Nothing is perfect! except Bardia, the MRI Technologist. He is such a wonderful conversationist; I…read moreeven forgot I was fearful of my procedure. He has a very calming and confident demeanor. He turned a difficult situation into a positive experience. So, remember when I said nothing is perfect, so now some constructive criticism of what can be improved upon. I completed my on-line registration, and it went well. However, the staff doesn't review the paperwork? It stated clearly I'm claustrophobic, but I was scheduled for a closed MRI. I arrived, and I had to be rescheduled. The receptionist was professional and kind, and she was able to reschedule me for that evening. I went home and returned in the late evening. With the day coming to a close, the waiting room felt sterile, cold and eerily quiet and desolate, like out of a horror movie. But as soon as Bardia called my name, I stepped into a different world. A WORLD I loved and didn't want to leave. Thank you Bardia! You are a blessing to SimonMed. Lastly, the report was received promptly by my physician.

This place is horrible! They canceled my appointment 2x and the 3rd time I go in and the tech Lily…read moreand front desk lady Cynthia were discriminated against me and told me they will not see me after I told them they could not do their job right! They are unprofessional and don't know how to talk to treat their patients, no name tags. Worst place to go! I made an appointment at a different location and the tech Lily called that location and told them to cancel my appointment as well because she got in her feelings when I told her they didn't know how to do their job correctly and this was AFTER I been waiting for over a hour after my appointment, they didn't have n My insurnace even after I gave them it. Just issue after issue and mind you, this was my 3rd time after they cancelled my first 2 appointments.

I would definitely recommend this place. Having a radiologist in the room during your exam and not…read morebehind a computer screen was SUPER helpful for why I went there. Having someone to openly discuss care with (even though my regular OBGYN wrote the referral) was a game changer. Yes, the parking was strange. Yes, the party happening between my legs in stirrups with 3 people was... different. But truly having a dialogue with medical professionals in that situation really made all the difference. I left with answers and feeling confident as to how he got those answers in real time.

I went for an abdomen ultrasound and got a callback from Dr Raman in next couple hours discussing…read moreabout my reports. Dr Raman is very knowledgeable, expert and very importantly, empathetic and listened to all my concerns and replied to everything to my satisfaction. I have never seen this level of treatment anywhere else. Staff is nice and listen to concerns faced and do due diligence in their work. They truly care about their patients. I will consider going there again and also recommend to others for their radiology tests.

The front desk people were pleasant and helpful. The…read moreultrasound specialist also was pleasant and thorough, maintaining her pleasant attitude as she described what the imaging in this area was able to accomplish. She continued the discussion while I cleaned up and then dressed afterwards. The report was ready on line the next morning.

I am super claustrophobic and anxious, so I was very nervous about going in to get an MRI. Maria…read moremade me feel so at ease, and when I freaked out and asked to get taken out of the machine she just talked to me and let me take a couple of breaths before starting again. I really appreciate how patient she was with me, she made my whole experience not as scary as I had pictured it. THANK YOU.

I did not have a good experience here. All they care about is making the most money. They treat…read morepeople like crap and think about how they can get the most money out of you. Just look at all the people that left negative reviews about this place. There is a common denominator: greedy and poor customer service. I usually don't write reviews, but for places like this, I don't want others to go through what I went through. Pain is already a headache but to have another headache with these guys.... NOT WORTH. Go to any other place. Customer service may not be great but at least they won't be going after your money like these guys.

Stay away from this Radiology Mill. Extremely disorganized when it comes to scheduling an exam. It…read moreappears the right hand doesn't know what the left hand is doing. I've had 2 physicians send an imaging exam order via the EMR. Very standard method nowadays of scheduling anything in healthcare. Can Sunnyvale imaging staff find the order??? Uh no. They promised to return my call regarding this; they have yet to return my phone call. They could also email me- they have my email. I signed up for their patient portal. Useless. They don't respond to requests on the portal either

This place is a machine Money machine!…read moreBusy , big Service from four different people Including two technicians Was great! I'd hire the lady upfront if I still had my shop! Shoulder MRI went smooth

Poor receptionist Brook,…read more Very bad customer service, as I wasnt able to have payment on site and would prefer mail in payment... she won't give the approval.

I just got off the phone and spoke with Paul and overall I'm going to give him a high 5, or 100…read morefor his quality of care and overall his patient and great customer service. Thank you Paul.

The visit went fine. Doctor was patient and really paid attention while I explained my symptoms…read more They offered a few suggestions and explained what might be causing the issue. Front desk was friendly too. Felt comfortable asking questions and got clear answers without pressure.

