My friend and I had good food but the service was horrible. So I wrote a review to let you guys know. And you asked me to email you to get in touch. But the email you sent me didn't even work, so not only did I have poor service at the restaurant, but I also had poor service from whoever reads these reviews. Customer service is rare these days read more

Matt behind the bar is attentive, personable, skilled, and a joy to talk to. Even when slammed he takes the time to talk to patrons and drink or food orders are always taken swiftly. He's the reason we come back multiple times a week :-) read more

Worst Bonefish experience ever. Took 15 minutes for drinks to arrive even though I could see them ready for delivery after 10. I literally had to go ask the server if they'd be delivered soon Entrees were luke warm at best. Just guessing here but it wouldn't surprise me to hear they too were late to be served. Two had to be sent back. One a fish dish was nuked, ate about half. A second dish was pork. It too went back after first cut revealed it was very undercooked. I like Bonefish. But I made a mental note not to ever go to this location on a Sunday again. read more

Good food -- if you don't eat the fish! It started out well. Our server was nice and helpful. The bread was very good, as was the oil and herbs for dipping. But then came the mains. The fish and chips were greasy and tasteless, with more batter than fish. Though the accompanying fries were excellent. The mahi mahi was overcooked, and the lemon caper sauce was thick and bland (how do you make capers bland?). The accompanying cold slaw side was yummy, and the whipped potatoes were pretty good. We were looking for a good fish place, and this wasn't it. We won't be back. read more

I've been to bonefish many times in the past, but never this location. It happened to work perfectly for our family last weekend. Even with Covid shut downs, this place was open for dine in. We were required to wear a mask upon entering, but allowed to take it off once we were at our table. There was plenty of space, too! Some tables have signs saying they were unavailable due to the new restrictions. But I could tell that this place was not fall to their new, lower capacity. We started with a few appetizers. Then, My mom ordered a salad, my hubby got the fish tacos and my son got Mac and cheese with a side of fries. As for me, I enjoyed a little bit of everything plus my own bacon mac & cheese. While my husband didn't feel that his tacos were all that special, I really enjoyed my personal smorgasbord. I had some of the bang bang shrimp, some of the dumplings and they're super delicious french fries. Everything was great! I will note that they currently only offer about 70% of their usual menu. The only thing I noticed that was missing was there brussels sprouts. Our server was attentive and The food came out in a timely manner. When you need a night out of the house, this place is definitely worth a visit. read more

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Update: I have been back to this location twice since my initial review, though I only initially returned because the management staff reached out and asked to make it up to my date and I. I will be perfectly honest - I don't really like that kind of idea, because I don't really want to return to a place I had a less than satisfactory experience, and I don't write a review with that intent. I really just enjoy sharing food, and stories around it, more so than anything else. So it took me a bit to go back in, and when I did I didn't tell anyone about my previous experience or the like, I just went in and tried some food on my own. And it was pretty damn good. And the service was very attentive, and the experience was good enough I wanted to give it another shot, and this time bring a date back. And that time was just as good. Looking at previous reviews I'm thinking there has been a huge shift in this restaurant over the past few months and they have seriously improved. What had previously been a lesser option in the area to me has quickly become a great go-to when I want a perfectly cooked piece of fish. Much appreciated! read more

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Popped in for a quick weeknight meal. Service was great. We had a few appetizers. Bang bang shrimp great as usual. Calamari was also tasty. I had the mahi-mahi Rhea special which was far less flavorful than I expected. But the mashed potatoes it came with were good. read more

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I went to Bonefish Grill for happy hour/dinner on Tuesday to use a $25 gift card I had. I went with my boyfriend and to try the most things we decided we would just do an array of appetizers to split. Along with my $5 happy hour cocktail and his $1 off beer, we ordered calamari, coconut shrimp, and bang bang shrimp. It sounds like a strange combination but I promise you it was DELICIOUS! Almost all of our dishes paired with a sauce and had a really great flavoring and spice to them. Our waiter was extremely nice throughout the night and also brought us bread and pesto to split before our food came out. The bread was so soft and warm and I really had to convince myself to say "no" when our waiter asked if we wanted more with our meal. For a chain restaurant, Bonefish grill is filled with delicious food, great service, and awesome weekly specials and happy hour deals. I'm looking forward to coming back on another date night. read more

