I've never had a dealership provide a complete video of the service performed on my car--this was incredibly impressive. The level of transparency and care really stood out. I was so pleased with the experience that I purchased a 2026 Audi Q5 Sport on April 30, 2026, and also had my 2025 Audi Q5 Sport serviced on June 4, 2026. Both the sales and service teams have been absolutely amazing. Thank you for providing such outstanding customer care! Beverly M. read more

Everyone was so friendly and helpful and we had a wonderful experience! These guys know how to do proper business.

I had an excellent experience with Audi of Long Beach from start to finish. I initially requested an e-price online and was pleasantly surprised when they called me almost immediately I had the pleasure of working with Alexa, who was incredibly accommodating and responsive. She would text back almost immediately every time I had a question and was even able to provide me with a full out-the-door (OTD) price via text. Since I was commuting from Ventura to Long Beach, this gave me peace of mind knowing I wasn't going to waste my time.She was clear, upfront pricing. Everything was very straightforward no hidden fees, no games, just transparency. When I arrived the next day, Alexa wasn't in, but Ruben stepped in seamlessly and was already fully up to speed on everything we had discussed. He was very helpful and made the process smooth. Chris, the sales manager, was also amazing, he personally called to confirm my appointment, was very friendly, and took the time to clearly explain the "optional contract" rules, especially since my bank hadn't been very helpful with the timeline and this was my first time purchasing a car. I ended up purchasing my car, and Arman in the finance department made that part of the process just as easy. He was knowledgeable and helpful without being pushy. I even came back two days later to drop off my check, and everyone was still just as friendly and welcoming. Overall, this was one of the easiest and most stress-free car buying experiences I've had. I truly appreciated the professionalism and great customer service from the entire team. read more

I had a great experience with Eduardo Nunez at Audi Long Beach. I took my Audi Q5 in for its annual oil maintenance, and the whole process was smooth from start to finish. Check-in was quick and easy, and he even arranged an Uber for me so I didn't have to wait around. They also completed a full inspection and even washed my car, which was a great bonus and really appreciated. Eduardo was very professional and took the time to clearly explain everything without being pushy about additional services, which I really appreciated. It made the whole experience feel honest and stress free. I'll definitely be coming back for future service and possibly even upgrading to a new Audi soon. Highly recommend asking for Eduardo if you're visiting Audi Long Beach. read more

Audi Long Beach - Audi entrance - Car Dealers Near Me - Signal Hill, California

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This was my second time trading in and purchasing from this dealer, and somehow the experience was even better than the first. The first time I traded my 2011 S4 for a 2016 S7. This time, I traded my 2016 S7 for a 2026 RS3. The new location is amazing and the facilities are top-tier, easily on par with Mercedes down the street. My salesman Bilal was outstanding. NGL, I've bought over 10 cars in my lifetime and this was hands down the best experience I've ever had. He made the deal happen smoothly and stress-free, no hair lost in the process. That's rare. Victor was also a huge help during the test drive. He knew every feature and spec inside and out, which you don't see too often these days. It really showed their professionalism and passion. I'll definitely be back in 4 years for my next ride. Thanks, Audi LBC. read more

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My experience at this dealership was outstanding. The entire team there was so great to work with, especially Robert Lozano. He is extremely knowledgeable and ensured the entire process was smooth. I'm loving my "new to me" car! read more

Audi Long Beach - Car Dealers Near Me - Signal Hill, California

What a fantastic experience! I was looking for a used car that was a newer model, so I came in to try an Audi Q5 that was in the lot. Alex Moya, one of Long Beach's Audi's newest team members, was quick to assist me with everything I was looking for. I can't be happier with my purchase and the level of service I was met with at this Audi dealership. Mustafa, an experienced financial manager, made the usual grueling process of the paperwork behind buying a car a breeze. I felt very comfortable in the presence of these professionals and proud to be part of the Audi family now. This dealership has an awesome selection of cars and honest, hard working pros stationed there. Go ahead and scope out your new ride on their website. read more

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We had the BEST experience here and would highly recommend coming here for your next new or used car purchase! We've bought our fair share of vehicles and it's always a dread walking into a dealership knowing that you'll have to deal with the haggling and hours of paperwork to finally take a car home. It is always a full day commitment which is what I expected this time too. Boy, was I wrong! We walked in and were greeted by friendly faces who helped us right away. We took the car for a test drive, our salesman Victor was extremely knowledgeable about the car (which was not an Audi by the way) and provided a ton of helpful facts. He was super patient with us too considering we took a few wrong turns. Got back to the dealership and talked prices with no haggling and sleezy salesman pitches. It was as straightforward as anyone could hope for!! He had great manners and was attentive to us throughout the whole process. The dealership facility itself was nice and convenient. Brian Champagne (the Sales GM) walked around greeting people, which is absolutely unheard of. Usually the GMs are hiding from everyone! We were in and out in about an hour! I couldn't believe it. If I have to buy another car again I will be check to see what this dealership has in stock first! read more

