I'd like to acknowledge that the owner, Nick, truly saved the day. When you want a job done right…read morethe first time--without upselling or unnecessary extras--Nick is the person to call. He is knowledgeable, efficient, and highly professional. The next-day appointment was a major plus, and the work was completed quickly and thoroughly. Just like that, my home and family were back to normal. Highly recommend

Nick was great, friendly, very honest, came when he said he would and did a great job. he saved us…read moreof money, he installed a heat pump and somehow transformed it to work with our existing furnace! He cleaned up after him self and did the job quick! We would definitely recommend his company!

DONOT RECOMMEND USING THIS COMPANY...they wanted to charge me for something that was not wrong with…read moremy plumbing. I had 2 other companies come out and both of them gave a diagnosis that was the same but different from Action Mechanical. They tried to get me out of extra money that was not necessary. The owner when talking to him was rude and hung up the phone. If I could give a score it would be less than Zero.

DON'T USE THIS COMPANY THEY ARE A FARCE. I would have rated…read morethis company zero only there was no option to give a zero star. On July 19th I called my home warranty company and requested service on my central air telling them that it had been making a loud clanking noise and now humming loudly and finally stopped working. They set me up with Action Mechanical and told me I would receive a call back on Monday. I did not receive a call I ended up having to call them. I explained that I had health conditions and that it was important that I get this fixed and they didn't have anybody to send until Wednesday the 23rd. Jeremy showed up on the 23rd and stated that he flipped the switch and it came on after he change the air filter and sprayed the unit off. I told him the unit has been sprayed off two weeks prior and the filter had been changed 6 weeks prior. He told me that's all he could do that it was working. Granted it's been about 100° out so I expected the AC to take a while to cool down. It took over 12 hours to go from 89° to 72° and that was overnight. I was excited when I woke up and it was 72°. As the day went on the temperature continued to climb I chalked that up to the fact that it was over 100° outside so I didn't make a call. When I woke up the next morning it was 78 degrees in the house. I immediately called and spoke with the ever so professional Lexi who stated she can't send anybody out until Tuesday I told her that was unacceptable she finally gave in and said she could send somebody Monday. Now mind you when Jeremy left Wednesday he told me that if it's stopped working to call back and the boss would come out. So when I talked to Lexie Friday morning and let her know that it had gone back out again and I expected to talk to the boss she said sure enough she'd have the boss call me. Didn't hear a word from him. Jeremy shows up Monday late in the afternoon he takes his time out there at the AC unit comes in and tells me it's the fan motor. He said they would have to get one ordered and it would be shipped on the truck in the morning to the office it will be unloaded and somebody would be out the next morning to install. I asked for confirmation he said unless the truck carrying the part fell in the river it would be there. I waited till about 11:00 in the morning Tuesday morning, I hadn't heard anything or seen anyone so I called. When I talked with Lexie she said oh did Jeremy say we have the part and he's installing it I told her no he said that you guys were going to have the part in stock today and that somebody would be out to put it in today. Her comment to me was if we have the parts the earliest we have would be August 8th another 10 days later, that would be a total of 20 days from when I put in my first request for service. That is so very unacceptable. I got on the phone with my home warranty company and told them I do not want to work with this company any longer I've explained to them numerous times I have health issues and their dilly-dallying around and not being straight up honest about what's going on. So they set me up with another contractor who I highly recommend. Walker Heating and Cooling out of St Louis. Mr Walker was here for less than 2 hours diagnosed the problem had the part in stock on his truck and repaired it. Jeremy from Action was here probably 2 hours each time he was here and I still was sitting without AC. I don't recommend this company at all if you're using a home warranty for their services. I don't even recommend them at all because they were very unprofessional not being honest about what was going to happen and not caring about my health.

Last year we were stood up after waiting all afternoon. Service person ran late. Ok, but how…read moreabout a call. Thought we would give them another try this year. SAME PROBLEM. No phone call, waited all afternoon. He was tied up on another call. I was very frustrated and disappointed. Hate hearing their commercials. Just wanted our AC checked.

We woke up to only cold air blowing from our furnace this morning. The gentleman from Inman in…read moreIllinois came to my house within 1 hour, and because he only had to reattach a loose wire, he did not charge me at all! I was very impressed and would recommend this company to anyone. They are honest and professional. He serviced our furnace at our previous house also and we were very pleased.

