used their towing service to get out of a snowy ditch…read more excellent, responsive, friendly, efficient! Adam and Tony were great!

DeCraene's Service Center in Harvard is a very good business…read more Tony DeCraene takes time to explain things in detail. He conveys the feeling that he knows that my car is important to me, and that he's with me in keeping it in the best possible shape for the long run. He researches rare problems and knows what's happening in the auto industry. Fair pricing. Good service time. The premises are clean and orderly. I've dealt with many mechanics on numerous cars. Tony DeCraene is probably the best I've ever met.

Given I'm not a fan of having to fix my truck, but Jeff and Lane's Auto were great to work with…read more Called them at 8am, had my truck towed there, and it was fixed before noon. It was just replacing an alternator (about an hour long job), but his estimate was within $5 of the actual cost and he completed the job BEFORE the deadline. I will never be taking my vehicles to any Rockford shops again. It's nice to know that there are still a few honest and hard working people left around.

Never disappointment with his prices and his honesty. The guy is a lifesaver. Had two services done…read morein the last year and he is fair and pretty timely. He deserves his business. I'm not sure but I think he didn't charge me for testing my alternator and battery before replacement (like the big dealerships do).

Huge shoutout to Billy from Haas Towing! Fast, friendly,…read moreand super professional. He made a really stressful situation with our 73' Javelin so much easier to handle and got us home from Belvidere IL to Beloit WI safe and sound. If you need a tow, ask for Billy at Haas Towing!

Gerardo thank you for the excellent service. He offered for me to sit in the truck while he loaded…read moreup my car. We talked all the way back to dealership in Beloit. Gerardo you're awesome. Thank you agai

On this day Tim was working on this trike , the carbs needed a little tuning up so it would run…read moresmoothly again. Good job Tim.

Had Tim's install a trailer hitch on my Lincoln. It's tough for me to trust just anyone with my…read morecars. Jeremy took care of me and my car. Got the hitch installed in a day and the price was very reasonable! As a former tech myself knowing the job is done correctly is very important. I trust it was and will return with other repairs in the future. Thanks! Bruce Pittluck

Fair warning!!! Do NOY buy a used vehicle from Freeport Ford unless you're looking for a LEMON!!…read moreWe were sold a 2020 Ford Escape and within the first 2 weeks the rear differential goes OUT!! Followed by the computer screen getting hot as FIRE and GLITCHED and could not be used for three days. Took it back to the service department and after being there for about a week, they found NOTHING wrong with it!! Then another week or two goes by and the LEMON starts jumping down the road. Take it back in and there were three plugs that were bad AND the ignition coil was also out and this all occurred within in a two month period of time. The vehicle spent a total of 30 days in the service department, and I felt that they owed us a car payment since they had it for month!!! So at this point, Andrew, the owner's son tells us "don't worry, if anything else goes wrong we'll put you into another vehicle". Well the last week of April 2026 the car started randomly turning off at red lights,and a message would pop up telling you to put the car in park and restart it, like seriously?¿!¡ This ALL occurred in approximately a two and a half month period. Well I spoke to Andrew, whom by the way is the owner's Son. He said he had never heard anything like the last issue but said don't worry, if anything else occurs he'd get us into another vehicle. Well my husband and I figured that they'd find something similar and get us into it. Not exactly true!! They had a 2019 (year older than the they sold us), granted it had 25K miles on it but the we have is a year newer with 50K miles and here's the kicker, they were trying to say that the MSRP is 29,000, so for 10 grand more, ya they'd get us into something else. What an absolute joke. So here we sit with a humongous and there's not a damned thing we can do about it!!! THANKS A LOT FREEPORT FORD!!!! Buyer beware when purchasing a used car from them and do yourself a favor, read all the negative reviews from different review sites. Trust me you'll be glad that you didn't buy a lemon from there and bought a vehicle from a more reputable dealership and didn't get a JUNKER from FREEPORT FORD!!!!!

When you order a vehicle early in the year, that the vehicle is guaranteed to be yours after…read morelooking at the invoice and seeing your vehicle in photos. The manager calling you and telling you that your vehicle was sold after you waited seven months.

They always do great work! good place!! my service advisor and tech were both very goodread more

Excellent customer service, love the digital summary after the work is done. Great company.read more

It was horrible we made an appointment for a quote for the service of My car. It was for 2pm never…read moreshowed and when I called to find out why he didn't come he hung up when he herd my voice I called from another phone number. He answered and when he realized that it was me he hung up on me again

Rear brake job on my 2006 Honda Element. Highly recommended!. Super nice guys and very fair…read morepricing. Did an amazing job on my brakes and didn't try to sell me anything that I didn't need. Anthony did give me a list of concerns that need to be addressed in the near future, none of which surprised me. I will return in the future.

Dave and his crew always do a great job. Friendly people and a comfortable waiting room. I would…read morerecommend ARS.

I started going to Auto Repair Specialists back when they first opened with my 84 Olds 88. I had…read moretaken it to every repair shop in town and was told that it was junk and couldn't be fixed. Dave fixed it and I had it for several years after that. We take all our cars there and have several over the years. They are friendly and always do great work. Wouldn't even think about going anyplace else. They are the best.