Excellent service ! Recommend highly for fast efficient experience. Great to find a local place of such efficiency.

Recommend Bob's Vacuum Service. Prompt service and extremely helpful. Reasonable pricing.

They were great. Gave quick feedback and didn't try to service dead equipment. Easy to find and convenient.

We bring in our Dyson every 18-24 months or so for "annual: service. It's our main vac for a family of 5 with three fur babies. This Dyson will last forever because Bob's keeps it in top condition. Over the years, this vac has sucked up its fair share of problem items resulting in hoses which lost suction due to tiny holes and a virtual forest of pet hair. I'd say the Dyson is 10 years old now. We just did a regular service for $69 and it is back to its original full-force suction. When you buy a good machine, keep it maintained! Bob's has never steered us wrong! read more

Great local business owner; knowledgeable, honest and detail oriented. They repaired my Oreck vacuum cleaner (replaced the power cord). Now I know they repair lamps too. So I will be returning soon. read more

They were helpful and happy to service my Hoover Vacumn and give me information about parts availability and service. 50$ got my retro machine working again. Thanks!! read more

They were able to fix my vintage KitchenAid stand mixer. It took me quite a while to find someone local that could look at it for me.

To Whom It May Concern, I am writing to express my sincere appreciation for the exceptional service I received from Bob's Roswell Vacuum in Roswell, Georgia. I recently encountered issues with my Bissell ProHeat 2X cleaner, which was still under warranty, and the team at Bob's went above and beyond to resolve my situation smoothly and efficiently. Not only did they facilitate a return, but they also managed to replace my unit with a brand-new Bissell ProHeat Revolution Pet Pro within a week. Their quick response and attention to detail made the entire process effortless on my end, turning what could have been a hassle into a straightforward solution. While my cleaner was being replaced, Bob's Roswell Vacuum offered me the option to rent a cleaner for an upcoming special event. The rental performed outstandingly and was available at a fair price, allowing me to manage my cleaning needs without inconvenience. The team demonstrated professionalism and a genuine commitment to customer satisfaction at every step. I highly recommend Bob's Roswell Vacuum to anyone needing quality products and reliable service. They've certainly earned my loyalty as a customer. Sincerely, Tracy read more

Bob's Roswell Vacuum was one of the few options in our area to get a very old Electrolux vacuum back in working order. Brendan was accommodating, knowledgeable and very professional. Was very happy with the service and know that if another issue ever arises, we know where to go. Highly recommended. read more

Brought in my ORECK vac to get a tuneup and a part replaced that was necessary for the vacuum to stand upright. The entire process was so easy due to the professionalism of the young man that assisted me, I am terrible with names. Nice guy!! I can't say enough about how happy I am with the service and prices at Bobs Vacuum. read more

This place consistently services our vacuum at reasonably prices within a week of drop off. They're reliable and consistent. read more

Bob's Roswell Vacuum - Bob's counter - Appliances & Repair Near Me - Roswell, Georgia

I brought in a Kirby vacuum for maintenance and am more than delighted with the friendly, professional service I received at Bob's Roswell Vacuum. read more

Great customer service from Brendan. Fair prices and friendly helpful service. Would highly recommend read more

Saved me time and frustration. He advised me against repair because motor was infiltrated. He exerted no pressure on me to buy another vacuum cleaner from him. I would go back. read more

Brought in an old Kenmore canister vac that the power head wasn't working. Proprietor spent a good amount of time troubleshooting while I waited. Ultimately, he couldn't resolve the issue because parts are no longer available. No charge! read more

On two separate occasions, I've either had a vacuum repaired or discussed a possible repair. Each time, I was greeted by a friendly young man who helped troubleshoot my vacuum cleaner needs. They are my go-to place given the excellent customer service I've received. read more

Second time I've had my Dyson fixed here and I'm so glad I know where to get a good job done and a professional person to tell me what needed to be done to fix it. My vacuum was fixed in 2 days and it was clean and beautiful like new - and it's 15 years old! read more

