I had the absolute best experience with this mobile mechanic service. They worked on my Rolls Royce…read morewith the kind of honesty, care, and attention to detail that is nearly impossible to find these days. Luis, in particular, was phenomenal--hard-working and knowledgeable I've dealt with countless reviews over the last 20 years and their service is as deserving as any 5 stars I've left. From start to finish, everything was transparent, fair, and handled with true expertise. They went above and beyond to make sure everything was perfect. If you're looking for someone you can truly trust with your vehicle--whether it's a luxury car or your daily driver--this is the team. I would give them 10 stars if I could. Highly, highly recommend!

Super quick response and great service on a holiday....nice guys and very fair on the…read moreprice...highly recommend!

I'll spare the details but the communication was awful. Im a pretty patient and understanding…read moreperson when it comes to mistakes but i began to get frustrated when what they were doing seems unethical. They increased the charge of my diagnosis twice and didnt mention the increase until after the fact. I just wanted my vehicle out of there and during the check out process i was almost overcharged $150 after disputing it. It was a mistake on their part but those mistakes occured throughout my entire experience. They also have an AI bot who takes calls and its very frustrating. They are also extremely over priced. As soon as i got my vehicle back i called other shops and they were a 1/3 of the price cheaper than what was quoted. Please spend your time and money elsewhere.

We brought our car in on a Saturday for a specific noise during light acceleration and an overdue…read moreoil change. After diagnostics, we were told the noise was from the CV axles (and that brakes were also needed). We agreed to replace only the axles, quoted at $1,600+, and were told the car would be ready Monday or early Tuesday. From there, communication completely broke down. We received no proactive updates. Multiple calls were routed through an AI system with no callbacks. When I finally reached a person, I was told the staff member handling our car had been out sick and that parts were delayed due to a storm. Totally understandable -- but no one called us, despite us coordinating work, school, therapy appointments, and Uber with one car. We were then told the car would be ready Wednesday, but again received no call. On Wednesday, we were told one axle never arrived and repairs would be done Thursday -- again, no prior notification. When I picked the car up Thursday and paid $1,500, the exact same noise was still present within a quarter mile of driving. I immediately returned. After initially being told it was due to not replacing the brakes (it was not a braking noise), they test-drove the car and then said the real issue was a gunked-up timing chain/belt, which they "fixed" with another oil change and flush. The noise stopped. That raises a serious concern: why were $1,500 axle replacements done when the original issue was misdiagnosed and resolved with an oil change? Had this been correctly identified, we would have made very different decisions. Between the misdiagnosis, repeated missed timelines, lack of communication, and unnecessary expense, this experience was extremely frustrating and left us without confidence in the work performed.

the wait time wasn't bad as I had no appointment. Service technician was helpful and counter people…read morenice

Originally was satistified with this location. I am updating my review now as we had a bad…read moreexperience. My wife's car was shaking when driving at a specific MPH. We choose Gerald's as we trust them. We dropped it off at night, so they could diagnose the issue. They called us and said after inspection it was a tire issue. We went ahead with the service as they recommended it. When they called us to pick it up, I asked if they were able to confirm if the issue was resolved. If not, we could have it further diagonsed and resolve the issue. They told me they do not drive the cars after installing tires. Odd as how would they be able to confirm if the issue was resolved? Continuing to trust them, we picked it up and our car. Unfortunately for us, we have two new tires and a car that still shakes.

We have usually been dealership folks just because we change cars out too often and they're always…read moreunder warranty. However, after recently moving to Summerville and recently keeping cars past their warranty, we were on the lookout for a local mechanic. We saw many positive reviews on Morrison and also on the phone they were extremely polite. Recently took the Volvo in for a brake line flush for preventative maintenance plus it was braking kinda funny, they took care of us and had us in and out around lunchtime. Clean shop, friendly folks, and prices were very reasonable. Taking the kid's BRZ in this week for some preventative maintenance and confident they'll take just as good care of us then as they did in the past. Overall, Kenny and Laura are great folks with a great attitude.