I recently leased an Audi Q5 from Audi Long Beach, and the entire experience exceeded my expectations from start to finish. A huge thank you to Brian Champagne, Ron Narayan, Chris Bland, and my sales consultant, Joanna Valenzuela, for making the process so smooth and enjoyable. Not only did they provide me with a fantastic lease deal, but they also took the time to understand my budget and helped me get into a beautiful vehicle that fit exactly what I was looking for. What truly sets Audi Long Beach apart is their commitment to customer service after the sale. About a month after taking delivery, I received my license plates and stopped by the dealership. Without hesitation, they provided OEM license plate screws that fit perfectly and eliminated the rattling I had been hearing from the plate frame. Shortly thereafter, I noticed what I believed might be paint damage on the vehicle. Rather than dismissing my concerns, the team remained calm, professional, and reassuring throughout the entire process. They brought the vehicle into the service bay, had their detail team inspect it, and ultimately polished out the blemish completely, free of charge. The paint was perfectly fine, and they handled the situation with patience, professionalism, and genuine care. It's easy to find a dealership that can sell you a car. It's much harder to find one that continues to treat you like a valued customer after you've signed the paperwork. Audi Long Beach has done exactly that. I leased my Q5 just a month ago, and I can already say that I look forward to returning in 36 months when my lease is up to get my next Audi. I cannot recommend Audi Long Beach highly enough. If you're in the market for an Audi, give them a chance--they will work with your budget, treat you with respect, and help you find the perfect vehicle. Five stars all around. read more

I traded in my previous Q5 for a new Q5 and the experience couldn't have been more seamless and fast. Carmen and Chris and the team executed the transaction and helped to answer all of my questions. No concerns as all went very smoothly. I'm loving my Q5 and everyone in the area should take advantage of this dealership and team of ptofessionals. Michael read more

Amazing customer service as well as getting my vehicle maintained in a timely manner. Lalo does a fantastic job keeping me informed of my vehicle's needs, and listen attentively to any concerns I may have. I always appreciate the video inspections of the work performed and the upcoming work that may be needed. I never feel pressured to get things fix. read more

They had nice cars there but they were not messy because Audi is German and the worker want to keep German cars clean. read more

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Eduardo Nunez , has been the most friendly and helpful person, anytime I have needed help no matter how big or small he has been there to help or point me in the right direction, very much appreciated. read more

This is a great dealership. Everyone is very pleasant and professional. Shout out to Juan Ibarra in Service! I needed new tires and brakes for my 2019 Audi A4. Competitive price and excellent service. Very happy. They were also great about providing a complimentary Uber and then a loaner when my car needed to stay for a bit longer. Also had an extended diagnosis for a sound in my left front wheel. The technicians were very thorough, testing, re-testing and inspecting to determine the issue. Repair is still pending as part needs to be ordered from Germany! Would recommend this dealership. read more

This is the second car I've leased through Audi Long Beach and it was a very smooth process. Bilal worked with me for months until we found the perfect deal. He was always so friendly and funny, I appreciated how patient he was with me. Chanel and Brian were also great to work with! read more

I purchased a used 2024 BMW 228i xDrive over the weekend, and I couldn't be happier. The car was in great condition, had low miles, and was undeniably reasonably priced. I had been researching online and there were 2022 models with much higher mileage that were listed for more. Michelle Rosa was wonderful throughout the whole process. She was professional and thorough, her energy was great, and she even put a bow on the car for photos! 10/10 would recommend buying your next car at Audi Long Beach. Thank you Michelle and team! read more

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After purchasing 4 Audi's in 2025, 4 others from 2013 - 2024, I would NOT recommend these vehicles. depreciation is terrible, MMI technology is terrific. Sales people are great. Service people are great. They're hands are tied with the Audi line ups. read more

If you are looking for honest ,knowledgeable and fantastic service you find it anywhere else. The team at Audi of Long Beach have been on board for quite sometime and know what it takes to service the customer in a timely fashion. Great Customer Service read more

Be very cautious buying a used car from Fletcher Jones. I purchased a 2015 Volvo XC60 from Audi Long Beach and within the same month it developed a serious engine oil consumption defect--a problem the manufacturer is well aware of. The GM refused to repair it and instead offered a lower value trade where I would have to pay the difference, plus new taxes, title, and registration, with no credit for the thousands I already spent proving the issue. Worst of all, the GM admitted they would just send the car to auction, knowingly passing the problem on to someone else. That is dishonest and unethical. Add in the binding arbitration agreement they make you sign, and buyers have little recourse. Fletcher Jones is not a name you can trust when it comes to used cars. read more