I have broken 5 vacuums in the past 4 years. We finally have a good one! Very knowledgeable. Expensive, but worth it! They support military too! read more

Horribly overpriced store. They took over Oreck that went bankrupt. They will no longer warranty previous Oreck purchases for repair. They just tried to put me into a $1500 vacuum cleaner!!!!! I don't get their market share, every machine in this store is overpriced. Who in the world spends these kinds of prices for a vacuum cleaner?? The store reminds me of a Beverly Hills vacuum store. I brought my excellent condition Oreck for a minor repair and cleaning and after two days parts were flying off and upon further inspection, they did a shoddy job at the repair and I'm out $140. They won't return my calls. THEY ARE IN THE BUSINESS OF UPSELLING YOU INTO A $1500 MACHINE if you plan to go there for a repair. For $1500 I can go to Costco and get 7 Shark upright machines read more

Very Pleased ... the owner was personable and attentive ... fixed my vacuum in 15 mins and it works so much better ... I will be going back

I had been to this establishment a few times in the past few years. I had always received good service, albeit slow. I had no reason to complain at all. Fast forward to a few months back. At the advice of the technician at Bob's I chunked my Bissell Steam Vac and purchased a Hoover Premier Steam Vac. I must say I love it! As with any electrical unit that is around water I needed to have it serviced. I took it to Sears, it was closer to my home, waited three weeks, got it home, and it sounded like a diesel engine. I was disgusted to I made the drive to Bob's. The customer service rep who signed in my machine asked if I would also like them to give the steam vac a "good deep cleaning". Now, I keep my machine clean religiously but, I figured since they will have it apart doing the repair they can clean things I can't reach. So, I agreed and paid a $49 cleaning fee. After waiting to hear back from Bob for three weeks they finally called me to let me know that Hoover was going to just replace my unit due to Sears incompetence. I thought, great! So when can I pick it up. Ummm yea, three weeks later I was able to pick it up. Now here is where "Bob" showed his true colors. First of all, they took the new replacement unit out of it's box before I arrived and rolled out the replacement. The id sticker had been "replaced". Shady, very shady. Then when I asked about getting my cleaning fee back they said "Oh that wasn't a cleaning fee it was a handling fee." Ummm no, it was a cleaning fee. Why would I pay a handling fee you are a Hoover Service center I am well within my warranty and here is the receipt to prove it. Then I got the sob story that Hoover doesn't pay them enough to do the service and blaaa blaaa blaaa. I asked for the owner and he wasn't there. So I waited and called back the next day. Yep, more of the same song and dance. Now I ask you the paying public, what do you think? Would you trust someone that once they got your money they are simply going to keep it even thought they did not render service? Never again. Never. I found a great Vacuum Service Center in Suwannee.. So far they have been great! Good luck "Bob". Shady business will take away the sun and we all know you can't grow without the sun. Oh P.S. I did of course make a complaint to Hoover and to the Better Business Bureau about them. Again, "Bob" doesn't care. He got my money. read more

We have been doing business with 'Bob's' for over 20 years and have been very satisified. Just bought our 3rd one (a Miele) and am enjoying using it. Bob helped us keep the others running, but decided against another Eureka to go w something that had HEPA filtration etc. read more

Bob's Roswell Vacuum - Great store! We buy all our vacuum cleaners here! They have given us wonderful service for over 20 years! - Appliances & Repair Near Me - Roswell, Georgia

Coming in, I was terrified this was going to be an expensive repair. We have a bag less vacuum that stopped sucking (haha) a short time after moving in to our new place. It was painless! I came in, explained my problem, and within seconds it was fixed, with no charge to me. It was awesome! I honestly hope nothing goes wrong again, but if it does, I'll be coming back to Bob's! read more

Don't believe any negative reviews! There's a reason they've been in business over 30 years. They know their stuff and will tell you the truth. I met Ellen today who was pleasant and very professional. She fixed my vac in 5 minutes and wouldn't take a service fee. I will drive the 20+ miles to do business with them as long as they stay open! Customer for life! read more

Great knowledgeable staff with very affordable pricing. One of the few places I've found to service my Dyson

