They did construction, removing all ceiling panels, first that should never happen with customers…read moreinside. Exposed us all to possible asbestos and other potential health hazards. Little regard for the customers health. My eyes and throat are irritated. Shame on them. The place was full of dust we were all breathing. No, a laundry business should never remove ceiling tiles with customers directly underneath. Removing tiles generates significant airborne dust, debris, and potential health hazards (like asbestos, mold, or old insulation). Operations must be done after hours, or the immediate area must be strictly cordoned off

I'm so sad to write this review. For years I have brought my large rugs here to be washed. I foster…read moredogs and so I need them cleaned every couple months. Today I got a call that the price had been increased and when I questioned it, I was told to come and get my rug. I have heard other people have had problems with the owners here, but I personally had always had a great experience. I am so very disappointed. It wasn't just a little increase, it was over 30%. I understand everything is costing a little more today, but I did feel that was extreme. I also feel as a customer we have a right to question and voice our complaint/concern, but apparently not here. **The owners reply if full of false statements: I did not raise my voice or get upset with the clerk that called me. So I was surprised when she called me back and said the owner would like me to come get my rug. *I did not brow beat the employee, I was nice to her, I asked her when this was increased because I come all the time. I came right away to get my rug. Had there been some offer to work with the price discrepancy I would still be a customer today. *I never said it was price gouging, I have a right to be upset with a huge increase. I then agreed to do it this time but was not sure if I'd be back. * The owner is the one who said I should come get it because he was not comfortable completing the job. As you see from his reply, he's not the nice man I thought he was. And that's sad.

Carla and her team are absolutely amazing! My wife and I are so grateful to work with Charrier and…read morehighly recommend them! Few things stand out: 1. Thoroughness: Carla and her team deeply care about cleaning your house and have an incredibly high attention to detail. They will not miss an inch of cleaning. We have two young kids and simply could not clean to this level of detail without their help. 2. Responsive: They have never missed a cleaning session in the last year since they started cleaning our home. Furthermore, they are always responsive to our communications. They truly live by their word and professionalism. 3. Caring: most importantly, Carla and her crew deeply care about your home and clean / take care of it as if it their we're own home. We have multiple difference types of surfaces from hard wood, granite counters and marble counters and marble shower tiles. Carla is deeply aware of cleaning solutions to take care of each surface type and always considerate of using cleaning solutions that are safe for our young children. Most of all, they are so positive and joyful to be around. Thanks Carla and team!

They did a fabulous job! They were responsive and accommodating. Upon arrival they were so…read morefriendly, got to work right away, and left our place spotless! We had them do a move out clean, but would definitely use again for a regular clean!!

I had MAJOR problems with their billing system. This is a drop off and pick up dry cleaners. It's…read morevery nice to have this service. They were very consistent on their drop off and pick up times, hence 2 stars instead of one The bills were quite a challenge due to the inconsistency of the billing cycle and the ticket numbers. Do you have an accounting degree? That would help. Unless you kept the tickets and audited the bills, you weren't sure if you were paying for your cleaning. Some months you would get a bill for 2 weeks of service, some months it would be for 6 weeks. They had a guy doing the billing as his second job, so you could never reach him and it took weeks to get an answer. I ended up switching to a different service because of the billing issues.

It's a no for me. Card style payment system, fine if you're going back…read more Added benefit my card got hacked on their vending machine, so I got to play with getting a new card at the bank. Dryers are not hot enough to dry in 1 cycle. Better and nicer spots in the area. Sorry I hate leaving such bad reviews but they need to do better.

This rating is for the Wheaton location. Much is great about the service, cleanliness, and payment…read moresystem, so I wish I could leave a more favorable review. However -- a big problem: We wash our clothes scent-free due to a family member's asthma and allergies. Put in a load of laundry, used our own unscented Tide Free & Gentle liquid detergent, and the load came out strongly scented. I don't know if this is due to a previous person's load leaving scented residue, or if the establishment "freshens" the washers with something scented. We use this laundromat for heavy loads, or if we have a problem with our home machine. Unfortunately, we won't be able to patronize this location again due to the residual fragrance left in our laundry. It will take weeks or re-washing and hanging outside to try to remove it. Prior to the new ownership, we never had this issue.

Been around the Lisle area for about 8 years and every time I need any clothes dry cleaned I always…read morestop here especially for my suits and leather jackets. The staff is super friendly and they get your clothes ready ASAP Thank you so much for dry cleaning this vintage Jacket for me! Highly recommend Leo's Cleaners to everyone that lives in Lisle :)

Thank you so much for the excellent service! I am very pleased that you were able to clean a jacket…read moreI thought would be stained for life. Thank you!

It is a thrill to open my laundry bag which has been serviced by the Real Deal Laundry Service…read more Each item is a work of art, carefully and beautifully folded. The pick-up and delivery is prompt and done with a smile. If you want your laundry to be done better than you can do it, try this company!

Ive used this place for years and they constantly damaged my clothes and ruined nice pieces of…read moreclothing. However is responsible for washing clothes slashes bleach everywhere. Many articles of clothing will have bleach stains everywhere. When I complained and asked for reassurance that they wont ruin anymore of my clothes they canceled my scheduled pick up the morning of my pick up and all my clothes were stolen from the pick location. They also sent the email attached. VERY UNPROFESSIONAL, NEGLIGENT and CARELESS... Do not trust them with your clothes!! Im seeking legal action.

They specialize in commercial W&D repair...wonderful customer service and reasonable fees!read more

Went in for first time, and had help figuring out which machine would work best for my needs. Clean…read morespot. Will return

It's a great atmosphere to wash and dry your clothes! I've been several times! I appreciate the…read morewarm friendly customer service!