Spectrum has the most unreliable service I have ever seen !!! I Think they shut everything off so…read moreyou can't get service until about 15 minutes before you should get a credit so they don't have to give you one !! Most unreliable service I have ever dealt with,! I think I'm on the way to join everyone else and go to Bright speed .

I can't. I've always had Time Warner and the when it became Spectrum this is when my issues…read moreoccurred. I only had internet through Spectrum and the bill went up over $20 a month. When I called to ask why they told me I was out of promotion, ok cool I get that. The rep told she was adding another promo for me. Wow great, easy! Well that didn't happen and apparently they don't have he authority to do that nor were there any promos. Lie number 1. Just to save money I got a hot spot and uped my phone data plan. Huge savings doing this. Cancelled my services with Spectrum and was told will get a refund to my card/account since I just paid my bill. Lie number 2. Never saw the refund so I called and turns out they cut a check which takes 6 weeks. Really just stupid and unnecessary lies. The truth is fine by me but why lie about promos and refunds. What else are the reps trained to lie about?!

I contacted Eclipse A/V to perform a TV mount for my daughter's dorm room. I could not be happier…read morewith the results. Not only were all of the communications professional and cordial, but the work was done perfectly. He even went the extra step to vacuum up after his work. HIGHLY recommend.

Did a wonderful job! Very personable and professional. I called Thursday morning for tv mounting…read moreservice, and was able to get an appointment the next day. Prices are also very reasonable. I highly recommend and I will use them again.

Irreputable business! Forcing you to pay for what you do not have! Cheaper to stream than to deal…read morewith this ROTTEN company! I called to cancel and the guy added services so that I would have to continue for another month! DO NOT TRUST THIS COMPANY! Just stream what you want!

I turned Directv sevice off on June 15, 2024. I have a $71.35 credit. I was told that I would get…read moreit within 2 weeks. It has been 3 months & NO credit. I have called numerous times & ALWAYS have to talk to a foreigner! I have asked to speak to a US representative, but NEVER get to speak to a US Rep. I am in the process of filing a complaint with the State Consumer Protection Agency! - C. MERCER

Today, May 22, 2026, Technician John Kop, came out to my home for some internet issues, he was…read morevery professional, polite & knowledgeable with all my issues. He made sure all questions & concerns were addressed before Leaving.

The tv remote control (AMAZON FIRESTICK) no longer enables the viewer to mute the sound or increase…read moreor decrease the volume. Amazon was working with my wife and I to correct the situation. We were instructed to disconnect the firestick. In the process of doing that we accidentally disconnected the cable. We ARE IN OUR 80s and the tv is attached to the wall. It is no easy task to find the correct connection point. We have called Truvista and were told the service call would be $50.00 to connect the cable. This is the kind of predatory overcharging that older adults can expect when businesses are free from competition and occupy monopoly status.

The worst customer service I received over the phone along with an unfriendly technician that came…read moreout who was not willing to set up the service.

I did not have a great experience buying the new iPhone 16 Pro Max here. I showed up to buy it, and…read morespecifically asked the salesperson if I could pick it up in store or have it delivered to a package locker, and he told me that neither of those were options. You're meaning to tell me that in this day and age that's completely impossible? Either the salesperson was lazy or that's terrible policy on Spectrum's part. Rather, he told me that the delivery would require a signature, or that I could call FedEx and have them hold it in their store. Well, FedEx didn't give me the option to call them, and sure enough, they left my brand new iPhone 16 Pro Max sitting right on my doorstep while I was at work. Thank God a porch pirate didn't snatch it up when they had the perfect opportunity to do so. I appreciate Spectrum for their WiFi and cellular service, but I would highly recommend that you not purchase a new phone here.

The technician recently came to my house and informed me that the wiring router and modem were…read morefaulty. He also stated that the outside wiring was bad and needed attention prior to repair my Internet fees were fluctuating around 5 to 600 MBPS at times, but the connection was unstable and not performing consistently after addressing some of the issues it is down only running at 58MBPS on a good day, which is significantly lower than what I am paying for. The technician even mentioned that I am paying too much for the I am receiving I'm not getting the speed or quality of service included in my higher tier Internet.

It was time for a new computer, so I decided to take a chance at Best Buy instead of purchasing it…read moreonline as I usually do. They had a great selection and the prices weren't as outrageous as I was thinking. Even though I didn't purchase one, I will say the staff were very helpful. They answered my thousand and one questions haha, and were willing to assist me with any other office supplies I would need in my home office. The customer service was great, and the store was stocked and clean. I enjoyed the visit and the help with my computer shopping:)

Danta is the BEST! so helpful and sincere, she gave the best service I've experienced in a while…read more Definitely deserves a raise!!!