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    Bob Baker Mazda

    4.0 (376 reviews)

    Services - Bob Baker Mazda

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto general diagnosis

    Bob Baker Mazda Photos

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    Recommended Reviews - Bob Baker Mazda

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    Reviews With Photos

    The new Mazda 3!
    Jacob S.

    First of all, I really hate car shopping ... Like, really really hard car shopping. Used vs new, a dozen brands with a thousand marketing terms, etc. Most dealers are awful, but Bob Baker Mazda was great. Relatively low stress, and extremely efficient. Fred was polite and got me in and out about as fast as I could hope for. Bonus points for offering me a free mask during COVID - I had forgotten mine in my old car but they took care of me. Obviously, dealing with the finance department is never fun. Make up your mind before going in if you want/don't want extended warranties, etc. I was a little disappointed that the way they described some of their packages was a tad misleading once you actually read the fine print, but I suppose they have to make money somewhere. Additionally, the rear window wasn't super foggy on the inside when I received it. It didn't occur to me until I got home or I would have made them fix it. The window is so cramped it took a good 15 minutes to clean it myself. They missed a couple spots on the inside as well, but these were easy enough for me to handle. When I went back to later to actually pick the car up, Fred took a few minute to show me around the new features and answer my questions which was nice. All in all I'm going to only take one star off. Substantially better than my Honda and Toyota experience, slightly better than Hyundai and Kia, and about on par with the dedicated Mazda dealers in SoCal.

    Allison R.

    Purchased a new Carbon Edition cx-5 from Fred, and wow; what and exceptional experience. I will now buy all my cars here with him. Thank you again for your professionalism and expertise. Allison Rosander

    The dealership. Brought car for service
    Gabe J.

    Had an appointment for regular maintenance. Oil change, filters, etc. Customer service changed from a few months ago, lots of new people, new procedures. You used to drive in for service and someone would greet you and take information from your car. Now you drive in, walk to service desk and it's confusing where to go, all sorts of people behind monitors and on the phone. You wait for someone to see your standing in front of someone's desk then finally will tell you to go elsewhere. After they took my info I asked where I could wait, they said the trailer you drove by is where you can wait. They did have someone to tell me to find a chair and sit & they had coffee and water. I do love that they video their recommendations and provide a list with prices, but normally too high than I can get elsewhere. Among a few things they recommended, tires were the priciest but they seemed to have similar pricing to what I found so I was going to say yes, but after researching the tires, found they were poor quality and could get better quality for same price. I was texted to go to service desk in 15 minutes and again, confusing on where to go, until someone sees you just standing someone will ask to help when they are finished with work they are doing. They used to wash your car after a maintenance service but they don't do that anymore. I prepaid for maintenance and have to come here, I have 1 more than I'll go somewhere closer and hopefully it's a better experience like it used to be at #BobBakerMazda in Carlsbad. I rated it a 3 because no one was rude so an extra star for that, plus the sales guy in the trailer was nice enough to show me empty chairs of where I could sit, that was nice, worth an extra star.

    Customer lounge - complete with drinks and snacks.
    Darryl G.

    We just purchased a used car from Bob Baker Mazda, and we couldn't be happier. From the first interaction with somebody over the phone, test driving the car, through purchasing, right the way through to the service department, we were met with nothing but absolute professionalism and courtesy. Max was a pleasure to work with - And he made the process of buying a car quite enjoyable.

    Thanks Fred and Bob Baker Mazda!
    Katherine W.

    What a wonderful car buying experience!! A special thank you to Fred! My boyfriend and I are young and this is my first time buying a car. That being said, I was pretty nervous. Didn't know what to expect, didn't want to get overcharged or scammed, etc. All those worries went away when we met Fred. He made the process so easy and was so kind! We had a lot of questions and he answered them all honestly and in-depth. When it was time to actually buy the car, once again I was so nervous but he walked us through it and was so very helpful. Thank you so so so much Fred, because of you we got our dream car :) So Fred was wonderful, but the Bob Baker dealership as a whole was also great. We got AMAZING deals and financing on our brand new car and no trickery was involved at all. I say that because when I was researching car buying, I came across lots of videos and articles on how to spot fake/unnecessary fees and charges that dealerships sometimes tack onto the car bill. I went in ready to spot those charges and negotiate them out of the contract but they were nowhere to be found! Overall I am so happy with my experience and LOVE LOVE LOVE my CX-30

    Turbo:)
    Marla M.