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The service is great and efficient. It's extremely delicious even the bread and oil they give you. It's one of the best pieces of salmon you can get next to making it yourself. It's super nice inside with the dimmed lighting; It makes it feel really intimate or romantic. I'd recommend taking your significant other there for a date night it's perfect for that. read more

Unmasked servers are a concern, made dining uncomfortable. Food is always consistent and service is good read more

Bonefish Grill - Grilled trout - Seafood Near Me - Cincinnati, Ohio

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If I could give zero stars, I would. We were in last week and our server didn't seem the least bit concerned about our experience being a pleasant one. She checked us once but not until we were almost done eating. Her voice was so quiet she was almost impossible to hear, and she practically slammed our drinks on the table dripping pop on my husband. I have never left a yelp review but we felt rushed and unwelcome and this will be our first and last visit with bonefish thanks to Whitney. read more

I just don't know about Bonefish. It's consistently good, but never great, and I always feel like it's more expensive than it should be. Keep an eye out for specials and coupons, as this place at full retail is just not worth it. A lot of people like the bar specials. They are well known for the bang-bang shrimp. It's featured on Wednesday for $7, but it's $11 other times. That kind of sums up how I feel about this place. If you're the kind of diner that is willing to hunt around for the deal or coupon, Bonefish is a fine option. If you're not, prepare to be charged 50% more. read more

Had wonderful blackened swordfish with steamed broccoli and sautéed spinach The kitchen graciously accommodated all of our special requests so we ended up having a wonderful lean and Green meal Service was excellent as usual Location is very handicap accessible with zero step entry, spacious room for wheelchair access and first floor restrooms. When you arrive ring bell at the door for access through door versus revolving doors for easier handicap accessibility read more

Bonefish Grill - Swordfish blackened and with healthy vegetables - Seafood Near Me - Cincinnati, Ohio

From the moment we entered the restaurant we were unexpectedly so happily surprised by their brunch menu and ambiance! We started with their brunch drinks - a Hard lemonade (lemonade with gin) and a Fresh Grapefruit Martini. - Both were outstanding! For Brunch ... There were so many good options ... We got the Beef tenderloin and lobster Eggs Benedict (with the Hollandaise on the side) and the Avocado toast with a poached egg. When our server asked if we would like ciabatta bread ... we were going to say no, but when she said it was served warm with oil and basil the answer was Yes! Wow! My husband enjoyed every bite of his Benedict and then took the English muffin and enjoyed the rest of the basil and oil. I thoroughly enjoyed my Avocado toast - nothing to take home this time! In fact ... usually we do not have dessert but ..... when the server came and said they had specials including a chocolate creme brûlée, we went for it. Again - Outstanding! EVERYONE Should GO for Brunch! read more

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My husband and I had dinner here tonight. We hadn't been to Bonefish Grill in a couple of years. I had a $25 gift card and a card for a free Bang Bang Shrimp appetizer from an event this summer at another location. We were seated quickly, orders taken and brought out some complimentary bread with a pesto oil. The bread was warm and quite tasty. We ordered an appetizer of Bang Bang Shrimp. We both enjoyed it and found it to be yummy. It's a popular appetizer and we saw orders of it coming out to tables every few minutes. My husband ordered the Rainbow Trout for his main entree, with whipped mashed potatoes and sautéd spinach. I ordered the Thermidor Gnocchi. Unfortunately, neither of us were impressed with our meals. My husband said his trout and mashed potatoes were good. He tried to eat his spinach but it was swimming in oil and he did not finish it. My dish was ok but not something I'd order again. There was only a couple of small pieces of lobster in it. The shrimp was over-cooked and chewy. The gnocchi, which is describe on the menu as being golden-brown, was pale and gooey. I only ate half of it. Both of us felt the entrees just had that institutional flavor that is typical of most chain restaurants. The service was friendly and attentive and we have no complaints in that area. When I gave the server my gift cards she looked dismayed and said she'd "be right back". When she returned a few minutes later she told me that I could not use both the gift card and free appetizer voucher and would have to pick one. It was a bit disappointing since the only reason we ordered the appetizer was because we had a voucher card for a free one. Overall, the service is great but the food is mediocre. read more

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Used to like Bonefish, but the last time we went service and food were bad. The BSNG Bang scrimp was good, but nothing else.

