You know that dreaded feeling as the door closes behind you and your mind screams NOOOOO faster than you can stop the door? And the reason your mind is freaking out is because it knows the door is self-locking and the keys are on the other side. D'oh! Yes, I experienced this recently and Bob (or one of his buddies) came out to save the day. They were incredibly fast to respond and arrive; then in just a few minutes, we were in! I appreciate their speediness. I hope not to find myself in this situation again, but if I do, I know who to call. read more

Sheila was helping us to reset our locks. She was very helpful and did an excellent job and did not even charge us for what she did for us. I would highly recommended this place to anyone read more

Met with Isaac at Bob's Lock & Key to help with a small safe I locked myself out of and he offered excellent service to get it back open. Would recommend to anyone looking for a local Lock Smith! Quality Service. Thank you Isaac! read more

I highly recommend Gary from Bob's Lock, Safe, and Key! Gary showed up promptly on the morning after Christmas to help me get into my new-to-me truck after the battery had been completely drained (my fault) and my sole key wouldn't turn the driver's door manual lock. Gary diagnosed the issue quickly, cut a new sturdy metal key to force the lock open (as a temporary workaround), thereby protecting my only key from potential damage, and he coordinated with their shop to order a replacement lock, the permanent fix for a known issue with my make & model, which I can have installed at their shop in a few days. Gary also jumped/charged my vehicle's battery for 10 minutes so it had enough power for him to program two new fob keys, at a very reasonable price, and he counseled me regarding how long it would take to fully charge my battery, both via highway driving and by A/C charger. Gary was courteous and professional throughout the entire process, and he answered all my questions in a friendly and knowledgeable manner, with bonus techno background music playing from his van throughout! Gary transformed a bad morning into temporary fix PLUS positive steps toward a permanent solution which will protect me from future lockouts! In short, Gary from Bob's Lock, Safe and Key was awesome! read more

Experienced/knowledgeable! I've used them before and drove 40+ miles each way knowing they would take care of what I needed.

Do NOT use Bob's Lock & Keys Service. This is a sketchy, unethical business. The employee--a nice kid--did a good job, but he was here less than 20 minutes. We needed a broken exterior door knob replaced and we supplied the new hardware. Their rate is $175 per hour, which is quite steep. Had his fees been disclosed prior to the visit, we would not have hired him--shame on us for not asking. After the job was completed, a Saturday fee was added to the bill. The employee even called to ask if the Saturday fee could be waived, and Bob refused. I was planning to get his business card for future work. Instead, I'm now on a mission to warn others. Ethical businesses disclose extra fees upfront. I will never use Bob's Lock & Keys Service out of WVC again and do not recommend them to anyone. read more

My key got stuck in the ignition and I could not get it out. After 35 minutes and short of losing my battery I called Bob's. During rush hour and traffic I was told about 30 minutes. Gary showed up on 40 but it was a mess out on the roads. So I was super pleased at his promptness. Gary went over and above trying to get it to unstick. Due to a rebuild issue it wasn't possible to repair but he made it so I could get it home. Super friendly, professional, and efficient. I definitely wouldn't hesitate to call Bob's or have Gary work on any locksmith issue that arises While it didn't go 100 % in my favor Gary did everything he could to make it perfect. You never know you'll need a locksmith until you need one. Bob's will be mine. read more

I needed a deadbolt replaced. Technician came out who charged $200 for callout & quoted $2300.00 to replace the entire door. Stated "the deadbolt was not replaceable, door must be replaced". Different lock service was called. They came & replaced the deadbolt, which fixed the problem for $150. Repair was completed for less than "Bob's" callout fee. I would not recommend this business to anyone. read more

Best locksmith Ive ever delt with. Great prices and they are very fast and do quality work.

Great work and quick. Exactly what was expected. Would use them again. Hopefully won't need to.

prompt response to our call when we were in a bind. One of the only mobile locksmiths who could help with a key fob issue. Very respectful and even showed us some helpful tips. read more

Jim D was the locksmith who came to my home. He was prompt, polite and very professional. I made the appt in the morning and they sent the locksmith the very same day. I had contacted a different locksmith last week, I spoke to them and gave them my information, and they've never followed through. I will definitely call Bob's Lock, Safe & Key again. read more

Rory from Bob's Lock Safe & Key in West Valley City is AMAZING! He went above and beyond and then some to save the day! I highly recommend their services as they were at the house within 15 minutes of my call. They are more affordable than others as well. One suggestion I have is that Rory should get a raise for being so diligent! Thanks again!! read more

I purchased a new car and needed a second key. I went in and they were extremely helpful. They made the new key fob and valet key and verified that both were working. While doing it, they also taught me about the features of my key and how to use it if the car was out of power. He also showed me how the locking mechanism on the car works without having to use the fob. All of this at a price much lower than I could have gotten it from the dealer. Couldn't be happier with their service. read more

I built a custom home and had someone come out from Bob's Lock Safe and key and they did a terrible job of installing the hardware on my interior doors. My interior doors shatter whenever another door is closed and the hardware is constantly shifting and damaging my doors. To make matters worse the locksmith who was assigned took the unused hardware that I needed to have his shoddy work corrected. The person was clearly not up to the task. I spoke to Justin the General Manager and he told me that it was because my interior weren't prepped for the hardware however neither was my exterior doors which his locksmith did a better job on the installation of the hardware. I spoke with my builder and project manager who built my house and they said it's NOT the doors it was simply a bad job of installing the hardware. When I relayed this information to Justin and asked him to come out and take a look at what his employee did, and to give me an estimate of how much it would cost to remedy the problem, he did not return my text messages or calls. I simply gave up on playing phone tag and hired someone else. read more

Bob's Lock Safe & Key - Crooked hardware that is constantly shifting - Keys & Locksmiths Near Me - South Jordan, Utah

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Prompt response. Very competitive pricing, 30% less than the other quotes that I received for a replacement fob, including programming.

