Love this design aesthetic and the high quality furniture. The staff was great. Michael in particular was a wonderful help. I ordered 2 chairs and needed a quick delivery when they arrived due to some travel. Michael responded immediately with a solution and rapidly refunded my delivery free when I went to South San Francisco to get them myself. I really appreciate his quick and helpful responses He even followed up to make sure all was ok a couple weeks later and to send care instructions - proactive and excellent customer service. read more

upscale IKEA is a good description of this store. Whatever.... but beware! dont think you'll be able to return anything...Despite being an international company, BoConcept has a policy of giving only credit, no matter how small the purchase! For refusing to return $40 for a pillow i couldnt use, they lost my business. How dumb and self-important can they get. read more

Good products are not that hard to find. Excellent service is. If you are shopping at Bo Concept, you already know the product is good. The service is better. We purchased a sectional sofa and dining room chairs that were to be delivered to Truckee before Christmas. When the original trucking plans fell through, Kai (our salesman) delivered the furniture himself on Dec 23, driving up and back in the same day. I call that service "above and beyond". The furniture is awesome. We like it so much we returned to the store and bought bar stools. Hopefully, they will fit in our car. read more

Nice furniture at reasonable prices. Jeffrey was courteous and professional when I visited initially. We discussed what I had in mind and later that day he emailed me with a quote. I took a few weeks to shop around, but I eventually decided to move ahead. They told me it would take 2-3 weeks to come in. Sure enough, a couple of weeks later they called to set up delivery. The crew showed up on time and they were friendly and efficient. I'll definitely visit again if/when I need something else. read more

Christopher was extremely helpful in our search for a bed/console/dining room chairs. The rendering he produced provided to be very useful to help us visualize a potential layout. While we did not chose the BoConcept product I still highly recommend them. Not only is Chris professional, he's attentive to details and extremely knowledgeable about the products. He even allowed us to "borrow" a dining room chair (while providing cc details) to help make an accurate decision. Thank you Chris! read more

We own several pieces from this company. Soren Krogh-Jensen from Bo Concepts excels at customer service. He helped us through the process every step of the way and always put us first. read more

Stacey Parker at BoConcept, San Francisco! What can I say but that she is the most professional, friendly, courteous and non-snooty sales associate in a high-end designer furniture gallery. Once I picked up a BoConcept catalog I immediately called the store. I can't remember why I was referred to the San Francisco store as I am in San Diego, but it did not matter because Stacey was very attentive, helpful and explained the entire process for me from ordering, delivery and set up. The products that I purchased were exactly what I ordered, delivered on time and without any issues. Stacey later followed up with me to see how things were going. Nice touch! When I need to make another purchase from BoConcept, I will definitely ask for Stacey. read more

I am a new home owner and purchasing furniture was such an exciting adventure. More then a few of the furniture stores didn't even acknowledge me let alone share in my excitement. Then I met Kai at BoConcept and he was so happy about my recent success and literally taught me how to purchase furniture intelligently. My experience was over the top and Kai has earned all my referals of friends, family, and co-workers. Thanks! read more

had been waiting a long time for the sf store to open last summer and finally custom ordered my sofa as soon as it opened on june 2008. the delivery took more than 12 weeks, but it was well worth the wait. highly recommended. read more

I ordered some chairs from them. The quality and look is great. They were also very helpful. I am disspointed about the lead time for most of their furniture pieces. If you dont mind waiting, they have some nice stuff and reasonable prices. read more

I had a great experience about a week back with Soren, who gave me advice on how certain accents and which art pieces would accentuate my apartment's color motif. In the end, i felt like i was talking to someone who was not after a sale but actually genuinely interested in making my home feel better. Went home with a few accessories and totally loving my 'Misty View' painting. read more

I had a good experience working with Robert Lehman. Even though I was a remote buyer he worked diligently with me to source a great product with a fast and reliable delivery. He was quite responsive and helpful too. read more

More recently I engaged with San Francisco BoConcept on a dining table and chairs and I had a wonderful experience working both with Soren at the store and Saul at the warehouse. Both parties were professional, attentive and went above and beyond with the customer service by ensuring the items were delivered to expectations. The after delivery follow up by Saul to ensure I was satisfied with my purchase speaks to a great shopping experience. We are very pleased with the quality of the furniture and will continue to use BoConcept in the future. read more