My wife and I always enjoy our visits to the Hyde park Bonefish. The food, service and ambiance is dead on. See you again soon.

As I've lived in Oakley neighborhood for 14 years, I've driven and walked by Bonefish many times, but never stopped in as I have a seafood allergy. So why was I driven to stop in and finally check out Bonefish Grill you may ask. I was given a Bonefish Grill gift card for my birthday a few months ago, checked the menu in advance and found a few options to try. We sat in the bar area and the restaurant was quite busy on an early evening. I heard they have specials prior to 6:30pm, but we arrived just a little after that time for the specials. Our server Yolanda came over and welcomed us to Bonefish Grill, she asked us if we had visited before and I said no due to my seafood allergy. She was accommodating and pointed out several red meat and chicken alternatives. She also handed us specials menu - items available for today only the spinach, bacon and blue cheese Swordfish dish sounded wonderful, if only you could have with steak or chicken instead. She gave us time to review the menu, brought us fresh bread, warm from the oven with the pesto dipping sauce. I ended up with a white sangria for a warm summer night and my friend went with the blackberry sangria. We devoured the bread, the pesto sauce is delicious - we asked if you could even purchase the sauce to take home, we were told no, but told what was in it basil, pinenuts, olives (which gave it great flavor). Then we decided on our main dishes, I went with 6oz filet with garlic mashed potatoes and mac & cheese - so was carbing up tonight. My friend selected the sirloin steak with au gratin potatoes and mac & cheese. Our food finally arrived, they were busy, but when it was brought out of the kitchen they tried to give to another table while that table looked confused, so motioned I think you have our order. My filet was delicious, grilled just right medium rare, loved the seasoning and went well with the garlic mashed potatoes. The mac & cheese was good too, but wow was so stuffed, ended up taking mac & cheese home. My friend did the same thing. What a wonderful time tonight at Bonefish Grill right in Oakley/Hyde Park I now know why the parking lot is so full in the evening and will be back again soon for more delicious food. read more

Bonefish Grill - Special menu for July 3 - Seafood Near Me - Cincinnati, Ohio

Good food but service was garbage..... Went to bonefish Saturday evening for a nice dinner with my husband. The food and overall ambiance was good. However, the service was not up to par. Our server was Whitney and her mood was off-putting to say the least. We will likely return (again, food was good) but we will specifically request to not have her as our server again... read more

I had not been to Bonefish Grill in a while. All I can say is the service & the food were excellent! I love the ambiance as well. Perfect!

Had reservations at 7pm for a nine person dinner party and were seated within thirty minutes at a comfortable table. Service was fast and attentive, especially with a large drink order. I had the Lily Chicken which was good but not fantastic and not quite worth the $18 price tag. The chicken was on the dry side and under seasoned. The mashed potatoes tasted like they were boxed vs fresh. I up charged for the Bacon Mac and cheese and it was worth it! Our server was great and we appreciated the quick bread service. read more

We enjoyed another great meal. Our server, Neo, was awesome. He was very attentive and made good recommendations on wine to accompany our meal. We both enjoyed the salmon, which never disappoints. read more

My husband and I had dinner at Bonefish lastnight (Hyde Park location). I must say we had an exceptional waitress. Ruby was her name. She was very professional, very personable. She knew exactly how to treat us. She wasn't overbearing and bothersome. Her timing was perfect. Bonefish should really appreciate her. She is an exceptional employee. She made our night even more pleasant while dinning. read more

