After 23 years of loyalty two years ago I switched from Verizon wireless to T-Mobile. Seven hundred…read moredays later, I still receive daily emails from VZW to "please come back" generally offering cents on the dollar towards a new phone and a monthly subscription that handcuffs me for three years at a rate significantly higher than I'm paying now. Hey fellas, this was precisely why I left in the first place. Basically, they're selling a commodity and expecting a premium on both rate and my implied stupidity. Not happening. See you later boys.

I was told absolute lies by the sales person who said I was eligible for a free trade-in. When I…read morewent to return my phone for the trade-in, I was informed that my phone was not eligible. When I talk to the manager, Chris Pryor, he blamed me for the issue and said that I did not read the contract properly. I have paperwork and calculations from the sales person, who blatantly lied about the deal. Stay away from Verizon and stay away from this store.

I stopped in for T-Mobile Tuesday. The store was crowded. Since we were only there for the T-Mobile…read moreTuesday gift, we were able to walk up show the app and get the football tray. I was glad we did not have to wait long. This location is spacious. It also had seating.

Lies and nothing but lies from beginning until you finally dump them. They lie and say no hidden…read morefees. After I joined they added a 17.00 fee for not allowing these theirs from having access to my account. The rep lied and said I was on autopay in the beginning and dropped it. I sent check stubs proving they NEVER had access and he continued to lie. They hit me with a 411 charge that I never used. Then they flop you onto a MAGENTA PLAN that I never asked for because none of the shit is anything I would ever use. Worst decision I ever made was using these clowns.

Came in to fix my broken screen(iphoneX). They fixed it in less than 20 mins for $130. Very…read moreconvenient and friendly staff

Cellular inc definitely a five star phone&repair shop in my books.I drop and cracked my iPhone…read morescreen smh.Pager 2000 was my first stop,they try to charge me $120 to fix my screen.I went across the street to Cellular inc to see if there was a price difference,they were cheaper,reasonable price.I left my phone there to get the repair done,ate lunch,came back and my phone was already finished .Love the fast service Cellular,that was barely half an hour.Definitely a 5 star service,I highly recommend.

This is the Worst place to get your phone from or fixed! I…read morewent to get my screen fixed and their Policy is it will be done in 30 minutes or less if not the screen repair is free however I felt like this would encourage them to do a few things one to fix it fast two to it correctly and lastly to be ready once they say it's is ready. No I came back and the screen is not only worse than when I dropped it off but now my phone is acting up. So I show them what's wrong with it and I am told it was like that when I brought it in. REALLY!!!! Please don't go to this establishment, don't waste your money and more importantly your time! Finally spoke with a manger about my problem and it was fixed! New screen new case for my phone even a popsocket for the back on the case so I don't drop it again. I appreciate my philly wireless reading my review and fixing the problem! Thank you... I don't have a name to give you guys my apologies

Fixed my Iphone in 20 minutes!!! Great customer service. I went in at 6:20 and was scared they they…read morewouldn't be able to fix my phone until the next day, but they did an excellent job and got it fixed in minutes. Very affordable too, I only paid $65. They also gave me a free phone case, screen protector, bag, and 3 pop sockets. Go here!!!

This place scams you so they can make a commissio. always always get your receipts because those…read morecases and screen protectors chargers headphones etc they make you pay for it all! I went on for a $30 tablet he lied said it was $100 then charged me $150 of accessories I never asked for that he said was free. He turned $30 into $180 and said everything was free! Straight scam!!!!

I bought a phone in the beginning of August. It stopped working properly after 12 days. It took…read morethem 3weeks to give me a return address label. I returned the phone exactly the way I received it and it is almost October and I still haven't received my 45.00 initial down payment yet. You think they should pay me interest? Buyer Beware

I purchased a connector cord online for my laptop that did not work appear to work with a new…read morescreen. This business helped me troubleshoot what was causing connectivity issue, and test out the additional cord needed. They were effective and reasonably priced. I'm glad that they are around the corner from me, and they'll be my go to for future gadget needs.

My laptop Macbook Pro was damage by me. I went myself to Eazy Computer & Iphone repair so I can get…read moreit repair and the Asian guy wanted to charge me $400.00 dollars for fixing my laptop WOW that too much. I got the same laptop from a retailer store model: Apple MacBook-Pro May 2018 for $ 229.00 and it works excellent.The location I went was the one located at 2005 Chestnut St Philadelphia, PA 19103 Thx P. Robert B.

