I had a rental property lose heat on the worst day of the year when everything was frozen over…read more John went out and skated his truck to my rental, resolved the issue, and charged me as if there was no weather shut down. Highly recommended. Reliable, honest, and fast.

I've used John for HVAC repair and replacement for the last 10 years. He's always professional and…read moreaccommodating. Recently we ran across a city inspection issue with my 50 year old house. John drove the resolution working closely with my electrician. Highly recommended.

Very happy with FrostyMist's work. They came out in an hour to look at my broken A/C system. I was…read moreapprehensive since I'd had another company come out and not fix the problem but FrostyMist's technician Isaiah came out and diagnosed the issue as a broken blower motor within the hour. The quote to fix was reasonable and Isaiah fixed it and double checked my A/C unit no extra charge. I also appreciate the info Isaiah provided on when I'd need to replace the old unit and suggestions going forward. My A/C is finally starting to cool the house down and I'm grateful. I'll be using FrostyMist going forward for A/C needs.

It was great to work with Felix! He was very responsive, was there within a couple hrs, and got…read moreeverything done quickly. Very reasonable price. Thank you!

I've used Frank twice now. Both times he was punctual, friendly, honest and helpful. He gave me a…read morerough estimate before the visit and the price made sense. But before he came out I noticed the unit didn't seem to be working right. He could have royally screwed me. He did an amazing honest job. He is the only guy I will trust with my hvac!!!

Came out, serviced the AC, at a good price. No complaints. I will now write out more words because…read moreyelp demands it.

Fast response time (on site the next morning), reasonable pricing, had the needed equipment already…read morestocked in his truck, honest and helpful technician, informed me of additional services offered, but was not pushy. I will use again!

Very very Expensive! They not only charged $96 for diagnose fee, but also they charged $285 for a…read morecapacitor, which is sold for $30 on Amazon, exact the same one, same model, same package. I can understand you want to make money, but 9.5 times of the price of the same product? That's not decent at all. I would not recommend this company to anyone!

This company is truly amazing. They work hard to resolve issues and troubleshoot way beyond the…read morenormal "oh I think it's a freon leak so replace it". I love their dedication to the skill and craftsmanship of HVAC related work. These guys and gals are the best there is!

DO NOT DO BUSINESS WITH THIS COMPANY. They do not properly identify what is needed for a successful…read moreinstall, and do not properly address issues when they arise. Sorry for the long review...but please read on to hear my horror story with this sorry excuse of a company. I don't normally write reviews (good or bad), but my poor experience with this company cannot go unheard. I feel obligated to warn others of their frankly criminal business practices. I originally called them out to take a look at my old HVAC that was no longer producing cold air. They identified the Freon was low and filled it back up. Worked well for a bit, but then got low again...indicating their was a leak in the system. The unit was so old, we decided to replace the unit instead of fixing it. The new unit was installed, but not without issue. I chose what they described as their go-to brand - American Standard. Apparently their technicians do not know how to install their go-to brand, because it took several days and several different technicians to get the install completed. A year later, the unit began tripping the breaker any time it went to the 2nd stage. Took them 3 days to come out (when approaching triple digit temperatures), charged $150 service fee and $450 in parts and labor to add a capacitor to the setup (a $50 part and about 10 minutes of labor). Did not fix the problem. Tech came out again, and said it seemed to be an issue with the breaker and that I needed to call an electrician to diagnose and solve the problem. Ended up paying $300 for an electrician to come out. When he took a look at the install, he was flabbergasted. He could not believe what he was seeing! He identified the unit was installed on an aluminum electrical line, that was severely undersized for the unit installed. He said no respectable company would EVER do this kind of shotty work. He said replacing the electrical line would likely cost a couple thousand dollars, since it was on the other side of the house. When I called Smart Air to let them know of the situation, the dispatcher was very dismissive. She said she would have their lead install tech follow up with me, but of course I never heard anything back... That is when they went dark despite several additional attempts on my part, and broke communication with me entirely. I ended up having to pay an electrician to run the new line on my own dollar - several thousand dollars - and now I'm finally back up and running.

We just for a diagnostic and quote from Jack J. He we amazingly professional. And very likeable…read more Even our cat liked him and he only ever hides under the bed when company comes but he simply adored Jack. The diagnostics were well-documented and photographed. He walked us through everything in detail and answered all our questions. He issued a quote in a very timely manner, broken down by line item, and he walked us through it in detail. He even helped us learn the end date of our warranty. He could not have been more thorough or professional.

