Miss Kennedy was just exceptional at providing me a wonderful experience any time I would come into tan. Her expertise knowledge at products and services at how I should go about getting the best tan has made me a very satisfied and happy individual . I appreciate all that you do to take care customers. read more

Still going, and now it is because of Kennedy. She always takes care of me, and if she doesn't have an answer or solution, works to find it.

Pretty disappointed. I'm writing this because it annoys me that when you have been loyal to a company they always find a way to screw you. My husband has a monthly subscription to tan, and he also buys his products there. He asked the girl (sales associate) for something new to use, of course, clueless as can be sold him a self-tan for competitions. He of course didn't have his glasses and didn't read the thing he brought it home. As he was getting his gym bag ready for the following day he sat down put his glasses on and read it. Literally within 2 hours he was driving back to exchange it. The girl who sold it had already left. The new one said yes, let me call my manager. A male (general manager) gave her the ok and ask her to call the other manger to complete the exchange. a female manger than said no because it was probably used. She proceeded to say all sales final. 1. There is no sign stating all sales final. 2. You didn't see the bottle and it's see through from the bottom you can clearly see it not used. 3. One manger said yes and the other said no. When asked for the names of the managers, she stated she could not for privacy reasons. The sales associate herself tried to apologize. This self tanner was 100.00+ so to not be able to change it for something we could use for the same price. This is not the first time this company does this to people you can do a public search of law suits, mediation, and arbitration, I know because I work in the legal field. I do believe this is a fair review on how easily you can be loyal to a company and they can still give you the finger. It's always the female manger that becomes the nasty one in it all. Attached are photos of the non used bottle that we can't return, after her fellow partner said to do the return. Thank you for the shitty service. read more

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Soooo we all know the Vegas sun-rays are killer -- I got the worse tan of my life cause of my bathing suit & being at Cowabunga Bay all day but anyway! I have 2 weddings coming up, one where I'm the maid of honor, so my tan was needless to say absolutely unacceptable lol I did some research & a spray tan was the way to go! I was already going to go to Bodyheat cause it's right up the street from my house but it was a HUGE plus they had a Groupon!!! 2 spray sessions for $20! I went this morning & it was a breeze! My first time ever & the girl was so sweet (I can't remember her name but she really was the sweetest)! She helped my nerves calm down a little cause I was so scared I would turn out a completely different color lol she promised me all will be good! The actual spray tan machine & room were nice & clean, they also have everything you need (hair caps, lotion, paper towels)! The spray tan machine also tells you what to do, how to stand & all that fun jazz so it really was a breeze! Super happy with my spray tan, even happier I'll be able to take photos without feeling crappy about my tan lines! going back Monday for a refresh!! Super happy w my results!! Thank you!! read more

I've been to most (if not all) of the locations in town over the last 6 years, and generally have had good experiences. They closed the one on Rainbow which was nearest to my house, so Durango and Warm Springs had to become my weekend place. Like all of them, the Durango location has a lot of employee turnover and this one in particular doesn't seem to be able to open on time on Saturdays. The last time it took so I long I ended up going to another location. It's happened twice in the 6 weeks or so which motivated me to write this review. At all the locations, new employees don't always seem to be trained well enough to be left alone. More than once I've seen customers waiting around while the person at the front desk was trying to figure out the computer, or dealing with someone who wanted to sign up and making an existing member wait until they were finished. They've gradually started putting out towels like they did pre-COVID, although that varies depending on who's working. That needs to become the norm again. The fans on some beds are basically ineffective (hello bed 7 at the Maryland Pkwy location), and nothing is worse than getting out of a bed all sweaty and having to put clothes back on. read more

I'll be honest this place is cool and convenient cause it's next to the gym the workers are so friendly so so so friendly and that's important . 10/10 machines are always clean however I do want to mention how expensive this place is and how even if you don't do a contract you still have to pay an annual fee in May? Ridiculous. What's the point of no contract. But I did cancel my membership after I realized I was paying 98 dollars a month when Palm beach is doing the same beds for 42 LOL I was like damn they've been stealing my money :/. Again I love this place but the money they take from you is not worth it. read more

I had a good experience and would recommend this business - I had a lot of questions before joining, sales girls Kayla (?)& Jillian we're both very professional courteous and nice. But most of all very knowledgeable at their products and their beds and how they all worked and offered recommendations. The lobby, tanning beds and rooms were spotlessly clean! read more

If you like getting the run around and attitude at every turn, then this is the tanning salon for you. It's the corporate side of things, not the girls at the salon. I have email chains leading back 6 months to close my account. Emails are only replied to after a week or more. There's always another way to get another nickel out of you. DO NOT SIGN ANY CONTRACTS! It will bite you in the rear! read more

Really unimpressed with this company all around. I've been tanning since September and still no tan. I was promised that if I used the more upgraded bed (FGT) is have a nice base tan in 3 visits or less. This was a lie. Everyone is different.l right? Ok. Here we are 3 1/2 months later. Now what. Oh it must be your lotion you should buy this brand new lotion we offer. I say no thank you I have 7/10 that you display on the shelves. Employee says back but it might be the chemicals and this new lotion will probably work or maybe you're having a tanning plateau. It's unfortunate that the company teaches these things to its young employees. I'm not new to tanning. When I've had a "plateau" it's after I've already gained significant color. I pay $90 a month and when I ask to speak to a manager they can't give me her information, I'm not allowed to leave mine for her to contact me and the only way I can get in co text with someone outside the store is an email or calling their corporate office. Poor business practice. Management please feel free to contact me, as I have been trying to contact you. read more