4 Stars**** Heritage Heating and Cooling came out to check a…read moreproblem, but my service slipped through the cracks. Once the owner realized what happened, he immediately stepped in, got it resolved, and made things right. Mistakes happen, but they handled it well -- I'd use them again.

We love Heritage Heating and Cooling and have been their loyal customer for over 5 years. They…read moreprovide quality services to keep our heating and cooling systems in good repair and functioning properly. Their service technicians are well trained and professional in their service delivery. Last night our air conditioner stopped working, I called and left a message requesting assistance and the very next morning (a Saturday) they returned our call and scheduled Tyler H. To come to fix our air conditioner the very same day. Tyler H. Arrived early and quickly repaired the issue. He was so knowledgeable, kind and professional and answered all our questions. So fortunate to have Heritage Heating and Cooling and their quick response to help us in this scorching heat, and on a weekend!! Thank you so much for always being there for us!!

My furnace conked out and needed a new HVAC person because my previous repairman had retired. It's…read morescary to try to find a new company that won't rip you off. I was referred to Beloman and am so glad! Rob came out to our home within a day, cleaned a few things to give me temp heat but still needed a blower motor. After ordering the motor, he was back in just a few days installing it. The price was more than fair and Rob was great! Very knowledgeable and very personable. I highly recommend calling them for your HVAC services!!!!!! :)

Brian was a great guy! I love it when people just talk to me while they are doing their job. He was…read morepleasant and knowledgeable. We will definitely call Belan again!

Very good explained what I needed And how to get it done…read more Just get my finances together and call him back to fix the job can't wait to get it done

The response was quick,very happy with service guy,very professional, polite, i call on tiger for…read morewhen i need something done again, 5 star an 2 thumbs up,...thank u for your service i will be reaching out again ,when something comes up

Archway Heating and Cooling is awesome!!! (Jun 2024)…read more It's funny how we freak out when we lose precious comforts that we sometimes or usually take for granted, i.e. electric, gas, heat, water, internet, or our air conditioners, etc. Sigh. I called Archway for an annual service check June 13th. After adding some R22, Brandon mentioned that my Trane A/C unit is 16 years old and since it wasn't operating at its peak and needs a part, that it may be time to replace said A/C. (By the way, I hired Archway 16 years ago to install my awesome Trane unit.) Unfortunately it was a 95 degree day (with seven more 90 degree days to follow.) Guess what, I foolishly ignored Brandon's advice and the A/C coils froze that night and the inside house temp rose to almost 80 degrees. Karen came out that same afternoon to evaluate the existing equipment, offered a few options (within my budget), explained in detail each option feature, how Archway's replacement process will be done and worked up the paperwork, all in less than an hour. I was so relieved that the new A/C contract was priced within my budget. She never used high-pressure tactics, which is refreshing in today's competitive market. I really appreciate the way Archway treats its customers with respect and the utmost understanding with the loss of cooling in the hottest days. It's apparent that they have high standards of outstanding customer service for their family owned company. Rick and Tom removed, replaced and tested the new units swiftly. They cleaned up their work areas and left at about the three hour mark. The house is cooling down and I'm very happy. Archway is a company that takes pride in the products they sell and their installation and maintenance teams. I will continue to recommend and rely on Archway for my heating and cooling needs, always. Don't hesitate to use their services. They are a great, professional business.

They installed a new home air conditioning unit while providing excellent service at a good price.read more

Fantastic Service. Installed a new AC unit in my restaurant. 95 degrees outside, 76 degrees in my…read morekitchen. Very fair price and quick turnaround time for installation once I decided to go with them. Very friendly and knowledgeable. Thank You.

I was gifted a home I looked on the equipment outside it was 30 years old. It read Mcginnis guess…read morewho I called Mcginnis. 2 days in and out. Quality work!!!! Call Mcginnis

We had water leaking from our tankless water heater. The technician that came was professional and…read morecourteous and figured out the problem immediately and fixed it in less than 30 minutes with a short piece of PVC costing approximately $12. We were charged over $600 for less than 30 minutes of labor. We repeatedly asked for an itemized bill but were refused. After several requests for itemizations that were ignored, we were threatened with lawyer's fees and a lien on our house if we did not pay.

Our washing machine began flooding while draining. Nick, the plumber, came out and fixed it right…read moreup. Apparently, some of the pipes were run wrong under the house, causing them to back up. He was fast and polite. The staff on the phones were friendly and helpful. The cost was as expected for the work they needed to do.