These guys were the only ones that answered the phone on July 4. They made arrangements to come to…read moreour RV first thing 7/5. We were driving across country in our Class A and our rear suspension completely went out. The drive felt like we were in a bounce house. They fixed what needed to be done and told us what we need to watch for in the future and sent us on our way more than satisfied. We would recommend them in a heartbeat.

From the owner: We excel in Heavy duty truck and trailer repair - 24 hour on-site service ,all makes and models -…read more24 hour welding - refrigerated trailer repair and service - pm maintenance, aftertreatment repair and professional computer diagnostic- air brake systems, steering components, engine repair and service, liftgate and electrical repair , trailer roof and panel patches - we specialize in getting your commercial truck or trailer back on the road ,we provide dealership quality at lower prices

This is the first shop me n my friends found that delivers what they say nice and professional and…read moreon time always . Thanks guys

Very honest! Good pricing! Nice staff! Very professional! Saved a lot of money avoiding the dealer!…read moreThey are very busy but was able to work me into their busy schedule! They also were very quick to diagnose and fix the problem and did not try to tack on extra services I did not need like other mechanics have done in the past. I greatly appreciate the honesty in that.

I had my clutch replaced over Christmas. After being on the road for four weeks, I needed a clutch…read moreadjustment. I thought that was kinda strange. Anyway a few weeks have past, I made my last drop in Indianapolis when all of a sudden I lost all free play in my clutch. I found a truck stop. The next morning I grab my phone to look for a shop to adjust my clutch. I called this shop and spoke to Michael, the owner, and he said he'll be here in 30 mins. When I saw him arrived, I was relieved. He crawled underneath the truck and I bumped the starter a few times suddenly a bolt fell out. Now I dont know what to do, Michael took charge, called for a tow truck and had my truck towed to his shop. I was a bit leery, being that it was a new shop. But after I watch the techs go to work, I felt comfortable. The shop exceeded my expectations at a reasonable price. I would highly recommend this shop. If i lived closer, I would have all my truck repairs done there.

From the owner: Welcome to Major Mechanic Services, LLC, your trusted partner for all your heavy-duty truck repair…read moreneeds in Indianapolis, IN, and the surrounding areas. As experienced mechanics, we specialize in transmission and differential rebuilds, as well as steering gear boxes, ensuring that your vehicles operate at peak performance. From routine maintenance to complex repairs, we handle all aspects of truck repair and maintenance with utmost precision and efficiency. Our commitment to delivering high-quality work at affordable prices sets us apart, and our dedicated team of professionals will have you back on the road in no time. Visit us today and experience our top-notch service for yourself!

Came in with warranty a/c problem and walked out with a chilling A/C…read more Staff is knowledgeable and friendly

Bought a truck, 800 miles down the road it breaks down. Corroded VSS sensor, clogged fuel filter,…read moreand lights already going out, transmission shot. I did by sight unseen but in today's truck market you have to roll the dice, I wasn't upset about the tranny I can rebuild it and run the truck for a year will just be a pain, but when I submitted reimbursement for the sensor they said kick rocks. I was buying three more trucks from Rush this year. But apparently $684 is worth more to them than my future business so my trucks will never touch a Rush Truck Center, won't buy a single part from them, or buy another vehicle, tons more dealerships out there.

First off, I normally don't write reviews, however the service that I received at JX in…read moreIndianapolis was so inadequate that I felt the need to write one for future customers and for the management and staff to review if they even look at the reviews. I came in with a transmission issue, understandably I am not going to have my equipment looked at the very same day I arrive; I understand that, I get that. After waiting 4 days and finally having it diagnosed that it was in fact a transmission issue and that I needed a new transmission it was ordered and it took 4 days to arrive. Understandably one day was Saturday and one day was Sunday but it still took 4 days to arrive. During the process of installing the transmission, they identified a couple other things that I needed and ordered those parts as well. All the parts taking far too long to actually be delivered and having an extreme difficulty in locating the parts because they were not in stock. Some of these parts were simple parts that should have been in stock but we're not. For a major dealer, in a high traffic area for trucks and centrally located like they are, I feel their stockage of repair and maintenance parts should have been much better. I have been sitting here for going on 3 weeks now to have some parts installed. If it were possible, I would take it to another dealer but that is not a possible option for me at this time. Understandably these parts are not parts that can be installed in 5 minutes, they do take a little bit of time, however 3 weeks to install these parts is beyond reasonable and acceptable. The night staff here at the shop has been wonderful to me. TJ, the nighttime service writer and Kevin the mechanic that has been working on it have been absolutely fantastic. They've done everything they could with what was available. They have gone above and beyond what they should have to do to try and accommodate me and get my truck out as quickly as possible. The problem is not the service writer or the mechanic working on it it's a deeper issue, problem within JX here itself. As it is right now, I would highly recommend not coming here for repairs. If you do, with the interactions I've had with the day shift, I would highly recommend coming in at night and talking to the service writer TJ. He and the entire night staff are the only ones that have seem to really be concerned with the condition of my equipment and the time it is taking. Even though they are critically understaffed on night shift, they have been in my opinion, performing far superior to the day shift which has 3 service writers and a full complement of mechanics. With the repairs taking as long as they have, I have a significant loss in revenue as well as an extremely high motel room bill for the nights I have been waiting. Also, if I had known it would have taken this long, I would have rented another truck to use while mine was in the shop. But each day, it appeared it would be completed that evening or the next but that never happened I would be very happy to discuss it with the JX management here if they would care to discuss this issue.

This was my second time visiting this establishment and I must say this visit was by far much…read morebetter than my first. I would like to thank the service writer this morning for his pleasant and professional demeanor ironically, it has only been approximately his second week of employment as of the writing of this review. Great job young man!!! I also appreciate the attentiveness of the service technician, listening to my concerns as he endeavored to correctly, diagnose and ultimately make necessary repairs properly and promptly to my vehicle and finally to the young lady who finalized my bill, she made making payment a less than painful experience lol thank you ma'am. Overall I had three different encounters today each encounter was in and of themselves, Excellent in their service and professionalism. I would've rated this establishment with 5 stars had my first experience been more pleasant although these three individuals are themselves 5 star employees.