why one star, because I can't give zero, and if you will read the text exchange with the Sales…read moreMANAGER below you won't have to wonder why: Text message I had received at 7:35pm, Wednesday, after I had left their location that has operating hours listed on their website, and at the door, open until 8 PM, sender: TIM HAYES - the MANAGER: "For you to keep my staff late for your low ball offer is bullshit I already told you not possible If you can do $3500 total out of pocket I can get the payment to $1147You show up late and ask for a $6k discount Wtf my response: Hi Tim, I am also very disappointed with your text right now. I was in contact with you informing about my availability and even arrived few minutes earlier than initially anticipated. I was always expecting high level or customer service from Mercedes dealer and your "WTF" had complete changed that. I am not sure whom you are to the company believing that your unprofessional and rude texts will win a customer. Although I am grateful that you did show your real nature and we won't have to deal with you anymore . Thank you for your time and good luck with future sales. Best regards TIM HAYES wrote back: I asked my staff on my day off to stay late for you I called you and had everything ready That was not polite and for that reason I am not being polite We have been upfront and honest with you It's clients like you that are ruining our business my response: The explanation of your unprofessional and unclassy behavior I silly. Before leaving my house I had called Louis and asked if he will be waiting for us or we could reschedule, he told me it is OK today and if we won't come today we will loose the discount; thus we came in.Thus we were polite , and before w came we had provided our eta and were willing to come another day if the time was not convenient. Our visit was an invitation to a negotiation and we were willing to do business with you. Your unprofessional behavior closed the deal for us. I am very happy I am not your client and I understand how your tacky behavior ruins your business. Have a good night. " Save yourself a headache and shop somewhere else, after visit at this dealership I had decided to purchase a different luxury car, the after taste remains....

Great help from Connor a few days ago. Connor is one of the service consultants and he was very…read morehelpful and professional. He literally dropped what he was doing to help me. Thanks so much for not making me wait. Everyone here is very nice and professional. I can't wait for them to service my car next month.

Excellent shop. Great job on my Subaru. Matched paint perfect,helped me with insurance and rental…read morecar stuff. Safe bet with these guys!

ABS did a flawless job on my truck , im very meticulous about my vehicles and ABS did a wonderful…read morejob! Drew was great to work with , everything that was promised excited my expectations. Thank u

Stopped by the shop a couple weeks ago for exhaust work on my 1965 Dodge Polara. I knew the old…read moreoriginal owner, great service, prices and rapid response. Rocky was great! 3 guys were sitting around uninterested and BS'ing. Perhaps on break??? The owner told me I could bring the car in in 8 days. I asked him what time...8AM. Called the day before my appointment, no answer. I knew it was going to rain the next day . I don't close the windows because of the regulators ,and, don't drive her in the rain. I've called 3 more times the next day and 2 days after. I left messages. Never got back to me. Less than poor customer response , and, bad office presentation...

Had my car dropped off for manifold extension replacement. Car was ready as promised and work was…read moredone exceptionally well. Matt was very friendly and honest.

great service, prompt reply, very accommodating; even in they ultimately couldn't resolve my issue…read more(they pointed me towards another resource)

Quick service by Katie & Lori. I was able to get my Chevy Impala in on Monday for rear end &…read morequarter panel damage. By Thursday, I was picking up my repaired vehicle. Repairs were done well with all panels aligned and 3 part coat process applied & blended for perfect match. They assisted me as well by coordinating with Enterprise Rental to pick me up at time of drop off and to leave rental vehicle upon pick up.

First, let me start of by saying they did not ask me to write this review. VinGogh truly saved the…read moreday and went the extra mile after a nearby "15 minute oil change" shop drained my CVT transmission fluid instead of engine oil. Very knowledgeable, nice, and easy to talk to staff that made a crummy situation way better. Great documentation with excellent communication and a very fast turnaround to top it off. they stayed late and had it all done very quickly for something so short notice. They even took a very noticeable collision dent out of my front bumper free of charge! I'm not saying expect free repairs, but they're great people who get the job done right. Couldn't be happier given the circumstances and I will definitely be taking my business here again.

Shayne and Keri are amazing! They're quick to get you scheduled when is convenient for you (nights…read moreand weekends are a huge bonus for those of us that work normal 9-5's), quotes have always been accurate, and everything they've fixed for me over the years has held up great. Pricing is spot-on, you get exactly what you go for with no pressure to do anything extra. Shayne has replaced alternators, sway bar links, brakes, rotors, exhaust parts, etc on a few of my vehicles & I don't trust anyone else. Overall the best folks to bring your ride to.

Very Nice. my car looked sooo clean after being detailed Everyone there was very nice! Price was…read morevery reasonable I would definitely recommend the Wash Factory

Went to get my car washed and have the inside cleaned. I was told they are not washing cars today…read more I asked if they could just clean the interior and he said no. No explanation as to why. Pretty sure they just didn't feel like working today. Very strange.

Today is Tuesday November 22ND 2022 I've been here before…read morefor some work on my vehicles This place never disappoints Professional and Excellent Customer service Mark and the entire staff , are so people friendly and you feel like you're part of the family when your there the prices are affordable and they don't over charge, or try and sell you something you don't need they really do care about your finances as well as your safety. So if anyone is looking to spend their money wisely and love the outcome of the work this body shop puts in !!!! TRUST ME, I PROMISE YOU WON'T BE DISAPPOINTED

Mark, Geri, Tina and the entire crew at Alpine Body Shop? Class act, all the way. They fixed…read moremother's car on time, on budget and with the kind of human touch required for a difficult situation. I'd recommend Alpine Bidy Shop a million times over. Thank you!!!

Tuve una excelente experiencia en Xperts Auto care. Desde el primer momento me atendieron con…read moreprofesionalismo, honestidad y mucho conocimiento. Me explicaron claramente qué tenía mi vehículo y no intentaron venderme cosas innecesarias, algo que hoy en día es difícil de encontrar. El trabajo fue rápido, los precios justos y mi carro quedó funcionando mejor que antes. Se nota que realmente se preocupan por sus clientes y por hacer un trabajo de calidad. Si estás buscando un taller mecánico en el que puedas confiar, Xperts Auto care es el lugar indicado. ¡Totalmente recomendado!

Customer service was horrible. I needed a bearing pressed on to an axle shaft and they didn't…read moreunderstand so I went to bring the parts in which are heavy. They had no parking available so I parked on the side of what I thought was the front out of the way. Brought my parts over to the overhead doors for them to tell me to go around. They had no disabled parking spots since I'm a combat vet and can't walk far carrying heavy items I need to park as close as possible. So I drove to the other side parked in another non existent parking spot as they are alll full. Again all parking spots are fullll!! I limped with the parts in both hands to the door to get stopped by an employee. "You can't park there." I told him I had no where else to park and can't walk far . Was then told "well you're walking right now ". I told him there was no parking and that I was disabled . which he replied --so? So I just said I'll go elsewhere.