Representive Ya-Ya is an excellent customer service representative. She demonstrated comprehensive…read moreunderstanding of the solutions that my wife and I (senior citizens) needed to resolve our new iPhone technological issues. She had the ability to make us feel comfortable and eager to engage in her 101 introduction class to the new product. We were frustrated customers but she had the patience of Job and she presented a positive image to us. She listened attentively and allowed us to present the entire case before speaking. Reppresentive Ya-Ya epitomes the ideal employees that all fortune 500 companies need to continue their successful entrepreneurial endeavors. Sincerely thanks, Mr. and Mrs. Thomas

Service has gone down. I remember it being a reliable & helpful store. Heaven forbid you ask the…read morenew staff for help now.

Best service I've ever had in a phone store. So nice, polite and helpful. Christian is the best,…read moretruly an alpha in his field. I literally downloaded this app just to tell people. Switched my line quick and easy and even recommended me an app I could use when i mentioned my Nintendo DS. Overall great experience, great price and I will always be with T-Mobile

Thank you to Luz, who worked with me for an hour to fix my own mixup. Although we came to no…read moreresolve in the store, she was super helpful, patient, and eager to solve my issue. I really appreciated her help when trying to find my VERY scratched up device ID. With her help, I had most of the numbers I needed to provide Customer care with. Thanks Luz!!!!

Tengan mucho cuidado con lo que está pasando en esta tienda, porque mi experiencia fue honestamente…read moreestresante, incómoda y, sinceramente, se siente como fraude. Yo solo fui a sacar 2 SyncUp Drives--algo simple, ¿verdad? Pero en lugar de eso, me estuvieron presionando para agregar una línea que NUNCA pedí. Repetidamente me decían que iba a ser "gratis", junto con los dispositivos. Al principio confié en lo que me decían, pero después de 3.5 HORAS intentando poner esa supuesta línea--fallando varias veces y teniendo que llamar--yo ya estaba agotada, incómoda y abrumada. Encima de eso, durante el proceso ellos mismos crearon un correo electrónico sin mi autorización--algo que yo NO pedí--lo cual hizo que toda la situación se sintiera aún más sospechosa y preocupante. Cuando empecé a cuestionar todo y dije claramente que no lo quería, su actitud cambió y se volvieron hostiles, lo que hizo la experiencia aún más intimidante y estresante. Algo no me cuadraba, así que cuando salí llamé al servicio al cliente de T-Mobile--y ahí fue cuando todo quedó claro. Esa "línea gratis" en realidad iba a costar $130 al mes. Y los SyncUp Drives eran $9.50 cada uno mensualmente. Me sentí completamente engañada y manipulada por la forma en que me explicaron todo en la tienda. Toda esta situación se siente engañosa y completamente incorrecta. Nadie debería pasar por algo así solo por obtener un servicio básico. Por favor tengan mucho cuidado con esta ubicación, revisen TODO antes de aceptar cualquier cosa y no permitan que los presionen a algo que no pidieron.

I don't recommend coming to this location because their customer service is horrendous. When I came…read morein I didn't even get greeted or acknowledged. Mind you I only came to get a screen protector replacement, I had to leave.

Sales representative have a bad attitude from star 0 help I…read morekeep asking questions and she act like she don't even want to answer when I was buying a phone she Representative #738

Randomly walked in and got helped by Jazmine, got the iPhone 15.. but when I got home I was iffy…read moreabout the it , following day, Jazmine told me I had 14 days to exchange it if I didn't like it, so I did for a 16pro and it was headache free!!! Definitely will become a regular here !

my 13 pro max screen went white and they only charged me $80 for a new screen and it woulda been…read more$10 for a brighter screen but i have sensitive eyes so i quickly settled for the cheaper screen and it's been lovely, my head doesn't hurt as it did wit the bright screen. i walked in , got my consultation and invoice within a minute. i went down the street to charlies chicken for some food and by time i pulled back into this parking lot for my phone, they were calling my friend's phone to lmk it was ready! 10/10! Ang other spot woulda charged me $150/200 MINIMUM dhs.

From the owner: Welcome to South Central Wireless Your one stop shop, We repair all type of phones, Tablets,…read moreComputers and gaming consoles. We also are a payment center for most pre-paid companies and also activations with simple, att , tmobile, verizon and many many more