Our Villa needed special attention in the sink/dish washer area of our home on a Sunday!! I was…read moreable to easily go on line and book an early appointment. Monday morning, I got a call from Parobek Plumbing, who assured me that although they were booked solid, they would do their best to send one of their experienced technicians. Within several hours Waylon was on his way to give us a true inspection of issues. He gave us three different options to meet our needs and as soon as we gave the green light, he was working as fast and efficient as possible. My wife felt relieved that within several hours, Waylon had tested our system and was ready to wrap it up!! He also gave us a bid on several other projects we had held off on and look forward to booking Waylon again in the future with some of our bigger projects. I highly recommend Parobek Plumbing & AC.

The tech was polite, on time and very thorough. I would recommend for sure…read more I will likely hire them for a new system install.

Great communication, showed up on time, and did great work. Isaac replaced our condenser, followed…read moreup on our warranty, and left everything in working order.

What can I say?? We called and spoke to the owner and let us know they would be out the next…read moremorning due to the time we called, late in the evening.. Mike, a friendly and kind young man, showed up with a smile, he explained everything and answered all the questions I had. He even explained how the a/c unit operates. The price was affordable and he was just a polite. I will be following up for a yearly visit to make make sure the a/c unit is operating correctly. Thank you! Please call them and get your a/c unit in working order before problems occur. Stay blessed.

Trevor absolutely saved the day! It was 40° outside and we wanted to turn on the heat. Our Nest…read morethermostat started giving us an error message and the vents were blowing cold air. After calling about 10 other HVAC places that all gave me the run around in some way, I called Country Thyme and am so thankful I did. Anthony, who answered my initial call, was so polite and was the nicest and most coherent person I talked to all day. He got me scheduled, and Trevor showed up quickly on the same day and diagnosed the issue and replaced what needed to be replaced. He went above and beyond and got our system back up and running in no time at all! His prices are so reasonable and fair for the quality of work he does. I'm relieved that we now have a reliable company we can call with any heating/AC issues we have in the future. I 100% recommend Trevor and his company to anyone who is looking for someone honest, thorough, and knowledgeable. I can't say enough great things about Trevor and Country Thyme!

Come out on a Sunday. Fixed the AC and cooled down house quick! Very professional and knowledgeable…read moretech.

The AC was not cooling enough and Wilmer came by immediately and diagnosed that coil was leaking…read more He kindly gave me a couple of quotes with different options. We had to wait until the part to arrive in, but the fix was prompt. He also made sure the compatibility of the part with the new refrigerant, paying attention to details. The pricing was reasonable and competitive and the communication thoughout was very responsive. Professional and high quality service and I highly recommend them.

Jacob and Bryan did an excellent job on my spring HVAC check-up. Since I had a new system installed…read morejust a few months ago (by Service Wizard), it was reassuring to see everything running perfectly. They took the time to thoroughly clean the condenser and ran multiple tests on the attic unit to make sure everything was operating as it should. What really stood out was how they walked me through the entire process at the end, showing photos and explaining each step. It gave me a lot of confidence in their work and attention to detail. I'm very happy with this company and would highly recommend them.

**1/5 Stars - Big Waste of Time (and almost a lot of money)**…read moreI wanted to like Service Wizard, but my experience with them was incredibly frustrating. My AC condensation pipe was completely backed up and needed to be flushed. Their tech arrived on time and seemed very professional, spending about an hour and a half working on the unit and inspecting everything inside and out. However, he couldn't find where the evaporator line exited the house. His solution? Install an external pump and run a whole new drain line. The rough estimate for that was, well, a hell of a lot more than the $15 fee they charged me just to come out and take a look. When he left, I still had the exact same broken AC, was stressing over an exorbitant bill to fix it, and somehow found out I'd been signed up for a $15-a-month service plan that entitled me to another check-up in six months just in time for winter. Hoping to just get it resolved, I reached out to Service Wizard via Yelp later that evening to see if they could come back today to do the work the tech recommended. I never got a response. Frustrated, I called a different AC company. They actually answered the phone, sent technicians out right on time today, and those guys spent **five minutes** at my house before finding the external line, repairing it, and flushing my system. Problem completely solved in under five minutes, and the fee was incredibly cheap compared to the massive quote I got from Service Wizard. I will definitely be canceling my $15-a-month contract with Service Wizard and won't be recommending them going forward. Save yourself the headache and call someone else!