I went earlier part of last year for a transmission fluid change in which I tip $50 for getting me…read morein and out in a short time. I wanted to show my appreciation. There are quite a few people recommended this shop either know the owners and too have had work done here. I trusted the recommendation to have a solenoid valve replaced here called last week to get parts ordered and scheduled in bcos I live up north but work in San Diego. I filled out scheduling a visit that got no response. So I decided to give them a call as I've spoken to Monica and she is the one that does all paperwork and order parts. She said she'd get quotes and call me back. A few days went by no response, so I call again. I'm working on it, I'll call you back. Today is a new week and still no response. It's shocking when I tell people who recommended me, what I've began to go through and their responses were to contact the Dunns because that's not how they do business. I have yet to do that but I'm considering the suggestion. I can't seem to understand why Monica's behavior has changed this way towards helping that shop earn business. Btw I also left a voice message and still no response. I'd honestly like to know is it because my skin color don't fit or is there something I'm missing? Because who does stuff like this to a customer for no reason. If the owners read this I have a quick question. Is my money no good for your business. Just asking. Thx

Same thing has happened to me as Vicotry M. I was thinking the same thing, maybe the wrong color…read moreof skin or didn't speak the right language. However they did fill the transmission with fluid. Still waiting to hear something. LOL. Like I'd use them after this.

Aloha all! I took one of my vehicles in for a California safety inspection. Jose and Eric did a…read moregreat job communicating with me to let me know what needed to be done on order to pass the inspection with the DMV. The car repairs were done efficiently and professionally and they provided me with the proper paperwork I needed for the DMV. For great quality of service, I highly recommend Poway Auto Repair.

Good quality of repair work for two separate accidents. I think the quotes were reasonable with…read morereasonable turnaround. Very smooth operation. Highly recommend this shop for your car's body work.

Freddie's was able to get our Toyota Sequoia in to get looked at because it was overheating. They…read morewere able to fix the car the following day and I was able to head back home 8 hours away. Reasonable price also.

Was referred from a previous mechanic whom I used for years. He retired.. and referred me to…read moreFreddy. Best choice! I don't like to move around and it's hard to trust people in this field.. this place exceeds my expectations.. grateful for them.

I wrote the negative review and you again tried to side step it. you said that a general price was…read moregiven for a auto trans ovber $3000.00 .yes you did checkit out before the ridiculis wrong diognosis. I did call 3 transmission shops. you were overpriced from $800.00 to $1200.00 and I still Got it fixed for under $200.00 . You wanted almost $1000.00 to pull trans to give me an estimate. does any body fall for that. because you now have a fish on hook. that is dumb. does any body think they want to be in that terrrible position and be in your cluthes with noway outof your deceit practices

I was referred to Factory Transmissions by my old smog guy (I will keep it clean by saying that…read moreplace doesn't smog my car any longer--as they caused the transmission failure). I was sick with fear when I found out I had a transmission problem in my old SUV that I strictly use as a second car--I figured that fixing transmissions wasn't an inexpensive task. I had a great experience at this shop. Brian was always great when I called in and I even spoke with the owner Gerald during the "diagnosing the problem" phase. My car needed a lever replaced which took quite a bit of labor to removed the transfer case etc (or that is what I was told). The final bill was $309.10 (cheap for a transmission job). I would say that regardless of price ( I would have paid more) the experience was superb and I think that these guys really know their business. Come to find out, the owner is on some San Diego AM radio program on the weekends--I plan on listening this weekend! When your car gets F'd up you want the best--I did some research and I am glad it was this shop that fixed my car. They warrantied the job 12 month/12,000miles (because it was a minor repair), Otherwise it is a 3 year warranty Included in that price was also a Transmission service--filter, gasket, fluid, etc. since they were already in there... I also learned that they have another repair shop in Santee.

A+ Autocare is the real deal…read more Outstanding customer service, fair and honest pricing, and excellent communication every time. In an industry where it can sometimes be difficult to know who you can trust, A+ Autocare has earned ours completely. They are professional, knowledgeable, straightforward, and genuinely seem to care about their customers and their vehicles. Being family-owned makes the experience even better. They take the time to explain what your car needs, what it doesn't need, and why, without ever making you feel pressured. A+ Autocare is truly a Poway institution. We used to live much closer, but even after moving farther away, we are still willing to make the drive to Poway because we know our cars are going to be taken care of the right way. If you're looking for a mechanic you can actually trust, go to A+ Autocare. You'll be glad you did.