I initially went to Morris automotive several months ago due to their positive reviews. Since that…read moretime, I've had my vehicle repaired by Morrison automotive twice. Both times my vehicle was quickly diagnosed and repaired in a timely manner which I truly appreciated. The owner is very approachable and helpful. Today my driver's window became stuck in a "down" position after I ordered my morning Latte and I could not get it to roll up. It was cold and drizzling outside, and I went to Morrison to ask for help. The owner, I think his name is Kenny came out and helped roll it up! He offered to get me a price quote on a new window switch and contact me in a couple of days with a quote. I am so thankful that Morris Nissan was able to help me and is available to assist with my vehicle needs.

Good response time, but I didn't have to use him after all. But he was definitely willing and readyread more

don't bother I paid them to fix my ac condenser and he didn't fix the problem he broke my dash…read morebroke my glove box stained my carpet and now the condenser is leaking all over my passenger side floor do not use this company he took my money and said he would come back and fix the issue but now won't return my calls don't use him unless you want to pay twice to have your vehicle fixed and have extra stuff broken!

I had this shop replace my oil pan gasket and do some transmission work on my 66 mustang, and they…read moremessed up both. My oil pan gasket leaks a ton of oil, and when I took it back to get it fixed, they blamed the leak on my oil pressure sending unit. When I got the car home, I cleaned all the oil off and the only leak was from the rear of the oil pan. The transmission work I had done they completely messed up. I had the bellhousing replaced, clutch fork replaced, and some other stuff. Recently, I noticed my clutch pedal feeling very heavy and my transmission started grinding when I shift. I pulled the transmission and found that Edwards hadn't put all the fluid that leaked out when they pulled the transmission. There was only 1.5 quarts, when there should be 3 quarts. And to top it all off, none of the bolts for my clutch where tight. Some were hand tight. Because of Edwards, my transmission is destroyed and I have had to replace it myself, and my clutch which was $1,000, is potentially destroyed. Do NOT take your car here

DON'T bring your car here! I turned in my vehicle on 11/18 for some suspension repair, brake work…read moreand tire rotation totalling over $2,000. When I picked up my car, my emergency brake no longer worked -- technician failed to properly restore the vehicle to safe working condition. Owner then called me numerous times claiming I am being dishonest on my review and then, just today, threatened to sue me because I exposed the shop for faulty repairs. I will NEVER AGAIN allow Edwards Automotive to touch my vehicle for any reason. UPDATE: 11/22/2024 @ 4pm Independent repair shop found and fixed this problem caused by Edwards Automotive: "Emergency brake not attached to rear drum on driver's side." Facts matter.

Good work & great communication and a honesty person to have look at your car or truck with helpread more

Truett Mobile Automotive service arrived and did a diagnostic. I was told I would get the…read morediagnostic, and estimate the next day. He did the diagnostic on 9/15. He hasn't provided the writeup for the diagnostic, or an estimate for the work. I've contacted him to at least get the diagnostic write up, but he hasn't responded to my calls, emails, or messages on Yelp. I do not recommend using him to anyone. It is the 9/23 and I have not been given the diagnostic I paid for. Do not use him.

Had a ridiculous issue with my Ford Explorer. The spring for the gas cap broke and it would not…read moreopen. My gas light was on, I had my son and 100 lb dog with me and my husband was deployed. Called Ford and they said this was a very common issue, but, it was not an active recall and the warranties we had on the car didn't cover the repair (). Was going to be around $1500 to repair. Not only did these guys drive myself, my son and my dog home, they ordered the part and fixed my Issue for LESS than $400. Their customer service was AMAZING, AND they came to pick me up to get my car when it was finished.

My husband went here because my dads bmw auto sensor went off letting us know that our front driver…read moretire was leaking They charged us and didn't even fix the tire. We drove to Virginia for family event with a nail in our tire. I go to Gerald's now even though this place is in walking distance

I prefer Jays over any big name auto shop! If its something that cant be done there his…read morerecommendations or referrals are always on point!! Ive been going for a while . Im pleased everytime!!