It was an absolute pleasure working with Jennifer, Anthony and Chris at Bob Mills Mitsubishi!…read moreGetting a bigger car has been a dream of mine that I didn't think was possible. With the help of this team and our family, we were able to make this dream come true! I am eternally grateful Jennifer was so patient with us as my toddler was running around the dealership like a crazy person Every single person there was so helpful and they made the process so easy! Buying a car doesn't have to be stressful when you work with good people!

Stay away from Bob Mills Mitsubishi. They're still running the same old bait-and-switch tactics. I…read morewas told "income is your credit," zero down, and no payments for 90 days. I made it very clear ahead of time that my credit was challenged and that I was only coming in based on those terms--and I was assured it wouldn't be an issue. The reality? Over 10 hard inquiries on my credit, and then I'm told I don't qualify unless I put $6,000 down. Completely misleading and a total waste of my time. Spent two hours there and left with the same car I drove in with. Do yourself a favor and go somewhere else.

Great place to buy a new or used car! They are the friendliest around. Lee Neal was very helpful…read morewith my last deal. I will definitely be back.

horrible sales person wouldn't even show us a jeep…read more I wanted tried to push me into a car I didn't ask for wasted my time

Okay. If you are looking for a Nissan vehicle, ask for Charles at this location. He is a gem. The…read moreonly draw back is that is limited in what he can do when it comes to trade-in. While we were sent a link from GRAND STRAND NISSAN before we came in, that shows the approximate value of your vehicle, they could not come within $1,500 of the minimum value of our vehicle, even after at least three attempts and 3.5 hours (offers on their part) Do they actually send you this vehicle value link only to get you in the door? How much trust do we now have in new car dealerships after the debacle today? Do not fall for this trick like we did.

Terrible Service Dept…read more.. Bought 3 cars from Grand Stand Nissan. Service Dept will STOP me from buying another. The absolute worst service department. You walk into service, 3 people staring at their computer, you have to say something to be welcomed. Highly unprofessional. I made a follow up appt for my rear brakes, they quoted 2 hours, it took 3 HOURS. When I asked for update after 2 hours, the service manger came out and acted like it was being impatient. It take 1.5 hours to do rear brakes. What annoyed me was he made it sound like I was unreasonable for asking him why it was taking so long. To top it all off, they charged $529 for rear brakes.... The parts were only $150. Gouging their repeat customers... SAD.. Horrible service department.

I purchased a used BMW from them and 2 weeks later it was in the shop for a sound in the right…read morefront end of the vehicle. Of course, they didn't find where the sound was coming from, but they did find that the vehicle had a leaking radiator. So that was fixed but they also found that the weld between the radiator and the bumper was cracked. They said that they would have to replace the part that was welded which was going to cost over $1500. I took it to a welder and had it repaired. They do not have a welded, so they rather replace parts. Which I think is ridiculous! After that being said. After those 2 weeks I had to take the vehicle was back in the shop for another sound on the left side. Which they found and took care of it. It was a small piece of wood stuck in the brake. I left the vehicle there again for another week so they can try to find the same sound that I was previously hearing. They finally found the sound!! The hydraulics shocks needed to be replaced. I would NOT recommend this dealership to purchase a used vehicle from. They do not inspect the vehicles thoroughly before reselling them. As I was told by the sales manager they check to see if the vehicle is safe to drive. They check fluids and change windshield wipers if needed! What a joke!! They don't seem to care if the vehicle isn't sound to resell! I will Never do business with them again! Buyers be a were!!!

Oil change - routine service. Excellent client service care. Nice lounge area to wait for vehicle.read more

Walked in to get an oil change and walked out with a new truck. Finances guy Joe and salesman Sam…read morecouldn't do enough for me. So easy, so professional! Will always go back.

Fire the female service writer. What a joke this place is…read more Asked for alignment and oil change she told me it did not need an alignment and they never changed the oil. When I ask you to do something I expect it to be done, took car to bell and bell in little river and they took care of everything oh and it was out of alignment. Stay away from this place

Great place to purchase a used car. This is a friendly and no pressure used car dealership. They…read moremake is fun to buy a car. Had a small problem and they did the repairs fast and no haggle or questions. They are not only a great place to shop and buy but they do stand behind the cars they sell.

Waited thirty minutes at parts desk, pressed service button twice, told two people I was not being…read morehelped, all a waste of time. Left and orders parts online. Very bad 1st and last experience with Sparks

I bought a 2026 Highlander at Sparks Toyota in December 2025. Within several days, I had decided I…read morewanted to return it. I was told they would not take it back. Four months later , I went back to Sparks to ask if they would buy it back. Per the sales person, I paid 42,000 for it in December 2025. They offered me $ 35,000 initially, then changed it to $38,000. Words were exchanged between the salesman and my significant other ,and we essentially thrown out of the dealership. Two days later, I went to Carmax, and they gave me $46,000 for the vehicle, and gave me a great deal on another vehicle.

Good cars for a reasonable price. Really nice service personnel. We have bought two vehicles here,…read moregood experience both times.

Absolute crooks. Every stereotype about used salesmen and mechanics apply to this business…read more I purchased a car from North Carolina, the clutch of which failed immediately upon it being delivered. That'll be a separate review for that dealership, but I digress. I took it to Hyundai since the car was a Hyundai Veloster, thinking they would have the expertise to fix their own brand of car. They charge me $3k to fix the clutch. My boyfriend picks it up, drives it 13 miles to work and back twice, and the clutch fails again. The dealership takes absolutely no accountability for the failure and blames my boyfriend for "driving it badly." Bro. My boyfriend has been driving manual for approx 20 years, and even a 13-year-old practicing driving on mommy's car wouldn't have resulted in that severe of a clutch failure after four short drives (which the service manager Jason shamelessly lied about and said there were 200 miles put on it since the repair. Not true. I know where that car was being driven and how long it was driven for. Pure gaslighting tactic.) I consistently tried to reason with Jason explaining that I recognized everything regarding the reality of the situation, and he was consistently condescending in his lies. Jason... I still know my boyfriend didn't destroy this clutch. Your employees inadvertently admitted that they encounter very limited instances of fixing manual cars, and that was evident by how mine was repaired. But it was the manipulation and refusal to take responsibility for me. I begged them to examine it for free to make sure they installed the new clutch properly. They refused for two weeks straight. I had to have it towed away back to my home to do God knows what with it after paying this dealership $3k to fix it, have it fail again almost immediately, and have them not even be willing to investigate the POSSIBILITY that they f*cked something up. Avoid, avoid, avoid. Do not buy a car from here, do not take your car here to get it fixed. They're scumbag liars.