I was referred to this auto shop by a neighbor and so glad I was. The staff was wonderful and very…read moreeasy to talk to when going over recommendations of additional repairs. Also I like their no haggle approach when going over the additional recommendations for service after they do their complimentary inspection. . I called to get a quote for an AC service and flush and they were so much cheaper than the dealership and nearby shops. Very easy to make an appointment and they give you a discount if you're a AAA member. They also provide a ride back home if you live nearby. Will definitely be back for other car repairs when needed.

I brought my vehicle into Total Care Transmissions thinking I had a failing alternator. We've been…read morecoming to Julio and his family for a few years now for our everyday cars and once to rebuild our family's classic car. He did a quick preliminary diagnosis and gave me a fair quote for the alternator parts and labor. A few hours later, instead of just doing the expensive repair, he called me and explained that the alternator was actually fine -- the real problem was a wire that was shorting out and causing the symptoms. The repair ended up costing significantly less than expected because they were honest enough to fix the actual issue instead of replacing parts I didn't need. I also had them change the fluids and filters while it was there. He said it looked like my spark plugs needed changing as well. Everything was completed quickly and professionally. It's hard to find shops that are this honest and transparent these days. Highly recommend Total Care Transmissions for their integrity, communication, and quality work.

Like other yelpers I had a terrific experience for the critical service of getting our 2009 Honda's…read moretransmission fluid changed. I've learned this service is not offered by many general auto shop's ( like Firestone where we go normally for routine repairs). I learned it's recommended every 40-50K miles. .....and we were really overdue. JULIO got me in/ out in less than an hour. He's really professional, efficient, knowledgeable and GOOD PEOPLE!!! Now I have to get our other Honda in ASAP Look no further than this great business for specialty tranny works !

Poway Imports is locally owned and has expert mechanics for just about any vehicle…read more They are care and exacting and treated my car as their own. My entire family has now begun to use this business for all auto issues Thank you Chris

I am now having both my 2006 BMW 330i and my wife's Benz E350 Wagon services at Poway Imports…read more The team really takes care to provide top quality repairs, is very fair, and stands behind their work. We had a suspension issue with the Benz recently that required several parts replaced. The issue seemed to be reoccurring. Poway imports observed the problem, performed diagnostic work, and replaced the part under warranty at no cost. I didn't know that they actually warranty parts for 2 years! On a previous repair, they actually ended up fixing a disconnected wire that they found which appeared to be some sloppy work from a repair at another dealership. When we discussed the issue, I was able to speak to both the owner, Eli, and the technician that found the wiring problem. I could observe that the technicians pull the owner, Eli, into any type of complexity that they run across. So there's a real sense of team work. Lastly, I observed that the AC was performing poorly on my 3 series. I could see some gunk on the high side Schrader valve and figure it had started to fail. I asked Chris, who runs the front desk about it. He said that they always replace bot Schrader valves in their standard AC "tune up" service. It helps when you have such a knowledgeable team! I highly recommend!

I was going to another shop until I spoke to Debbie on the phone, SHE sold us, meaning we had made…read moreour minds up to pay over $500 for automotive services at a closer location, but her kindness and attention to what we needed reflected the values of the company, se we drove further because of her customer service, so she sold us because of her customer service, we do have other choices but she made the difference.

Something chewed through my window washer fluid hose and after the typical rip off quote from the…read moredealer and a couple other places with long waits, I luckily found Miramar Automotive. They were wonderful from the first phone call to my arrival 20 minutes later, to the actual repair 10 minutes later, all at a very reasonable price! Katie was so kind and friendly and Juan was so quick and efficient. Can't say enough about this place and I will def be returning the next time I need anything done to my car. Thank you Katie and Juan!

I don't like giving poor reviews for work not actually done, but these guys didn't even bother to…read morereply. I waited a week with no response. I guess they just didn't care.

Boris was quick to respond to my message and came within an hour. It was a quick fix and explained…read moreit well. Great experience overall!