    Just bought my second Mazda from Bob Baker (first time-9 years ago:). Once again, I had a very pleasant car buying experience. Clisley was extremely helpful and I didn't feel any pressure to buy from him. The staff in finance department were equally helpful. Just an FYI: they only accept up to $5000 on credit card. Best of all, I got a new car that I LOVE. Watch out! I've got Turbo now;) Zoom Zoom!

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    Ask the Community - Bob Baker Mazda

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    I hired Kevin at Carlsbad Mobile Mechanic to diagnose an issue with my vehicle, at which point he…read moreadvised and recommended a radiator replacement. Before approving the work, I specifically asked in writing whether the parts being used were Nissan OEM or aftermarket. I received a direct response stating: "These are OEM parts." Based on that written confirmation, I agreed to move forward with the repair and payment. After the work was completed, I began experiencing serious issues with my vehicle, including stalling to the point where it was no longer safely drivable. Due to these failures, I had to take my vehicle to Nissan for further inspection. During that inspection, it became clear that the radiator installed was not OEM. Nissan also confirmed that OEM radiators would not present the way this one did, including the absence of proper identification. In addition, the coolant/transmission lines had been modified using generic hoses and clamps--something that would not be necessary with an OEM radiator, which is designed to use factory quick-connect fittings. These findings directly contradict what was promised to me in writing prior to the repair. As a direct result of the improper parts and installation, my vehicle sustained significant damage totaling over $15,000 and became unreliable and unsafe to drive, requiring additional time, expense, and inconvenience to address. When I attempted to resolve the situation, I requested receipts and documentation showing where the parts were purchased. These were not provided. In California, automotive repair providers are required to provide documentation and itemization of parts upon request, including itemized invoices and parts information, yet Kevin failed to do so. Instead, I was told that I was a "nightmare" customer and that I was "giving him a headache." He also attempted to shift blame by suggesting the damage must have been caused by a collision or another shop, despite the timeline and circumstances clearly tied to his work. Since then, my attempts to follow up have been ignored. At no point was I informed of any substitution, nor was I given the opportunity to approve the use of non-OEM parts. The use of OEM components was a key factor in my decision to proceed. When a mechanic diagnoses a repair, recommends replacement, and explicitly confirms OEM parts in writing, there is a clear expectation that those terms will be honored. That did not happen here. I strongly recommend that anyone considering working with Kevin at Carlsbad Mobile Mechanic verify all parts being installed, request documentation, and thoroughly inspect the work before accepting completion.

    My mechanic ghosted me so I was looking for a mechanic ASAP through yelp, and he was one of the…read morefirst people to reply to me, and I was pleasantly surprised that he was Mobile. He came on time and did the repairs. I hired him again and he came on time, did the repairs (oil leak and 2 censors) and was done within an hour and a half and solved all the issues that I've had ongoing with my car. If I would've taken it to a shop it would have been sitting there all day. FYI I have a hybrid and not every one can work on this type of car. Definitely using again.

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    Is it possible to give 6 stars?…read more On a road trip and passing through Carlsbad, our turpentine belt blew on our Sprinter van that left us broke down on the side of the road. We called Dave's, explained to them what was going on, and got the car towed in to the shop. From the moment we came in to the moment we left, we knew we were in good hands. This shop was very honest and transparent and did a really great job with the repair. We enjoyed a sunset run around town and the before our run was done, the car was ready to go! Our Sprinter van is older and we have been to a couple of different mechanics in different areas. Dave's is the gold standard. If we lived in the area, they would be our shop. This is the best experience we have had with a car mechanic and would consider ourselves lucky if we broke down near his shop again.

    We already had a great impression of Rich and A Better Auto Repair because he had helped our…read moredaughter with her car a few times. His prices were very reasonable (after shopping around) and I was impressed with his efforts in confirming any problems before doing the work. So recently the dealership told us our rear brake pads were down to 2mm. I didn't have time that day for the dealer to do the work, and then decided to have A Better Auto Repair do the job. They removed the wheels and confirmed with photos we still had 5mm of pad left. They had every incentive to just go ahead and replace the pads, but they were honest enough to let me know I still had life left on the pads and could wait to replace them until worn further. They even topped off the coolant. Enough said. I'll be returning.

    Bob Baker Mazda - autorepair - Updated May 2026

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