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    BMW of Tulsa

    2.4 (74 reviews)
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    Services - BMW of Tulsa

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    16 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    2022 BMW X3 M40i
    Clinton H.

    Purchased a new 2022 X3 M40i, been a great vehicle and everything just customer service isn't all there. I've called with questions about some add-on stuff to my car (tint, black front grill, towing package, etc..) and no one ever got back with me on it. Fine, not a problem. I can find out on my own. So now a month into ownership I had couple questions as far as regular maintenance stuff and I called up there and get hung up on my first call. Second call I get transferred to service department and sit on hold for I'm not sure 20-30min at least, finally said screw it and hung up and found my self here.

    Chewed by A rodent. BMW of Tulsa discovered and repaired

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    2 months ago

    Miguel is amazing, takes care of me every time. Super helpful! I recommend going to him every time to be hassle free.

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    Page 1 of 2

    Ask the Community - BMW of Tulsa

    Review Highlights - BMW of Tulsa

    I let him know I was from California and that if I purchased the car I would be shipping it out.

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    South Pointe CJD

    South Pointe CJD

    2.0
    (110 reviews)

    I recently had a repair done on my 2022 Ram 1500 at South Pointe Ram and, unfortunately, I left…read moreless than impressed with how the financial side of the service was handled. I was charged $293 for a diagnostic fee, which was not rolled into the overall cost of the repair. This was on top of a $2,500 repair bill. At every other dealership I've been to, the diagnostic charge has always been applied toward the repair once the work was authorized--so this practice felt unfair and unnecessary. The staff themselves were kind, courteous, and understanding, which I do appreciate. However, it seems that upper management is more focused on profit than long-term customer satisfaction. While I paid both the diagnostic fee and the repair bill without dispute, this experience left a lasting impression. Because of this, I won't be returning to South Pointe Ram for future service, nor will I be recommending them to others.

    Complaint Regarding South Pointe Chrysler Dodge Jeep Ram Service Department…read more I am extremely disappointed with the service we received from South Pointe Chrysler Dodge Jeep Ram. We initially brought our Jeep in because it was displaying a "Check 4-Wheel Drive System" warning light. Upon arrival, a technician came outside, connected a diagnostic scanner to the vehicle, and informed us that several fault codes were present. Based on this information, we scheduled a service appointment for the dealership to diagnose and repair the issue. After keeping our Jeep for approximately one week, we were told that the dealership was unable to duplicate the problem. We were informed that the fault codes had simply been cleared and that no repairs were performed. We were also told that a recall had been completed during the vehicle's stay. When we requested documentation of the work performed, we were advised that the service advisor was unable to print the repair order and would email it to us. That email was never received. Now, only two weeks later, our Jeep will not start at all. This morning, the check engine light, service light, and charging system warning light all appeared. When I contacted South Pointe to explain the situation and request assistance, I was told that we would be responsible for the towing expense. This response is unacceptable. The vehicle was drivable when we brought it in for service. The dealership identified fault codes, kept the vehicle for a week, performed no repairs, cleared the codes, and returned it to us. Now the vehicle is inoperable, yet we are expected to pay additional money for towing and further diagnostics. To make matters worse, customers can no longer contact the service department directly. Calls are routed through an overseas call center, making it difficult to speak with someone who is actually familiar with the vehicle or the service history. Based on our experience, I cannot recommend South Pointe Chrysler Dodge Jeep Ram. The lack of communication, failure to properly diagnose and repair the vehicle, failure to provide requested documentation, and unwillingness to assist when the vehicle became inoperable have resulted in significant frustration and inconvenience. I am requesting that dealership management review this matter immediately and contact me regarding a resolution.

    South Pointe Chevrolet

    South Pointe Chevrolet

    2.0
    (72 reviews)

    Let me start by saying that I do not like writing negative reviews, however the consumer should be…read morewarned before purchasing from this dealer. I bought a brand new 2026 Chevy Trax from South Pointe in November of 2025. I have had to put it in the service department now three times due to the engine light coming on - twice for engine/transmission issues and once for emissions. The car is still under 8,500 miles, by the way. My last visit I was told that the engine was losing oil but they could not find the source of the leak. They put more oil in it and sent me on my way, this after sitting in the waiting area for 2 1/2 hours. After speaking with them I was told there was nothing that could be done and that I should check the oil every few weeks because they cannot trace the source of the leak. This is unacceptable on a brand new vehicle that I paid sticker price for. I also left several voicemails for the General Manager which were not returned and had to finally track him down at the dealership to express my concerns, none of which were meaningfully addressed. Nothing has been and nothing is going to be done by this dealership to make this "lemon" that they sold me right. Use caution before buying here because I can tell you they do not care about you after the sale.

    Do not trust anything they tell you on repairs! Boarder line Fraud!…read moreI was told transmission needed rebuilt. 7800.00 I took it to a transmission co. they said it was working as it should and it only needed fluid changed. 462.00 Last time they quoted work for over 3200.00 but gave me a deal... under2800.00 after telling them it was too much. So over priced and shady practices. I'm done!

    BMW of Tulsa - autorepair - Updated June 2026

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