My mom is getting older and she lives alone and we were referred to Tim by our neighbor who had a…read moreGenerac generator installed by him. I called Tim and we set up a meeting after work very conveniently to discuss a proposal for installing a Generac generator. I had done my homework and established that Generac was probably the most reliable whole house generator. I always get more than one quote for a project and I called another local electrician who installed generators. I was not impressed with the electrician who I got a second quote with. Unprofessional and he was not interested in maintaining the generator but every couple of years and charged $450 for a tuneup. When I asked him about having an annual tuneup to document for the five-year warranty, he shrugged his shoulders and said he was not sure about that. Tim treated the generator and the installation like it was his own and his annual maintenance charge is only $169. He stated he would maintain the records for the annual maintenance work for the five year warranty. in addition, his quote was very thorough and complete and I was never able to get a written quote from the second electrician that I met with. Tim is a super communicator and because I work during the day and my mom is home, He let me know the day before what was planned and when he had to shut the power off and what he would be doing either inside or outside of the house, etc. The installation of the generator by Generac outside looked very professional, clean and aesthetically pleasing. Once the installation was done, Tim scheduled a meeting with my mom and I to demonstrate the operation of the Generac generator when the power goes off. He spent an hour with us and was not in a rush. In addition, we were having an issue with a circuit that was tripping all the time because of an over the stove microwave, and he stated that he would take a look at it and help us out even though it was not part of the installation of the generator. He brought a 20 amp circuit breaker. He made sure that the wire gauge was appropriate for that and upgraded the circuit at no charge! Anyone who uses anyone but Tim to install a generator would be making a serious mistake. His pricing is extremely reasonable and as he states and my neighbor who has witnessed for over a year, that anytime there is an issue or a power outage, he is a text away for any questions or any concerns. Tim is very professional and has a pleasant affable manner about him. I can't say enough good things about the whole experience!

BUYER BEWARE! Does not fully explain things and is extremely…read morerude. Does not care about customers and resolving issues that arise. Would rather just raise his voice and yell. Will not take responsibility for anything and just keep calling you a liar. Take your business elsewhere. Will tell you that you have an extended warranty that you paid for and call Generac a liar when they tell you there is no warranty on file. Did not pull a gas or electrical permit which has been reported to the town. Put the unit (which blows out carbon monoxide when its on!) right next to the air intake to our home. Use someone who knows what they are doing and is respectful when they make a mistake. Good luck if you use him!

Last year he came out to look at our heating system that was having problems. I told him what kind…read moreof system we had over the phone and what was going on. Joe said it should be no problem, he works on that system all the time. He came, charged me $150 for a service call and said he didn't have the part that I needed. No offer to get the part and fix my heat. Left me in the cold. What a crook!

True craftsman. We needed a new boiler installed because the older boiler was at the end of its…read morelife. Scheduled a time to scope out the work and they gave us a quote a few days later. The boiler was installed in one day and works perfectly. Would have Joe Walsh Plumbing and Heating come back in a heart beat.

Was a long term customer on auto delivery. I just happened to look at my oil gauge and it was…read moreliterally on empty. It was a Sunday before the big storm, and I called and said this is urgent please come and fill me up... and why am I on empty in the first place. Well - left 3 messages with answering service, 1 voice message with office manager, and I emailed them. I had to put in 30 gals of diesel on my own. They delivered on Tuesday. Never called to explain why I was empty - just said they were too busy. No explanation, no call back, I cancelled them. NOT because they missed an auto delivery by 2 weeks, more so that they never returned any of my requests for an explanation. Talked to Office Manager -- "We are just too busy" - I said ok, I am going to find a company that's not that busy..... good bye!

