1. Bob's Masterbend

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    Summerville, SC

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    Bob's Masterbend

    4.2 (15 reviews)
    Closed 8:30 am - 5:00 pm
    Updated 3 months ago

    Services - Bob's Masterbend

    Routine automotive maintenance

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    7 months ago

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    4 years ago

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    4 years ago

    Quality work at great prices. Only 400 for a new car and exhaust system. One day turn around.

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    4 years ago

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    Review Highlights - Bob's Masterbend

    First off, I had gotten a few estimates for the replacement of the rusted out components of the exhaust system of my pick up truck.

    Mentioned in 2 reviews

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    A+ Auto Service - Our Shop Foreman: Jack Trout

    A+ Auto Service

    (19 reviews)

    I'll spare the details but the communication was awful. Im a pretty patient and understanding…read moreperson when it comes to mistakes but i began to get frustrated when what they were doing seems unethical. They increased the charge of my diagnosis twice and didnt mention the increase until after the fact. I just wanted my vehicle out of there and during the check out process i was almost overcharged $150 after disputing it. It was a mistake on their part but those mistakes occured throughout my entire experience. They also have an AI bot who takes calls and its very frustrating. They are also extremely over priced. As soon as i got my vehicle back i called other shops and they were a 1/3 of the price cheaper than what was quoted. Please spend your time and money elsewhere.

    We brought our car in on a Saturday for a specific noise during light acceleration and an overdue…read moreoil change. After diagnostics, we were told the noise was from the CV axles (and that brakes were also needed). We agreed to replace only the axles, quoted at $1,600+, and were told the car would be ready Monday or early Tuesday. From there, communication completely broke down. We received no proactive updates. Multiple calls were routed through an AI system with no callbacks. When I finally reached a person, I was told the staff member handling our car had been out sick and that parts were delayed due to a storm. Totally understandable -- but no one called us, despite us coordinating work, school, therapy appointments, and Uber with one car. We were then told the car would be ready Wednesday, but again received no call. On Wednesday, we were told one axle never arrived and repairs would be done Thursday -- again, no prior notification. When I picked the car up Thursday and paid $1,500, the exact same noise was still present within a quarter mile of driving. I immediately returned. After initially being told it was due to not replacing the brakes (it was not a braking noise), they test-drove the car and then said the real issue was a gunked-up timing chain/belt, which they "fixed" with another oil change and flush. The noise stopped. That raises a serious concern: why were $1,500 axle replacements done when the original issue was misdiagnosed and resolved with an oil change? Had this been correctly identified, we would have made very different decisions. Between the misdiagnosis, repeated missed timelines, lack of communication, and unnecessary expense, this experience was extremely frustrating and left us without confidence in the work performed.

    Bob's Masterbend - autorepair - Updated July 2026

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