Bojangles has always been a favorite for my family, however this visit was horrible. What has happened to this store. The young lady at the window was friendly and tried to assist with substitutes for missing chicken (not sure how they could be slow low with inventory when lunch just started 15 mins earlier). Missing my fries, 4 biscuits, and the chicken was NOT crispy (looked more soggy like it was cooked yesterday). The entire family (including children) said the meal was bad. My youngest couldn't finish with the chicken saying it was making her sick. Biscuits were definitely overcooked. A waste of $60. Hoping this meal didn't give us food poisoning. Recommendation is stay away and spend your money elsewhere if you need fast food. read more

Bojangles has always been a favorite of mine since growing up in the South, where I used to eat there almost every week. This particular location is my go-to whenever I'm in the area. The food is consistently good, but on this visit, I did notice the building seemed a bit run down, and there appeared to be a roof leak or possible mold issue. I'm not sure what's going on, but I really hope it gets addressed soon since this spot is a staple for us whenever we're nearby. read more

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No. Just no. Too greesy and drinks watered down. Fries taste flat and hard reminiscent of cardboard. Hardest biscuits ever made. Chicken sandwich is sad. Unlike the other reviews I had a pleasant experience here with staff but man I will have to decline an invite back thanks ok, I'll miss you. read more

Last three times I've been there the 12 piece meal has only been 11 pieces or 12 with one very small piece I brought this to their attention and handed the box back through the window. they bring it back and said we counted 12 which we counted three times and there was only 11 so why wouldn't I admit their mistake and tell me that they're sorry I return the meal and the lady got pissy at me and said well I need all of it back as I was handing it back I won't go there again because it seems like they don't care and they try to rip you off if you're not counting the chicken and they're giving you read more

Bojangles Fried Chicken is sooo delicious!!! This location was on or with all the Good bojangles I've ever been too! The drive thru was very quick and efficient. The service was friendly and I could hear well enough without having to ask them to repeat anything. The Mac and cheese is a delicious side along with their biscuits. Get the fried chicken obviously! read more

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Just left the drive-thru. I ordered 2 wings and I asked if the fries were fresh. Silly me for thinking they would tell the truth. The fries were trash and obviously not fresh. They tasted dry and overcooked. The fries were a little more than warm and not fresh out of the deep fryer. I also asked for extra seasoning which I did not receive. If I ask for something just tell me yes or no and I will move accordingly, don't lie because I paid money for this and did not get what I asked for. Just go to Popeyes instead. read more

Quality went down. I hope one day it well go back to what used to be before 2020. What happened to southern cook'in! read more

I had never been to this location. We always went to the one on Warrenton Rd. So when looking for something closer to work for lunch I was happy to see a location nearby. I made it through the line quickly and my order was correct. The inside was also open for dining. The one on Warrenton Rd the dining area is still closed due to staff shortages. So if you have a taste for a yummy chicken sandwich or breakfast at 2pm give them a try. read more

We came through the drive through and were met with speedy service. The food was excellent. The bo-berry biscuits were fresh and warm. The pinto beans and rice was an unexpected delight. The chicken and rice bowl was probably the best thing on the menu. The fries were served hot, crispy and perfectly seasoned. The drinks and tenders were mid. We also did not like the sweet potato pie because it didn't really taste like much. We will be back for that chicken and rice bowl though! Definitely a must try. read more

Fresh food, excellent cleanliness and professional customer service, and the atmosphere was welcoming with good lighting. The staff was so friendly, kind, and professional. This location is worth driving an hour to have that southern BO experience! read more

Got two combos and the made me pay for sauce. I didn't get any ketchup or anything special: asked for honey mustard they made me pay extra. I pay over $20 in food but you going to make me pay for sauce for my food. read more

Bojangles - a receipt for a car - Fast Food Near Me - Fredericksburg, Virginia

food is really good but the customer service is awful. I could hear the manager talking to an old person that he didn't speak laúd so she did give him the wrong order. Attitude to others was not better, I got my order wrong and the guy instead of apologize, sayd was my fault. people that work in this restaurant is not nice at all. read more

I came here at 9:30pm right after work to grab some dinner to go for my family because I saw they close at 10pm! Drove by and employees were inside but the drive through was closed and lights were off , you couldn't even order or talk to anyone ... I called the restaurant and no one pick up. VERY UNPROFESSIONAL AND THEY SHOULD AT LEAST UPDATE THEIR HOURS ON YELP IF THEY GONNA BE CLOSING EARLY FOR THEIR CUSTOMERS! read more

It was our first time trying Bojangles. 1) staff was SO friendly, patient, and helpful in deciding what we want and what is good for us. 2) inside was so clean and newly built/renovated. I liked the setting. 3) chicken was good but not that awesome. It was little dry for us but it wasn't horrible. Boberry biscuit was delicious but not WOW... read more

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Bojangles website, map in IOS and yelp all say open at 530 on Saturdays. It's 5:38am and not a soul in site and no answer on the phone. Not good when you're planning a breakfast stop before work. read more

