to pay for that because we believed they had sold us a defective car in the first place. No way this should be happening 2 months into us having a new car . Fast forward we ended up getting it fixed with a (credit) they gave us of 1,500 and took it to another mechanic shop that was more affordable. It got fixed. However we started having multiple other problems with the vehicle. Started with a transmission leak, ended up with a transmission problem. And now our car will NOT start and it's just been sitting there for about 2-3 months. Unable to fix it since it is considered a transmission problem. We believe they sold us a broken car in the first place, this car didn't even last us a full year. Yes we still have it but it's not running nor starting. It's a bit sad we're still making the payments for a car we aren't able to drive. Do yourself a favor a DO NOT PURCHASE A PRE OWNED VEHICLE FROM THIS DEALERSHIP. i am upset we drive 2 hours for this car and we got scammed. We are trying to get a case using LEMON LAW at this point. Due to the lack of service and overall experience.

I received world-class service from Jacqueline, Ivan, Andy, and Joe! From beginning to end, the…read moreentire experience was professional, smooth, and enjoyable. Jacqueline purchased my Mercedes convertible and then introduced me to Ivan, who helped me purchase my new BMW X2. Ivan was wonderful to work with and made the entire process easy and comfortable. Andy handled the financing and took the time to explain everything to me detail by detail, making sure I understood each step before moving forward. I truly appreciated his patience, professionalism, and transparency. Joe was also a great part of the experience, and the entire team worked together to make me feel valued as a customer. Thank you, Jacqueline, Ivan, Andy, and Joe, for providing such exceptional customer service. I absolutely love my new BMW X2 and would highly recommend this team to anyone looking for a first-class car-buying experience!

I purchased a 2021 7 Series from this group. Naturally, the Sales Department were attentive as they…read moreare there to make the sale. However, the remaining portion of the dealership does not care about you. I should have paid attention to the fact that there were several people in the waiting room waiting on their cars to be serviced. And when I asked about the lower rating the dealership has online, they said it was due to the Service Department. Well, I live out of town and will be getting my car serviced in Bakersfield, so the service department does not matter to me. NOTE: It took them well over a month and many follow up calls to get me the second key to our Certified BMW, which I learned later was supposed to be given at the time of sale when it is a CPO (Certified Pre Owned) sale. Now that I have had the car a couple of years, things change and I traded it in for a brand-new car. In doing so, I have this Unlimited Miles Warranty that has 2.5 years remaining on it. I called BMW to see about having the remaining amount prorated back to me in a credit. They said that I needed to speak with Long Beach BMW where I Purchased the car, Finance Department to receive this credit. I have called this dealership 15-20 times now. NEVER a return call. How Rude right? So when it comes to making the sale, they are all about you and making that money. But when it comes to service, they have obvious issues and especially when seeking to speak to them after the sale, they have no interest in speaking with you since that would involve refunding you a balance they you deserve. They are just there to make money. Don't let them fool you into thinking that they are a Service Oriented Provider. BMW makes a Nice Car. There are Plenty of Dealerships that will sell you one. You may want to look for options at dealerships other than Long Beach BMW.

TLDR; Ask for Brian or Alfredo, you'll be glad you did…read more After a nightmare experience at another dealership, coming to Long Beach Hyundai was a complete 180. Brian was THE. BEST. I put him and Alfredo (the sales manager) through negotiation hell for an entire month and the whole time they worked with us, they were patient, respectful, and honest. It was clear they believed in the "more flies with honey" sales tactic. When we went in to sign and drive, they were both so warm and welcoming, it made the entire experience a breeze. The next day after signing, we realized that we had been inadvertently overcharged. Without any hesitation or pushback, they refunded us immediately. That's a dealership with good character. Don't waste your time anywhere else -- just go to Long Beach Hyundai and ask for Brian...with an i

