After watching many, short but to the point, Bojangles TV commercials, I decided it was time for me to go visit one of their restaurants and try them out. After all, their official slogan is "It's Bo Time" Although the Bojangles southern chicken franchise began serving food in 1977 in North Carolina, this Bojangles is located on Hardy Road in Vinton, Virginia and opened in 2012. One of the first things I noticed when I arrived at this restaurant in Vinton was the simple but fun architectural design of their building and the use of the color yellow on the awnings of the building and on their outside parking lot sign with their logo. Yellow is the most attractive of all colors, and so each time one drives by the restaurant, your eyes can't help it but to gravitate to the restaurant and read the red fonts with their name Bojangles. Also interesting to mention is that the name of Vinton is found written on the logo itself, detail that brings out that the company emphasizes giving back to the communities they serve. Once inside, the interior design was in the minimalist style with a huge open-space dining room with many large windows to bring in the light and the few walls were covered with placks giving recognition to local sports teams with their Team group picture on them. Another sign of the company's commitment to the communities for which they serve. Then what also caught my attention was the short wall labyrinth to help large number of customers line up in front of the ordering counter to wait for their turn to order. As soon as I reached the ordering counter, one of their friendly employees, wearing their red t-shirt uniform, warmly greeted me, answering all my questions about the menu, and taking my order. I ordered the #10, Bojangles' Chicken Sandwich Combo. With the Season Fries and a drink. And two Blueberry Cookies for dessert. I paid with my credit card and was given my receipt. I didn't have to wait much for my order to be served at the pick-up counter. The first thing I noticed was the bun so soft and fresh, a little thing but a sign of a good restaurant. The chicken inside was so plumpy and crunchy with just the right seasoning. The fries had just the right cut to help bring out their flavor. And the cookies tasted homemade and delicious. Even the drink from the machine was very refreshing. I ended having a refill. As I was eating I noticed other customers coming in and dining feeling like at home, many cars being served at the drive-thru, the employees showing teamwork and providing exceptional customer service, and even taking the time to dine themselves before the rush time arrived. I was so impressed with the food and service that I received, dining at a Bojangles for the first time, that I did my research and found out that Bojangles considers its people to be their number one asset. They emphasize developing and training their team members, recognizing their importance to the company's success. read more

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The staff at this Bojangles location are some of the rudest people I have ever experienced with a fast food restaurant. When taking orders in the store or in the drive-through, they are rude and short with their questions and responses. I would recommend going across the street to McDonald's, where the staff greets you professionally politely and courteously every time. Really don't have a review about the food. It's Bojangles. They do quite frequently mess up my order because I think they are not listening and have no care if customers truly come or go from their store. read more

All of you restaurants up charging for dinners and then removing the drinks from the dinners so you can charge over $2 for them- can shove them!!! Will go to Sam's Club to get a$5 rotisserie chicken for the whole family & buy a side for less than $9!! read more

Bojangles - Bojangles Vinton VA receipt. What a JOKE! - Southern Near Me - Vinton, Virginia

Ordered two chicken supreme combos with fries. They had me waiting in the drive thru line for 10 minutes waiting of fries. And they still messed up my order, I did drive off before checking my simple order, which I guess was my bad... read more

I have to give this location four stars. I lived in Vinton for a few years after college with my mom and over summers while home from JMU and when this location was put in conveniently listed across from the Vinton Kroger at the light I was thrilled. I love their breakfast biscuits and sweet tea. Plus the Bo Berry Biscuits are legit amazing. It's still fairly new though I've lived away from Vinton and Roanoke for about 7 years and I stop in whenever I'm in town to see family. Drive through the drive through around 9am this past Saturday and although the large parking lot was about halfway full, the service at the window was prompt and polite. I ordered my usual biscuit: the steak with lettuce, tomato and mayo and comboed it for max fat with the hash rounds and sweet tea. They got it right and the Bo Biscuits were delish. Our food was up fast and they were very pleasant at the window. We considered eating inside bc we were in a hurry but didn't want to spill in the cad and saw plenty of seating. Instead we opted to scarf it down to get our errands run. My boyfriend, who had never had Bojangles before, loved it. I've been several times before when in town and have always found service to be prompt and pleasant and my order hasn't been messed up. The location is always very clean and well maintained. Not a bad thing to say about this place. I'll continue to visit it when in to see family. read more

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Best chicken the south has. This is a must stop when I'm in the south. This location is the first location that did not have the friendly atmosphere I'm used to in the south. The manager was very unprofessional to his staff. Every one wandering around like they did not know there positions and he's bad mouthing them in front the customers. Very unprofessional. So because the food is 5 stars and the manager is 1 star. I gave them average. But this is the first Bj that had never gotten 5 stars from me read more

Bojangles - a sign for bojangles famous chicken biscuits - Southern Near Me - Vinton, Virginia

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I don't know what has happened to this location. I gave it 5 stars 2 years ago. Food used to be fast and good! The last 2 times I have been disappointed in the service and don't think I'll waste my time here anymore. Spent about 20 minutes in the line for one biscuit. read more

Just ordered, to go, two chicken supremes, cinnamon biscuit and cajun filet. Box with supremes was infested with very tiny ants. Manager we called back to alert did offer to replace our meals and make it right. Unfortunately just too grossed out to return. Sad, this was a local fast spot for us from our home. Hope they get it fixed. Did effect the foam container the cinnamon biscuit was in right next to the paper box. read more

Saw a commercial today for their chicken strips with gravy, and it sounded really good. My husband went to the drive-thru earlier, and ordered it for me. He specifically told them he wanted the GRAVY. He gave his order too, but they didn't seem to be paying attention, so he repeated the entire order, stressing that he wanted gravy with mine. When he got home, guess what! NO GRAVY!!! So now, I'm sitting here, eating my stupid chicken strips and wishing he'd gone to KFC instead. read more

Got a 1/2 gallon of tea and my mom drank some of it I went to open it up and all I could smell was gasoline she then told me it didn't taste right. We will be calling poison control to figure out why there was gasoline in our tea that she drank her throat is burning. read more

Nobody makes biscuits as good as Bojangles. Had a Cajun Filet Biscuit and it was great. The biscuit was warm with light and fluffy interior. Cajun filet was moist inside with a crunchy exterior. The seasoning was good but I like mine with a little more kick so a packet of hot sauce did the trick. The Bojangles has their condiments readily available in the dining area which is convenient. If I would grade the employees it would be a 2 or 3. The young lady at the cash register was frazzled and made mistakes placing our order. read more

My husband and I went through the drive through this morning. We ordered a sausage and egg biscuit, and a sausage, egg, and cheese biscuit. We received a sausage and egg biscuit and a plain sausage biscuit. Looking at the receipt, we were charged for the former. Tried calling , but kept getting a busy signal. If you order through their drive through, check your order before you leave the window. read more

Everytime is spot on. Morning manager is a very nice guy and if there is ever a problem he is on it and will correct anything but delivery.

I hate leaving a bad review, but this is the 2nd time I've went and they've not even offered my drink with the combo. They do great at breakfast, but not so much the rest of the day. I'll also admit that tonight I went 25 mins before closing time, which I usually don't do, and was told "well all of the stuff you're ordering is going to take a while cause it is made to order this close to closing". I was then told "nevermind, the manager says we have it all". Unfortunately when I get to the window they come and say "you're going to kill us but.....we don't actually have the cajun filet. I can do southern or grilled". The whole experience overall was unprofessional even though it was near closing. read more