The service here is always top tier. Most of the salespeople are very knowledgeable about firearms…read moreand they are very professional. Turners has pretty good deal during their sales and they tend to get pretty crowded during the weekends. It's best to schedule an appointment in advance or come in during the weekdays when there aren't hordes of people purchasing firearms. Overall, they have well priced firearms with solid value, and if something isn't in stock at the store , they can transfer it from another store for free . You just have to wait a few days for the transfer. Will continue to support this business. Great selection at overall competitive prices locally.

TLTR: Great Staff, Dreadful Wait…read more I've come here four times, and the first three visits each had to wait almost 2 hours. One time I got a text while I was waiting in my car saying it was my turn, but when I walked up they said they hadn't called my name. Peoples names get skipped or repeated. The fourth visit was finally fast (about 15 minutes), but only because I used the appointment QR code outside the door and told the cashier. When being helped, the customer service is good. Shout‑out to Larry and Jason for being especially helpful and informative. Make sure to check what ammo your range allows before buying in bulk.

I generally leave reviews for restaurants and never would I thought I'd be leaving one for a tackle…read moreshop but I couldn't justify not leaving one. I wish I can give it 100 stars. The professionalism and customer service was outstanding. As a casual amateur fisher-dad that doesn't want to disappoint the kids (and wife lol) every time we go fishing, I would like to sincerely thank this shop and the staff that assisted our visit here last Sunday. Not only did we feel welcomed, we were taken care of with genuine kindness and helpful information. I wish I remembered the employee's name, he was the only one there on a Sunday morning, but he was excellent. He helped answer all the questions we had about our fishing trip to Castaic Lake for the first time. He showed us all the recommended baits/lures/tackles, educated us on different casting setups, and took the time to show us how to efficiently and effectively tie everything together. With his recommended products and setup (that he helped put together) on my daughter's toy fishing pole, she caught her first fish (bass!) within 10minutes of being on the boat. At the end of the half-day fishing trip she caught 2 and the wife caught 1 all with the products that he recommended. Not too bad for first timers there on a "slow" day! Thank you Tackle Express! We'll definitely come back for our next fishing trip.

Amazing shop. The guys working there were super helpful and very knowledgeable! Top notch customer…read moreservice. Will definitely be back again. Thank you!

Love coming here to stock up on my fishing supplies before a weekend outing. Steve is super…read moreknowledgeable. incredibly friendly, and provides amazing customer service. If only all businesses could operate like this. I HIGHLY recommend coming here for all your supplies.

I love this spot. I've been here two times and the owner is very very helpful. Gives good advice…read moreand always puts me on the fish with the right lures. Prices are decent also.

Worst shop I've ever been to. Don't come here. A complete mess of product in boxes all over the…read morefloor across the store. Why is your store open for business if 75% of your product isn't on the shelf? I got my finger stabbed by an opened lure while going through a box of unassorted fishing items. I told the 2 employees right next to me and the employee tells me afterwards to not look through boxes even though I had been looking for 5 minutes right next to her. Thanks for the heads up afterwards, that makes sense. I absolutely would not recommend coming here, there are so many other great fishing stores to go to.

I found it odd that a retail store would only have 3 stars on yelp. But now I get it. I came in to…read morebuy some rope. The people in front of me were asking the sales guy super simple questions like "is this double braid?" and sales guy couldn't answer it. Then when I got my rope, it was ringing up at a different price at the counter than what it was labeled on the shelf. They had the labels switched and wanted to charge me $10 extra for their mistake. When you do specialty retail, you should be able to answer basic product questions. When YOU make a mistake in labeling, you as the business should own up to it, and you take the hit and then go fix the label on the shelf so it doesn't help. The 3 star rating makes sense now.

Great pricing. Everyone there is very knowledgeable…read more Only fishing and tackle store i go to. They have everything you'll ever need to catch the big ones

Johnny's is fantastic!…read more We're relative fishing novices. We went in on a Saturday morning to get our reels re-strung. They were super helpful in guiding us on the best choice, and strung them quickly. It was ridiculously cheap: less than $6 for three reels (two kids; one adult). They also gave our kids' free stickers. I then had a question about some nets, and the employee walked me through all of them and explained the differences of each. He was very helpful in guiding me to the best choice for me. I will never buy fishing gear or tackle online ever again. Will just go here, tell them where we're going, and they are experts and will set you right.

I have been shopping at Fisherman's supplies for many years. Tee gives great service and has a good…read moreselection of tackle. She also offers reel repair, custom rod wrapping and repair.

Always a good time going into the store. Nothing but nostalgia and literally everything you need to…read moreget bit!

Good service and selection. Prices were good too. Will be going back there regularly.read more

Boy oh boy does John have an attitude . Not a fisherman , but needed some fishing line crimps for a…read moreproject I'm working on. Called "new world camping" so inquire if they had any. John answered and went back and forth with me because I didn't know the size of the fishing wire I had (remember , I'm not a fisherman) . Seeing as I was getting nowhere , I decided to stop in . I find the crimps , and there are multiple sizes. To be safe , I grab the two that look accurate and proceed to the counter . John says 6 dollars and I ask "I'm only going to need one of these . Is it ok if I bring the unused one back?" He thinks for a moment . And says "no refunds Next time bring wire. " "I'll go get it now then I guess." I say to him I go back home , grab the wire, come back . I go to see which fits and he coughs STRAIGHT IN MY FACE. No excuse me , no sorry , nothing . He tells me to get the specific wire crimp, and charges me 4 dollars (no shocker that he charged me an extra dollar now) I almost never leave reviews , because honestly , who cares , it was 4 bucks . But ive almost never felt more unwelcome in a small store . Idk if he's racist or just a jerk , but I'll def never go back .