I received an email from Mike H. (managing partner) in regards to our Dining experience. It was nice to receive an email with genuine concern about our visit and explained that the issue was rectified with the server. Also grateful for the gift card for us to return for a more pleasurable experience and meal! I will continue to visit just for this reason alone . They care about their customers!!!. Ty Mike H.! read more

One of my favorite places to eat. The food and service are excellent!. The bang bang shrimp was our starter.... perfectly seasoned. I had the salmon salad with vinaigrette, which was amazingly delicious. read more

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I've been wanting to try this place for years. Today I went with a friend. We walked in and found the hostess off to the right staring at us, no greeting, nothing. We walked over and told her we had a reservation. We were seated and the waitress, Hanna, was so sweet and helpful. My friend ordered the salmon and I ordered the pork chop medium well. I was surprised that most of their sides were an upgraded charge of $4 each. We both ordered the parmesan risotto for an additional $4 each. Usually risotto comes with a hint of flavor. Mushroom risotto has a hint of mushroom etc, so we expected the Parm risotto to have a hint of Parm. Wrong! There was such an overwhelming amount of cheese, that was all you could taste, even with the herbs in top. It was like getting a big plate of Parm cheese. Even my cheese loving friend didn't like it. When our meals came out the waitress saw that my pork chop was rare, so I sent it back and asked for it to be well done this time. She apologized and took it back and it was perfect when it came back out. I ordered the slaw as my second side because I didn't want to pay an additional $8 for two sides. The slaw was very meh. Actually, KFC has better coleslaw. Our waitress then came back around to make sure the pork chop was done this time and saw that neither of us was eating the risotto that we paid an additional $8 for and asked us if we needed a box if just didn't like it. We both declared that we did not like it and did not wish to take it home. We had each only taken one bite. So she wisked the plates off the table and did not offer us anything in it's place and still charged us. That was the straw that broke the camel's back! I frequently eat at other restaurants with similar menu items for the same price where the food is actually good! And if there is something you don't like they promptly offer you a replacement at no charge. Not here! Our check came and they still charged us each $4 for the risotto we didn't eat. That, alone, is the reason I will never return to this restaurant. The pork chop being underdone was no big deal. Sometimes it's hard to cook a thick cut of m eat. The inattentive hostess? Eh, no biggie, they don't get paid much so why should they be interested? But letting me pay an upcharge on food that was not eaten and was horrible! Yeah, you've lost my business. I highly recommend Season's 52 to anyone who wants a great meal. You will be taken care of! Bonefish doesn't give a hoot about whether you're happy as long as they get paid. It was very slow tonight. I know they've been around a while but with the stiff competition they have around here I'll bet they won't be around much longer. I would like to reiterate that the server, Hanna, was phenomenal, and we left her a nice tip, over 30%, but that was for the service, not the food. The restaurant policies are not her fault. With so many options in this area, why does anyone eat here? read more

Always love BF!!!! The food is great and the staff is very pleasant also the Bang Bang shrimp

Fishbone Grill does an excellent job. Excellent food and service. Ambience and atmosphere of the place are great for entertaining friends and family or special occasions. read more

We came here for dinner for my sons 23rd birthday. Ruby was our server and was wonderful. We had bang bang shrimp and crab cakes for appetizers. We had filet, steak and lobster tail, and salmon and it was all delicious. We had key lime cake for dessert. We will definitely be back! read more

We went to Bonefish Grill in Cincinnati, one of our favorite restaurants, a few weeks ago and did not have a pleasant experience. First, they started a new system. Our waitress, Michelle, is wonderful and we have had her for years. She indicated that they were doing things a little different and that there was another person working with her. She took our order on her little iPad around her neck. Within minutes a young "assistant" brought us our salads. On about the second bite of the salad, the entrees came. We felt like we were on a conveyer. We use to look forward to enjoying a relaxing dinner, not this time. I told them this on their website and got a generic reply. Thank you for your patronage. Sadly we will not be returning to what used to be our favorite place for dinner. We think of it as fast food,now. read more