Bodyheat Tanning - Months of tanning to be consistently pale - Tanning Near Me - Las Vegas, Nevada

Excellent service. All of the young ladies there are knowledgeable about their products and make recommendations based on what you are looking to get out of your tanning sessions. read more

It was my first time going tanning ever in my life, I would NOT recommend this place for first timers or beginners. Staff is pretty much useless, a girl just escorted me to a room with a tanning bed. Did not show me how to use the machine, did not give me recommendations, nothing. Oh and she almost made me go in there without eye wear if I did not bring up to her attention! Beware if you're a first timer. I wish I would've gone somewhere else. read more

I LOVE this salon and the girls that work here! They are friendly and helpful. The four star rating is because whoever owns this salon doesn't keep it up well. Beds are usually not working, or the speakers are broken or buttons on the beds dont work etc... I just wish they would care a bit more. The girls that work there make this place the best and the fact they have late hours during the week, just confused as to why they don't have later hours on the weekend too... at least until midnight or something! read more

I recently visited this location and had the BEST experience. I haven't been to a tanning salon in ages. I came in with 0 knowledge of the different beds so I didn't know what my needs were. Ashton took over 30 minutes to explain the different plans, beds and lotions to me all while making sure to take care of the of the other guests that came. She was pleasant and informative and I really couldn't have asked for more. My second visit was yesterday and was met with the same great customer service. One of the girls noticed the lotion I was using (which is a new lotion) and asked me how I liked it. Just overall very friendly staff and in a world where customer service seems to be a dying art, I feel it necessary to recognize those still doing an amazing job! read more

Great experience! Went in two weeks ago to tan for my daughters wedding. Ashton was awesome and explained all my options. Initially did $20 one week, but enjoyed tanning again so much signed up for a VIP membership. Clean, friendly and efficient. Definitely recommend this location read more

Extremely confused... went to purchase a membership. I got a card from the gym that says this location is 24 hours. Then when I arrived I quickly noticed they were closed. The door says 24 hour tanning but then in a box underneath it says Monday 8am-Friday 12am. Sat-Sun 9am-10pm. From what I know, none of those times are 24 hours. So yes I wasted time coming all this way for no tan. However I have gotten a tan here and the tan came out great. Just a little turned off by the miss communication in their store hours. Please contact me Bodyheat Tanning read more

Bodyheat Tanning - Post card that says this location is 24 hours - Tanning Near Me - Las Vegas, Nevada

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I go to the N. Durango location and have been a member on and off for years. I'm on again right now. I only have one complaint. I have the most expensive and inclusive package, which I don't mind paying for, it's well worth it to me. Here's my beef, on more than one occasion, more than I'm happy with, I've gone in to use the FGT, which is not being used when I get there. When asked by who's ever working which bed I want, I say I want to use the FGT and I'm told I can't use it because somebody is doing the red light and is going to use it afterwards. I am told that the time has already been put in for them and if I wanna wait 20 minutes, I can use it after they're done. mind you it's empty for the 20 minutes. I don't so much mind using the extreme when the FGT is being used when I walk in but I do mind being told I can't use it or I have to sit and wait while it's empty so somebody who is doing some thing else can come out and go right to the FGT that bothers me a lot. I pay good money to be able to use the FGT and I should be able to use it if it's empty when I get in there. It's not fair to me and I'm not happy about that. I hope this problem can be addressed as it seems to be a problem on many occasions. read more

Love this place! Very clean. Awesome specials!..I usually do spray tanning. Top notch Customer Service!. Thanks Rachel you are awesome!

I walked in for my first time and was immediately greeted with a smile and hello! Amanda gave me a tour of the facility and answered any questions I had about the products and services! read more

The lady at the front desk was extremely nice and even told me about all the tanning beds making it easier for me to understand which one would be best for me and my skin type! my experience here was truly amazing and i would highly recommend it to all of my friends to start going! read more

I had initially given this business a 3 star rating due to an employee that was rude and obnoxious. She no longer works at this location. Since she was replaced I have to say that everyone there is excellent! I am really bad with names but they have all been friendly, accommodating and professional. Unlike the girl that left, these women KNOW what they are talking about. I was put in the right beds for the perfect amount of time with great results! I seldom if ever have to wait more than a couple of minutes and I am in and out fast. I highly recommend this location. read more

I've been w body heat for 3ish years. Same plan. Same card. And recently they've been charging me rejection/late fees. For the past three months every first of the month I have to wait while the front desk lady calls a manager. The first time they resolved the charge and it was fine. Just had to wait around for an hour and a half. They told me the computers have been freaking out w some card payments. But now that it's happened 3 times and I've been trying to contact corporate for 2 going on 3 weeks now. Absolutely no response. I don't have time to wait an hour and a half every month to fix it. I don't have issues w my cards anywhere else. I've even tried giving another card. Most recently the girl couldn't fix it and I had to pay the rejection fee in order to tan. I've been waiting for a response bc she said I can get a reimbursement. But nothing for 3 weeks. HORRIBLE CUSTOMER SERVICE. I've called the corporate office so many times. No response. I've sent about 100 emails. Nothing. So disappointed bc I have no other issues w the salon. But now that I'm paying that rejection fee every month I can't deal w it and no one is fixing it. Just waiting to get reimbursed bc this has been absolutely ridiculous and I have no more patience read more