The owner of the business reached out to me and was accommodating by coming into the business on…read morehis day off to fix my phone. He urged me to let him know if I have further issues. My opinion of the customer service has changed to outstanding.

I reached out about replacing my cracked screen. He responded within 15 minutes giving me the price…read moreand said I could come in the same day and get it done. I get to the business, and he tells me it'll only take ten minutes, and I can take a seat. I was checking the time, and he did not lie it only took ten and it looks just a good as when I got the phone!!

We have chosen Spectrum for our TV and internet. They have same day installation and the…read moretechnicians have been great. They are more than willing to go over features and benefits and help with new equipment usage. Great experience.

Being on time. 1 hour and 45 minutes late. Had to use MY internet to install your equipment. Tech…read morecould not have cared less.

Just wanted to do a yelp review on the AT&T store in sandhills great service prompt service…read moreexcellent service I went in they replaced my screensaver within a few minutes which was awesome I just wanted to thank everybody at the store and I think the guys name was Chuck LOL not sure

While the employees were kind, they absolutely created more issues with our bill than they fixed…read more Recommend finding a different store! 1. The manager identified we were on an old plan and switched us to a newer version and saved us money - GREAT 2. The were completely dishonest with how much purchasing an iPad and adding it to the monthly bill would cost - BAD 3. When we went back to the store to work out the iPad issue, and new additions to the bill, they were kind and said they would take care of problem. - GREAT 4. What actually happened was they couldn't fix the issue after all and refused to assist. We had to manage the issue on our own - BAD 5. The sold us on switching to AT&T home internet, offered free installation and a month free to try it out - GREAT 6. The installers REFUSED to install the service at our home due to either laziness or incompetence - BAD 7. We called the extremely nice manager who apologized and assured us she would cancel the service on our account and make sure we weren't charged the monthly service fee - GREAT 8. We ended up getting charged anyway. When we called her back to tell her we were still getting charged (WAY more than she said it would cost), she said "couldn't fix the issue" and told us we had to call AT&T to fix it ourselves - BAD

Exceptionally nice store with knowledgeable staff. Tony was extremely helpful today and most…read moreimportantly patient. My husband will ask a zillion questions. This is not an easy job and they deal with a lot of angry people over service and billing issues on a regular basis which I have personally witnessed . I was totally grateful for the expert customer service we received .

Robbie is the best great customer service, just to accommodate mean he left one location to go get…read moremy phone watch at another location... NOW THAT GREAT SERVICE

Great service from the sales team and they got me the phone I needed! Thanks guys! (Tyler)read more

From the owner: Welcome to the #CricketNation. Wireless that gives you Something to Smile About! #STSA.read more

I was ready to throw my phone in traffic! Kept saying no Sim card randomly, and I had to keep…read morerestarting it every time I wanted to send a text. Calls would just hang up. I took the phone over to Robert and he worked his magic! Got it all cleaned up and looking new again, and it's worked perfect for days now! Robert V is an awesome guy, and this is a family run business. If he can fix it, he will! If he can't, he's honest about that too! (I also had him look at a tablet that was a total loss, courtesy of a 3yr old )

From the owner: We are Apple and Samsung certified repair technicians. Along with our business operating hours we…read morealso offer after hours emergency repair services. We repair cell phone and tablets from many different manufacturers. Call to make sure we have the part in stock to fix your phone. Some parts are special order and we can have them in 1-2 days. Parts that need to be ordered require half paid up front.

I'm extremely disappointed with the customer service at this Verizon store…read more I intentionally set things up so my elderly, disabled mother could return her trade-in phone in person at a Verizon store rather than via UPS, because I wanted staff to properly assist her and ensure the return was done correctly (including turning off Find My iPhone). The entire point was to make this easier and safer for her. Instead, the staff were rude and unhelpful and insisted that I had to be physically present, even though I live several states away due to military service. I am the account manager. I contacted Verizon Corporate directly, and they confirmed the store should have been able to help her and that there are multiple ways to verify me over the phone. Corporate even placed a note on the account explicitly authorizing her to return the phone. Despite this, the store refused to access the account or even look at the corporate note, continued to insist I had to be there in person, and refused to use any alternative verification methods. When I asked for the name of the employee I was speaking with, they said "Logan," refused to provide a last name, and then hung up on me. After multiple trips to the store for my mom and over an hour on the phone, Verizon Corporate ultimately had to switch the return to a UPS drop-off with a QR code. It's honestly wild that my attempt to get better customer service by going directly to a Verizon store resulted in more stress, more trips, and far more time wasted--especially given my mom's age, disability, and the fact that I'm serving out of state. This store showed zero flexibility, empathy, or willingness to help, even when Corporate Verizon told them they could. I would not recommend this location, particularly if you're trying to help an elderly or disabled family member.

Customer service sucks. Hour wait for no reason but cus they wanna chat in the back. This is a…read moreconstant problem with this location.