I went to Bob's today because my dyson's motor brush works intermittently, even after taking it to the dyson service station. I was totally prepared to pay for the initial analysis and whatever parts I needed. Instead of charging me any money for something the service repair person knew wasn't fixable, she explained to me what the problem was and told me how to fix it. She didn't charge me a dime, saving me money and a lot of hassle. I was extremely impressed by her integrity and professionalism. Thank you!! read more

So I am not one to write reviews and if I do I prefer to write positive ones. Unfortunately this one is not. I had to get a couple of vacuum filters for a dirt devil and a dyson. I was also going to have the service my dyson (not cheap). So I new which filter I needed for the dirt devil, but I could not remember the type of dyson and I asked her if the had dyson filters. She said yes. I said unfortunately i do not remember which one. That is when everything went down hill. I started to describe which one and was about to pull my phone out and pull it up to show her. That is when she gave me a smart a#% comment, something about car parts, basically she did not want to be bothered. I shut it down after that and said aren't you the subject matter expert this is a vacuum store isn't it, and aren't you trying to run a business helping customer, selling products and services. Called her a smart a#s and left. Is customer service dead in America? We wonder why small business are failing. It so easy to blame the government. Maybe those people should look in the mirror and realize they should never deal with the public or run a business. I will find a vacuum store that cares and never go to bob's vacuum again. read more

We stopped in last weekend to have our Dyson looked at. Five minutes later my husband put it back in the trunk. Apparently they quickly opened it up, fished out the problem, and we were on our way! Doesn't get much better than that! read more

Pleased with service and price. Quick turn around with courtesy call when vacuum was repaired.

I recently went to Bob's to check out various models of Miele vacuum cleaners. Bob helped us and was patient and explained all the different models. When we left the store without purchasing anything, he was polite and offered us a catalog. I went home and researched the vacuums on line and read reviews to make sure I would get what I wanted and one that was rated well. After researching the product I went back to Bob's the next day as I wanted to purchase locally and have someone who could offer service if needed. Bob was extremely helpful and was available for questions and other details. This was a wonderful experience and absolutely no pressure. I highly recommend Bob's to others. read more

Great small town service in a metro community. Affordable, accountable, and professional. read more

Absolutely fantastic experience. A+ for amazing customer service. Brought my carpet cleaner in and they fixed on the spot - works like new. Definitely recommend Bob's Roswell Vacuum. read more

I've used Bob service recently and had a great experience. I brought my machine in and was worried it had real problems. They told me they would take a quick look at it and had some ideas of what could be wrong. I told them I was heading to the post office to buy stamps. By the time I made it back to Bobs my machine was waiting for me. I found the customer service professional and friendly. I'll bring my machine back and recommend the shop to friends, co workers, family. read more

Between my mom and I, we have been doing business with "Bob" for at least 20 years. I have been satisfied with repair work and the maintenance they have done on my dyson. I have two children and three dogs and I'm a bit OCD about vacuuming, so i need to my vacuum to be in the best shape possible. bob and his crew have always taken good care of us through the years. Thank you! read more

I needed to find out why my new vacuum belt (purchase at a big-box store) kept falling off after a few passes. We have 2 cats and going without a vacuum, even for a short time, is not an option. I drove right over to Bob's from work today. I arrived 5 minutes before the store was to close, parked my car in the fire zone in front to unload, and asked the woman inside if she minded if I ran to park my car in a spot and would be right back. As it turned out my car would not start, so I was back inside within a minute and Ellen (I believe her name is) was already checking the vacuum out for the problem. When I showed her the belt, she knew instantly what was wrong and replaced the belt with the correct one for my Hoover Windtunnel for a nominal charge. I was out the door with my vacuum in hand in just a few minutes and on to calling for road service! After Ellen closed the store she drove her car around to mine and gave me a jump start, which was extremely kind of her because she could have just as easily left me there waiting for road service to show up. I received fast, reasonably priced service from someone who also went above and beyond to help and for that reason, I'll be back to Bob's Roswell Vacuum for service in the future! read more