Randy of Bob's Lock and Key was very responsive and a pleasure to work with. He arrived on time as scheduled, quickly and efficiently changed and rekeyed external and internal locks on my commercial property and showed me how to program my new digital lock. He walked me through the bill to make sure I understood all the charges. He was professional, friendly with clear communication. I highly Randy of Bob's Lock and a Key for your locksmith needs. read more

My dad lost his keys to an old Daewoo car that he hasn't used in quite a few years. Called them up and asked them if they could make a key for it? They put me on hold for about 45 seconds to look it up and said they are able to make keys for it. Since the car doors were all unlocked I was thinking it will be a breeze for them. They were able to come out within a hour of making the call and got the job done right the first time! Highly recommend this company for all of your locksmith needs! read more

These guys are awesome!! Had issues with my front Door deadbolt. Took a couple Parts out to them and asked for help. They showed me how to put it back together and make sure to get the timer thing set right, and tada!! It worked!! Thanks for the help guys!!! read more

We have had a need to copy keys on several occasions. I support a few buildings and need keys copies regularly. Bob's has always been fast, efficient and accurate. I have nothing but good things to say about Bob's and send business there all the time. read more

Got 1 of the 2 locks fixed. Figured the other lock was defective and i got a replacement from manufacturer.

Had a locked out vehicle keys locked inside they came within 30 mins and had me back rolling. Would definitely use them again!!

I locked my keys in my car. Called Bob's Lock Safe and Key based on the high rating on yelp. It took them two phone calls and an hour and a half to get there then they charged me 150.00 to open the door that took about a minute to open. I would suggest you call someone else. read more

Extremely fast response to our initial outreach, short time for him to show up, and did a great job getting an interior door with a key lock open. My only complaint is he came to the door without a mask. He was willing to use a t-shirt as an impromptu mask. read more

They were fast and did awesome service! They responded right away completed the job fast! Would recommend to anyone needing service! read more

Bob's Lock Safe & Key - Great job on my door lock replacement! - Keys & Locksmiths Near Me - South Jordan, Utah

I have a bmw and lost my keys at the slopes! I think the persons name that was Gary was able to help me out. He did a great job because I tried the key and it works! I would recommend them to my friends and family. read more

We had a great experience with this company. We had lost the key to our post office mailbox in our neighborhood HOA. They came within 15 minutes to help us. It took them 15 minutes to remedy our issue and gave us 2 replacement keys which was a nice touch also. The cost was competitive with the price of the post office and the timing was much more efficient. Thanks! read more

Extremely more expensive than other locksmiths! Shop around before scheduling with them. Service fee is about $70 more than others and labor fee started at $50 more. Do a little research unless they are the ONLY locksmith available and it was an emergency would I schedule with them. read more

Very quick response and was able to get an appointment the same day. The gentleman that came out to change the locks (Rory) was very professional and the job was done in no time at all. I would definitely recommend them and would not hesitate in calling them again. read more

Staffs from Bob's Lock Safe & Key are super efficient, responsive and helpful. I lost my car key/remote, messaged them thru yelp, and got a response within few minutes. They are so easy to work with. Scheduled an appointment, they arrived on time, unlocked the car and programmed a new car keys within 15 mins. I highly recommend them if you need any help for lock or keys! read more

Justin was absolutely amazing he came over in about 10 min. So professional and a great guy would absolutely recommend this to anybody. I argued on the phone with three other scam people before I found them turned my night from terrible into amazing in a matter of three seconds. read more

We needed a combination deadbolt lock from our garage into our house. When Ricardo came out, our door was deemed to be too thick for their stock locks. Within 1 week, the right sized deadbolt was installed in our garage. Great response time and courteous and efficient technician. Highly recommend. read more

Great quick service! Will definitely use them if we need them again! Called them and they were here within 30 minutes to reprogram my key fob! read more

Justin was amazing! He was so quick and efficient. He came with everything he needed to replace the lock. He was very friendly and made us feel comfortable the whole time. read more

Quick to respond to messages , quick to show up and just the right price!!! Responded within minutes , showed up earlier than promised and super friendly !!!! read more

Didn't add any extra charges after quote. Quick and decently priced.

These guys are prompted and professional. They replied back to my quote in minutes. Offered me a price that was fare and well beyond reasonable. They came and got my car unlocked fast and now I'm headed to get spare keys made. If ever I lock my keys in my car again I'm reaching back out to Bob's. read more

These guys were great. Price competitive, showed up on time, did quality work. I had them re-key my home and they did a great job. I highly recommend Bob's Lock Safe & Key and I'll use them in the future. read more

Justin! Thank you so much for rushing over to unlock my car. I rushed into my doc appt and left the keys in the car and with covid you can't really wait in the building. It's raining and cold and Justin responded super quick to help me out. I can not thank you enough Justin! read more

After unsuccessfully trying two major hardware stores and 3 other local locksmiths, Bob's Lock Safe and Key had the double sided key blank to enable them to make a copy of a key for me. The duplicate worked like the original. The reason I am only rating 4 of 5 stars is because the unposted price of $8 to make a copy of a non-chipped key was about 2x what I was expecting. read more