We lost TV signal this morning...so i did the old crawl around the attic for the antenna connection…read morecheck and the crawl space for the power splitter and all looked normal. Luckily our modem/router input had been rerouted around the splitter so it was still up. I did some looking around and found ADTV and figured to give them a call on a Saturday afternoon no less...figure the odds of getting someone knowledgeable. Blessed by the Universe...Ed answers the phone and we chat for at least an hour...most impressive is all i can say. He guessed the powered splitter was capoot...i was skeptical since the green light was still on. There was an old manual splitter...Ed suggested rerouting the antenna then connect a TV and try the auto signal search feature...98 channels found....yeah man. So i am connecting the other 2 TVs and we are set.

Couldn't come out because I'm outside his service area but gave great advice regardlessread more

poor customer should be called no customer service . always charging me twice a month never ever…read morehave i gotten a refund..

This service is awesome! They have all the channels. I went on the Clear Connect TV website and…read morefollowed the installation instructions. I purchased their 1 month 2 TV connection because they were offering two for one pricing. This is great!

Dwayne was attentive, professional, and guided me through the process of purchasing a new phone…read morequickly! Note: There was an immense amount of smoke filtering over from the Rreal Tacos restaurant. Definitely unsafe and needs to be addressed especially for a safer work environment.

Let's talk about how long it's been since I went into a shop. I don't honk I've ever had to go. But…read morethis time we did. Box not working or something. Who knows. When I tell you I was dreading it. Haha. And I was so wrong. It's a great atmosphere. And everyone is so helpful. I got a discount on phone cases. They reviewed my bill and showed me how to lower it. Got the box I came in for. We felt valued as a customer. Stayed longer than expected. I even learned how to use the Xfinity app. Honestly I just want things to work the way they are suppose to. But it was great learning all my options and perks as a customer. We may very well just stop in to say hi.

We bought an older house which naturally did not have existing runs for ethernet and we hired Pro…read moreTech to bring our house into the modern era with 20 runs including 6 runs for exterior security cameras. Marcus and his team did a PHENOMENAL job with our install and I could not be more pleased. Being an older house, the job was not easy, but they were professional and knocked it out! I will be recommending Marcus to anyone and everyone I know that needs any low voltage, wiring, etc. work done! 10/10 on everything from service to quality to value!

Marcus was great! Punctual and efficient. He mounted all 3 of my TVs for a decent price and I…read morecouldn't be happier. Will definitely use his service in the future.

(08.10.2025) Another successful service from QRP!!! I decided to upgrade my Smart Locks and put a…read moreproject out on Yelp. As QRP was a company I worked with previously, I reached out with them directly for a quote as well. Not only did their price beat everyone else's, they were also able to provide me a next day appointment. The process to confirm the type of lock I purchased was simple. The booking time confirmation was simple and the communication with Herb was direct and effective. QRP has created a promoter experience for me once again and I am thankful. Great service. Great pricing. Simple process.

We needed the a few rooms a hallway and stairs done. QRP had the best price and he was early for…read morethe appointment (I like that in a company) the service was spot on, and the quality of work was great! I forgot the gentleman name but he was very perfessional at all times. When the time comes I will call QRP Home Service again. I recommend this business.

Ther service is slow even though its fiber. The download speed is still a little over a Gig. My…read moremodem went out and to have a tech come out they would charge me $150 to fix something I didn't break. Go with another big company that doesn't charge for service visits. How ridiculous. A major corporation like this shouldn't charge for repairs.

I had the most AWFUL customer service experience EVER!! First off this company has cost me several…read morehundreds of dollars due to unlawfully taking money from my checking account more than 90 days after I closed my account. Costing me late fees on other bills and a negative credit mark on my rental history for equipment that was returned . The reps and managers are bold faced LIARS!! I asked for their Corporate office number and was given a nonworking number in New Mexico 8006639782. It took almost 2 months for them to reimburse the money to my account!! I recorded part of my last call with AT&T because the lies were so unimaginable that I needed proof. The are stealing from their customers , providing fake support and I can prove it; but I seems like the SPAM calls increased since I have been beefing with them. it's a stretch to say this but, I wish I could somehow prove it. Anyways, sign up for AT&T services if you want to be robbed , lied to, spam called, poor internet connection. Word to the wise, Contact you bank and block them from having access to you account after you close your account. it Appeared that they reopened my account and closed it again then took my money... possibly because it was after the 45 days that they give you to return their equipment.. Run the other way!!! AT&T Are liars and thie thieves!!!

