I've never had a bad experience here so I don't know why there's so many bad reviews I got the Bo's chicken sandwich, which was very good - spicy and the pickles were really good and I'm going to ask for extra next time. I got the dirty rice for a side dish. They were good, nothing spectacular, but I feel they're healthier than getting french fries. It was mostly rice with very little beans. The place is always busy so the food isn't sitting around for long. read more

Bojangles - Bo's Chicken Sandwich - Chicken Wings Near Me - Sylva, North Carolina

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Got a 8pc family meal delivered and they left out my half gallon of peach tea and side of slaw. This is not the first time I have been shorted items from my order at this location. They recently remodeled the outside of the store but should have spent that money on better employees! I would rather get gas station chicken than eat from this location again! read more

Friendly service, good, hot food. I am local and come here occasionally and have been pleased every time.

Trash store. Waited at the window for 25 minutes to tell me they are out of chicken. I guess with that complex menu it's easy to miss ordering chicken........ read more

Unfortunate for me Sylva is very limited when it comes to fast food. So I decided to buy a chicken supreme family pack through the drive through. Boy do I regret that decision. Sitting at the window, I witnessed a skinny older lady with brown hair preparing food with gloves off. The prep stations were disgusting. Probably not wiped down for several hours. After placing buns on the griddle top with no gloves I witnessed this lady coughing all over the food. Then with no gloves on, reach into the pickle bin at the prep station to indulge on some pickles. The restaurant has a 96 health score, which is pretty low. I can't urge Sylva enough to stay far away from this place. read more

It hurts me to do this it really does.. My love of bojangles is tainted by the very poor excuse of an establishment that this place is. They never open on time and as a 12 hour shift worker we don't have time to be waiting around till 6:30 to have everything ready when your times say 5:00am. Next they are almost always out of chicken supremes and/or never have them made up. The employees are normally always nice, but I have ran across a few that just seem to rush me threw which results in them forgetting my sauce or my straw. Again, I don't want to dislike this place because bojangles is my go to chicken spot! I hope they pick up their game soon. Love, A disappointed customer read more

DON'T RECOMMEND! the smell of my barbecue sauce that i had was really foul, and sour as well as the consistency. It was really chunky and had things in it. Not to mention the biscuit was flowery. I tried to approach the manager about the situation and she refused to give me a refund. The place is really dirty looking and bathrooms are nasty. read more

Bojangles - a bowl of stew with a spoon in it - Chicken Wings Near Me - Sylva, North Carolina

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Horrible! Filthy dinning room. dried up food that has spent far too many hours under heat lamps. The fact that this restaurant remains open is a testimony that our county certainly does not do their jobs! read more

Bojangles - The was only one other table used the entire time I was there. Yet not one of the crowd behind the counter could find time to wipe tables - Chicken Wings Near Me - Sylva, North Carolina

Service was horrible- restaurant was filthy. We thought it would be faster to order inside because there were so many cars in line, but this was not the case. There were people in there who had been waiting 50 minutes for their food. We waited in line 35 minutes, then when we finally got someone to come to the register to take our order, her manager told her she could not take our order for chicken. She said until one employee got back who could "drop" the chicken in to cook, no one could order because she had 30 door dash orders waiting. I'll never go back after seeing how dirty the kitchen and prep areas were. We left and went across to the Pho restaurant where it was sparkling clean, and the employees were nice. read more

If I could give this 0 stars I would!!!! I got food poisoning from the chicken tenders & BBQ SAUCE. HOW DARE YOU. The chicken tenders have fat and tenders in them. Everything is severely undercooked, I had instant diarrhea after eating here, so did 10 other people that ate with me. SMELLY Outdated decor, unsophisticated mediocre menu. JUST DIRTY. My stomach feels like it's bout to explode, I puked just an hour after eating it. read more

Wen't to this bojangles this morning and the lady taking my order was extremely rude. when we got our food it was cold and hard.