Bodyspec provides such a great service. I was in and out of the Santa Clara location within 10…read moreminutes, my technician Randolph was very knowledgeable and personable. I've compared my results to my at home scale and the difference is crazy. Seeing how inaccurate my scale is at home baffles me. Would highly recommend bodyspec for anyone that is interested in data of their body or looking to see their full body composition.

They sign you up for a "membership" without telling you. Recurring charges show up on your credit…read morecard, then they claim that you "signed up at checkout". Who needs a body scan every few months? They never mentioned a membership at the location. Never at checkout or any other time. Their emails never mentioned membership. They should be sued under DTPA.

I always come here to take my brother to get his x rays done. It's always a quick visit! I always…read morecall to request an appointment before we go and they are always accommodating! The receptionist and technician are always so kind! It's nice to be able to come here and get it done quickly! They don't over book so if you come in time your appointment will go by quickly!

Hmmmm...you would probably never come here unless you had to. And even when my oral surgeon said I…read morehad to (or really should), I debated. The imaging services provided here aren't typically covered by dental insurance plans. And even if there is a slight chance that they are, this place does not provide insurance billing services - meaning, you have to pay out of pocket and handle insurance reimbursement on your own. I needed to get a high resolution CT scan of my mouth to see how close my nerves were to the roots of my wisdom teeth. Basically, if they were really close, there was a chance the nerve could get damaged and I would lose sensation in my chin. Random, yes, but also quite unsettling. So, I end the debate and decide on getting the $395 CT scan. As I walk in, I notice that the facility is quite dated and there is only a single lady behind the front desk. She spoke quite muffled, but when she said "We don't deal with any insurance!" it seemed to resonate the entire waiting room. She wasn't exactly pleasant and as I began to reconsider my hefty investment in this CT scan, I hear her typing on a 1945 Typewriter. Ummmm...please, front desk lady, I hope you'll use the $395 to upgrade to the 90's with something that at least has a monitor. The actual scan wasn't that bad. I just had to hold still for about 18 seconds. The x-ray tech was really nice and helpful. He showed me how my images turned out and explained what would happen before they send the final product over to my oral surgeon. All in all, he was a great guy. Pluses for the friendly x-ray tech but minuses for the archaic ambiance and the not-so-welcoming front desk lady = just an average review.

Amazing care and quick service from this place. This is definitely one of the better facilities to…read moreget blood work done, and it looks like they've recently renovated the area as well. I made an appointment and was seen within 10 minutes, even on a day where they were short staffed. They still managed to remain on schedule, and I was in and out pretty quickly. Nancy, the person taking care of me, was such a sweetheart and so compassionate towards my health situation, even sharing a bit of her own experience to make me feel comfortable. I mentioned that I was a little bit squeamish with blood draws, and she did an excellent job of distracting me. I can tell she's very skilled, she drew my blood with little to no poking around for my veins. I had no bruising, soreness or excess bleeding. Most places I've gone to would've left my arm sore for a day or two with bruising, but not here. I was back to using my arm normally within an hour. Nancy took the time to explain to me how to do my stool test at home with very clear instructions to make sure I understood. Amazing patient communication from her. To the people leaving bad reviews because they decided to "walk in" just know that these workers are trying very hard to stay on schedule and they simply cannot just take random people coming in, otherwise, the entire schedule would be delayed. That's unfair for those who took the time to SET up those appointments, just to have someone who walked in take priority. They just don't run things this way and I highly appreciate that they stick to their scheduling system because it keeps things running smoothly and respects everyone's time. Just from my experience in the lobby, I saw the staff handle people very compassionately when explaining that they couldn't accommodate walk-ins. I especially noticed the blonde staff member being incredibly patient and kind with elderly patients, children, and even people in wheelchairs. The staff here genuinely seems caring and professional. If you plan to come here, I recommend scheduling an appointment on their website. Schedule at least 2 days in advance because the time slots fill up quickly. Overall, I had a great experience and would absolutely come here again for future lab work.

Came here because the was the closest Quest Diagnostics within my vicinity…read more My daughter was in need of having a urine sample analysis and we were directed to go to any QD location. This particular spot was busy upon arrival but that was expected since appointments are recommended but are not required. Staff work at a slow pace so a wait is guaranteed whether you have a scheduled appointment or not. I'd come back if needed due to the experience being manageable. There wasn't anything to rave about, nor complain.