Loved working with Greg Scott. My husband and I were stumped as to how to furnish our mid-century remodel and BoConcept came to the rescue. Greg designed a few options for furniture layout and helped us choose our sectional, dining table, chairs and lounge chairs, plus coffee table. The whole set looks great in our "great room," most of which is bordered by glass, so it was important to get it right. I might add that all the staff at BoConcept made me feel welcome. Great place. read more

Wow what a great store! I haven't purchased anything yet, I am still searching around but I am highly impressed with the furniture selection at Boconcept. Kai was very kind, I was impressed with the customer service with a smile! read more

After considerable research, we recently purchased a set of Adelaide chairs from BoConcepts. They have uniquely elegant and beautiful furniture, and the staff was very helpful and easy to work with. We're very happy with our new furniture! read more

We stopped into the store while on vacation in San Francisco and had a great experience browsing with Jeffrey Metilly. We found a few things we liked but weren't ready to place the order until well over a year later. Jeffrey remembered us and what we were looking at and handled the order smoothly via email and phone - including arranging for the out of state delivery. Everything worked out great and now we are happily enjoying our new dining room set! read more

I recently bought a new side table from BoConcept. The entire process from looking at the different furniture options, to updates on my order and the white glove delivery was awesome. The sales people at the store were incredibly helpful and event better did their job with lots of humor and kindness. Highly recommend BoConcept if you are looking. read more

A CUT ABOVE THE REST - DESERVES RECOGNITION! I am an interior designer, and my client and I met design consultant, Karl Fjellstrom at BoConcept this past Friday. I was truly impressed by Karl's attention to detail, he truly heard everything we described and proved so as he scurried through the store pulling items left and right to coordinate the perfect design palette. So friendly and easy to work with, his knowledge of his product, and obvious understanding of design principles make Karl worth his weight in gold! I will certainly return with future clients as Karl demonstrated not only his artistic ability, but that he is very willing to work as part of a team; so important from a designer's perspective! Before leaving the store, Karl put together a very well organized and useful portfolio of fabric samples and reference materials of the items we selected, for my client, and yet our experience did not end there. Only a few days later, Karl followed up (with me and my client) in an email that included every detail discussed during our visit, as well as items for future consideration with our design well in mind. We have all that we need for this project due to the excellent and outstanding, professional customer services granted by Karl, at BoConcept. I left with a delightful feeling of connectedness and the impression that BoConcept is a cut above the rest! read more

Our family has had one of the best customer service experiences at BoConcept in San Francisco. Caroline and her staff have been very curtious, helpful, caring and patient. They do indeed put the customer first, they listen to needs, requests and help design what fits best in your available space. BoConcept design styles and quality is unique and unmatched. We have seen some of the most unique pieces of furniture at the store. Design style is cutting edge modern and practical. We strongly recommend BoConcept in San Francisco. read more

I had a wonderful experience with BoConcept in San Francisco. They, Robert and Shi Shi, were so helpful. Best customer service I have had in a long time. I do not live in California but still they were able get the light fixture I had seen in the store. They returned my phone calls promptly and they worked very hard to find a needed replacement. The merchandise is gorgeous. If only you were in Utah !!!!!! Jeannine M. read more

At my first entrance I thought Bo Concept was a pretty snooty place, but I ended up working with Robert Lehman and had a a good experience. He worked diligently with me and was very responsive to all my emails. The product, a dining table, was great and worth the wait. read more

I am an interior designer and have worked with Robert on a few client projects. He is extremely knowledgeable about the product line, prompt with communication and is an asset to any project read more

Greg Scott was so great to work with!! We moved into our new place with specific space requirements...and with BoConcepts 3D room and floor plan program, Greg was able to design our living room and home office/TV room perfectly. Our last pieces were delivered yesterday...and we could not be happier! The home delivery guys are super nice and professional too... read more

BoConcept San Francisco is the place to go if you are looking for quality modern furniture from very knowledgeable designers. The showroom is an inspiring space whether your are looking to redesign an entire space or just jazz up an existing sideboard with unique accessories. The designers are very knowledgeable about their product and interior design. I ended up having a very enjoyable conversation with Jeffrey and Jackie while enjoying a complimentary cup of coffee sitting on a very comfortable white leather sofa. read more