I generally try to avoid chains but I've been to Bonefish Grill several times because the quality of the food and the service is outstanding. My husband and I had an 8 p.m. reservation on a recent Friday night and thanks to some free vouchers and gift cards from birthdays and an amazing Yelp event, we enjoyed a real feast. We started with the Bang Bang Shrimp and Wagyu Beef and Ginger Potstickers. Can't miss with the Bang Bang Shrimp, which edged out the potstickers for taste, in my opinion. I added a house salad to accompany the Wild Alaskan Sockeye Salmon, topped with artichoke Parmesan sauce and served with asparagus. My husband had the Filet Mignon with the Potatoes Au Gratin and Season Vegetables. All that and a bottle of wine between us and it was another great experience at Bonefish Grill! read more

This review is regarding a Sunday early dinner reservation for 10. My coworkers and I decided to come to Bonefish Grill in Hyde Park for our holiday celebration dinner. They had a lot of work ahead of them trying to please 10 women. The first thing we really noticed was the service. Our table definitely had two dedicated servers and they were wonderful. They gave us seasonal menus as well as the regular menus as well as happy hour drinks... Yes I said happy hour drinks on a Sunday. For happy hour they had four of their house wines for four dollars a glass and some deals on beer as well. We arrived around 5 PM and the dining room was basically empty but by the time we left at 7 PM it was basically full. I was surprised by how hopping it was on a Sunday. Hyde Parkers know how to party! That said, the ambience is pretty classy with cloth napkins, table linens, and personalized glassware. I could see people coming here for an important anniversary, rehearsal dinner, or special date night. The food was pretty impressive as well. It was nice seeing a seasonal menu and the options looked fresh and new. Their regular menu had a lot to offer as well, and for the fish lovers there was a section where you could basically DIY it and choose a fish, sauce, and two sides. I chose the 6 oz salmon, coleslaw, and spinach and a pan Asian sauce which was all delicious and maybe $18 total. Steal! The whole time I was thinking this would be a great place for pescatarians and carnivores to eat together lol. Others chose seasonal items and we're very pleased. I heard the cocktails were a little sweet, but I know that changes by preference. Overall a wonderful experience here, I thought they were very well prepared for a large group which was nice to see. That's what reservations are for, right? Nice job, Bonefish. read more

Wife and I went there with some friends for dinner. There definitely should be another dollar sign as far as the price goes. We sat at the bar waiting for our party. The bartenders were nice and attentive. I had a filet mignon the wife had fish. She loved her meal and mine was really mediocre compared to filets I've had in other places. Nice dining room nice staff. Just really not that great of food for the price. read more

We Drive by this restaurant all the time and finally today we decided to try it. Sure glad we did! We got fish n chips and tilapia with mango salsa. Both dishes were excellent. Fish was cooked to perfection. What made this experience even better was the service. They also provided bread and pesto dipping sauce. What a great combo!! read more

Bonefish Grill - Fish n chips - Seafood Near Me - Cincinnati, Ohio

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Cincinnati suffers from a serious case of chain-itis. If you've caught a case of this disorder, though, you could do a hell of a lot worse than Bonefish Grill. Bonefish Grill does suffer from many of the problems attributable to chain restaurants in general: --cheesy, generic decor with milquetoast dental-office music in the background (like you need to hear that simpering "Hey Soul Sister" song one more time), but mollified here by pleasant low lighting and comfortable seating; --wildly up-and-down service from visit to visit, ranging from absolutely abysmal to polished and professional (but usually very pleasant); --unimaginative, by-the-numbers, mix-and-match preparations (seriously, is chimichurri sauce appropriate with any fish?); and --the use of what tastes like pre-mixed, processed sauces for some dishes (especially the Bang Bang Shrimp appetizer, a crowd favorite that seems almost corn-syrupy sweet). But Bonefish stands above almost all the rest of the chains on a couple of scores: they do a pretty remarkable job with fish, and they do so at very reasonable prices for the experience. I'm pretty sure Cristoffer M. is correct that Bonefish benefits, pricing-wise, from its power as a massive corporate fish-buyer. But the chain also deserves credit for developing a system by which its restaurants almost never turn out badly-cooked pieces of fish. (Sometimes you get a piece of fish that is cooked almost perfectly, something you usually get only in much more expensive independent restaurants.) Salmon is done especially well, and many of the fish entrees are excellently priced in the mid-teens. Most of the sides and salads are a distinct cut above the chain-restaurant standard, too. The wine list is pretty solid for a place like this, and it's also reasonably priced. Although Bonefish ultimately can't break completely free from its chain-imposed limitations, I've been gratified at the end of a meal when I see the surprisingly low damage from the bill. In sum, Bonefish has a spot on the very short list that is the answer to the question, "Which chain restaurants don't suck?" read more