Audi Long Beach - Car Dealers Near Me - Signal Hill, California

My daughter purchased a 2023 Range Rover with 14,353 miles from Fletcher Jones Audi Long Beach. From day one, the brakes shook. She recently had it inspected at Range Rover Newport Beach (at only 18,000 miles--she's only driven about 3,500 miles), and the technician confirmed the rotors are warped. That is a serious safety defect. I contacted Audi long Beach Fletcher Jones and asked for the inspection report they supposedly performed before selling the car. The sales manager, Mr. Dwight, checked with the GM and came back saying they would not provide it. Even in writing, their email confirmed: "we cannot send the inspection report." Instead, they offered only to "discuss it" if we came in. That's evasive. What are they hiding? Under California Vehicle Code §24007(a)(1), it is illegal for a dealer to sell a used vehicle that is not in compliance with safety standards. Brakes and rotors fall under Division 12 equipment requirements, which require that all safety equipment be in proper working condition at the time of sale. Selling a car with warped rotors is not just bad business--it's a violation of consumer protection laws. Fletcher Jones positions itself as a premium dealer with higher prices for "peace of mind." Instead, they sold an unsafe vehicle and then refused transparency when confronted. That is unacceptable, unsafe, and in violation of California law. If you value your safety and honesty from a dealership, avoid Audi Long Beach Fletcher Jones. read more

Audi Long Beach - Car Dealers Near Me - Signal Hill, California

Sold us wrong trim level and need to replace tires at only 18K, Did nothing to compensate us on either problem.

I have been bringing my new Audi here since I purchased it, since this my closest dealer. My service advisor, Lalo, has been a tremendous help with every single service visit. Even when I was frustrated, he would do his best to always accommodate me and assist. I can safely say you are in good hands with my man Lalo, for any service needs. read more

Bait and switch? I don't trust the prices they advertise. They advertised a car at a great price but after spending 45 minutes driving up I get a phone call saying "they got the wrong trim level" which sounded like BS because it was already a low trim level and that car at any trim level would go for more than what they advertised. They said they will not honor the advertised price and they have a disclaimer on the website that they don't guarantee prices and they can switch them whenever they want. It's a joke. I hope the BBB and federal consumer protection does something about this practice. If they change prices on you I don't recommend buying anything because you would be fueling these unsavory business practices. read more

Had an amazing experience working with Chanell, Mustafa, and Bilal! I recently bought a 2026 Q8 from them. Their professionalism was to notch, very friendly and absolutely no pressure. I had a commitment I needed to get to and they worked flawlessly to get me in and out of the dealer just in time. Hats off to the team and definitely recommend them. read more

I wanna give a huge shoutout to service advisor Juan Ibarra for assisting with my Audi a3 getting service done for an oil leak and as well updating me on the status of vehicle repairs and sending me out in a uber when i drop off the vehicle as when picking up the car I recommend asking him for your Audi service needs, I also love how they washed my car looks super shiny Update: Since Saturday lalo has been my service advisor and has been so much help assisting me in recent car problems I had No wonder he's the service manager because he does an excellent job also he keep me in the loop on what's going on my vehicle I only take my Audi to F.J because they provide the top notch service and finally they still wash your car before handling over your keys read more

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Great honest dealer that looks out for the customer. Very professional and helpful! Competitive price with excellent service. read more

Ruben was incredibly friendly, knowledgeable, and helpful. Wonderful buying experience all around!

Audi Long Beach is my preferred dealer. They have an extremely friendly and charming staff and have always provided me with exceptional service. read more

I had a great experience with the service department at Audi Long Beach. The team was professional, efficient, and easy to work with from start to finish. Communication was clear, the process was smooth, and my car was ready on time. It's clear they care about both quality work and customer service. I'd definitely recommend them and will be back for future service! read more

Very positive experience buying a car from Audi Long Beach. The entire group was helpful and friendly, but Joanna deserves special recognition. I would happily buy from this dealership again. read more

New location off cherry, definitely a bigger location , waiting area as well with tables and plenty of chairs and coffee area had came for an oil change and was able to get some work done with my laptop comfortably . My advisor was Lalo , amazing advisor very friendly and professional ! Answered all my questions and kept me updated , had a small issue after my appointment and he took care of that with the upmost care ! Definitely ask for Lalo to deal with any of your maintenance or repairs ! read more

Great customer service. I have been a loyal customer for over 13years! My service advisor Charles has always provided me with the best service and is always there to answer any questions or concerns I may have. read more

