I was very pleased with my experience using this business recently. I've been to the 211 location…read morein previous years, but this was my first time at the Dolson location. I needed four new tires. I know next to nothing about tires. Large purchases regarding things outside of my wheelhouse can be daunting lol The employee who met me at the front desk was great - with a glance he knew the size of tire I'd need, pulled up the options for brands and prices for me, explained the differences between them so I could make an informed purchase, and not 20 minutes later I was done and heading home on four new tires. Can't ask for better than that :) We won't hesitate to return next time we need tires.

Easy, fast and friendly. They were pretty busy. Went in to get my tires filled and they got it done…read morequick! Thank you!

Went in to get a price on new tires. Something seemed a little off. The gal that gave us the…read morepricing seemed a little unsure because she was new. She was going to order the tires after we left after someone else comes and looks over what she came up with. Well, we got a call back from her maybe 20 minutes later and the price increased considerably. We told her thanks, but no thanks. If you have someone behind a counter that is not fully trained or supervised, I don't want to do business with you.

amazing service always in and out fast always have the tires that I need. Just a great place. It's…read moreso nice to have such great service.

Went in for a NYS inspection and found out that I needed front struts and wipers. I left my car…read moreovernight and it was repaired the next day without any issues. Great service at a great price and the staff was very friendly and accommodating at the same time. Couldn't ask for anything more.

I'm writing this review as a former employee who wants to offer insight for potential customers…read more During my time working at this mechanic shop, I witnessed several troubling practices that customers deserve to be aware of. There were instances where parts were charged for but never actually installed. In some cases, unnecessary parts were sold to customers who didn't need them, and at times, the work billed was not fully completed. These practices were not isolated or accidental--they happened frequently enough to be considered routine. Additionally, the shop often lacked qualified technicians to perform repairs properly. Corners were cut, and customer vehicles did not always receive the level of care and attention they deserved. I'm sharing this to encourage others to ask questions, request to see the old parts that were "replaced," and to get second opinions if something doesn't feel right. Your safety and your wallet are worth protecting!

These guys are great. They know their stuff, honest as can be, and deliver what they say, the way…read morethey say they will, at the cost they quote. I was in a place where they could have EASILY taken advantage of me, yet they told me what my problem was(and were definitive), what it would cost and when it would be done. They delivered perfectly, their price was reasonable, especially for the level of effort required. These people know who their customers are, what they want need and when they need it. They have integrity, in my mind that speaks how they do business. These are the type of people who I will go back to time and time again.

Friday February 6, 2026 at 5pm. My serpentine belt and tensioner broke. Where nobody would be…read moreopen over the weekend. Paul's Motors took my truck and said they would have it fixed by Saturday morning. They are open from 8am to noon. I was towed by Redl's Towing. Both are AAA approved. Both very courteous and professional. I appreciate the prompt care and assurance to my truck issue. I'm very confident in their work and fair pricing. I would take all my car care needs there for now on. I recommend both if ever you're in a jam.

Good service Good owners They work with you and are honest . I had brake work done It was done…read morecorrectly and no problems.

I called Middletown Auto Repair mid-morning and spoke to Chris. I asked about brake service for my…read moreSUV. After taking a few key pieces of information, Chris said he'd call me back within the hour to let me know how he could help. As promised, within the hour, Chris called and asked me to bring in my vehicle. He and his team took a look and were able to replace my brakes. I was in and out of the shop in under an hour. The work was exceptional. Chris was wonderful to work with. The level of customer service was remarkable. I will definitely be back for any future needs with my car- routine maintenance or otherwise! It's not often you find an honest mechanic. I highly recommend Middletown Auto & Repair!

I went to Juan to get a valve cover replacement since he diagnosed the pvc was bad everytime he…read moreopened the motor cap it went away but the car had a whining sound.This would be the third time I get my car service at this shop.I bought all the parts from fcp euro oem valve cover and spark plugs ,coil and a starter.He gave a high quote but I thought WTF the shop is close to me and they stand by their work.The car was there for almost two days.I paid Juan cash,tipped the mechanic and took my car.After driving it for about 30 minutes the same noise was still there.I went back and spoke to Juan and the mechanic and they both looked at me and said "we did everything the way it should be done- probably the pvc came defective".I told him "this is a brand new valve cover not a used one, ok I'll call and get another sent out to me and return this one" He asked me if the company will pay for labor -- WTF.. Basically telling me I would have to pay for the whole job again.When I ask him what he meant he told me his mechanic has to work on the car again which is about 5 Hrs of labor which was the same price $700 not to mention the $1100 he initially charged for the whole job.He was very dismissive and didnt want to stand behind his work or guarantee it .Absolutely absurd! This is not how a business should conduct business. I could of taken it anywhere else for half the price. I had to take it to my mechanic and pay again for the job to be done the right way... these guys at elite are clowns. Guess what my mechanic found out .These Fucktards at ELITE AUTO WORK knew exactly what they did and never told me a thing.The mechanic snap one of the screws in half then tried to take it out with a tap and snap that inside trying to take the screw out and left that inside.He then put silicone around the new valve cover,cut an old screw or put the same one he snapped with silicone.I guess he put silicone just so it would look like it was screwed in.Instead of just taking out the screw and the tap that he broke. This would of never worked with all the pressure inside the valve cover when the car is on.So basically you charge your consumer double for your mechanics incompetence & dishonesty. Do yourself a favor and go somewhere else. I would give zero stars.I posted pictures of what these guys do at the Elite shop.--- **consumer Beware**

Juan is honest, and reliable. He gets the job done and he's a humble guy. I will continue to go…read morehere for all my car repairs and maintenance. It's a pleasure being able to have him in the area! Thank you Juan!

Went here for decades and now the prices have ballooned to unaffordable levels. The labor rate was…read more$130/hour. I would have liked the option between buying an after-market part compared to manufacturer part.

Reliable service and great customer care. I take my truck…read morethere for oil changes, tires, brakes, etc I've been going to Tom's over twenty years.

If you want a shop that's going to get your fixed and fixed right, at a great price, this is it. I…read moreusually do my own work, but in a squeeze I started here. Now? I'll continue to bring my business here instead, as should you. Go see Neil and crew to straighten your car out!

Knucklebuster is not the place to take your vehicle, they are pure RIPOFF, check your car before…read moreyou leave there shop, they do not do the work that you went there to do.