I visited the Verizon store at 9th and Walnut 2 days ago to exchange my old IPhone XR in for a new…read morephone. My IPhone XR was dying a quick death, and I needed a new phone before traveling. This was hands down the worst experience I've had in any Verizon store. The store at 15th and Chestnut next to the Cheesecake Factory is consistently knowledgeable, professional, and transparent throughout each transaction. This store is the opposite, and I now regret not going to the Verizon store on 15th. I now have a new IPhone 16e that works great - but I also have an increased monthly mobile bill, which inexplicably increased by $30+. The customer service rep who helped me lied to me and told me that I needed to purchase 7 months of new phone protection from Verizon. I came to find out via a phone call with a Verizon rep just yesterday that this is not true. The Verizon rep removed the charge for the insurance. Also during yesterday's call with the Verizon rep, I was informed that the customer service rep at the 9th and Walnut store changed my plan - giving me a more expensive plan without informing me that he did this and without my permission. I am now seemingly stuck with this $30+ increase to my bill. My bill went from a very affordable $57/month to nearly $100. I cannot afford this increase, and the Verizon phone rep who I spoke with yesterday is unable to reverse the phone plan to my original phone plan. My bill is now both unaffordable and a mess. I've spent the past 2 days and a total of 3 hours on the phone with 5 different Verizon reps trying to get this all sorted out - on top of checking my Chase credit card bill statement and learning that the Verizon 9th and Walnut customer service rep also charged me $265.62 without providing me with an itemized receipt or explanation of charges. Verizon also does not have a copy of this receipt and could not help me with this issue due to the lack of receipt in their system. This charge is still pending, and I will be disputing it with Chase once it posts. Avoid the Verizon store at 9th and Walnut at all cost. Its only intention is to rip off its customers.

I have been a customer for almost 30 years. My son lived at a place and got a modem. The promo was…read more200 amazon card, speaker and a switch the family he was living with was evicted. He moved the service and continued it. They will not give him the switch says he goes on a new promo but can not show proof of that. That he had to live there for 65 days but can not give that in writing. I am very disappointed with Verizon. I am getting money in October and I am going to pay off all my phones and move to another company that does not cheat people and can show proof of what they say.

I brought my PS5 to Mr. Fix It after a power outage stopped it from working, and I had a great…read moreexperience. His prices were very reasonable, the repair was completed in just one day and he was super friendly and easy to work with. He made the whole process quick and smooth. Highly recommend!

Awesome experience. Knowledgable. Fairly price. Had my computer back the next day. HIGHLY…read morerecommend!! Five star experience!!

I stopped in this location on a whim during a road trip between NJ and Delaware. Despite the huge…read morespace, it's a little outdated. Perhaps, I arrived when the staff was on break because the store was pretty much empty. I was able to get what I intended and self-checkout was a breeze. Convenience for the win!

Walmart is a favorite place for all things ! I do a weekly shopping trip for essentials. I just…read morewish there was more staff to help you

Great costumer service. Very knowledgeable. No, was never…read morean answer. They look for ways of accessing my account and not sending me away without being helped. The store was very clean and smelled really nice. Was assisted by Joy the store manager Kudos to Joy and her staff for providing outstanding service. Janira Astacio

Home Internet, Horrible Customer Service and Lied to So I…read morehave had T-Mobile for a while now and decided I would try the internet because I am fed up with Comcast. So I wanted to try home internet from T-Mobile and while speaking with a customer service rep he told me I could have the internet billed separately from the phone. The sales rep told me that I could but I would have to get the Internet first and then call customer service. Once I received the internet I called customer service and they told me I could not separate the bills which made me mad because I was lied too. So I said that's fine I kept everything in the box and told them I wanted to return the package. Customer service told me I had to go into a store to return the product. So after finally finding a store that was not closed the store employees told me that the do not take the packages and that I needed to call customer service to get a UPS label. So now after being Lied to twice I called customer service to get a label which they did send over. I repeatedly asked the agent if I there was anything else needed to cancel/terminate the home interenet and I was told no. After I returned the home internet within the 15 day free period I saw on my next month bill a charge for 104.50 for home internet and an installation fee. I don't know how they charge an installation fee when they just mail you out the internet. I called T-Mobile to try and get this resolved after being lied to multiple times. The told me the best they could do was give me 30 dollars off next bill. Horrible customer service and being lied to makes me totally despise this company. The best part I was charged for never taking the internet out of the package. The best part is I was lied to one last time because the line was not closed I had to call back in after to finally cancel the line. Please do not trust them they are just like comcast.