We placed a mobile order, but found the dining room was closed. Waited in line 17 minutes to get to the window. We ordered chicken, fixins and two salads. When we left the window, there was no dressings for the salads or sauces for the chicken strips. Salads were supposed to have grilled chicken on them but no chicken was there. Very disappointing. read more

The past couple of times the food as not tasted fresh. Today they gave me hard cold fries, hard boberry biscuits, a cajun filet club sandwich with slimy dark green lettuce, mayo on top of the chicken, under the chicken was a slimy off white substance (was not mayo) had no cheese, bacon or tomato either. Also ordered a chicken supreme combo and it did not come with fries. Will not be returning! read more

I would give 0 stars if possible. Rude and unhelpful staff. My 12 year old daughter does a better job at following directions. Even when I confronted the staff about all of the mix ups and wrong doings, she stated "there's nothing I can do to help you. " read more

I love eating at bojangles but this location is just absolutely awful. The chicken is 5x dryer than the chicken they serve at the cafeteria at WCU (you know it's dry when there isn't even a drop of grease on it). Which goes great with the dry crumbly biscuits. Biting into my Cajun filet biscuit felt like sinking my teeth into a piece of hardwood. You lose about half of what you rip off of the sandwich when you bite it because it all crumbles into your lab making a huge mess. One of the many reasons I look forward to going home from college here is to eat a decent meal from a bojangles back home. read more

Would love to tell you how good the food was but wouldn't know thanks to some grumpy old bas*ard in the parking lot not allowing me to park & yelling at me about my car being too new....and that he was trying to have a car show! Who the hell is this guy to tell me where I can park, especially when he's not even a Bojangles employee?? Don't care about his so called car show, especially when all I'm trying to do is to feed my family! Hopefully the higher ups at Bojangles will see this & realize that this old man & his little group is doing nothing but costing them money!! We won't be back. read more

I love BoJangles... Everywhere. This one is just as good as the others. read more

it's mid asf but if you are from smoky mountain it's where everyone goes to get food so I say it the worst there mac n cheese is still good asf and my friend work there read more

thanks for the rubbery bo rounds. been working everyday for the past 2 weeks with minimal meals and this was my one night to get a decent dinner. my bo rounds are rubber, as fuck. i have to drive 15 minutes back to my house so i can finally relax after my 12 hour work dayz. thanks for making this the most dissappointing meal ive ever had these past two weeks. ill just stay home and boil hot dogs next time. read more

This Bojangles is garbage! I'm from Asheville and the food at that store is way fresher than the one here. My tenders were hard and cold. Also why doesn't bojangles have a $5 box like everyone else? 4 tenders a biscuit and fries shouldn't cost $8. At cookout I can get the same for less with a great fresh taste! Step it up! read more

if you go through the drive through be prepared to scream at the top of your lungs to be able to place your order and them not even get it correct. not to mention the wait. and the place is disgusting the sanitation rating is so low. read more

wife and i tried the bo tater breakfast bowl. (nasty!!) had several taters one dryed up scrambled egg looked like one strip of backon broke up no sausage as advertised and not even a spoon full of gravy so dry would choke you up!! the side biscuit was dry an falling apart. give us good ol kfc anytime over this slop! so beware looks nothing like the commercial!! never again for this family!! read more

Had an excellent Cajun filet biscuit at this Bojangles. The service was prompt and the employee at the drive thru was very polite.

I watched a young lady make my food w no gloves on! Then pointed it out to the lady at the register and she didn't even tell a manager!! The lady disposed of the food she was making with no glove and remade the food and that was fine UNTIL I got home and my Mac and cheese was complete burnt! Every bite I took there was a burnt piece in there! So I called to speak with a manger and she ask me to bring the ticket back in and she would give a refund. I let her know it may be a few days bc I had to work the next several days and would not be back that way she was fine with that...so yesterday I went in and tried to give my receipt to the evening manager and let her know what the issue was and she told me she couldn't issue a refund. I was like are you kidding me? I'm telling you that YOUR employee made my food with no gloves and I was served burnt food and there's nothing you can do?? Needless to say be aware and watch the employees bc that's very nasty bc you have NO idea where the hands of those employees have been and to the manager you should always want your customers to leave happy. I will not spend my money at this location again. read more