Excellent service ! Recommend highly for fast efficient experience. Great to find a local place…read moreof such efficiency.

They were great. Gave quick feedback and didn't try to service dead equipment. Easy to find and…read moreconvenient.

If I could give more stars I would gladly do it. We have been struggling with trying to get our…read moredryer repaired and operational for over a week. Finally GE consumer relations department scheduled ASAP Appliance Repair to come out next Friday, 03/202026. This morning, 03/13/2026, I get a call from Kyle, Service Technician, with ASAP advising he was on his way to repair our dryer. Upon his arrival within minutes he had fixed the problem and we are drying clothes. I can not say enough about this company and the highly professional technician Kyle. I HIGHLY RECOMMEND THIS COMPANY!

Dennis was awesome! very nice, quick, clean and professional. Will definitely be using asap…read moreappliance repair in the future.

I was offered a couple of dates and times to choose from for an appointment. I received a call…read morelater to ask if I could change the time, which was no problem; then another call to see if I was available for an even earlier time, which was great. Tony arrived promptly at the time he gave me. He quoted me a price for the labor and frankly, it was less than I expected. He worked quickly and advised me of a problem I hadn't mentioned as it was separate issue from the repair, and I appreciated that. I will adjust my use accordingly. He was very pleasant to interact with, and I'm very, very pleased with the results. Great experience! Highly recommend!

I hope those reading this will learn from it! They serviced my LG Refrigerator on Independence Day…read moreweekend and the tech was very friendly. However, in sales, he quoted what we once called a "boated" price, where like a Car Salesman, he had wiggle room to lower it. What he didn't realize was that while he was working on my unit, the basic Freon Replacement was competitively offered at $450, with an added Sealant with a 90 day warranty. He helped me by lowering the quoted $740 initial "quoted" price twice, ultimately ending at $550 with no warranty or short-term Sealant. Because of the holiday weekend, no other company was available until 3 days or Monday. Thankfully, so far, so good with the repair but when a Tech has elevated a verbal repair offer, he has given himself reduction room and in many cases, has the option of being compensated for the paid amount above what the company will actually accept as a Bonus or Commission. I rated a 2 star for his friendliness and I have to accept some responsibility in approving the repair though having a Construction Project Management background. Just be careful when a price isn't in clear writing!

3rd time using this company. Each time problem was quickly diagnosed and resolved. Very responsive…read moreand very fair price. Cobie is the man, but I'm sure they all do well!

Appliance Dean is a rarity among appliance repairs businesses. Our dryer had stopped abruptly, so I…read moresearched for appliance repair and noticed Appliance Dean's 4.5 star review average, and thought to myself, "An appliance repair company with a 4.5 star average? That's unheard of." I soon found out why. Scheduling is very simple. Responses are very prompt. The technician, Christian, contacted me to notify me of his arrival time and arrived promptly. He kept me informed of his diagnoses as he worked through the repair process. He provided a price estimate once his diagnosis was complete. He completed a very effective repair of our dryer. It worked better than it has in years. It's quiet, it works well, and the charge was reasonable. I highly recommend Appliance Dean and will definitely use them in the future if the need arises. Excellent job by all!

Super Great Service! We are so happy we found Appliance Service Pros. Justin is very fast and…read moreknowledgeable. In fact, I don't know if I've ever seen a repair man diagnose a problem as quickly as he did. He was able to tell us with lighting speed what was wrong with our Dryer a few weeks ago and it hums like brand new. Then we called this morning with an emergency as our Fridge quit working over night. Justin was able to squeeze us in, managed to get the part needed, and able to install it all within 3 hours. A Herculean effort! And the Fridge is working perfectly now. We really appreciate that level of speed and experience:)

Justin was very responsive from the very first message. We discussed the issue the washing machine…read morewas having on the phone. Just on the description of the problem he was able to tell me what was wrong. I sent him a picture of the data plate one evening and he acknowledged receiving it after his hours. I reached out on a Sunday evening and by Friday my washer was repaired! I am so happy. Thanks, Justin!

First for the positives, company is responsive, arrives on time, and is very knowledgeable and…read morecapable of diagnosing a problem. Now the negative, I had a gas range top with a defective wiring harness. To buy a replacement online, less that $70. Charge to replace by Igor, 20 minutes and $376 charge. Moral to the story, use them to diagnose, pay them their $70, and tell them no thanks to the repair and buy the stuff online and do it yourself. Very much a rip off but learn to play their game.

Really speedy response to my message (within about 5 minutes) and quick availability to come out…read more(about an hour after initial contact). Josh was great - on time, polite, and knowledgeable. He diagnosed the problem with my Maytag washing machine in a few minutes and had the issue fixed in about 30 minutes total. Definitely a great experience, and priced reasonably ($60 for the service call).

Bought a used refrigerator. Happy with selection, prices, and staff was very friendly and helpful…read more Good people! They stand behind their 30 day guarantee. This will be my new go to.

Great advice, wonderful customer service. Priced good washer 30 day warranty. I trust them!!read more

Everything when well , the diagnostic was accurate down to the problem no guessing . Gene was very…read moreknowledgeable on the work that he performed. Very highly recommended. Thank you . Nelson Cabrera

I had a very disappointing experience with Appliance EMT that I feel others should be aware of…read more A technician came to my home on Saturday to repair my ice maker. Before beginning the work, he clearly stated that the cost would be $395, but also explained that there was no warranty on the repair and that if the fix did not work, the price would be reduced to $250. Based on that representation, I agreed to move forward. After the repair, the freezer briefly got cold and produced only three ice cubes before the technician left--at which point I was charged the full $395. Unfortunately, within an hour of his departure, the freezer stopped working entirely. When I contacted the company to address this, I expected them to honor what their technician had promised. Instead, they refused to adjust the price down to $250 as previously stated. Rather than resolving the issue, they repeatedly attempted to upsell me on a much more expensive repair totaling approximately $1,300. Given this experience--being charged for a repair that did not work, having agreed-upon pricing disregarded, and facing persistent upselling instead of resolution--I strongly discourage others from doing business with this company.