I live in the "dead zone" Reseda, Pasadena and Santa Clarita are all close to me. I'm pretty much…read moredead center between all 3. While Turners has great sales you need to watch "Consignment / Used sales" Santa Clarita, Enter Jason. Man knows his job, funny as hell and good people. I started messing with others in sales there and we had a blast. Two of my choices had been sold but the site was not updated so I bought #3. Springfield 1911 (1911 TRP™ Handgun, CA Compliant. Stainless 4 Mags and a range bag $1300) I was digging in my pocket to find my phone but he knew what i was looking for. He handed me his flashlight. Mike, Tim (might be Tom) looked the gun up. "Sold back" 45 was too strong for the buyer. Barrel and ramp showed nothing.

If I could rate this place ZERO stars I would. You guys fucking suck. I waited 30 minutes trying to…read moreshop for a handgun with only one other person in the store the whole time and I didn't even get asked a question. Originally I thought that there was only one person on that server, so I was patiently waiting my turn until some guy walked in and the employee yelled his name and they dab each other up and he asked him what gun he wanted. Extremely unprofessional I will actually never go back there. You guys fucking suck. Way to lose a high paying customer I was interested in the desert eagle.

* 3 stars for the store * 5 stars for the employee that…read morehelped us with glove steaming! I wish I got the young gentleman's name because it seemed like he was one of the only ones in the store who 1) knew where things were 2) could perform an assigned task 3) actually help us out. The reason I am saying this is because we went to the cash register upstairs and the cashier was uncertain that the service was downstairs. Not a big deal, she radioed them and confirmed where we could go. Easy. We go downstairs and show that cashier the glove (brand new, just bought for christmas) and that guy did not know how to do the steaming services, which was also fine because he asked another staff member who helped us, HOWEVER, the first guy told us the cost of it (which there is no cost because after a certain price glove it is a free service). The second guy (bless him) corrected him and stated the price of the glove and why it's free. As the worker was breaking in the glove the other guy cashier asked him multiple questions about where things were, if they did certain services, if he could help this other guest. Honestly that cashier guy was doing NOTHING. This is all in the midst of our guy fitting the glove which consists of steaming and banging it with a mallet which could be dangerous! Just seemed like an unprofessional thing to do. Now maybe this guy was new so I'll give him the benefit of the doubt but seriously it seemed like he didn't even bother trying to figure it out on his own before turning the the gentleman helping us. All in all the service was great, he was knowledgeable and answered the questions we had! It seemed like there was a large selection of inventory and some decent sales. I would go back if I needed something from dick's specifically

They had what i wanted but the employees were of no help. I'm not sure exactly what changed but 2+…read moreyears ago the employees were actually really useful. I came here on Saturday looking for a specific item and no employees were of help. I couldn't even find an employee to help me which is odd because there usually is an employee or two walking around fixing things but not this time. I found what i needed and went to pay and the cashiers were so inattentive. It felt more so like a get out of here so we can continue to talk which is actually what it was because as soon as i finished paying and left, thats exactly what happened. The friendliness and helpfulness this location used to have is gone. Which sucks because this was my favorite Dick's location. What a shame

I have been to a few Big 5 Sporting Goods in the past. There is one literally 5 minutes away from…read moremy house and I do love that store a lot. After I had lunch with a friend of mine yesterday, I decided to stop by at this particular store in Van Nuys to check out the store, and if they had what I was looking for. Yes they did! I needed boxing gloves since I take a class, a women's sports bra in black, (was on clearance rack 50% off). Not too shabby. I also needed a folding chair that I can use to sit outside. I found the exact chair in the color that I was looking for. It was $15 NOT/including tax. It even has a cup holder which is a plus. I also needed a Foam Roller for my back. Got that too. Last, but not least, I needed 2 and half pound dumbbells. They had pink and black. I went with the pink color. That's all I needed from this store yesterday. Everything was nicely organized, got a very nice welcome from 2 of their employees, store was clean with decent sized parking lot, and they did have a bathroom. Love Big 5. They truly have anything & everything for all of your athletic needs. Go get what you need!!

Grateful for my local Big 5 Sporting Goods in Van Nuys!…read more Recently was knocking somethings off my "checklist"... Really just a I'm going on a retreat for a full week and need some update things including a queen size air mattress, tarp, miscellaneous items and compression socks (from my recent ankle tumble via tropical storm in SoCal with more to come on my trip lol finally 90% better... I digress). I received good customer service both on the floor and at checkout though super personable from the Big 5 Van Nuys crew floating about more so. My cashier was cool, but 100% ready to get off work... The vibe was there.... I feel you girl, that's why I'm on vacay... Take one too, they're good for you (reset)!! They have a huge selection of sporting goods, athletic wear, swim gear and items including cool pools, camping supplies, fishing as well as hunting equipment and much more. The quality of items is solid, though the small light I purchased with a clip was the one item that didn't pull through for me as it didn't work after adding batteries to it several times, I did have other lights I had purchased from this location previously in the past that do still hold up well. Some items are locked on display like the headlamps, but you can find someone easily to assist you. Everything I was looking for I found and/or was guided to where it would be in this staple location just above Van Nuys Blvd & Sherman Way. They have an easy entrance parking lot and even when a little busier seem to keep things flowing from start to finish... Making this B5SG clear, clean and under control... I'm not sure what the manager specific reviews are regarding, but everyone I interacted with was helpful.