Hey Scott P, In response to your remark about wanting to…read moreknow more about what happened. What happened is I walked into your facility and asked where the parts department was and the young lady that checks cars in for service pointed behind her (where your parts department is located). There was already another person waiting for parts. After a few minutes, I asked him how long he'd been waiting and he said about 5 minutes. Now mind you NORMALLY when you walk up to a parts counter (there are associates eager to help you) so I questioned why it's taken so long and still don't see anyone helping. So I pop my head into the office next to the parts counter and ask the employee if there was anyone helping the parts department? Meanwhile, you have 6 or so sales guys staring into their computers and NO HELP FOR THE PARTS DEPARTMENT. His response was, we've called them and they're on their way. So I ask, on their way from where? He says, from another location (because we're remodeling). This was so inconsiderate to have us waiting with no knowledge of any remodeling. No one explained that the Parts department had remodeling issues and that there was no one to help unless they were called to come from another location. Had us waiting (not knowing the situation). Was there for 15 minutes without any communication of parts being remodeled. It would help to POST A NOTE, HAVE YOUR EMPLOYEES INFORM CUSTOMERS THERE IS A WAIT BECAUSE THE PARTS PERSON IS COMING FROM ANOTHER LOCATION. DO NOT HAVE US JUST STANDING THERE WONDERING. So I left and went to CARSON where I was greeted by two extremely helpful Parts Guys! Like I said, GET IT TOGETHER HARBOR HYUNDAI...LEARN HOW TO TREAT YOUR CUSTOMERS!!

Probably the easiest and most hassle-free car buying experiences. My salesperson Brandica was…read moreknowledgeable, kind, and made every effort to ensure I was happy. She treated me like a person and not just another sale. It was easy and I got a GREAT deal! Thank you Premier!

Super easy! I'm super happy! I didn't hAve to walk onto the lot of dealership whatsoever. I…read moreemailed by desires in a car and it was delivered to my home days later. Fast. Pain-FREE!

Caruso Mazda absolutely earned my business…read more I came into this purchase after shopping multiple dealerships, and what ultimately made the decision for me wasn't just the car or the price--it was the way I was treated. From the beginning, the Caruso team was responsive, transparent and straightforward. There were no games, no pressure, and no surprises. Every question I asked was answered clearly, the numbers were exactly what we discussed, and I always felt like I knew where the transaction stood. That level of communication made what can easily be a stressful purchase feel remarkably comfortable. Ricardo was incredibly responsive throughout the process, and Bob and the rest of the team made sure everything came together. They didn't simply sell me a car--they earned my trust and, ultimately, my business. I drove away genuinely excited about my new CX-30 and feeling very good about where I bought it. I'm proud to officially be part of the Caruso Mazda family. Thank you to the entire team for making integrity, transparency and customer service feel like more than just words. You earned this five-star review.

Coming into buy a new car can be such a daunting experience. I was searching for a new car and was…read moredead set on a Toyota Rav4. When I say dead set, there was nothing that could be said to change my mind. It was exactly what I was looking for in a new vehicle... or so I thought. I was having a terrible time with Toyota and my brother in law recommended just checking out Caruso Mazda in Long Beach. I am SO glad that I listened to him. I ended up working with Godwin. I truly appreciate that I did not feel accosted when I walked into the door. He asked me what I was looking for, what vehicle I am interested in and what I have seen so far, what safety features, etc. He showed me a Toyota Rav4, that they did have on the lot. As I was viewing the vehicle, he suggested that I just take a quick look at the new 2026 and 2025 Mazda CX-5 Preferred. A very long story short... you can't get me back in a Toyota dealership if you TRIED. I had the BEST experience with the entire team at Mazda. Godwin was incredibly knowledgeable and very patient with me as I went back and forth between models. Bob (wow, best finance man in the GAME) he really took care of me and did NOT try to throw package after package at me. and I can't forget Charlie! Helping me with the messiest Chase bank experience I have EVER dealt with. I am going to be recommending everyone to this place. Thank you Caruso Mazda, I LOVEEEE my new car .