Found a screw in my tire and this was the closest shop I was too and it was a God send because we…read morewere in and out of there fast with the most friendly honest people and it didn't cost an arm and a leg, I highly recommend and I'll be using this shop if I have anymore problems.

Every time I've gone here, the mechanics are great, professional, and always go the extra mile to…read moremake sure they've not only fixed your issue, but have done an inspection. on the car and any problems they'll show you on the car itself and even give you advice if you want to fix things yourself. Monro in Leroy NY is the only place I'll take my car now.

Service and honesty have dropped off at KM. Was recommended there but apparently there is no room…read morefor new customers. Service takes WEEKS and is often done wrong or not at all. Bring your own parts and have a list (even if its one thing) because your vehicle will sit there for weeks until you get a call saying, "what was wrong?" Or "it's done" when it is not. Charged for wrong parts, jobs are continuously done wrong. They claim they want to save you money, but they want to see you coming back over and over for the same problem. When you're constantly taking time off work because KM has had your car for almost a month, or when you have to keep coming back because the job was done incorrectly, that's not saving money. It's racking up man hours that you pay for, when the job was simple and ANY OTHER mechanic could do it in a day or two, at KM you'll be charged exponentially because man hours are through the roof. And when you have to bring it back because it was done sloppily and incompletely this does not save money either. Do yourself a favor, find another mechanic or do it yourself.

From the owner: brakes, engine, transmission, alignment,read more

In my experience Sean has always gone above and beyond. Highly recommend. Subaru whisperer.read more

this is one of there favorite deceptions. you take your vehicle in for a check engine light. they…read moredo a diognostic and tell you it needs an oil change . they charge you for both, then reset the engine code . within a month or two your back with the original check engine light.

Chris was honest, fair, and did quality work. Would go back for my auto needs. Had all rotors and…read morebrake pads replaced.

I have to say that Castilone Dealership is rated #1 in Western New York…read more.... This is the second time buying my vehicle from them. The first time I was so excited to get my 2017 Jeep Renegade and they did everything in their power to get me in that. It was difficult because my credit was poor. But they did it!!!!! Now that my credit is good they got me into a 2018 Jeep Renegade at half of my APR was 3 years ago. Pleased with Will, Corey and Casey. You guys are the best. No need to go to any other Dealership people. Castilone is the #1 Dealership in my family

I ordered a cadillac converter for my 19 dodge charger. Then I asked them to return it. because I…read moreneeded 02 sensors only and I was told I can't return it n was told they told me over the phone when I ordered it.. I record all my phone calls n not once was I told I couldn't return it so now im out 700 dollars unless I seek legal action

Tom at Dan's Service was absolutely outstanding in service. I limped in one night after hours with…read morean Enterprise rental car with a flat . THE CAR HAD NO JACK IN THE TRUNK. Tom under standing my perdicament graciously ,with a smile grabbed my spare ,swapped it with the flat,checked the pressure ,tightened the lug nuts with a torque wrench and sent me on my way. Thanks Tom and thanks Dan for having a guy like him at work.

Making an appointment was necessary for me. I was told I may have to wait 2 hours but I was done…read moreafter 1 hour. Serviceman made sure they had potential needed parts for my repair. I was happy with the final bill. I will return in the future when needed! And recommend them!

Scott and his staff at Nichols Service are the very best! Not only as knowledgeable mechanics, but…read moreall good people too. Scott will even sometimes work through lunch, with a sandwich in one hand and a socket wrench in the other! We are from out of town, had a vehicle breakdown, and even though it was a busy Monday, they got us in the quickest they could the very next day. Great communication, and a solid repair that was done well. Scott did the repair as needed; not some inflated price or reason...just did the job right and got us on our way. Very personable, and even took time to thank us for choosing his business. We were thanking him! If you want the very best service and repair, choose Nichols Service in Brockport!

Yesterday a warning light (brake) came on and I immediately called Nichol's Service and asked if I…read morecould possibly get my car checked out and I dropled it off, next morning, they called and it was the tires. did O/F change ,checked car over etc. Scott and crew are awesome. They treat all customers like friends. Thank you all so much for making my life saf driving my car.

Been doing business with them for over thirty years. Since the new ownership took over we had…read morethem work on two vehicles after Collison. First time, issue with paint job, they fixed with no issues. Second vehicle paint was flaking off of vehicle after two months. After I called them, they refused to fix it. I would not recommend using them.

Very professional, excellent customer service. And amazing detailed work. I was kept in the loop…read morethe entire time of the repair

I highly recommend Chris at Mac Fleet. He's prompt, reasonable, knowledgeable and very…read moreaccomodating. He figured out what was wrong right away, even when roadside service missed it entirely. His invoice reflected a fair price and the ability to pay online was very convenient. Superior service, superior value.

Mac Fleet agreed to send a mobile technician to perform a pre-purchase inspection on a classic car…read moreI was considering buying. This normally involves everything that is checked during a state safety inspection, but with additional checks on the functionality of the vehicle and its systems (electrical, cosmetics, etc). I requested an engine compression test, and was told it would involve more time, which was fine. What I received: 10 photos of the undercarriage and two lines about the seller being old and needing to sell. No start. No compression test. No other photos. No evidence anything else had been examined. Chris was polite and apologetic, and he did adjust the invoice, but I was left with no clear idea about the vehicle, despite paying for exactly that service.

I just bought my 5th vehicle from Shane Hogan at Bob Johnson in Leroy. As always, Shane was the…read moremost professional and courteous salesman I have ever done business with. We worked the deal via text messages and it was in my driveway, gased and clean without issue. I would recommend Shane to anyone seeking a new Chevrolet/GMC.

Justin at LeRoy worked hard to find us the car that met our wishes, then helped work a deal to make…read moreit even better. Everyone we dealt with in person and on the phone across Bob Johnson dealerships was friendly and helpful.