Did a great job. Fast communication and arrived on time. Really nice guys…read more I would hire them again

Great service and quality work. Definitely recommend their service. Also very responsive.read more

Customer service is horrible. I was with Charter for almost 10 years and two months ago I moved to…read morea new home. At that time I tried to initiate a disconnect request online but was told that I had to call customer service on the phone to make the request. I did that and was assured that the service was ended. Now, two months later I'm getting collections contacting me for an unpaid balance of almost $300. They have no interest in even discussing it, and have put it on my credit report. This is a dirty game. I have to call on the phone to get disconnected so there's no paper trail, and then they just say they didn't get the call from me.

DO NOT TRUST COMCAST/XFINITY WITH YOUR PERSONAL ACCOUNTS! They can definitely do better in…read moresatisfying customer needs but they won't. It is ALL about getting into a contract, but customer service LACKS in reaching out to customers when the contract is about to end. Once the contracts end, your bill SKYROCKETS!!!! THIS IS UNACCEPTABLE! The "peace of mind" of having a company have your personal checking/savings account for auto bill pay is NOT THERE! Personally, I HIGHLY DO NOT RECOMMEND THIS COMPANY TO ANYONES NEEDS!!

I spent literal hours of my weekend trying to resolve an issue, and they did such a bad job that…read moreI'm now sharing my experiences everywhere. I had the app crash once, multiple "accidental" disconnects of the chat, and my router spontaneously reset itself during one chat (which has never happened before). Each time, I had to start over from scratch. It took 8 people before I gave up, and all I wanted was some sort of customer loyalty discount because another provider charges half what they do. I didn't need half, but I thought we could negotiate lower. When doing that took over an hour, I asked if I'd be receiving a survey. I explained that my issue was with the policies and procedures, not the customer service reps, but I couldn't get anyone to answer that question. After multiple times my chat just disconnected, I requested a supervisor, which they refused to provide to me. Then, I looked for a way to email to inform them what happened. There's no asynchronous way to contact them unless you use Reddit or X. If there is, it's so well hidden and denied by everyone at the company, that it functionally doesn't exist. They aren't seeking opinions because they don't care if your experience is bad because they assume you have no other options. And that's not a conspiracy theory, the call center worker actually told me that switching to another company wouldn't resolve my problem because no other company would be able to provide fast internet where I live. Bottom line: If you have any other option, I can't imagine it will be worse than XFinity. I suppose if you find a company that also comes to your house and kicks you after providing bad service at ridiculous prices, that would be worse, but that won't happen as long as they have to pay an actual employee to do that because that would require them to adequately staff to support the number of customers they have, and that doesn't seem to be a priority.

Product is so-so. Channel guide works intermittently. In-store service is good. Customer site…read moreservice is abhorrent. Their technician was the only contractor to enter our new home without either removing or covering their shoes - in January, with slushy, muddy approaches. He also left all his wire trimming detritus on the floor, wherever it landed. Here's what our yard looks like more than 18 months after installation. I guess the customer is supposed to bury their excess cable? They have no plans to return. Our entire development looks like this.

I know Charter's reputation. We deal with them in SC as well and have had some issues, but they are…read morealways eventually resolved. My parents had only had Charter for a short time before my dad passed away. When my mom and I went to the local office to change service into her name, Terri helped us quickly and treated us with such kindness and respect. The same day, after business hours, my mom's phone service curiously went out. After speaking with two different "customer service representatives" at the national call line, nothing was resolved and it was recommended that we exchange our modem at the local office. A service call was also made for THREE DAYS LATER. As I was leaving for SC the following day, this was not an option. I wasn't going to leave my recently widowed mother without phone service. So, the following morning I showed up at the local office with modem in hand, and luckily had Terri helping me once again. I was first told that the call center was wrong, and I could not exchange a telephone modem. This has to be done by a technician. She immediately put the wheels in motion to have my mother's phone service repaired that day and assured me a technician would be at the house between 1-3:00. At 2:55, a friendly technician showed up and within 10 minutes, service was restored. As it turns out, the problem was an error made by a previous technician and it was just a fluke that the service went out when it did. It was also something the national CSRs should have been able to help us with over the phone but they were/are obviously inadequately trained, which is distressing. So, the five stars are not so much for Charter as a whole but to the local office in Stockbridge. We are thankful the issue occurred while we were in town so we could help my mom with the resolution. We also thank Terri and recommend a raise for this very kind and compassionate employee who knows how to get the job done.