Well, it seems like overall, UIMH really sucks. This is in particular regarding the energy of the…read moretechnician who helped me with my sister. He's an older, bald, gentleman, and unfortunately just had "miserable" written all over his face. I think there were moments I felt glimmers of possible kindness when I try hard to give grace since he's working with my sister who needs extra care. However, the man is mostly impatient and comes off impolite. The healthcare system here just really is awful as a country, so it translates to many of these places too. The process of scheduling an appt. wasn't bad in that I was able to get an appt. the same day for my sister. Sandra, who assisted me over the phone was patient and professional. And there was another associate in the front with a pink Strawberry Shortcake sweater who was helpful and kind. These locations are mostly filled with bothered and impatient energy unfortunately, and that's terrible considering people are there for health reasons and it would nice if the company and their associates at least pretended to care by having patience and professionalism.

As you can see, I have made 7 attempts to schedule a Mammogram *since April a whole month later…read more Shame on the call team for not being able to perform a simple task.

My wife and I went this morning for the full body scan and were greeted by Christina who was warm…read moreand welcoming. Christina had us fill out a preliminary form and also had us answer several questions and explained the process in detail. Christina took my wife back for her scan and I was greeted by Walter who performed my scan. They were very professional in performing the scans and also explained the results once completed. True professionals. I highly recommend Christina and Walter at Trinity Diagnostics Imaging and I am sure the other staff members are stellar as well. Thank you Walter and Christina for your professionalism and quality service as well as your amazing personalities.

I had many ultrasound experiences at Trinity Diagnostic. It all started out to be great as…read moreChristina was a very thorough person and also had great manners and so I didn't have much to complain about and was anxious to know if I had cancer or not since I had found something. However throughout the years of visits I experienced gradual disrespect mainly from Walter and then eventually it became Christina as well as them not picking up the phone or cancelling appointments. I'm not sure if it is due to the fear of being called out that they misdiagnosed me many times for a tumor to have been malicious to be told that it's benign, or just simply Walter's and Christina's disrespect had grown to a level of arrogance where they thought there would be no consequences. I feel it could also be that they were unhappy to honor their Groupon price as well as I tend to go for body scans . I want to add the occasionally when the phone is picked up by someone who isn't them two I would be told that Christina would call me back to schedule as I have an interval to be scanned. Radiologist readings or not I need to see the images, and I need to see for myself. This immature ghosting behavior has gone on for half a year or more. There is more to be said but I'll add to it later.

This place is now WaveImaging, not sure when it changed over, but this is the location we were sent…read moreto from Orange, since they were no longer taking walk-ins for the day. Fountain Valley is open til 8, which is super convenient for people who can't make it by 5. Since my husband was already pre-registered and he had checked in online, this location was a breeze. Only one lady was working, she was handling the check in desk and performing the X-rays, and she did an amazing job at dealing with it all. My husband was seen within 10 mins of being there, and once his X-rays were done, we received his disc to take to his ortho within about 5 minutes. I will say it was sort of confusing cause there is no sign on the building, or on the directory, but we figured out it is inside of the Urgent Care. They could do a better job with signage for sure. Overall though, no complaints about this location!

Very professional & organized office. It shares a lobby with urgent care so never a dull moment…read more The staff is amazing!

They are very slow service, I called for appointment and wait for long time no one answer only…read moremachine.

I went in today for an ultrasound. I did have an appointment and came early to sign paperwork etc…read more *The building they're located in needs LARGE NUMBERS ON TOP to be able to find it quickly VS driving around which is maddening. *The lobby isn't big enough for appropriate social distancing when I see the number of people seated there. The front office staff was busy handling incoming patients reporting in, answering phones, and computer work. They were very nice and professional when I reported in. My ultrasound technician was Kelly and she is *MARVELLOUS*! Kelly was very professional and so very kind. She explained what she was doing which helped me to relax as I was nervous. The room was nice, quiet, and dark that I nearly fell asleep lol. The procedure was done quickly and the next thing I know I'm in the main building lobby filling in a yelp review for them. I'm very satisfied with my visit and I do recommend Newport Imaging (for ultrasounds) Hopefully Kelly will be working the day you need to go in.

I have been trying to call. Message says I'm sorry there is no one here to help you. Please try…read moreagain later. I'm just trying to pay a $28.00 bill.

Rude person who answered the phone. Cut me off. Im at another imaging center and they asked me to…read morecall and have my reault faxed to them. They refuaed to do it and wants me to call back in 2 hours.

Making appointment is not an easy process. When I called the phone number listed for this facility,…read morethe voice recording states that I cannot make appt on the phone and must sign on to their website. So I noticed that on the doctors order there is a QR code that I can scan to make appt. If my 86 year old dad had to make his own appt I know for sure that he'll be lost and will most likely find another place to go to get his X-ray. As I sat in the waiting room, I learned that two other patients had difficulty making appt as well. Even the receptionist agreed that the appt making process is bad. The appt process needs to be more user friendly, especially for senior patients. Once in the office, the receptionist did not acknowledge us standing in line and asked us to sign in as she was talking to another patient about their dogs. After five minutes, another patient in the waiting room notified us instead. When the sign-in clipboard was passed back to the line the patient behind us grabbed it first and signed in before us. When I notified that inconsiderate patient, she started yelling at me rudely. Although the receptionist was aware of the situation she did not help us who was there first. We have appt at 12:50 (we came at 12:35) and was finally seen at 1:13. I will not use this facility again!!!

Front office very nice staff, environment friendly and professionals. Thank you Samaria for your…read moreprofessionalism and for serving in the medical field. You're truly a caregiver.

I had my Calf muscle MRI done at HTC imaging center , great experience, I got same day appointment…read moreand they provided me the CD of high quality scans and radiology report . They also followed up with me next day to make sure I m doing ok and I m now moving forward with surgery very soon. Very professional, fast and friendly I highly recommend HTC Imaging to anyone need MRI quickly and they don't have insurance or thier insurance delays approval Thank you

Incredible place !! It truly saved me- thank you so much!…read more Waiting for insurance would have taken an extra 4 weeks , they took me in the same day. And it was absolutely affordable, probably the same price as my copay! I'm so grateful, thank you.

My first time visit to this practice was very good. The reception team was efficient getting my…read morescheduled and prepared for my procedure. In fact, i had asked to come in earlier than scheduled if they had a cancellation. I was pleased to get started two hours earlier than initially scheduled. The prep team was good at managing a number of patients scheduled the same morning. They explained everything very clearly alleviating any fears we brought with us. All around good experience.

Here we are again for a cardio-lite test!! Whoa, what an…read moreincredible experience!! The people here are very nice and kind. They really understand how the patient feels before and after the test. I'm recommending anyone who needs to have this test to come here because they care about you!! Just be forewarned that the cardio-lite test is heavy duty but the staff here understands and will help you get through it.