This location just opened several weeks ago. Stopped by 3 times already. Great food, great service!! A lot of parking available. It's nice to have a location that's close to home where we can go anytime, instead of having to drive all the way down to Ashland or out on US17/Warrenton Road. read more

Bojangles - Roasted chicken bites with dirty rice, biscuit and a drink. - Fast Food Near Me - Fredericksburg, Virginia

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I was excited to be close to a Bojangles. I can remember enjoying their food in the 80s while living in North Carolina. After all these years I was not disappointed and happy that Bojangles did not tamper with perfection. Just as I remembered, the biscuits were warm and flakey and the chicken was seasoned like I cooked it in my own kitchen. I enjoyed the dirty rice but found the coleslaw to be just a little too vinegary for my taste. However, it will not stop me from returning! read more

Can't leave a complete review... because we didn't get to taste the chicken. I was at the drive thru and before I could order I was told "just so know know we are all out of chicken." Uhhh ok. I was so surprised I thought that I had heard him wrong. Nope he repeated it again. I guess closing at 9 really means 8:30 now? Must admit we couldn't stop laughing. The chicken place was out of chicken. Probably not a good sign. read more

Food is great but they don't accept their own coupons from Bojangles eClub. How weird is that. Mgr somewhat dismissive/rude. On our second trip we ordered and were charged for 6 cheddar Bo biscuits and got home to find we got 6 berry Bo biscuits (.50 less, each.) read more

I'd like to start by saying I come to this location a little I'm in if two times a week due to working close and it being easy. They are or normally great and have excellent customer service. However, today went slightly different. to this location today and ordered an 8 piece tailgate combo, and 3 home style chicken strip meals. Working in the industry myself, I should have checked my huge box before I left. However, after spending 51$ on the dime I was assured I had my whole order, and they have never let me down before. I get home, open this massive box and am missing one strip meal. I get In my car and call the store to ask if I can come get my missing meal as to which the manager "Rob" said he would gladly handle it and he was so sorry. I told him I understand. Things happen. However, when I get there to get my meal - I was fond by the manager there was some "debate" amongst staff members on whether I got my meal or not.... I wouldn't have called if I would have gotten my meal. I wouldn't have come back or provided my receipt. If you didn't want to correct your mistake you shouldn't have said so on the phone.... and when I get there you basically contradict me to my face. I would have gladly given you another $8 for another meal if that's what the issue was, because at the end of the day I should have checked. But pretty poor customer service by saying your staff was debating the situation and you had thee people in your drive through window staring me down. read more

The food and service were great. Despite the long line in the drive thru the staff was quick, efficient and professional! My only complaint is the drive thru menu is very overwhelming (the this franchises fault so I didn't want my star rating to be effected by that!) read more

I got a order that was wrong a 2 piece dinner dark with 2 sides.I called back and talked to a manager got his name time of day and date went to go get a corrected meal and the manager on duty that day said I have to have receipt, I told the manager on duty at that time I didn't keep it he said write his information down and I did . The other manager said he couldn't do anything I told him for a 2 piece dinner that your people messed up I will never come back.I really sea's disappointed in the service money was not a object for a $6 mistake you have lost a family and friends. read more

Ok we found this new bojangles on hospital Blvd and went there yesterday for dinner that was a wrong turn there. for a new restaurant they where not very good my mother and little brother got some kind of combo it was so dry throw it out my other little brother got a grilled chicken sandwich he said it was not very good that he had better..My friend got the breakfast sandwich he didn't like it that well and as for me i got the rotisserie chicken salad witch was nothing but lattice and maybe a little bit of carrot the chicken was to surgery and spoungey and for the price of it very skimpy and wasn't worth it and the food wasn't very good at all we will not go back read more

This is my second time eating at this location and I haven't been disappointed. The service was incredible and kind, the food was delicious, and the establishment was clean. I highly recommend stopping if you're in the area. read more

Fast service, great tasting chicken. The Fries and Bo-berry biscuits are amazing. Service was friendly and helpful, as it was my first time ever eating at a Bonjangels. read more

I wish I could give more stars, my husband loves Bojangles but we've had nothing but bad luck at this location. The past 2 times we've tried to pick something up here after baseball practice they've been out of chicken. I could see if they were close to closing, but they still had 2 hours of operation remaining. The most recent time was last night (8/29). read more

I don't want to give this place any stars after the service I received. I was handed a cold food. When I asked for fresh food, the cashier told meto pull forward with an attitude. As I was waiting another employee walked out to inform me that fresh food would take 12 mins. I requested a refund and was told that they do not give refunds. Really??? Cold food...no refund and nasty attitudes. Is what I paid for? I will never visit this store again. Good customer service is worth the drive. read more

So glad we now have a Bojangles, been a fan since the mid 80s. This particular store is an excellent example of the chain, staff was friendly, food was fresh and served quickly, dining area was very clean, even saw management wiping down tables. Family friendly, reasonably priced... Looking forward to my next meal there. read more