So today I had a misfire in one of my cylinders number five. So I drove from Huntington Beach to Long Beach to pick up a new coil pack from the dealer full price from the dealer. I limped my SUV over there paid for the part online picked it up and left when I got home to take pictures of the part to show my GF that I'll be fixing my SUV in excitement. I noticed they were dirty and on further inspection looked quite used. There was dust all over the black part of the boot, and there was grease on the sides of the top as well as marks where the plug was indicating that it was plugged in. The dust alone indicated to me that it was obviously not in a box sealed because how would dusk get on it? How would grease get on it? This is a clearly used part after getting home and barely making it to the dealer wasting gas and time I called them and talked to the Parts manager. He kind of didn't believe me that it was used, which I'm sure people try to scam them all the time, but I insisted and asked him if he could have a delivery driver today or tomorrow exchange it for me so that I don't have to go all the way back because they wasted my time sewing me a used part. He said no they don't do that and basically said it's tough. SHI and I needed to bring the part back on my own dime and time. Which is absolutely unacceptable from an Audi dealership of all places. So I went back in and even brought my SQ5 so if anyone question that I tried to switch the part, I could show them all my other coils which are quite old to prove that I didn't swap one of my used coils with one of their new ones. When I came in, I talked to the, general manager, Addi Mimi who took me into his office, was very polite to me, took the part over to the parts department came back with the box that they came in. He made it sound like he was going to be doing me a huge solid and to leave them good reviews for simply exchanging the part, which is the very least of what I would expect no discount no hat no I'm sorry nothing he just explained that they all look like that. Proceeded to show me all the other ones, which all looked sparkling brand new so that's it. He just exchanged it wasted my gas and my time driving back-and-forth twice. Here are the pictures attached below. The first set of pictures is of the first part that I got and the second set of pictures is the new one that they exchanged me for there's a pretty obvious difference a brand new part doesn't get grease and wear on it and dust like that so unfortunately, I cannot endorse this company and I will never buy parts from them or a car from them ever again if this is how they handle business. read more

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I just wanted to take a moment to thank "Bilal Setabouha" at "Audi Long Beach". They were incredibly professional, friendly, and truly made my experience enjoyable. I really appreciated their helpfulness and the time they took to ensure I had all the information I needed. It's rare to encounter such excellent customer service, and I just wanted to make sure they know how much I appreciated it! Thank you again Bilal. I also want to Thank "Victor Shaptun" and "Aram Moss". If you're ever in the market for a new or used car, be sure to reach out to Bilal. He'll take great care of you!! read more

Ok thanks AUDI for responding to my initial review! I decided to take a step further and post a pic of me and the Audi I had and sold! I loved that car tho! It's solid as a rock! Fast! My dad has a 2016-2017 Audi S coupe and it's super fast and clean! White and black. He swears by Audi. He's had a few Audis. So has my mom. But the year I had 2013, the pistons (engine) was giving out at 160k. So it was always asking to be topped off with oil like every so often and I was driving the car for Lyft. So I was putting some miles on it. I got it at 130k miles. So I did buy a Honda for rideshare purposes but it got totaled yesterday so I probably will be buying another car! Up in the air right now :) I posted some pics of me and my love for cars! Either way it goes, Audi is good for driving to work and back and to run errands and stuff like that but not for rideshare! read more

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This was my first time purchasing a used car, and I had a great experience. Carmen was very kind and attentive throughout the long process, making sure I had water and snacks and checking in on me regularly. She made everything feel much more comfortable. The manager and other staff at Audi were also friendly and professional. Overall, I'm very happy with my experience. read more

Carmen was great! She was extremely helpful, understanding and gave us a great deal! Would definitely recommend! read more

Audi Long Beach - Car Dealers Near Me - Signal Hill, California

What a day! Audi Long Beach was amazing. Our sales man, Zaid, couldn't have been better. Patient, transparent, knowledgeable, and the whole staff was accommodating, friendly and helpful. We got a fantastic deal both on the purchase and the trade. This is our second Audi and it's seeming like it won't be the last. Thank you all! read more

Audi Long Beach - '25 Audi Q7 - Car Dealers Near Me - Signal Hill, California

I had the most amazing experience at Audi Long Beach, especially when working with Robert who helped me find the perfect car and Aram who did all the financing for the car. From walking through the front door and leaving with the keys to the first car I have now purchased on my own (a beautiful Audi Q5), Robert and Aram made this the best experience possible. They were honest, kind, and funny which made it so much more fun, and they helped me make the best decision for where I am in my life and not just trying to upsell me. I will most definitely be returning when buying my next car down the line and look forward to working with Robert and Aram again! read more

Bilal did a great job at making my first time purchasing a car a very seamless experience! He and the other managers worked to get a payment I was comfortable with and was so accommodating - he even drove down to San Diego to get physical signatures from my co-signer! I arrived to pick up my new car and it was all set up with a bow, Bilal even offered to take photos of me with it. Im so happy with my new Audi Q3 and grateful to Bilal and Audi Long Beach for a great experience, thank you guys! read more

Audi Long Beach - Car Dealers Near Me - Signal Hill, California