Always top notch service and great food. I enjoy going here on occasion and everyone is always very pleasant to deal with. The dining room is always perfectly clean and comfortable. Watch out for happy hour drink and food specials to maximize the value. Great place for a light bite, or heavier meal if you choose, before a show or movie or just to have relaxing conversation with people you love. read more

I feel like once every 10-12 months I get the idea to go here, and it always sounds like such a good idea. But then while I'm there I'm reminded of all the things I don't like about this place. Let me start by saying that the food is tasty. I got the trout with lemon butter, garlic mashed potatoes, and asparagus. All very tasty. Abby got the shrimp and scallops with the herb pesto. The shrimp were cooked correctly, and my trout was tasty. But the service here is always second tier, which wouldn't be so bad if the check were $50-60, but with a couple glasses of wine, you're easily going to be spending 80-90 here for a couple. At that price point my service expectations jump. We also ordered salads that were (according to the menu) cheaper with our entrees. When the bill came, the salads were listed as full price. The $2-3 extra doesn't really bother me; it's more that if you say on your menu that the salad is a certain price when ordered with an entree, then you should charge the stated price. The waitress fixed one of the salads and then made-up some excuse about one of the entrees being ordered with an extra side as why we weren't getting the discount on the salad, which isn't stated anywhere on the menu, nor was it communicated to us when the entree was ordered with two sides. And I don't understand why an overpriced restaurant is trying to nickel-and-dime you anyway. That annoys me too. Bottom line: I can cook seafood as well or better at home much cheaper and not be annoyed by amateur serving errors. Hopefully, 10-12 months from now I'll re-read my own review before trying to go here again. read more

Bonefish Grill - Shrimp and scallops with green beans! - Seafood Near Me - Cincinnati, Ohio

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I love Bonefish - it's my favorite seafood/fish restaurant in Ohio. I don't really like most chain restaurants but this is one of that I love. Our recent visit was on NYE - had a reservation (LOVE that they take reservations! ) and we were sat as soon as we arrived. Fabulous happy hour (til 6:30) wine prices... $3! Our service was awesome - the food was amazing. If you've never had bang bang shrimp, you need to run to Bonefish! One of my favorite dishes. I've tried to replicate the sauce and I just can't. It's sheer perfection. Plus, the best sea bass ever. It's light, flaky and buttery. It needs nothing but I can't help myself with the sauces. Got the lemon butter and pesto. I upgraded to the sweet potato mash for the side - yum. And the garlic steamed spinach was super tasty too. A manager swung by our table to make sure everything was awesome - that's a fabulous thing about Bonefish! If you love fish, I highly recommend Bonefish. read more

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My wife and I had a great dinner here. Inviting and romantic setting you will be treated to a wonderful assortment of appetizers and entrees. We particularly enjoyed the quiet setting and the attention we got from our server. So glad we tried this place out! read more

I never knew Bonefish had brunch! I got the Oscar Omelet (asparagus, crab, cheese) which came with toast and a side. The only reason I gave this a 4 star is because the side I picked was the grits, which weren't creamy and very grainy. Otherwise, the meal and service was excellent. read more

Bonefish Grill - Seafood Near Me - Cincinnati, Ohio