Left me empty before Christmas. Filled tank 2 days later for $930. (275 gal). I was POread more

Very Happy with TSD Electric company, very reliable, professional, reasonable price.read more

"excellent service, quick response to our request for yearly checkup maintenance. Staff was…read morepleasant on the phone, and the service technician was very efficient. "

I can't thank SSM enough. One zone of our house wasn't heating. Our usual company couldn't come for…read moreover a week. (!) Called another company who sent 2 guys for 3 visits because it just didn't get fixed. They charged us ~$2000 for replacing two things + labor, and the problem still wasn't fixed. At that point I decided to pivot. Went on a local FB page to ask for advice/names, and SSM came highly recommended. I called them on a Sunday and got an actual human in the office! (The other company has an AI assistant who sounds real. It's creepy.) Bruno from SSM came today, did a lot of diagnostic work, and figured out that the problem was electrical. We were charged just $232.50. Bruno took the time to explain things to us, and didn't try to sell us things. The only good thing to come out of this frigid situation is finding South Shore Mechanical. Thank you so much for your kindness and integrity! Don't ever change! Will definitely do business with them again.

Have done business with SSM for years and have always found them Reliable, Responsive, and fair. I…read morecan't say enough good things about this company. Special comment for Bruno, the chief technical person, awesome to deal with and extremely knowledgable about all things Heating and Plumbing related. They are definitely my first call when mechanical need presents itself in the future. John Corry, Hingham, Ma

I have been doing business with Majic and Joe Papasandero virtually since the inception of their…read morebusiness. Over the years they have installed seven Jujitsu units and have maintained them with either bi-annual or annual visits. Recently one outside unit (which is connected to two inside cooling units) failed and to sort out the problem master technician Chris was dispatched. To summarize a long and painful story Chris has, over the last three weeks visited our house nine times all the while being in constant communication with the suppliers of the unit. There were many delays and disappointments all to be laid at the feet of the suppliers of the unit. The interface between me, Chris, Joe and the distributors was masterfully handled by Debbie who never took her foot off the gas. It was made clear to me that their aim was restoration of the system to normal function and that no charges would be levied for the services until and unless full restoration and function were restored. Well, with divine oversight, that occurred today and the system, after intensive negotiations with the suppliers a eureka moment was reached. Hallelujah!! Many smiling faces in the town of Mattapoisett. My deepest thank you to Joe, Chris, Debbie and all the other team members from Majic Air whose applied themselves to a definitive and equitable solution. With Joe at the helm the clear objective was to "get it right" rather than to pad the bill. Joe: You are privileged to employ these guys bearing in mind that true leadership starts and ends with the boss. Kudos, guys Alan Pinshaw, MD

I will never use another HVAC company. I called a little before 5 pm on a Monday. They close at 4…read moreso I left a message. At 8:30 the next morning, they returned my call and Peter was there Wednesday at 9. Wow, awesome. Due to the fact that I had no air and my Husband was being released from the hospital on Thursday, one of the hottest days of the year, they fit me in early the next morning, Thursday at 7 AM, an hour before they regularly start. Who does that? Thank you, thank you, thank you. The installers were knowledgeable, polite and fast! I'm grateful for their kindness and professionalism. Thank you, Peter and Majic Air!!

Murphy Coal & Oil has come through every time we needed. Last year our furnace die on us and they…read morecame out right away, gave us their recommendation and got a new one in within days. Then water heater broke and they got it done on the same day no extra charge. The guys are friendly, explains everything and just easy to work with! They are my go to!

I called them to come fix my furnace and set up an appointment. they called later to say they…read morewould come in an hour, but not without a credit card on file "for security purposes". when I asked what that meant, the response was we need to make sure we get paid. So, I canceled and called a company. nothing like assuming your customer is a dead beat....

Fantastic customer service and great work. Can't recommend these guys enough! They make the entire…read moreprocess easy and seamless.

Excellent service- we had a pipe burst inside a wall and Mark was out that day to stop the water…read morerunning. He returned the following day to fix the issue and even address a couple of non-urgent items around the house- I would absolutely recommend Mark to anyone in the area